Why Join Us?
At Alfa Laval, we’re not just servicing machines, we’re enabling a more efficient, sustainable world. Join a global team of passionate engineers who solve real-world problems and support some of the most vital industries in New Zealand and beyond.
Who You Are:
You are a qualified mechanical tradesperson or engineer (Fitter, Fitter Machinist, Mechanical Engineer) with proven, hands-on experience in assembling, disassembling, and maintaining mechanical separation equipment such as high-speed separators and decanter centrifuges.
You take pride in your technical skills, attention to detail, and the ability to troubleshoot complex mechanical systems. You are confident working independently in the field, yet always ready to collaborate with colleagues and customers when needed.

You are:

• Organized and methodical, able to produce clear, concise service reports and submit all documentation and expenses accurately and on time.
• A strong communicator, capable of discussing technical issues and advising customers on the best course of action.
• Digitally competent, embracing technology to drive efficiency and support our ongoing digital transformation.
• Physically fit, safety-focused, and committed to continuous improvement.

What You’ll Do
As a Field Service Engineer, you will play a key role in delivering expert service and support to our customers across a range of industries including Marine, Brewing, Wastewater, and Rendering.

Your responsibilities include:

• Contributing to a culture of safety by reporting incidents and promoting best practices.
• Servicing, troubleshooting, and commissioning Alfa Laval separation equipment.
• Reading and interpreting technical documentation, including engineering drawings, manuals, exploded diagrams, and P&IDs.
• Diagnosing and resolving technical problems both onsite and remotely.
• Planning and preparing for service tasks to ensure minimal downtime for our customers.
• Training customers on equipment features and operation.
• Writing detailed, professional service reports and updating our service execution system in real-time.
• Identifying sales opportunities and capturing Installed Base data during site visits.
• Advising customers on Service Portfolio offerings to enhance equipment lifecycle performance.
• Supporting and mentoring other service engineers.

What you Know

To be successful in this role, you will bring:

• Solid knowledge of Mechanical Engineering Principles.
• Hands-on experience with centrifuges, decanters, or separation machinery.
• Industry experience in sectors such as Marine, Brewing, Water Treatment, or Rendering.
• Basic understanding of PLC systems (e.g., Siemens, Allen-Bradley, EPC 50/60)
• Electrical troubleshooting experience (preferred, but not essential).
• Proficiency in Microsoft Word, Excel, and service-related digital tools

Your responsibilities include:

• Contributing to a culture of safety by reporting incidents and promoting best practices.
• Servicing, troubleshooting, and commissioning Alfa Laval separation equipment.
• Reading and interpreting technical documentation, including engineering drawings, manuals, exploded diagrams, and P&IDs.
• Diagnosing and resolving technical problems both onsite and remotely.
• Planning and preparing for service tasks to ensure minimal downtime for our customers.
• Training customers on equipment features and operation.
• Writing detailed, professional service reports and updating our service execution system in real-time.
• Identifying sales opportunities and capturing Installed Base data during site visits.
• Advising customers on Service Portfolio offerings to enhance equipment lifecycle performance.
• Supporting and mentoring other service engineers

To be successful in this role, you will bring:

• Solid knowledge of Mechanical Engineering Principles.
• Hands-on experience with centrifuges, decanters, or separation machinery.
• Industry experience in sectors such as Marine, Brewing, Water Treatment, or Rendering.
• Basic understanding of PLC systems (e.g., Siemens, Allen-Bradley, EPC 50/60)
• Electrical troubleshooting experience (preferred, but not essential).
• Proficiency in Microsoft Word, Excel, and service-related digital tool