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Pharmacy Customer Success Manager at Beth Israel Lahey Health
Boston, Massachusetts, United States - Full Time
Skills Needed
Interpersonal Skills, Analytical Skills, Healthcare Relationship Management, Stakeholder Management, Data Analysis, Process Improvement, Patient Satisfaction, Collaboration, Communication, Training, Problem Solving, Pharmacy Operations, Service Recovery, Metrics Monitoring, Regulatory Compliance, Strategic Planning
Specialization
Candidates should have 3-5 years of experience in healthcare relationship management or pharmacy services. A bachelor's degree in a related field is preferred, along with strong analytical skills.
Experience Required
Minimum 2 year(s)
Sales Associate – Optical - Part Time at National Vision
Apex, North Carolina, United States - Full Time
Skills Needed
Customer Service, Eyewear Selection, Multi Tasking, Inventory Management, Professionalism, Positive Attitude, Community Engagement, Personal Development
Specialization
1+ year of retail or customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be skilled at multi-tasking and handling a fast-paced work environment.
Executive Recruiting Coordinator at BNY
New York, New York, United States - Full Time
Skills Needed
Time Management, Organizational Skills, Detail Oriented, Written Communication, Verbal Communication
Specialization
A bachelor's degree or equivalent experience is required along with 3+ years in a recruitment coordinator or customer-focused role. Strong organizational and communication skills are essential for success.
Experience Required
Minimum 2 year(s)
Part Time Food Runner at Avion Hospitality Employee Services LLC
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Food Service, Customer Service, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Teamwork, Flexibility
Specialization
Previous experience in a food service or hospitality environment is preferred, along with excellent communication and interpersonal skills. Candidates should be able to work efficiently under pressure and have a positive attitude.
Staff Data Scientist at Ford Global Career Site
Dearborn, Michigan, United States - Full Time
Skills Needed
Data Science, Machine Learning, Deep Learning, Statistical Modeling, Python, Sql, Large Language Models, Data Engineering, Mlops, Containerization, Cloud Platforms, Data Storytelling, Operational Technology, Real Time Data Streaming, Anomaly Detection, Natural Language Processing, Statistical Analysis
Specialization
Candidates should have a Master's or Ph.D. in a related field and at least 8 years of progressive experience in Data Science, with 5 years in a manufacturing environment. Proven experience with LLMs and operational technology data infrastructure is essential.
Experience Required
Minimum 10 year(s)
Bridal Outlet Store Manager at Luxe Brands
West Lancaster, Ohio, United States - Full Time
Skills Needed
Leadership, Sales, Customer Service, Team Management, Coaching, Recruitment, Performance Analysis, Organizational Skills, Communication, Problem Solving, Attention To Detail, Adaptability, Time Management, Crm Software, Retail Management, Training
Specialization
Candidates must have a high school diploma and at least 2 years of experience in retail management, including training and performance reviews. Proficiency in software such as POS systems and CRM tools is also required.
Experience Required
Minimum 2 year(s)
Part-Time Sales Lead - Famous Footwear at Caleres
Gig Harbor, Washington, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Flexibility, Attention To Detail, Diversity And Inclusivity, Problem Solving, Positive Attitude, Time Management, Shoe Knowledge
Specialization
Candidates should have a high school diploma or GED and some retail management experience. Strong communication skills and the ability to mentor and motivate a team are essential.
Digital & Marketing Operations Coordinator- Tokyo, Japan at Qatar Airways - Iraq
, , - Full Time
Skills Needed
Digital Marketing, B2b Campaigns, B2c Campaigns, Budget Management, Performance Tracking, Market Insights, Loyalty Marketing, Language Translation, Corporate Partnerships, Creative Asset Development, Reporting, Compliance, Stakeholder Communication, Campaign Execution, Digital Sales, Brand Awareness
Specialization
Candidates must have a Bachelor's degree or equivalent and 1-2 years of relevant experience in marketing and digital operations. Proficiency in Japanese and business-level English is required, with Korean as a plus.
Mitarbeiter:innen für den deutschsprachigen Produkt- und Kundendienst (m/w/ at Dexcom
Šiauliai, Siauliai County, Lithuania - Full Time
Skills Needed
Fluent German, Good English, Strong Communication Skills, Problem Solving Skills, Software Tools Proficiency, Detail Orientation, Ability To Work Independently, Team Collaboration, Customer Service Experience, Technical Support Experience, Data Processing Experience
Specialization
Fluent German (at least B2) and good English skills are required. Strong communication and problem-solving abilities, along with experience in customer service or technical support, are advantageous.
Studio Manager at F45 Training CP007722
Fort Collins, Colorado, United States - Full Time
Skills Needed
Sales Leadership, Customer Service, Team Management, Marketing Strategies, Budget Management, Staff Recruitment, Training And Development, Client Retention, Social Media Marketing, Operational Management, Communication Skills, Organizational Skills, Leadership Skills, Fitness Industry Knowledge, First Aid Certification, Personal Training Certification
Specialization
Candidates must have a Bachelor’s Degree or equivalent experience, along with at least 2 years of sales leadership in the Health & Fitness industry. A Personal Training Certification and CPR/AED/First Aid Certification are also required.
Experience Required
Minimum 2 year(s)
Addetto/a alla Gestione del Centralino Aziendale at VDS
Andria, Apulia, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Listening Skills, Team Collaboration, Customer Support
Specialization
Candidates should possess excellent communication and relational skills, along with a predisposition for listening and engaging with the public. While prior experience in the role is not required, a high school diploma is preferred but not mandatory.
Assistant, Medical II at Kaiser Permanente
, , - Full Time
Skills Needed
Patient Care, Clinical Information Collection, Point Of Care Testing, Medication Administration, Patient Education, Electronic Medical Record Documentation, Customer Service, Team Collaboration, Vital Signs Measurement, Immunization Administration, Quality Improvement, Consent Form Preparation, Care Gap Identification, Examination Assistance, Follow Up Appointment Scheduling, Interpersonal Skills
Specialization
Candidates must have at least 1000 hours of back-office experience and a high school diploma or GED. A Medical Assistant Certificate and Basic Life Support certification are also required.
Backoffice & Servicedesk Medewerker Vastgoed (24- 40 uur) at D Vastgoedbeschermer
4181 Waardenburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Program Manager at Wiz Inc
, , United States - Full Time
Skills Needed
Technical Program Management, Project Management, Cross Functional Initiatives, Tooling Implementation, Data Governance, Analytics, Knowledge Management Systems, Communication, Google Workspace, Jira, Confluence, Resource Capacity Tracking, Risk Mitigation, Documentation, Stakeholder Management, Process Adoption
Specialization
7+ years of technical program or project management experience is required, with a focus on driving the execution of complex cross-functional initiatives. Candidates should have demonstrated experience managing programs related to tooling implementation and operationalizing technical dashboards.
Experience Required
Minimum 10 year(s)
Servicedesk L1 for Komatsu at Kyndryl Deutschland GmbH
Naha, , Japan - Full Time
Skills Needed
Customer Support, Problem Solving, Active Listening, Troubleshooting, Windows, Mac, Linux, Microsoft 365, Excel
Specialization
Knowledge of Windows, Mac, or Linux operating systems and troubleshooting skills are required. A customer-focused mindset and the ability to adapt to customer needs are essential.
Forklift Operator, Utility - 3rd Shift - New London, WI at Tyson Foods
New London, Wisconsin, United States - Full Time
Skills Needed
Forklift Experience, Manufacturing Experience, Rf Scanner Experience, Basic Math Functions, Sap Barcodes, Power Lifts, Tow Motors, Material Handling, Safety Compliance, Food Safety, Gmp, Sqf, Job Rotation, Physical Stamina, Computer System Input, Documentation
Specialization
Candidates must have at least 3 months of work history with the same employer and be willing to obtain a Class III tow motor certification. Physical requirements include the ability to lift 20 pounds or more and work in wet and cold conditions.
Warehouse Quality Assurance Specialist at KuehneNagel
Eastern Creek, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Construction Management Graduate at Webuild S.p.A.
Perth, Western Australia, Australia - Full Time
Skills Needed
Construction Management, Quantity Surveying
Specialization
Candidates should have a relevant degree in construction management or quantity surveying. Strong analytical and communication skills are essential.
Management Trainee at Alphabe Insight Inc
New Orleans, Louisiana, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Organizational Skills, Time Management, Team Collaboration, Willingness To Learn, Problem Solving, Attention To Detail
Specialization
A bachelor’s degree in Business Administration, Management, or a related field is required. Strong interpersonal and communication skills, along with a willingness to learn and adapt, are essential.
Interior Design Manager at Aecom USA
Washington, District of Columbia, United States - Full Time
Skills Needed
Interior Design, Project Management, People Management, Design Expertise, Quality Reviews, Mentoring, Interdisciplinary Coordination, Budget Preparation, Proposal Process, Workload Management, Staff Development, Code Compliance, Work Plans, Staff Reviews, Interior Design Documentation
Specialization
Candidates must have a BA/BS in Interior Design or a related degree with at least 8 years of relevant experience, including 2 years in a leadership role. Preferred qualifications include 15+ years of experience and advanced knowledge of interior design materials.
Experience Required
Minimum 10 year(s)
Pharmacy Customer Success Manager at Beth Israel Lahey Health
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Analytical Skills, Healthcare Relationship Management, Stakeholder Management, Data Analysis, Process Improvement, Patient Satisfaction, Collaboration, Communication, Training, Problem Solving, Pharmacy Operations, Service Recovery, Metrics Monitoring, Regulatory Compliance, Strategic Planning

Industry

Hospitals and Health Care

Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Customer Success Manager will play a pivotal role in building and maintaining strong relationships with BILH clinics to enhance the utilization of our internal pharmacy services. This position involves collaborating with clinicians and staff to promote the adoption of pharmacy offerings while identifying and driving provider and patient satisfaction improvement opportunities within our pharmacy operations. The ideal candidate will possess excellent interpersonal skills, a results-driven mindset, and a passion for fostering partnerships that improves the patient experience. Job Description: Primary Responsibilities: 1) Clinic Engagement: a) Develop and maintain strong relationships with clinic managers, healthcare providers, and staff. b) Act as the primary point of contact for clinics, addressing concerns and providing support to encourage the use of internal pharmacy services. c) Organize and conduct regular meetings, presentations, and training sessions to promote pharmacy programs and services. d) Ability to identify and address client concerns promptly, offering practical and creative solutions. 2) Promotion of Pharmacy Services: a) Collaborate with pharmacy operations, strategic planning and clinic teams to identify opportunities for integrating pharmacy services into patient care workflows. b) Utilize data and reporting tools available to inform, prioritize and implement strategies to increase clinic referrals and utilization of pharmacy programs and services. c) Develop, monitor and analyze clinic engagement metrics, adjusting strategies to optimize performance. 3) Patient Satisfaction & Process Improvement: a) Partner with clinic and pharmacy teams to gather patient feedback on pharmacy services. b) Analyze feedback to identify areas for improvement and facilitate process changes to enhance patient satisfaction. c) Establish and monitor key performance indicators (KPIs) to ensure continuous improvement in pharmacy service delivery. d) Develop and implement service recovery program in partnership with pharmacy leadership 3) Collaboration & Coordination: a) Work closely with pharmacy leadership to align clinic engagement initiatives with organizational goals. b) Collaborate with marketing and communications teams to develop promotional materials and campaigns tailored to clinics. c) Ensure compliance with all regulatory requirements and internal policies in clinic-pharmacy interactions. 4) Reporting & Analysis: a) Prepare regular reports on clinic engagement activities, patient satisfaction metrics, and process improvement outcomes. b) Present findings and recommendations to senior leadership to inform decision-making and strategic planning. Required Qualifications: 1. Minimum of 3-5 years of experience in healthcare relationship management, pharmacy services, or a related role. 2. Proven track record of successfully managing stakeholder relationships and driving service adoption. 3. Strong analytical skills and proficiency in data analysis tools. Preferred Qualifications: 1. Bachelor’s degree in healthcare administration, business, or a related field 2. Knowledge of pharmacy operations and healthcare workflows is a plus. 3. Pharmaceutical representative experience preferred. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.
Responsibilities
The Pharmacy Customer Success Manager will build and maintain relationships with BILH clinics to enhance the utilization of pharmacy services. This role involves collaborating with clinicians to promote pharmacy offerings and improve patient satisfaction.
Pharmacy Customer Success Manager at Beth Israel Lahey Health
Boston, Massachusetts, United States - Full Time
Skills Needed
Interpersonal Skills, Analytical Skills, Healthcare Relationship Management, Stakeholder Management, Data Analysis, Process Improvement, Patient Satisfaction, Collaboration, Communication, Training, Problem Solving, Pharmacy Operations, Service Recovery, Metrics Monitoring, Regulatory Compliance, Strategic Planning
Specialization
Candidates should have 3-5 years of experience in healthcare relationship management or pharmacy services. A bachelor's degree in a related field is preferred, along with strong analytical skills.
Experience Required
Minimum 2 year(s)
Sales Associate – Optical - Part Time at National Vision
Apex, North Carolina, United States - Full Time
Skills Needed
Customer Service, Eyewear Selection, Multi Tasking, Inventory Management, Professionalism, Positive Attitude, Community Engagement, Personal Development
Specialization
1+ year of retail or customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be skilled at multi-tasking and handling a fast-paced work environment.
Executive Recruiting Coordinator at BNY
New York, New York, United States - Full Time
Skills Needed
Time Management, Organizational Skills, Detail Oriented, Written Communication, Verbal Communication
Specialization
A bachelor's degree or equivalent experience is required along with 3+ years in a recruitment coordinator or customer-focused role. Strong organizational and communication skills are essential for success.
Experience Required
Minimum 2 year(s)
Part Time Food Runner at Avion Hospitality Employee Services LLC
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Food Service, Customer Service, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Teamwork, Flexibility
Specialization
Previous experience in a food service or hospitality environment is preferred, along with excellent communication and interpersonal skills. Candidates should be able to work efficiently under pressure and have a positive attitude.
Staff Data Scientist at Ford Global Career Site
Dearborn, Michigan, United States - Full Time
Skills Needed
Data Science, Machine Learning, Deep Learning, Statistical Modeling, Python, Sql, Large Language Models, Data Engineering, Mlops, Containerization, Cloud Platforms, Data Storytelling, Operational Technology, Real Time Data Streaming, Anomaly Detection, Natural Language Processing, Statistical Analysis
Specialization
Candidates should have a Master's or Ph.D. in a related field and at least 8 years of progressive experience in Data Science, with 5 years in a manufacturing environment. Proven experience with LLMs and operational technology data infrastructure is essential.
Experience Required
Minimum 10 year(s)
Bridal Outlet Store Manager at Luxe Brands
West Lancaster, Ohio, United States - Full Time
Skills Needed
Leadership, Sales, Customer Service, Team Management, Coaching, Recruitment, Performance Analysis, Organizational Skills, Communication, Problem Solving, Attention To Detail, Adaptability, Time Management, Crm Software, Retail Management, Training
Specialization
Candidates must have a high school diploma and at least 2 years of experience in retail management, including training and performance reviews. Proficiency in software such as POS systems and CRM tools is also required.
Experience Required
Minimum 2 year(s)
Part-Time Sales Lead - Famous Footwear at Caleres
Gig Harbor, Washington, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Flexibility, Attention To Detail, Diversity And Inclusivity, Problem Solving, Positive Attitude, Time Management, Shoe Knowledge
Specialization
Candidates should have a high school diploma or GED and some retail management experience. Strong communication skills and the ability to mentor and motivate a team are essential.
Digital & Marketing Operations Coordinator- Tokyo, Japan at Qatar Airways - Iraq
, , - Full Time
Skills Needed
Digital Marketing, B2b Campaigns, B2c Campaigns, Budget Management, Performance Tracking, Market Insights, Loyalty Marketing, Language Translation, Corporate Partnerships, Creative Asset Development, Reporting, Compliance, Stakeholder Communication, Campaign Execution, Digital Sales, Brand Awareness
Specialization
Candidates must have a Bachelor's degree or equivalent and 1-2 years of relevant experience in marketing and digital operations. Proficiency in Japanese and business-level English is required, with Korean as a plus.
Mitarbeiter:innen für den deutschsprachigen Produkt- und Kundendienst (m/w/ at Dexcom
Šiauliai, Siauliai County, Lithuania - Full Time
Skills Needed
Fluent German, Good English, Strong Communication Skills, Problem Solving Skills, Software Tools Proficiency, Detail Orientation, Ability To Work Independently, Team Collaboration, Customer Service Experience, Technical Support Experience, Data Processing Experience
Specialization
Fluent German (at least B2) and good English skills are required. Strong communication and problem-solving abilities, along with experience in customer service or technical support, are advantageous.
Studio Manager at F45 Training CP007722
Fort Collins, Colorado, United States - Full Time
Skills Needed
Sales Leadership, Customer Service, Team Management, Marketing Strategies, Budget Management, Staff Recruitment, Training And Development, Client Retention, Social Media Marketing, Operational Management, Communication Skills, Organizational Skills, Leadership Skills, Fitness Industry Knowledge, First Aid Certification, Personal Training Certification
Specialization
Candidates must have a Bachelor’s Degree or equivalent experience, along with at least 2 years of sales leadership in the Health & Fitness industry. A Personal Training Certification and CPR/AED/First Aid Certification are also required.
Experience Required
Minimum 2 year(s)
Addetto/a alla Gestione del Centralino Aziendale at VDS
Andria, Apulia, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Listening Skills, Team Collaboration, Customer Support
Specialization
Candidates should possess excellent communication and relational skills, along with a predisposition for listening and engaging with the public. While prior experience in the role is not required, a high school diploma is preferred but not mandatory.
Assistant, Medical II at Kaiser Permanente
, , - Full Time
Skills Needed
Patient Care, Clinical Information Collection, Point Of Care Testing, Medication Administration, Patient Education, Electronic Medical Record Documentation, Customer Service, Team Collaboration, Vital Signs Measurement, Immunization Administration, Quality Improvement, Consent Form Preparation, Care Gap Identification, Examination Assistance, Follow Up Appointment Scheduling, Interpersonal Skills
Specialization
Candidates must have at least 1000 hours of back-office experience and a high school diploma or GED. A Medical Assistant Certificate and Basic Life Support certification are also required.
Backoffice & Servicedesk Medewerker Vastgoed (24- 40 uur) at D Vastgoedbeschermer
4181 Waardenburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Program Manager at Wiz Inc
, , United States - Full Time
Skills Needed
Technical Program Management, Project Management, Cross Functional Initiatives, Tooling Implementation, Data Governance, Analytics, Knowledge Management Systems, Communication, Google Workspace, Jira, Confluence, Resource Capacity Tracking, Risk Mitigation, Documentation, Stakeholder Management, Process Adoption
Specialization
7+ years of technical program or project management experience is required, with a focus on driving the execution of complex cross-functional initiatives. Candidates should have demonstrated experience managing programs related to tooling implementation and operationalizing technical dashboards.
Experience Required
Minimum 10 year(s)
Servicedesk L1 for Komatsu at Kyndryl Deutschland GmbH
Naha, , Japan - Full Time
Skills Needed
Customer Support, Problem Solving, Active Listening, Troubleshooting, Windows, Mac, Linux, Microsoft 365, Excel
Specialization
Knowledge of Windows, Mac, or Linux operating systems and troubleshooting skills are required. A customer-focused mindset and the ability to adapt to customer needs are essential.
Forklift Operator, Utility - 3rd Shift - New London, WI at Tyson Foods
New London, Wisconsin, United States - Full Time
Skills Needed
Forklift Experience, Manufacturing Experience, Rf Scanner Experience, Basic Math Functions, Sap Barcodes, Power Lifts, Tow Motors, Material Handling, Safety Compliance, Food Safety, Gmp, Sqf, Job Rotation, Physical Stamina, Computer System Input, Documentation
Specialization
Candidates must have at least 3 months of work history with the same employer and be willing to obtain a Class III tow motor certification. Physical requirements include the ability to lift 20 pounds or more and work in wet and cold conditions.
Warehouse Quality Assurance Specialist at KuehneNagel
Eastern Creek, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Construction Management Graduate at Webuild S.p.A.
Perth, Western Australia, Australia - Full Time
Skills Needed
Construction Management, Quantity Surveying
Specialization
Candidates should have a relevant degree in construction management or quantity surveying. Strong analytical and communication skills are essential.
Management Trainee at Alphabe Insight Inc
New Orleans, Louisiana, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Organizational Skills, Time Management, Team Collaboration, Willingness To Learn, Problem Solving, Attention To Detail
Specialization
A bachelor’s degree in Business Administration, Management, or a related field is required. Strong interpersonal and communication skills, along with a willingness to learn and adapt, are essential.
Interior Design Manager at Aecom USA
Washington, District of Columbia, United States - Full Time
Skills Needed
Interior Design, Project Management, People Management, Design Expertise, Quality Reviews, Mentoring, Interdisciplinary Coordination, Budget Preparation, Proposal Process, Workload Management, Staff Development, Code Compliance, Work Plans, Staff Reviews, Interior Design Documentation
Specialization
Candidates must have a BA/BS in Interior Design or a related degree with at least 8 years of relevant experience, including 2 years in a leadership role. Preferred qualifications include 15+ years of experience and advanced knowledge of interior design materials.
Experience Required
Minimum 10 year(s)