BUSINESS DEVELOPMENT REPRESENTATIVE

We are looking for a Business Development Representative in our Broker team.
The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.
Salary: £30,000 + c.£12,000 (uncapped commission!)

You will support Introducer loan applications through the funnel to help the growth of business lending through introducers (for example; commercial mortgage/asset Introducers, Business Consultants, Accountants etc.). You will balance managing moving applications through whilst updating and responding to our Introducer community needs.

Alongside answering initial introducer enquiries, you will help to deliver excellent customer service across a variety of responsibilities:

• Taking inbound calls, managing, dealing and answering customer questions/queries
• Respond to Introducer enquiries within the agreed SLA timescales either by email or telephone and update our systems accordingly
• Request information from the Introducer either by email or telephone
• Update the Salesforce CRM system with all relevant information so that Introducer loan applications can move through the funnel from application to loan
• Develop strong working relationships with our Introducer sales teams
• Support the Introducer business reporting by keeping information accurate and updated
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day