THE HOTEL:

The Viking Hotel is located 4km from Waterford city centre and just 7km from the M9 motorway. The hotel offers a perfect base for both business and leisure guests. We have 98 rooms in total which are tastefully designed with the comfort of home in mind. The Wooden Pestle Bar & Restaurant recently underwent a makeover and has a great atmosphere which is enjoyed by residents and locals alike.

THE ROLE

Reporting to the Accommodation Manager, the role of Accommodation Assistant requires that the highest level of cleanliness and hygiene be maintained throughout the hotel, ensuring guests comfort throughout their stay. You will have at least 1 years’ experience within a similar role. After an initial period of learning our accommodation assistants enjoy the autonomy of being self checkers. As a self-checker you will need to have good attention to detail and a wish to provide the best service to our guests.

WHAT’S INVOLVED IN THE ROLE:

• Ensuring all guest bedrooms and bathrooms are cleaned to the hotel’s standards.
• Ensuring that assigned public areas are cleaned to the highest standards in accordance with the correct procedures
• Reporting any defects found in the bedroom, corridors or public areas to the supervisor or manager.
• Checking quality of linen.
• Anticipate guests’ needs and ensure that service is provided to the level they require.
• Gaining an understanding of all standards of performance and delivery within the accommodation department.
• Replenishing and tidying your trolley at the end of shift.

A PERSON WHO MAY BE SUITED TO THIS ROLE WILL HAVE:

• Previous housekeeping experience
• An eye for detail
• The ability to communicate fluently in English
• Enthusiasm and friendliness in abundance!