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Head Universal Banker - South Gate Branch at Citi

South Gate, California, United States - Full Time

Skills Needed
Customer Service, Sales, Digital Engagement, Communication Skills, Analytical Skills, Problem Solving, Teamwork, Leadership, Coaching, Compliance, Transaction Processing, Client Relationship Management, Self Service Education, Cash Management, Technical Guidance, Empathy, Initiative

Specialization
2-4 years of relevant experience in customer service and sales is required. Strong communication skills and a client service orientation are essential.

Experience Required
Minimum 2 year(s)

Regulatory Reporting Group Manager, Senior Vice President at Citi

Mumbai, maharashtra, India - Full Time

Skills Needed
Regulatory Reporting, Financial Services, Managerial Experience, U.S. Regulatory Reports, Basel Iii, Gaap, Sec Reporting, Stress Testing, Communication, Data Analysis, Internal Controls, Problem Solving, Change Management, Business Acumen, Issue Management, Strategic Mindset

Specialization
Candidates should have 10+ years of experience in financial services and regulatory reporting, with at least 5 years in a managerial role. A bachelor's degree in Finance, Accounting, or a related field is required, with a CPA or MBA preferred.

Experience Required
Minimum 10 year(s)

Banking Credit Underwriter - Assistant VicePresident at Citi

Getzville, New York, United States - Full Time

Skills Needed
Credit Risk Management, Financial Analysis, Analytical Skills, Interpersonal Skills, Organizational Skills, Communication Skills, Wholesale Credit Processes, Risk Identification, Policy And Procedure, Coaching, Mentoring, Presentation Skills, Quality Assurance, Quality Control, Emerging Risks, Industry Knowledge, Time Management

Specialization
Candidates should have 3-5 years of credit experience in Banking or Credit Risk Management. A BA/BSc in Finance or Accounting or a higher degree in Business is required.

Experience Required
Minimum 5 year(s)

Underwriter Manager (SVP) at Citi

Mumbai, maharashtra, India - Full Time

Skills Needed
Underwriting, Credit Risk Management, Financial Analysis, Portfolio Management, Team Leadership, Communication, Negotiation, Modeling Techniques, Capital Markets, Regulatory Compliance, Analytical Thinking, Performance Reviews, Training, Relationship Building, Decision Making, Time Management

Specialization
Candidates must have a minimum of 10 years of experience in credit-related roles and a strong understanding of capital markets products. A bachelor's degree or higher in a related field is required, along with excellent communication and analytical skills.

Experience Required
Minimum 10 year(s)

Regulatory Risk Data Assessment Sr Lead Analyst at Citi

New York, New York, United States - Full Time

Skills Needed
Data Governance, Data Management, Process Engineering, Risk Management, Bcbs 239, Communication, Stakeholder Management, Negotiation, Continuous Improvement, Data Quality, Internal Controls, Management Reporting, Policy And Procedure, Program Management, Data Compliance, Organizational Savvy

Specialization
Candidates should have 10+ years of experience in the Banking or Finance industry, particularly in Data Governance or Data Management. A Bachelor's degree is required, with a Master's degree preferred.

Experience Required
Minimum 10 year(s)

DNS & Load Balancing Network Operations SME - Vice President at Citi

Tampa, Florida, United States - Full Time

Skills Needed
Dns, Dhcp, Ip Address Management, Load Balancing, Sre Practices, Automation, Network Protocols, Cisco, Arista, Packet Capture, Troubleshooting, Cloud Based Solutions, Kubernetes, Docker, Itil, Mentorship

Specialization
Candidates should have a strong knowledge of DNS, DHCP, and IP Address Management protocols, along with hands-on experience with DDI tools and Load Balancers in enterprise environments. A bachelor's degree in Computer Science or a related field and 7+ years of experience in network operations are required.

Experience Required
Minimum 5 year(s)

Senior Executive Assistant at Citi

New York, New York, United States - Full Time

Skills Needed
Office Administration, Calendar Management, Meeting Coordination, Travel Arrangements, Expense Reporting, Microsoft Office, Written Communication, Verbal Communication, Detail Oriented, Self Motivated, Presentation Creation, Spreadsheet Management, Invoice Processing, Training, Coaching, Project Assistance

Specialization
Candidates should have previous office administration experience, preferably in a large financial services organization. A bachelor's degree or equivalent experience is required, along with proficiency in Microsoft Office and strong communication skills.

Experience Required
Minimum 5 year(s)

Customer Solutions Officer at Citi

Taguig, Metro Manila, Philippines - Full Time

Skills Needed
Compliance Procedures, Control Systems, Research, Client Experience, Sales Support, Report Preparation, Communication Skills, Bpo Experience, English Proficiency, Problem Solving, Team Interaction, Client Necessities, Shifting Schedule, Adaptability, Customer Service, Management Reporting

Specialization
Candidates must be at least a High School Graduate with a minimum of 6 months BPO international voice experience. Fresh graduates with a Bachelor's degree are also welcome to apply.

Financial Administration Senior Analyst at Citi

Columbus, Ohio, United States - Full Time

Skills Needed
Accounting, Finance, Financial Statements, Sec Filings, Project Management, Team Leadership, Fis Investone, Confluence Unity, Microsoft Office, Excel, Self Improvement

Specialization
Candidates should have a Bachelor's Degree in Accounting, Finance, or a related area, along with 5-7 years of accounting or reporting experience in the financial services industry. Prior team lead or supervisory experience is preferred.

Experience Required
Minimum 5 year(s)

Data Management Senior at Citi

Heredia, , Costa Rica - Full Time

Skills Needed
Data Management, Project Management, Stakeholder Management, Vendor Management, Data Analysis, Process Design, Marketing Techniques, Sas, Sql, Unix, Oracle, Aws, Data Visualization, Debugging, Data Integration, Quantitative Techniques, Big Data

Specialization
Candidates should have 5-8+ years of experience in complex stakeholder management and project management, with a strong analytical mindset. Knowledge of data handling, processing, and marketing techniques is essential.

Experience Required
Minimum 5 year(s)

Credit Portfolio Intermediate Analyst, Officer at Citi

Gurugram, haryana, India - Full Time

Skills Needed
Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy And Procedure, Policy And Regulation, Process Execution, Product Knowledge, Risk Controls And Monitors, Risk Identification And Assessment

Specialization
Candidates should have experience in financial analysis, accounting, and valuation. The role requires the ability to operate with limited supervision and act as a subject matter expert to senior stakeholders.

Experience Required
Minimum 2 year(s)

Resource and Business Execution Senior Associate – Vice President at Citi

Getzville, New York, United States - Full Time

Skills Needed
Continuous Improvement, Process Optimization, Strategic Planning, Budgeting, Forecasting, Data Integration, Stakeholder Liaison, Risk Management, Change Management, Analytical Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving, Collaboration, Adaptability

Specialization
Candidates should have a bachelor's degree in a relevant field and 8-10 years of experience in finance or strategic planning. Advanced proficiency in Microsoft Excel and experience with HR systems are also required.

Experience Required
Minimum 10 year(s)

Staffing Office Onboarder at Citi

Chennai, tamil nadu, India - Full Time

Skills Needed
Onboarding, Customer Service, Data Management, Relationship Management, Microsoft Office, Servicenow, Attention To Detail, Communication, Zoom, Risk Management, Vendor Management, Financial Services, Administrative Support, Team Collaboration, Problem Solving, Time Management

Specialization
Candidates should have a minimum of 2 years of experience in an administrative or business office environment and at least 1 year of relationship management experience. Proficiency in Microsoft Office, particularly Outlook and Excel, as well as experience with vendor management systems, is preferred.

Experience Required
Minimum 2 year(s)

Balance Sheet Management Senior Analyst at Citi

Budapest, Central Hungary, Hungary - Full Time

Skills Needed
Business Acumen, Data Analysis, Internal Controls, Management Reporting, Problem Solving, Process Execution, Risk Identification And Assessment, Transfer Pricing

Specialization
Candidates should have a Bachelor's degree in a relevant field and at least 5 years of experience in Corporate Treasury, Finance, or Banking. A strong understanding of regulatory bank policies and balance sheet management is preferred.

Experience Required
Minimum 5 year(s)

VP - Domestic Payments Recon Lead at Citi

Mumbai, maharashtra, India - Full Time

Skills Needed
Payments Operations, Reconciliations, Accounting, Process Improvement, Analytical Skills, Communication Skills, Team Leadership, Budget Management, Exception Resolution, Workflow Standards, Resource Allocation, Training Development, System Migration, Automation Development, Collaboration, Quality Improvement

Specialization
Candidates should have 6-10 years of experience in Payments Operations and Reconciliations, along with a strong accounting background. A Bachelor's degree is required, with a Master's degree preferred.

Experience Required
Minimum 5 year(s)

Client Executive, Vice President, Taipei, Taiwan at Citi

Taipei, , Taiwan - Full Time

Skills Needed
Client Relationships, Securities Services, Communication Skills, Influencing Skills, Negotiation Skills, Persuasion Skills, Client Management, Process Improvement, Service Quality, Problem Resolution, Team Building, Client Satisfaction, Operational Analysis, Client Service Level Agreements, Billing Management, Diversity

Specialization
Candidates must have at least 10 years of experience in the financial services industry and managing client relationships, with a strong background in Securities Services. Excellent communication skills in Mandarin and English, along with strong influencing and negotiation skills, are also required.

Experience Required
Minimum 10 year(s)

Trade Support Analyst at Citi

Tampa, Florida, United States - Full Time

Skills Needed
Loan Documentation, Risk Management, Problem Solving, Communication, Interpersonal Skills, Analytical Skills, Attention To Detail, Process Improvement, General Ledger Entries, Loan Reconciliations, Cash Transactions, Technical Experience, Industry Practices, Procedural Requirements, Customer Interaction, Team Collaboration

Specialization
Candidates should have a basic understanding of loan processes, procedures, and documentation. A bachelor's degree or equivalent experience is required, along with 0-2 years of relevant experience.

Issue Management Lead Analyst - Banking & International - Budapest at Citi

Budapest, Central Hungary, Hungary - Full Time

Skills Needed
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy And Procedure, Risk Management, Root Cause Analysis

Specialization
Candidates should have a minimum of 6-10 years of experience in operational risk management, compliance, or audit within the financial services industry. A strong understanding of compliance laws and exceptional analytical and communication skills are essential.

Experience Required
Minimum 10 year(s)

Part-Time Universal Banker (20 Hours), El Cerrito Branch at Citi

El Cerrito, California, United States - Full Time

Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking

Specialization
1-3 years of relevant experience in Retail Banking or a similar field is required. A high school diploma or equivalent is also necessary.

Part-Time Universal Banker (20 Hours) Glen Cove Branch at Citi

Glen Cove, New York, United States - Full Time

Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking

Specialization
1-3 years of relevant experience in Retail Banking or similar is required. Candidates must demonstrate clear communication skills and possess a high school diploma or equivalent.

Head Universal Banker - South Gate Branch at Citi

South Gate, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Digital Engagement, Communication Skills, Analytical Skills, Problem Solving, Teamwork, Leadership, Coaching, Compliance, Transaction Processing, Client Relationship Management, Self-Service Education, Cash Management, Technical Guidance, Empathy, Initiative

Industry

Financial Services

Description

Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines. Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self- service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers) Good leadership skills and the ability to motivate others Providing working leadership and guidance to peer Universal Bankers or Tellers through assignment of work and technical guidance, when needed Assisting and providing coverage for leadership team with leading by example Provide feedback to management on ways to enhance sales processes and service delivery Providing coaching and education to the other Universal Bankers or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed 2-4 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience High School diploma or equivalent ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 13, 2026 ------------------------------------------------------

Responsibilities

Lead and support Universal Bankers and Tellers while ensuring compliance and exceptional client experiences. Provide guidance on complex transactions and educate clients on digital capabilities.

Head Universal Banker - South Gate Branch at Citi

South Gate, California, United States - Full Time

Specialization
2-4 years of relevant experience in customer service and sales is required. Strong communication skills and a client service orientation are essential.

Experience Required
Minimum 2 year(s)

Regulatory Reporting Group Manager, Senior Vice President at Citi

Mumbai, maharashtra, India - Full Time

Experience Required
Minimum 10 year(s)

Banking Credit Underwriter - Assistant VicePresident at Citi

Getzville, New York, United States - Full Time

Specialization
Candidates should have 3-5 years of credit experience in Banking or Credit Risk Management. A BA/BSc in Finance or Accounting or a higher degree in Business is required.

Experience Required
Minimum 5 year(s)

Underwriter Manager (SVP) at Citi

Mumbai, maharashtra, India - Full Time

Experience Required
Minimum 10 year(s)

Regulatory Risk Data Assessment Sr Lead Analyst at Citi

New York, New York, United States - Full Time

Experience Required
Minimum 10 year(s)

DNS & Load Balancing Network Operations SME - Vice President at Citi

Tampa, Florida, United States - Full Time

Experience Required
Minimum 5 year(s)

Senior Executive Assistant at Citi

New York, New York, United States - Full Time

Experience Required
Minimum 5 year(s)

Customer Solutions Officer at Citi

Taguig, Metro Manila, Philippines - Full Time

Specialization
Candidates must be at least a High School Graduate with a minimum of 6 months BPO international voice experience. Fresh graduates with a Bachelor's degree are also welcome to apply.

Financial Administration Senior Analyst at Citi

Columbus, Ohio, United States - Full Time

Skills Needed
Accounting, Finance, Financial Statements, Sec Filings, Project Management, Team Leadership, Fis Investone, Confluence Unity, Microsoft Office, Excel, Self Improvement

Experience Required
Minimum 5 year(s)

Data Management Senior at Citi

Heredia, , Costa Rica - Full Time

Experience Required
Minimum 5 year(s)

Credit Portfolio Intermediate Analyst, Officer at Citi

Gurugram, haryana, India - Full Time

Experience Required
Minimum 2 year(s)

Resource and Business Execution Senior Associate – Vice President at Citi

Getzville, New York, United States - Full Time

Experience Required
Minimum 10 year(s)

Staffing Office Onboarder at Citi

Chennai, tamil nadu, India - Full Time

Experience Required
Minimum 2 year(s)

Balance Sheet Management Senior Analyst at Citi

Budapest, Central Hungary, Hungary - Full Time

Skills Needed
Business Acumen, Data Analysis, Internal Controls, Management Reporting, Problem Solving, Process Execution, Risk Identification And Assessment, Transfer Pricing

Experience Required
Minimum 5 year(s)

VP - Domestic Payments Recon Lead at Citi

Mumbai, maharashtra, India - Full Time

Experience Required
Minimum 5 year(s)

Client Executive, Vice President, Taipei, Taiwan at Citi

Taipei, , Taiwan - Full Time

Experience Required
Minimum 10 year(s)

Trade Support Analyst at Citi

Tampa, Florida, United States - Full Time

Issue Management Lead Analyst - Banking & International - Budapest at Citi

Budapest, Central Hungary, Hungary - Full Time

Skills Needed
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy And Procedure, Risk Management, Root Cause Analysis

Experience Required
Minimum 10 year(s)

Part-Time Universal Banker (20 Hours), El Cerrito Branch at Citi

El Cerrito, California, United States - Full Time

Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking

Specialization
1-3 years of relevant experience in Retail Banking or a similar field is required. A high school diploma or equivalent is also necessary.

Part-Time Universal Banker (20 Hours) Glen Cove Branch at Citi

Glen Cove, New York, United States - Full Time

Skills Needed
Account Opening, Customer Service, Financial Transactions, Sales Opportunities, Complaint Resolution, Operational Controls, Communication Skills, Retail Banking

Specialization
1-3 years of relevant experience in Retail Banking or similar is required. Candidates must demonstrate clear communication skills and possess a high school diploma or equivalent.