ABOUT US

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.

POSITION SUMMARY:

The HR Specialist role provides an opportunity to join a diverse and dynamic global HR Operations team. In this role, you will be part of a global HR support team delivering a seamless and positive employee experience at all levels in the organization. As part of the Global HR Operations team, you will be the connection point between the employees and the Global HR function. This role will serve as the point of contact and coordinator of day-to-day HR activities for employees and be responsible to manage all HR transactions, files and processes throughout the employee lifecycle. Additionally, this role will support HR Ops transactions and projects spanning across the Americas region, as needed. This role will participate in various global projects aimed at streamlining our HR Operations workflows and enabling a globally consistent and cohesive employee experience.

SOFT SKILLS

• Planning, Organization & Coordination – skilled at managing multiple priorities whilst maintaining careful attention to detail and effectively communicating and planning work with others
• Results-oriented – Holds self and others accountable for achieving performance objectives.
• Analytical & Creative Problem Solver – Identifies problems and uses available resources to identify a solution.
• Innovative – Is open to new ways of doing things and promotes technology.
• Customer Focus – Dedicated to meeting customer expectations and requirements.

• Accurately perform transactions and manage processes throughout the employee lifecycle for employees in North America, including but not limited to onboarding, offboarding, transfers, job and compensation changes and internal mobility
• Additional coverage and transactional support may be required at times to support HR Operations across the Americas region
• Manage and troubleshoot inquiries in a timely and accurate manner via the HR support platform
• Provide level 1 and 2 support to process-related inquiries between HR and employees
• Route non-HR related inquiries to appropriate stakeholders, as needed
• Perform regular data audits in local and global HR systems, including HRIS and Recruitment platforms to ensure data integrity and enable accurate reporting
• Coordinate hiring activities with Hiring Managers and our Talent Acquisition team
• New hire setup in local systems
• Facilitate new joiner processes to ensure completion of all requirements, including compliance with training requirements and internal processes
• New hire setup activities with other internal teams such as Operations and IT
• Support inquiries regarding local policies and benefits and partner with Total Rewards to deliver health & wellness programs and initiatives
• Monitor local policies; manage workflows and processes in compliance with internal and statutory requirements
• Maintain employee files ensuring strict compliance with statutory and regulatory requirements and internal document retention policies
• Manage offboarding processes for employees: handle inquiries, prepare required documentation and partner with internal teams to facilitate a well-coordinated exit
• Support and coordinate requirements for disciplinaries, as directed by HRBPs
• Liaise with internal support functions to coordinate HR workflows and ensure successful and timely completion of internal procedures. Stakeholders may include, but are not limited to:
• Global HR colleagues: HRIS, Talent Acquisition, HRBPs
• Other internal support functions: IT, Legal, Payroll, FP&A, Operations
• Create, execute, and deliver various projects to standardize and strengthen HR practices across the organization, as well as set new processes, trainings, and initiatives.
• Be a trusted resource for HR systems, data, and process knowledge to interpret and analyze processes to drive HR operations enhancements