Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy.
The Operations Risk Management Policy Governance team is responsible for reviewing that the policy documents across the firm are in compliance with the minimum requirements of the Operational Risk Management team.

Responsibilities:

• Support the development and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses.
• Participate in initiatives to improve operational risk management practices and enhance organizational resilience.
• Ensure operational risk management activities comply with internal policies, external regulations, and industry standards.
• Partner with key stakeholders and subject matter experts across the organization to accomplish goals.
• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult.
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• 5-8 years of experience (Financial Sector)
• Previous experience supporting risk management, compliance, governance, or controls related roles.
• Proven track record of success governing operational risk policy documents ahead of policy approval committees.
• Ability to review adherence to Operational Risk Management policy documents related to risk and control assessments.
• Demonstrated experience in the risk management lifecycle.
• Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques.
• Exposure to operational risk concepts, methodologies and tools.
• Familiarity with regulatory requirements and standards related to operational risk management.
• Understanding of different risk types, e.g. credit, market, liquidity.
• Exercises independence of judgement and autonomy.
• Robust project management and organizational skills, with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines in a fast-paced environment.
• Strong interpersonal skills, with the ability to network, build relationships and collaborate with cross-functional teams to meet deliverables.
• Ability to analyze data to identify trends and emerging risks.
• Ability to problem-solve, recommend practical and effective solutions, and make sound decisions under pressure.
• Excellent communication and interpersonal skills to effectively interact with stakeholders.
• High level of integrity and professionalism, with the ability to handle sensitive and confidential information appropriately.

Education:
Bachelor’s/University degree or equivalent experience
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MOST RELEVANT SKILLS

Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
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OTHER RELEVANT SKILLS

For complementary skills, please see above and/or contact the recruiter.
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• Support the development and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses.
• Participate in initiatives to improve operational risk management practices and enhance organizational resilience.
• Ensure operational risk management activities comply with internal policies, external regulations, and industry standards.
• Partner with key stakeholders and subject matter experts across the organization to accomplish goals.
• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult.
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standard