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Customer Service Team Lead at Citi
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Customer Service, Team Leadership, Mentoring, Analytical Skills, Communication, Technical Knowledge, Evaluative Judgements, Work Allocation, Quality Review, Team Collaboration, Investigative Skills, Professional Concepts, Clerical Support, Field Experience, Language Proficiency
Specialization
Candidates should have previous relevant experience, preferably in leadership roles, and possess knowledge of procedures within their technical area. A bachelor's degree or equivalent experience is required, along with proficiency in Portuguese and English.
Experience Required
Minimum 2 year(s)
KYC Analyst (Hybrid) at Citi
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Kyc, Compliance, Analytical Skills, Organizational Skills, Customer Service, Risk Management, Due Diligence, Team Player, Attention To Detail, Regulatory Knowledge, Information Validation, Adaptability, Communication Skills, Problem Solving, Time Management, Research Skills
Specialization
Candidates should have a Bachelor's degree or equivalent experience and be fluent in English, with additional languages being an asset. Experience in compliance, risk control, or customer service is preferred.
Citi Wealth - Wealth Relationship Manager SAFE Act - Hewlett at Citi
Hewlett, New York, United States - Full Time
Skills Needed
Analytical Skills, Financial Skills, Communication Skills, Attention To Detail, Financial Planning, Relationship Management, Client Engagement, Problem Solving, Team Player, Regulatory Compliance, Risk Assessment, Coaching, Training, Sales Skills, Client Profiling, Event Organization
Specialization
Candidates should have 5-8 years of experience with strong analytical and financial skills, as well as excellent communication abilities. A bachelor's degree and relevant FINRA registrations are required.
Experience Required
Minimum 5 year(s)
Product Management, Assistant Vice President at Citi
Irving, Texas, United States - Full Time
Skills Needed
Product Development, Research, Analysis, Coordination, Business Cases, Requirements Definition, Product Enhancements, Data Analytics, Crm, Project Management, Communication, Problem Solving, Attention To Detail, Technical Strategy, Governance, Controls Testing
Specialization
Candidates should have 5-8 years of experience, with a strong analytical mindset and the ability to build relationships. Familiarity with product development methodologies and direct experience in end-to-end project delivery are essential.
Experience Required
Minimum 5 year(s)
Full-Time Head Universal Banker, Burbank Branch at Citi
Burbank, California, United States - Full Time
Skills Needed
Customer Service, Sales, Digital Engagement, Communication Skills, Analytical Skills, Problem Solving, Leadership, Teamwork, Coaching, Financial Transactions, Client Relationship Management, Compliance, Self Service Education, Technical Guidance, Empathy, Initiative
Specialization
2-4 years of relevant experience in customer service and sales is required, along with strong communication and problem-solving skills. A high school diploma or equivalent is preferred.
Experience Required
Minimum 2 year(s)
COO Reporting - Data/Information Management Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Analysis, Data Profiling, Data Management, Mis Reporting, Business Insights, Automation Techniques, Control Gaps, Communication Skills, Inter Personal Skills, Process Management, Project Management, Python, Pyspark, Sql, Tableau
Specialization
Candidates should possess strong communication and interpersonal skills, along with experience in data analysis and management. A bachelor's degree or equivalent experience is required, with a preference for candidates familiar with Python, SQL, and Tableau.
Experience Required
Minimum 2 year(s)
RECRUITING COORDINATOR at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Performance Evaluations, Compensation, Hiring, Disciplinary Actions, Terminations, Staffing Needs, Quality Assurance, Efficiency Monitoring, Resource Planning, Budget Management, Compliance, Analytical Skills, Communication Skills, Self Motivated, Detail Oriented
Specialization
Candidates should have experience in analyzing business requirements and developing test plans. The role requires the ability to work unsupervised, manage deadlines, and demonstrate clear communication skills.
Experience Required
Minimum 2 year(s)
Cash Trade Processing Intermediate Analyst at Citi
New Castle, Delaware, United States - Full Time
Skills Needed
Fraud Investigation, Wire Monitoring, Suspicious Activity Reports, Analytical Skills, Attention To Detail, Multitasking, Organizational Skills, Time Management, Research Skills, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Communication Skills, Self Starter, Problem Solving
Specialization
A four-year college degree or equivalent experience is required, along with 1-5 years of experience in reviewing customer transactions for suspicious activity. Experience in writing Suspicious Activity Reports and working in a financial institution is preferred.
Experience Required
Minimum 2 year(s)
Private Banker, Managing Director at Citi
Dallas, Texas, United States - Full Time
Skills Needed
Private Banking, Client Relationship Management, Financial Advisory, Wealth Management, Risk Management, Investment Strategies, Sales, Team Leadership, Client Needs Assessment, Strategic Planning, Networking, Problem Solving, Regulatory Compliance, Operational Management, Goal Setting, Communication
Specialization
Candidates must have 15+ years of extensive experience in Private Banking, particularly with UHNW clients, and a proven track record in relationship selling. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)
Branch Manager Farragut North, Washington DC, Assistant Vice Presidents at Citi
Washington, District of Columbia, United States - Full Time
Skills Needed
Branch Management, Sales, Customer Service, Human Resources, Planning, Budgeting, Performance Monitoring, Risk Management, Training, Recruitment, Team Management, Communication, Analytic Skills, Professional Development, Compliance, Supervisory Duties
Specialization
Candidates should have 5-8 years of relevant experience, preferably in the banking or financial industry, along with a Bachelor's degree or equivalent experience. Proven team management and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer: Java/Spark/Spring Boot at Citi
Tampa, Florida, United States - Full Time
Skills Needed
Java, Spring Boot, Sql, Restful Apis, Microservices, Docker, Kubernetes, Ci/Cd, Messaging Queues, Unit Testing, Problem Solving, Analytical Skills, Communication, Interpersonal Skills, Leadership, Mentoring
Specialization
Candidates should have a Bachelor's or Master's degree in Computer Science or a related field and 5-8 years of professional experience in software development. Strong experience in Java, Spring Boot, and relational databases is required.
Experience Required
Minimum 5 year(s)
Loan Document Processing Analyst at Citi
New Castle, Delaware, United States - Full Time
Skills Needed
Loan Documentation, Risk Management, Problem Solving, Communication, Analytical Skills, Attention To Detail, Customer Interaction, Process Improvement, General Ledger Entries, Cash Transactions, Loan Reconciliations, Technical Experience, Bank Systems Knowledge, Diplomacy, Interpersonal Skills, Understanding Of Procedures, Documentation Analysis
Specialization
Candidates should have a basic knowledge of business processes and systems used in the loan process, as well as an understanding of loan procedures and products. A bachelor's degree or equivalent experience is required.
Programmatic Campaign Manager at Citi
New York, New York, United States - Full Time
Skills Needed
Programmatic Media, Campaign Execution, Optimization Techniques, Dv360, Performance Monitoring, Reporting, Adtech, Martech, Vendor Communication, Collaboration, Quality Assurance, Analytical Skills, Data Interpretation, Communication Skills, Organizational Skills, Detail Oriented, Process Driven
Specialization
Candidates should have 2-5 years of hands-on experience in programmatic media, particularly in campaign execution and optimization. Strong experience with DV360 and a foundational understanding of the AdTech and MarTech ecosystems are required.
Experience Required
Minimum 2 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Risk Management, Internal Controls, Management Reporting, Program Management, Data Lineage, Analytical Skills, Communication Skills, Collaboration, Stakeholder Management, Problem Solving, Metrics Reporting
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Data Lineage, Internal Controls, Management Reporting, Program Management, Risk Management
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Internal Controls, Management Reporting, Program Management, Risk Management
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Regulatory Reporting, Intermediate Analyst, Officer at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Data Analysis, Problem Solving, Communication, Financial Acumen, Internal Controls, Issue Management, Change Management
Specialization
2-5+ years of extensive experience within the financial services industry and regulatory reporting is required. A bachelor's degree in Finance, Accounting, or a related field is also necessary.
Experience Required
Minimum 2 year(s)
Managers Control Self-Assessment (MCA) Sr. Analyst - C12 - HEREDIA at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Analytical Thinking, Assessment, Business Insights, Communication, Controls Management, Data Quality Management, Risk Management, Stakeholder Management
Specialization
A minimum of 5-8 years of experience in operational risk management or related functions in the financial services industry is required. Candidates should have strong analytical skills, knowledge of compliance laws, and the ability to manage multiple tasks and priorities.
Experience Required
Minimum 5 year(s)
Data/Business Analyst - Vice President at Citi
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Data Analysis, Sql, Excel, Tableau, Power Bi, Mi Reporting, Stakeholder Management, Problem Solving, Communication Skills, Data Infrastructure, Behavioural Trend Analysis, Control Design, Task Management, Prioritization, Risk Identification, Risk Assessment
Specialization
Candidates should have a degree-level qualification and relevant industry experience, particularly in global markets. Proficiency in Advanced SQL, Excel, Tableau, and Power BI is required, along with strong relationship-building and communication skills.
Experience Required
Minimum 5 year(s)
Pega Principal Engineer- Vice President at Citi
Irving, Texas, United States - Full Time
Skills Needed
Pega Platform, Integration Patterns, Rest, Soap, Apis, Object Oriented Design, Multi Threading, Concurrent Programming, Java, Asynchronous Programming, Microservices, Databases, Angular, React, Ai Features, Pega Solutions
Specialization
The candidate should have 6-10 years of relevant experience and a strong understanding of Pega Constellation. A Bachelor's degree in Computer Science or Engineering is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
Customer Service Team Lead at Citi
Bogota, Capital District, RAP (Especial) Central, Colombia -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Team Leadership, Mentoring, Analytical Skills, Communication, Technical Knowledge, Evaluative Judgements, Work Allocation, Quality Review, Team Collaboration, Investigative Skills, Professional Concepts, Clerical Support, Field Experience, Language Proficiency

Industry

Financial Services

Description
Allocate work as a team leader for a team of clerical/support employees (mostly entry-level positions) Applying working knowledge of technical and professional concepts and in-depth knowledge of team goals Exchange information to team Make evaluative judgements based on the analysis of factual information Mentor team and review completion and quality of team's work, as needed Previous relevant experience preferred Field experience and leadership experience Knowledge of procedures and concepts within own technical/subject area Proven ability to work as a team and with external units to deliver quality customer service Proven investigative and analytical skills Consistently demonstrates clear and concise written and verbal communication Bachelor's degree/University degree or equivalent experience Portuguese and English required ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Responsibilities
The Customer Service Team Lead will allocate work among a team of clerical/support employees and mentor the team to ensure quality and completion of work. They will also exchange information and make evaluative judgments based on factual analysis.
Customer Service Team Lead at Citi
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Customer Service, Team Leadership, Mentoring, Analytical Skills, Communication, Technical Knowledge, Evaluative Judgements, Work Allocation, Quality Review, Team Collaboration, Investigative Skills, Professional Concepts, Clerical Support, Field Experience, Language Proficiency
Specialization
Candidates should have previous relevant experience, preferably in leadership roles, and possess knowledge of procedures within their technical area. A bachelor's degree or equivalent experience is required, along with proficiency in Portuguese and English.
Experience Required
Minimum 2 year(s)
KYC Analyst (Hybrid) at Citi
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Kyc, Compliance, Analytical Skills, Organizational Skills, Customer Service, Risk Management, Due Diligence, Team Player, Attention To Detail, Regulatory Knowledge, Information Validation, Adaptability, Communication Skills, Problem Solving, Time Management, Research Skills
Specialization
Candidates should have a Bachelor's degree or equivalent experience and be fluent in English, with additional languages being an asset. Experience in compliance, risk control, or customer service is preferred.
Citi Wealth - Wealth Relationship Manager SAFE Act - Hewlett at Citi
Hewlett, New York, United States - Full Time
Skills Needed
Analytical Skills, Financial Skills, Communication Skills, Attention To Detail, Financial Planning, Relationship Management, Client Engagement, Problem Solving, Team Player, Regulatory Compliance, Risk Assessment, Coaching, Training, Sales Skills, Client Profiling, Event Organization
Specialization
Candidates should have 5-8 years of experience with strong analytical and financial skills, as well as excellent communication abilities. A bachelor's degree and relevant FINRA registrations are required.
Experience Required
Minimum 5 year(s)
Product Management, Assistant Vice President at Citi
Irving, Texas, United States - Full Time
Skills Needed
Product Development, Research, Analysis, Coordination, Business Cases, Requirements Definition, Product Enhancements, Data Analytics, Crm, Project Management, Communication, Problem Solving, Attention To Detail, Technical Strategy, Governance, Controls Testing
Specialization
Candidates should have 5-8 years of experience, with a strong analytical mindset and the ability to build relationships. Familiarity with product development methodologies and direct experience in end-to-end project delivery are essential.
Experience Required
Minimum 5 year(s)
Full-Time Head Universal Banker, Burbank Branch at Citi
Burbank, California, United States - Full Time
Skills Needed
Customer Service, Sales, Digital Engagement, Communication Skills, Analytical Skills, Problem Solving, Leadership, Teamwork, Coaching, Financial Transactions, Client Relationship Management, Compliance, Self Service Education, Technical Guidance, Empathy, Initiative
Specialization
2-4 years of relevant experience in customer service and sales is required, along with strong communication and problem-solving skills. A high school diploma or equivalent is preferred.
Experience Required
Minimum 2 year(s)
COO Reporting - Data/Information Management Analyst at Citi
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Analysis, Data Profiling, Data Management, Mis Reporting, Business Insights, Automation Techniques, Control Gaps, Communication Skills, Inter Personal Skills, Process Management, Project Management, Python, Pyspark, Sql, Tableau
Specialization
Candidates should possess strong communication and interpersonal skills, along with experience in data analysis and management. A bachelor's degree or equivalent experience is required, with a preference for candidates familiar with Python, SQL, and Tableau.
Experience Required
Minimum 2 year(s)
RECRUITING COORDINATOR at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Performance Evaluations, Compensation, Hiring, Disciplinary Actions, Terminations, Staffing Needs, Quality Assurance, Efficiency Monitoring, Resource Planning, Budget Management, Compliance, Analytical Skills, Communication Skills, Self Motivated, Detail Oriented
Specialization
Candidates should have experience in analyzing business requirements and developing test plans. The role requires the ability to work unsupervised, manage deadlines, and demonstrate clear communication skills.
Experience Required
Minimum 2 year(s)
Cash Trade Processing Intermediate Analyst at Citi
New Castle, Delaware, United States - Full Time
Skills Needed
Fraud Investigation, Wire Monitoring, Suspicious Activity Reports, Analytical Skills, Attention To Detail, Multitasking, Organizational Skills, Time Management, Research Skills, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Communication Skills, Self Starter, Problem Solving
Specialization
A four-year college degree or equivalent experience is required, along with 1-5 years of experience in reviewing customer transactions for suspicious activity. Experience in writing Suspicious Activity Reports and working in a financial institution is preferred.
Experience Required
Minimum 2 year(s)
Private Banker, Managing Director at Citi
Dallas, Texas, United States - Full Time
Skills Needed
Private Banking, Client Relationship Management, Financial Advisory, Wealth Management, Risk Management, Investment Strategies, Sales, Team Leadership, Client Needs Assessment, Strategic Planning, Networking, Problem Solving, Regulatory Compliance, Operational Management, Goal Setting, Communication
Specialization
Candidates must have 15+ years of extensive experience in Private Banking, particularly with UHNW clients, and a proven track record in relationship selling. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 10 year(s)
Branch Manager Farragut North, Washington DC, Assistant Vice Presidents at Citi
Washington, District of Columbia, United States - Full Time
Skills Needed
Branch Management, Sales, Customer Service, Human Resources, Planning, Budgeting, Performance Monitoring, Risk Management, Training, Recruitment, Team Management, Communication, Analytic Skills, Professional Development, Compliance, Supervisory Duties
Specialization
Candidates should have 5-8 years of relevant experience, preferably in the banking or financial industry, along with a Bachelor's degree or equivalent experience. Proven team management and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Software Engineer: Java/Spark/Spring Boot at Citi
Tampa, Florida, United States - Full Time
Skills Needed
Java, Spring Boot, Sql, Restful Apis, Microservices, Docker, Kubernetes, Ci/Cd, Messaging Queues, Unit Testing, Problem Solving, Analytical Skills, Communication, Interpersonal Skills, Leadership, Mentoring
Specialization
Candidates should have a Bachelor's or Master's degree in Computer Science or a related field and 5-8 years of professional experience in software development. Strong experience in Java, Spring Boot, and relational databases is required.
Experience Required
Minimum 5 year(s)
Loan Document Processing Analyst at Citi
New Castle, Delaware, United States - Full Time
Skills Needed
Loan Documentation, Risk Management, Problem Solving, Communication, Analytical Skills, Attention To Detail, Customer Interaction, Process Improvement, General Ledger Entries, Cash Transactions, Loan Reconciliations, Technical Experience, Bank Systems Knowledge, Diplomacy, Interpersonal Skills, Understanding Of Procedures, Documentation Analysis
Specialization
Candidates should have a basic knowledge of business processes and systems used in the loan process, as well as an understanding of loan procedures and products. A bachelor's degree or equivalent experience is required.
Programmatic Campaign Manager at Citi
New York, New York, United States - Full Time
Skills Needed
Programmatic Media, Campaign Execution, Optimization Techniques, Dv360, Performance Monitoring, Reporting, Adtech, Martech, Vendor Communication, Collaboration, Quality Assurance, Analytical Skills, Data Interpretation, Communication Skills, Organizational Skills, Detail Oriented, Process Driven
Specialization
Candidates should have 2-5 years of hands-on experience in programmatic media, particularly in campaign execution and optimization. Strong experience with DV360 and a foundational understanding of the AdTech and MarTech ecosystems are required.
Experience Required
Minimum 2 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Risk Management, Internal Controls, Management Reporting, Program Management, Data Lineage, Analytical Skills, Communication Skills, Collaboration, Stakeholder Management, Problem Solving, Metrics Reporting
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Data Lineage, Internal Controls, Management Reporting, Program Management, Risk Management
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Data Quality Analyst at Citi
Getzville, New York, United States - Full Time
Skills Needed
Data Quality, Data Analysis, Data Governance, Data Management, Change Management, Internal Controls, Management Reporting, Program Management, Risk Management
Specialization
Candidates should have 6-10 years of experience in defining and implementing Data Quality programs, preferably in the Banking or Finance industry. A Bachelor's degree is required, with a Master's degree preferred.
Experience Required
Minimum 5 year(s)
Regulatory Reporting, Intermediate Analyst, Officer at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Regulatory Reporting, Data Analysis, Problem Solving, Communication, Financial Acumen, Internal Controls, Issue Management, Change Management
Specialization
2-5+ years of extensive experience within the financial services industry and regulatory reporting is required. A bachelor's degree in Finance, Accounting, or a related field is also necessary.
Experience Required
Minimum 2 year(s)
Managers Control Self-Assessment (MCA) Sr. Analyst - C12 - HEREDIA at Citi
Heredia, , Costa Rica - Full Time
Skills Needed
Analytical Thinking, Assessment, Business Insights, Communication, Controls Management, Data Quality Management, Risk Management, Stakeholder Management
Specialization
A minimum of 5-8 years of experience in operational risk management or related functions in the financial services industry is required. Candidates should have strong analytical skills, knowledge of compliance laws, and the ability to manage multiple tasks and priorities.
Experience Required
Minimum 5 year(s)
Data/Business Analyst - Vice President at Citi
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Data Analysis, Sql, Excel, Tableau, Power Bi, Mi Reporting, Stakeholder Management, Problem Solving, Communication Skills, Data Infrastructure, Behavioural Trend Analysis, Control Design, Task Management, Prioritization, Risk Identification, Risk Assessment
Specialization
Candidates should have a degree-level qualification and relevant industry experience, particularly in global markets. Proficiency in Advanced SQL, Excel, Tableau, and Power BI is required, along with strong relationship-building and communication skills.
Experience Required
Minimum 5 year(s)
Pega Principal Engineer- Vice President at Citi
Irving, Texas, United States - Full Time
Skills Needed
Pega Platform, Integration Patterns, Rest, Soap, Apis, Object Oriented Design, Multi Threading, Concurrent Programming, Java, Asynchronous Programming, Microservices, Databases, Angular, React, Ai Features, Pega Solutions
Specialization
The candidate should have 6-10 years of relevant experience and a strong understanding of Pega Constellation. A Bachelor's degree in Computer Science or Engineering is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)