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Sr Security Engineer at Sinch

, karnataka, India - Full Time

Skills Needed
Incident Response, Threat Detection, Forensic Analysis, Networking, System Architecture, Malware Analysis, Reverse Engineering, Threat Hunting, Siem, Edr, Tcp/Ip, Dns, Http/S, Linux, Windows, Cybersecurity

Specialization
Candidates must have at least 5 years of experience in cybersecurity with a focus on incident response and threat detection. A bachelor's degree in a related field is required, along with advanced certifications such as CISSP, GCIH, or OSCP.

Experience Required
Minimum 5 year(s)

Innovation Manager at Brinc

Seoul, , South Korea - Full Time

Skills Needed
Program Management, Ecosystem Building, Startup Mentoring, Client Relationship Management, Proposal Development, Program Design, Training Delivery, Client Satisfaction, Program Refinement, Customized Program Design, Methodology Development, Operational Efficiency, Financial Efficiency, Performance Monitoring, Team Leadership, Market Research

Specialization
Candidates must have a proven track record in designing and managing innovation programs, incubators, or accelerators, along with 3-5 years of experience in innovation, program management, or business development. A Bachelor's degree in a relevant field is required, and proficiency in tools like Google Suite, Airtable, and Notion is necessary, along with native Korean and fluent English.

Experience Required
Minimum 2 year(s)

Product Manager at Sinch

Malmö, , Sweden - Full Time

Skills Needed
Product Management, Api Gateway, Authentication, Product Lifecycle Management, Developer Experience, Strategic Planning, Stakeholder Management, Data Driven Decision Making, Technical Product Management, Sdks, Cross Functional Leadership, Product Vision, Roadmap Development, Platform Technology, Communication

Specialization
The ideal candidate has several years of product management experience, specifically with technical products like APIs or SDKs. You must be a strategic thinker with strong communication skills and the ability to lead cross-functional teams in a fast-paced environment.

Experience Required
Minimum 5 year(s)

Service Implementation Specialist at Sinch

Singapore, , Singapore - Full Time

Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration

Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.

Experience Required
Minimum 2 year(s)

Ingénieur Commercial IT Junior at Kincy

Marseille, Provence-Alpes-Cote d'Azur, France - Full Time

Skills Needed
B2b Sales, Lead Qualification, Prospecting, Account Management, It Infrastructure, Telecommunications, Networking, Cybersecurity, Negotiation, Business Development, Client Relationship Management, Technical Sales, Proposal Writing, Time Management, Communication

Specialization
Candidates must have 2 to 3 years of B2B sales experience in the IT services sector. A strong understanding of IT infrastructure, excellent communication skills, and a results-oriented mindset are required.

Experience Required
Minimum 2 year(s)

Account Executive, Email Sales Specialist at Sinch

Singapore, , Singapore - Full Time

Skills Needed
Prospecting, Opportunity Development, Value Proposition, Qualifying Client Discovery, Customer Relationship Management, Identify Expansion Opportunities, Issue Resolution, Selling Software, Selling Saas, Selling Email Solutions, Communication, Crm Data Management, Sales Strategy, Solution Positioning, High Volume Outreach, Lead Qualification

Specialization
Candidates must have proven experience selling software or SaaS in a B2B environment, with experience selling email solutions being highly desirable, alongside a track record of exceeding sales targets. Success requires excellent communication skills, comfort with high activity targets, organization, self-drive, and curiosity about customer needs and market dynamics.

Experience Required
Minimum 2 year(s)

Customer Success Manager II at Sinch

San Antonio, Texas, United States - Full Time

Skills Needed
Customer Relationship Management, Proactive Engagement, Strategic Planning, Product Adoption, Value Realization, Churn Risk Mitigation, Stakeholder Alignment, Cross Functional Collaboration, Best Practices Guidance, Business Reviews, Success Planning, Consultative Engagement, Interpersonal Skills, Crm Tools, Customer Lifecycle Management, Usage Data Interpretation

Specialization
Candidates need a minimum of 2 years of related experience or an advanced degree, along with strong interpersonal skills to manage expectations and guide customer conversations confidently. Required knowledge includes Customer Success platforms, CRM tools, familiarity with customer lifecycle management, and proven ability to manage multiple priorities cross-functionally.

Experience Required
Minimum 2 year(s)

Sr Business Systems Engineer at Sinch

Bengaluru, karnataka, India - Full Time

Skills Needed
Sharepoint Online, Microsoft Teams, Microsoft 365, Powershell, Pnp Powershell, Microsoft Graph, Spfx, Information Architecture, Managed Metadata, Search Schema, Permissions, Document Management, Automation, Configuration, Troubleshooting, Apis

Specialization
The ideal candidate is an experienced, hands-on engineer with strong expertise in SharePoint Online and Microsoft Teams, requiring 5+ years of experience and deep knowledge of the Microsoft 365 ecosystem. Essential technical skills include strong proficiency in PowerShell, PnP PowerShell, Microsoft Graph, and preferably SPFx, alongside expertise in SharePoint information architecture and governance.

Experience Required
Minimum 5 year(s)

Customer Success Manager III at Sinch

São Paulo, São Paulo, Brazil - Full Time

Skills Needed
Customer Success, Account Management, Strategic Planning, Product Adoption, Data Analysis, Relationship Building, Stakeholder Management, Communication, Salesforce, Power Bi, Tableau, Project Management, Analytical Skills, Problem Solving, Leadership, Technical Account Management

Specialization
Requires previous experience in Customer Success, Account Management, or related roles within the technology or SaaS sectors. Candidates must possess strong analytical skills and excellent communication abilities in both Portuguese and English.

Experience Required
Minimum 5 year(s)

Tech Customer Support Administrator II at Sinch

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Linux, Apache, Mysql, Php, Lamp Stack, Nagios, Redis, Api Debugging, Rest Apis, Soap Apis, Proxmox Ve, Shell Scripting, System Troubleshooting, Incident Management, Database Querying, Load Balancers

Specialization
Candidates should have 1 to 3 years of experience in L1 support with strong knowledge of the LAMP stack and Linux environments. Proficiency in monitoring tools, database querying, and basic networking is essential for this role.

Application Support Administrator at Sinch

San Antonio, Texas, United States - Full Time

Skills Needed
Customer Support, Technical Aptitude, Email Protocols, Smtp, Pop, Imap, Mime Standards, Email Deliverability, Spf, Dkim, Spam Filtering, Programming Languages, Rest Apis, Cloud Computing, Operating Systems, Documentation

Specialization
Requires at least one year of related experience and a foundational understanding of email delivery protocols and cloud technologies. Candidates must possess strong communication skills and the ability to work a flexible schedule including weekends.

Operator Relations Account Manager at Sinch

Madrid, Community of Madrid, Spain - Full Time

Skills Needed
Account Management, Relationship Building, Business Development, Messaging (Sms/Rcs), Contract Management, Pipeline Management, Commercial Targets, Stakeholder Management, Technical Coordination, Billing, Settlement, Routing, Market Analysis, Regulatory Knowledge, A2p Monetisation, Deal Closing

Specialization
Candidates must possess at least three years of commercial experience within the messaging ecosystem, dealing directly with Mobile Operators, along with a proven record of developing new business. Essential requirements include a clear understanding of the messaging ecosystem, strong business acumen for complex deals, and the ability to work effectively across cultural differences in a global organization.

Experience Required
Minimum 2 year(s)

Business Solutions Administrator III at Sinch

Bengaluru, karnataka, India - Full Time

Skills Needed
Gainsight, Salesforce, Integration, Project Management, Troubleshooting, Collaboration, Data Integrity, Workflow Automation, Technical Documentation, Process Improvement, Sales Technology, Customer Success, Marketing, Legal, Jira, Gong

Specialization
Candidates should have 3-5 years of experience administering Gainsight and be a Salesforce Certified Administrator. Experience with other sales technology platforms and strong troubleshooting skills are also required.

Experience Required
Minimum 2 year(s)

Sr AI/Machine Learning Analyst at Sinch

, São Paulo, Brazil - Full Time

Skills Needed
Llm Agents, Prompt Engineering, Python, Machine Learning, Llmops, Langgraph, Langsmith, Langfuse, Docker, Kubernetes, Gcp, Aws, Api Design, Ci/Cd, Stochastic Ai, System Architecture

Specialization
Candidates must have proven experience building and operating LLM-based agents in large-scale production environments. Strong software engineering skills in Python and familiarity with agent orchestration frameworks are required.

Experience Required
Minimum 5 year(s)

Program Manager III at Sinch

Manila, Metro Manila, Philippines - Full Time

Skills Needed
Project Management, Program Management, Business Operations, Transformation Projects, Stakeholder Coordination, Risk Management, Project Planning, Data Analysis, Kpi Tracking, Reporting, Agile, Jira, Confluence, Servicenow, Planview, Power Bi

Specialization
Candidates must have 3–6 years of experience in project or program management, delivery coordination, or business operations. A bachelor's degree is required, along with strong organizational skills and proficiency in project management tools and data reporting.

Experience Required
Minimum 2 year(s)

Support Engineer - Philippines at Sinch

, Biliran, Philippines - Full Time

Skills Needed
Technical Support, Tcp/Ip, Web Protocols, Zendesk, Jira, Troubleshooting, Messaging Traffic Analysis, Customer Integration, Unix, Linux, Http, Smpp, Rest, Sql, Postman, Telecommunications

Specialization
Requires experience in a technical support capacity for global enterprise customers and a strong understanding of TCP/IP and web protocols. Proficiency in ticketing systems and fluency in English are essential for this fast-paced, rotating shift role.

Experience Required
Minimum 2 year(s)

Product Designer III at Sinch

Antwerp, Antwerp, Belgium - Full Time

Skills Needed
Product Design, B2b Saas, Figma, Design Systems, User Research, Interaction Design, Visual Design, Prototyping, Conversational Ai, Chatbot Design, Data Driven Design, Problem Framing, Microcopy, Stakeholder Collaboration, Accessibility, Scalability

Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft in layout, interaction, and visual systems. Proficiency in Figma and a portfolio demonstrating problem-solving and design trade-offs are required.

Experience Required
Minimum 5 year(s)

Billing Analyst III at Sinch

, karnataka, India - Full Time

Skills Needed
Billing, Accounts Receivable, Financial Reconciliation, Data Analysis, Advanced Excel, Stakeholder Management, Revenue Recognition, Internal Controls, Invoice Processing, Data Integrity

Specialization
Requires a degree in Commerce, Finance, or a related field with over 5 years of experience in billing or accounts receivable. Candidates must possess advanced Excel skills and experience working within a multinational business environment.

Experience Required
Minimum 5 year(s)

Account Manager III - Specialist at Sinch

Munich, Bavaria, Germany - Full Time

Skills Needed
Pricing Strategy, Commercial Strategy, Profitability Modeling, Data Analysis, Client Negotiations, Rfp Bids, Sensitivity Analysis, Microsoft Excel, Tableau, Mobile Communications, Sms, Account Management

Specialization
Candidates must have 3-5 years of experience in pricing or commercial strategy, specifically within the mobile communications (SMS) industry. A bachelor's degree and proficiency in Microsoft Excel and Tableau are required, along with strong client-facing presentation skills.

Experience Required
Minimum 2 year(s)

Customer Success Manager III at Sinch

, Georgia, United States - Full Time

Skills Needed
Customer Success Management, Account Management, Strategic Planning, Relationship Building, Salesforce, Data Analysis, Financial Forecasting, Customer Retention, Upselling, Cross Selling, Executive Presence, Communication, Problem Resolution, Business Acumen, Customer Lifecycle Management, Collaboration

Specialization
Candidates must have at least 5 years of related experience with a bachelor's degree, or equivalent combination of education and experience. Proven success in managing complex enterprise portfolios and proficiency in CRM systems like Salesforce are required.

Experience Required
Minimum 5 year(s)

Sr Security Engineer at Sinch

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident response, Threat detection, Forensic analysis, Networking, System architecture, Malware analysis, Reverse engineering, Threat hunting, SIEM, EDR, TCP/IP, DNS, HTTP/S, Linux, Windows, Cybersecurity

Industry

IT Services and IT Consulting

Description

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year. Providing innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. Sinch is the number one choice for easy and engaging business messaging. We are seeking a Security Engineer to join our global team. In this role you will be responsible for designing, implementing, and maintaining security protocols to safeguard sensitive information, such as customer data and company intellectual property. Must have a deep understanding of networking and system architecture, as well as knowledge of current and emerging threats and technologies. The Security Engineer plays a crucial role in incident response and developing strategies to prevent future attacks. This position requires strong analytical and communication skills, as well as a commitment to staying up to date with the latest trends and best practices in cybersecurity. Key responsibilities: * The Incident Response Engineer Level 3 is a senior-level role responsible for leading and managing complex security incidents within the organization. This position requires extensive expertise in incident response, threat detection, and forensic analysis. The Incident Response Engineer Level 3 plays a critical role in developing incident response strategies, mentoring junior team members, and collaborating with other departments to enhance the organization's overall security posture. * -------------------------------------------------------------------------------- * Incident Management and Response: * Lead the investigation and response to high-severity and complex security incidents, such as advanced persistent threats (APTs), data breaches, and insider threats. * Develop and implement advanced incident response strategies and processes to effectively contain, mitigate, and remediate incidents. * Coordinate incident response efforts across multiple teams, including IT, legal, compliance, and public relations. * Advanced Incident Investigation: * Conduct thorough forensic analysis of security incidents, employing advanced techniques and tools to uncover attack vectors and tactics used by threat actors. * Utilize malware analysis, reverse engineering, and threat hunting methodologies to identify and neutralize sophisticated threats. * Document findings and develop comprehensive reports detailing the nature of incidents, actions taken, and recommendations for preventing future occurrences. * Tool Development and Optimization: * Evaluate and recommend new incident response tools and technologies to enhance detection and response capabilities. * Optimize existing tools and processes to improve incident response efficiency and effectiveness. * Develop and maintain incident response playbooks, ensuring they are up-to-date and aligned with industry best practices. * Mentorship and Leadership: * Mentor and provide guidance to junior incident response engineers and analysts, helping to develop their skills and knowledge in incident response practices. * Lead training sessions and workshops to enhance the team’s capabilities and knowledge of current threats and response strategies. * Act as a subject matter expert (SME) for incident response within the organization, providing guidance and insights to management and other teams. * Threat Intelligence and Research: * Analyze threat intelligence data to identify emerging threats and vulnerabilities relevant to the organization’s infrastructure. * Conduct research on new attack techniques, tools, and methodologies to enhance the incident response team's knowledge and preparedness. * Collaborate with threat intelligence teams to share findings and improve the organization’s overall security posture. * Documentation and Reporting: * Maintain detailed documentation of all incidents, including actions taken, findings, and lessons learned. * Prepare and deliver executive-level reports on incident response metrics, trends, and recommendations for improving security measures. * Ensure compliance with regulatory requirements and internal policies related to incident response and reporting. * Technical Skills: * Expert understanding of networking concepts (e.g., TCP/IP, DNS, HTTP/S) and operating systems (e.g., Windows, Linux). * Proficiency with incident response and forensic analysis tools, including SIEM platforms, EDR solutions, and malware analysis software. * Strong knowledge of malware behavior, reverse engineering, and advanced threat detection techniques. * Analytical Skills: * Exceptional problem-solving skills, with the ability to analyze complex security incidents and develop effective response strategies. * Strong attention to detail and the ability to synthesize information from various sources to drive informed decision-making. * Communication Skills: * Excellent written and verbal communication skills, with the ability to convey complex technical information to diverse audiences. * Ability to effectively communicate with stakeholders at all levels and present findings and recommendations clearly. * Certifications: * Relevant advanced certifications such as Certified Information Systems Security Professional (CISSP), Certified Incident Handler (GCIH), Offensive Security Certified Professional (OSCP), or similar are required. * Ongoing commitment to obtaining additional certifications and staying current with industry best practices. * Education: * Bachelor’s degree in Computer Science, Information Security, or a related field is required; a Master’s degree is preferred. * Equivalent work experience in a related field may be considered. * Experience: * 5+ years of experience in cybersecurity, with a focus on incident response, threat detection, or related areas. * Proven experience in leading incident response efforts and managing complex security incidents in a SOC or similar environment. Key Responsibilities: We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity. Our values of Dream Big, Win Together, Keep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We value our team by offering: * WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy. * PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver * CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest. * TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. * STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs * TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses * CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. * MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. * TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more. If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Responsibilities

The Security Engineer is responsible for designing and maintaining security protocols to protect sensitive data and intellectual property. They lead the investigation of complex security incidents, perform forensic analysis, and develop strategies to mitigate future threats.

Sr Security Engineer at Sinch

, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Innovation Manager at Brinc

Seoul, , South Korea - Full Time

Experience Required
Minimum 2 year(s)

Product Manager at Sinch

Malmö, , Sweden - Full Time

Experience Required
Minimum 5 year(s)

Service Implementation Specialist at Sinch

Singapore, , Singapore - Full Time

Experience Required
Minimum 2 year(s)

Ingénieur Commercial IT Junior at Kincy

Marseille, Provence-Alpes-Cote d'Azur, France - Full Time

Experience Required
Minimum 2 year(s)

Account Executive, Email Sales Specialist at Sinch

Singapore, , Singapore - Full Time

Experience Required
Minimum 2 year(s)

Customer Success Manager II at Sinch

San Antonio, Texas, United States - Full Time

Experience Required
Minimum 2 year(s)

Sr Business Systems Engineer at Sinch

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Customer Success Manager III at Sinch

São Paulo, São Paulo, Brazil - Full Time

Experience Required
Minimum 5 year(s)

Tech Customer Support Administrator II at Sinch

Noida, Uttar Pradesh, India - Full Time

Application Support Administrator at Sinch

San Antonio, Texas, United States - Full Time

Operator Relations Account Manager at Sinch

Madrid, Community of Madrid, Spain - Full Time

Experience Required
Minimum 2 year(s)

Business Solutions Administrator III at Sinch

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 2 year(s)

Sr AI/Machine Learning Analyst at Sinch

, São Paulo, Brazil - Full Time

Skills Needed
Llm Agents, Prompt Engineering, Python, Machine Learning, Llmops, Langgraph, Langsmith, Langfuse, Docker, Kubernetes, Gcp, Aws, Api Design, Ci/Cd, Stochastic Ai, System Architecture

Experience Required
Minimum 5 year(s)

Program Manager III at Sinch

Manila, Metro Manila, Philippines - Full Time

Experience Required
Minimum 2 year(s)

Support Engineer - Philippines at Sinch

, Biliran, Philippines - Full Time

Experience Required
Minimum 2 year(s)

Product Designer III at Sinch

Antwerp, Antwerp, Belgium - Full Time

Experience Required
Minimum 5 year(s)

Billing Analyst III at Sinch

, karnataka, India - Full Time

Skills Needed
Billing, Accounts Receivable, Financial Reconciliation, Data Analysis, Advanced Excel, Stakeholder Management, Revenue Recognition, Internal Controls, Invoice Processing, Data Integrity

Experience Required
Minimum 5 year(s)

Account Manager III - Specialist at Sinch

Munich, Bavaria, Germany - Full Time

Experience Required
Minimum 2 year(s)

Customer Success Manager III at Sinch

, Georgia, United States - Full Time

Experience Required
Minimum 5 year(s)