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Senior Quality Assurance Analyst KYX at Tide Platform

Hyderabad, Andhra Pradesh, India - Full Time

Skills Needed
Quality Assurance, Anti Money Laundering, Know Your Customer, Customer Interaction, Regulated Financial Environments, Risk Based Approaches, Analytical Skills, Communication, Coaching, Conflict Resolution, Data Driven Decision Making, Reporting, Trend Analysis, Qa Tools, Collaboration Tools, Transaction Monitoring

Specialization
Candidates should have over 2 years of experience in AML, KYC, or customer handling in regulated environments, along with proven QA review experience. Strong analytical and communication skills are essential, along with proficiency in QA tools and data platforms.

Experience Required
Minimum 2 year(s)

VIP Manager (Chinese Speaking) at OKX

Hong Kong Island, Hong Kong, China - Full Time

Skills Needed
Vip User Management, Client Relationship Building, Data Analysis, Industry Insight, Cross Department Coordination, Crisis Management, Event Planning, Communication Skills, Pressure Resilience, Service Awareness, Cryptocurrency Trading Knowledge, Bilingual Communication, Travel Flexibility, Financial Products Understanding, User Retention Strategies, Customized Service Solutions

Specialization
Candidates should have a bachelor's degree in relevant fields and at least 3 years of experience in key account management or related sectors. Familiarity with cryptocurrency trading models and excellent communication skills are essential.

Experience Required
Minimum 2 year(s)

Machine Shop Foreman - 2nd shift at Fincantieri Marine Group

Sturgeon Bay, Wisconsin, United States - Full Time

Skills Needed
Communication, Team Building, Work Process Optimization, Accountability, Project Management, Blueprint Reading, Employee Training, Performance Appraisal, Problem Solving, Leadership, Time Management, Safety Compliance, Budget Management, Conflict Resolution, Purchasing, Inspection

Specialization
Candidates must have a high school diploma and excellent communication skills. Desired qualifications include prior shipyard experience, management experience, and knowledge of relevant standards and software.

Experience Required
Minimum 2 year(s)

Clinical Regional Manager at Medi-Weightloss

Summerfield, North Carolina, United States - Full Time

Skills Needed
Leadership, Team Development, Sales Strategy, Clinical Guidance, Customer Service, Operational Excellence, Coaching, Mentoring, Problem Solving, Nutrition Knowledge, Exercise Knowledge, Multi Site Management, Organizational Skills, Interpersonal Skills, Clinical Oversight, Patient Engagement

Specialization
The ideal candidate should have 5+ years of multi-site medical clinic management experience and a passion for health and wellness. They should also possess knowledge of nutrition and exercise, and thrive in a fast-paced environment with minimal supervision.

Experience Required
Minimum 5 year(s)

RN - 2 North Ortho at Marshall Health Network

Huntington, West Virginia, United States - Full Time

Skills Needed
Customer Service, Team Mentality, Nursing Process, Patient Care, Supervision, Coordination, Consultation, Cpr, Ceus, Specialty Certification

Specialization
An AS/Diploma/Regency Degree is required, with a Bachelor's degree preferred. A current RN license in WV is required, along with maintaining CEUs for licensure and CPR certification.

DSW Store Lead Part-Time at Designer Brands Inc.

Buena Park, California, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Team Collaboration, Problem Solving, Time Management, Technology Proficiency, Positive Mindset, Enthusiasm, Feedback, Integrity, Safety Awareness, Training, Coaching, Inventory Management, Task Management, Performance Feedback

Specialization
Candidates must have a minimum of 2 years of workforce experience and a high school diploma or equivalent. Strong customer service skills, the ability to communicate effectively, and a commitment to safety are essential.

Experience Required
Minimum 2 year(s)

Phlebotomist - Split Shift at TriHealth

Montgomery, Ohio, United States - Full Time

Skills Needed
Phlebotomy, Patient Care, Ekgs, Customer Service, Data Entry, Compliance, Specimen Collection, Communication, Problem Solving, Attention To Detail, Interpersonal Skills, Documentation, Teamwork, Quality Assurance, Technical Skills, Time Management

Specialization
Candidates must have a high school degree or GED and phlebotomy certification is preferred. Additionally, 1-2 years of experience in phlebotomy is required.

Machine Operator at Eaton USA

Youngsville, North Carolina, United States - Full Time

Skills Needed
Wiring Harnesses, Soldering, Quality Inspections, Machine Set Ups, Troubleshooting, Manual Handling, 5s Activities, Sorting, Inspection, Rework, Mechanical Knowledge, Electrical Knowledge, Safety Procedures, Standard Operating Procedures, Overtime Flexibility, Physical Stamina

Specialization
Candidates must have a High School Diploma or GED and a minimum of 1 year of experience in a mechanical trade role or harness experience. They must also be able to solder or attend training for soldering harnesses and must be legally authorized to work in the United States.

Senior Product Development Manager - Hospitality and Travel at Rituals

Amsterdam, North Holland, Netherlands - Full Time

Skills Needed
Product Development, Project Management, Stakeholder Management, Innovation, Storytelling, Market Analysis, Cosmetics Knowledge, Hospitality Trends, Strategic Partnerships, Co Branding, Regulatory Knowledge, Sustainability Principles, Communication Skills, Design Affinity, Customer Engagement, Business Case Development

Specialization
A Bachelor’s or Master’s degree in a relevant field and 8+ years of experience in product innovation or management are required. Strong understanding of cosmetics and hospitality trends, along with excellent communication and project management skills, are essential.

Experience Required
Minimum 10 year(s)

Onsite Facilities Supervisor at Qualfon Philippines Incorporated

East Hempfield Township, Pennsylvania, United States - Full Time

Skills Needed
Facilities Management, Quality Control, Health And Safety, Training, Incident Investigation, Project Management, Electrical Systems, Plumbing, Civil Engineering, Preventive Maintenance, Vendor Management, Documentation, Qhse Standards, Lean Principles, Safety Protocols, Technological Updates

Specialization
Candidates should have a technical background in plumbing, electrical, or civil engineering, with knowledge of quality and safety management systems. Project management experience and the ability to conduct training and audits are preferred.

Experience Required
Minimum 5 year(s)

Education Supervisor at Seven Hills Foundation

Barre, Massachusetts, United States - Full Time

Skills Needed
Supervision, Documentation, Data Calculation, Performance Evaluation, Staff Management, Behavioral Counseling, Human Services, Crisis Prevention, Communication, Team Collaboration

Specialization
Candidates must have a Bachelor's Degree with one year of experience in human services, or an Associate's Degree with two years of experience, or four years of experience with a minimum of a High School Diploma or GED. A valid driver's license from the state of residence is also required.

Experience Required
Minimum 2 year(s)

Responsable d’Offre « Immersive Training » - Défense & Sécurité - Toulouse at Sopra Steria

Toulouse, Occitania, France - Full Time

Skills Needed
Immersive Training, Simulation, 3d, Augmented Reality, Serious Games, Project Management, Business Development, Strategic Planning, Technical Communication, Market Analysis, Partnership Development, Innovation, Team Collaboration, European Markets, Customer Engagement, Risk Management

Specialization
Candidates should have a BAC+5 degree or equivalent and a minimum of 3 years of experience in designing and commercializing immersive solutions. A strategic vision and strong analytical and communication skills are essential.

Experience Required
Minimum 2 year(s)

Part Time - Security Officer - Category 10 at Ryman Hospitality Properties

Nashville, Tennessee, United States - Full Time

Skills Needed
Interpersonal Skills, Verbal Communication, Nonverbal Communication, Conflict De Escalation, Crowd Control, Emergency Response, First Aid, Surveillance, Patrolling, Report Writing, Policy Enforcement, Safety Inspections, Physical Strength, Stamina, Customer Service, Attention To Detail

Specialization
A high school diploma or equivalent is required, along with a background in law enforcement or security preferred. Candidates must possess effective communication skills and the ability to work under physical stress.

Sr. EO/IR Systems Engineer at HEICO Corporation

Santa Barbara, California, United States - Full Time

Skills Needed
Electro Optics, Infrared Systems, Optics, Sensors, System Engineering, Optical Systems Test, Optical Error Budgets, Project Management, Technical Leadership, Opto Mechanical Design, Programming, Image Processing, Mems Technology, Electronics, Calibration Techniques, Test Plan Development

Specialization
Candidates must have a BS/BA in a relevant technical field and a minimum of 10 years of experience in electro-optics or infrared systems. A solid foundation in optics and systems engineering experience is required.

Experience Required
Minimum 10 year(s)

NRD Medical Director (Remote) at Dawar Consulting, Inc.

South San Francisco, California, United States - Full Time

Skills Needed
Md, Biopharma Experience, Medical Monitoring, Clinical Development, Evidence Based Medicine, Data Visualization, Communication, Collaboration, Leadership, Influence, Scientific Excellence, Ethical Integrity

Specialization
MD required with at least 6+ years of biopharma experience, including 3+ years in medical monitoring or late-phase clinical development. The ideal candidate will have a strong understanding of the U.S. healthcare landscape and exceptional communication and leadership skills.

Experience Required
Minimum 5 year(s)

Senior Account Manager- Strategic Partnerships at SimplyInsured

, , - Full Time

Skills Needed
Account Management, Strategic Partnerships, Client Relationships, Business Growth, Critical Thinking, Presentation Skills, Interpersonal Skills, Organizational Skills, Time Management, Attention To Detail

Specialization
Candidates should have 5+ years of experience in account management, preferably in an early-stage startup or insurtech company. Exceptional presentation and interpersonal skills are required, along with strong organizational and time management abilities.

Experience Required
Minimum 5 year(s)

Store Associate - Part-time at Shoe Carnival, Inc.

Oklahoma City, Oklahoma, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Basic Math Skills, Flexible Schedule

Specialization
Candidates must be at least 16 years old and have the ability to work a flexible schedule, including nights, weekends, and holidays. Good communication skills and basic math skills are also required.

Store Associate - Part-time at Shoe Carnival, Inc.

Plainfield, Indiana, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Basic Math Skills, Teamwork, Retail Sales

Specialization
Candidates must be at least 16 years old and able to work a flexible schedule, including nights, weekends, and holidays. Good communication skills and basic math skills are also required.

PT - Support Associate (Seasonal)-2 at Tory Burch

Orlando, Florida, United States - Full Time

Skills Needed
Customer Service, Multi Tasking, Collaboration, Resourcefulness, Flexibility, Efficiency, Operational Policies, Stock Management, Cash Handling, Communication, Teamwork, Problem Solving, Time Management, Adaptability, Sales, Retail

Specialization
Candidates should have one to two years of experience in a high-volume retail environment. Open availability for a flexible work schedule is required, including nights and weekends.

Community Justice Case Manager - Cap Hill at Evergreen Treatment Services & REACH

Seattle, Washington, United States - Full Time

Skills Needed
Case Management, Outreach, Advocacy, Communication, Problem Solving, Interpersonal Skills, Organizational Skills, Racial Justice, Social Equity, Harm Reduction, Crisis Intervention, Team Collaboration, Confidentiality, Flexibility, Technology Proficiency, Conflict Resolution

Specialization
A high school diploma or equivalent is required, with further education or training being desirable. Candidates should have a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders, along with strong advocacy and communication skills.

Senior Quality Assurance Analyst KYX at Tide Platform

Hyderabad, Andhra Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Anti-Money Laundering, Know Your Customer, Customer Interaction, Regulated Financial Environments, Risk-Based Approaches, Analytical Skills, Communication, Coaching, Conflict Resolution, Data-Driven Decision Making, Reporting, Trend Analysis, QA Tools, Collaboration Tools, Transaction Monitoring

Industry

Financial Services

Description

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly Over $200 million raised in funding Over 2500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India ABOUT THE ROLE The Senior Quality Assurance Analyst is responsible for conducting quality reviews of stakeholder activities and providing actionable feedback. This role ensures that quality standards are consistently upheld across assigned procedures, identifies gaps in processes, and analyzes trends. Additionally, the QA Analyst fosters cross-functional collaboration to align quality assurance practices with organizational objectives and regulatory requirements. Complete assigned sampling reviews in a timely manner in accordance with schedule. Stay up to date with process documentation and proactively highlight any discrepancies and ensure timely updates to observation and remediation. Actively participate in calibrations, workshops, and knowledge transfer sessions. Identify process improvement opportunities and learning gaps, and communicate them effectively to senior management and other stakeholders. Ensure the highest quality and regulatory standards are upheld in all QA reviews. Analyze trends related to individual and process performance, and escalate relevant findings to the Team Lead or/and QA Specialist. Provide support to peers and area Analysts by responding to queries and maintaining a collaborative, professional relationship. Deliver constructive feedback using clear and respectful language. Collaborate with peers to enhance understanding of various area related (Operations Management) processes (Member facing areas). Strictly adhere to all Tide policies and procedures at all times. WHAT WE ARE LOOKING FOR Proficiency in English plus area specific languages if needed (German, French, etc.) 2+ years experience in Anti-Money Laundering (AML), Know Your Customer (KYC), or customer interaction/handling within regulated financial environments Proven experience in conducting Quality Assurance (QA) reviews and serving as a Subject Matter Expert (SME) within the financial services and fintech sectors Hands-on experience in applying risk-based approaches to process evaluation and enhancement Strong analytical skills with the ability to identify emerging trends, process gaps, and quality issues Exceptional communication, coaching, and conflict resolution abilities to support team development and performance improvement Data-driven decision-maker, with expertise in reporting, trend analysis, and actionable insights generation Proficient with QA and collaboration tools such as Confluence, and data platforms including Looker, Google Sheets, Lattice, and other performance tracking tools Experience in any of the areas below will be considered an advantage: Skilled in handling member communications, including cases involving vulnerable customers, complaints, customer satisfaction (CSAT), and conduct risk considerations Comprehensive understanding of the end-to-end Know Your Customer (KYC) process, with a strong focus on compliance and regulatory standards Proficient in transaction monitoring, including the identification of red flags and suspicious activities and experienced in drafting and filing Suspicious Activity Reports (SARs) in accordance with regulatory requirements Extensive knowledge in PEP (Politically Exposed Persons) and sanctions screening, ensuring robust compliance practices WHAT YOU’LL GET IN RETURN 24 days paid annual leave 3 paid days off for volunteering or L&D activities Extended maternity and paternity leave covered by the company Personal L&D budget Additional health & dental insurance Mental wellbeing platform Snacks, light food, drinks in the office WFH equipment allowance TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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Responsibilities

The Senior Quality Assurance Analyst conducts quality reviews of stakeholder activities and provides actionable feedback to ensure quality standards are upheld. This role also identifies gaps in processes and analyzes trends while fostering cross-functional collaboration.

Senior Quality Assurance Analyst KYX at Tide Platform

Hyderabad, Andhra Pradesh, India - Full Time

Experience Required
Minimum 2 year(s)

VIP Manager (Chinese Speaking) at OKX

Hong Kong Island, Hong Kong, China - Full Time

Experience Required
Minimum 2 year(s)

Machine Shop Foreman - 2nd shift at Fincantieri Marine Group

Sturgeon Bay, Wisconsin, United States - Full Time

Experience Required
Minimum 2 year(s)

Clinical Regional Manager at Medi-Weightloss

Summerfield, North Carolina, United States - Full Time

Experience Required
Minimum 5 year(s)

RN - 2 North Ortho at Marshall Health Network

Huntington, West Virginia, United States - Full Time

Skills Needed
Customer Service, Team Mentality, Nursing Process, Patient Care, Supervision, Coordination, Consultation, Cpr, Ceus, Specialty Certification

Specialization
An AS/Diploma/Regency Degree is required, with a Bachelor's degree preferred. A current RN license in WV is required, along with maintaining CEUs for licensure and CPR certification.

DSW Store Lead Part-Time at Designer Brands Inc.

Buena Park, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Phlebotomist - Split Shift at TriHealth

Montgomery, Ohio, United States - Full Time

Specialization
Candidates must have a high school degree or GED and phlebotomy certification is preferred. Additionally, 1-2 years of experience in phlebotomy is required.

Machine Operator at Eaton USA

Youngsville, North Carolina, United States - Full Time

Senior Product Development Manager - Hospitality and Travel at Rituals

Amsterdam, North Holland, Netherlands - Full Time

Experience Required
Minimum 10 year(s)

Onsite Facilities Supervisor at Qualfon Philippines Incorporated

East Hempfield Township, Pennsylvania, United States - Full Time

Experience Required
Minimum 5 year(s)

Education Supervisor at Seven Hills Foundation

Barre, Massachusetts, United States - Full Time

Skills Needed
Supervision, Documentation, Data Calculation, Performance Evaluation, Staff Management, Behavioral Counseling, Human Services, Crisis Prevention, Communication, Team Collaboration

Experience Required
Minimum 2 year(s)

Responsable d’Offre « Immersive Training » - Défense & Sécurité - Toulouse at Sopra Steria

Toulouse, Occitania, France - Full Time

Experience Required
Minimum 2 year(s)

Part Time - Security Officer - Category 10 at Ryman Hospitality Properties

Nashville, Tennessee, United States - Full Time

Sr. EO/IR Systems Engineer at HEICO Corporation

Santa Barbara, California, United States - Full Time

Experience Required
Minimum 10 year(s)

NRD Medical Director (Remote) at Dawar Consulting, Inc.

South San Francisco, California, United States - Full Time

Experience Required
Minimum 5 year(s)

Senior Account Manager- Strategic Partnerships at SimplyInsured

, , - Full Time

Experience Required
Minimum 5 year(s)

Store Associate - Part-time at Shoe Carnival, Inc.

Oklahoma City, Oklahoma, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Basic Math Skills, Flexible Schedule

Store Associate - Part-time at Shoe Carnival, Inc.

Plainfield, Indiana, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Basic Math Skills, Teamwork, Retail Sales

PT - Support Associate (Seasonal)-2 at Tory Burch

Orlando, Florida, United States - Full Time

Specialization
Candidates should have one to two years of experience in a high-volume retail environment. Open availability for a flexible work schedule is required, including nights and weekends.

Community Justice Case Manager - Cap Hill at Evergreen Treatment Services & REACH

Seattle, Washington, United States - Full Time