Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Customer Service Associate Jobs overseas

About 134880 results in (5) seconds Clear Filters

Jobs Search

About 134880 results in (5) seconds
Customer Service Supervisor at Veolia Environnement SA
South Kingstown, Rhode Island, United States - Full Time
Skills Needed
Supervision, Customer Service, Monthly Closing Cycle, Variance Analysis, Budgeting, Forecasting, Revenue Integrity, Billing, Credit And Collections, Bookkeeping, Bank Reconciliation, Inventory Control, Reporting, Peoplesoft, Google Suite, Problem Solving
Specialization
A High School Diploma/GED is required, though an Associate's degree in business or accounting is desired, along with bookkeeping experience. Candidates must possess a minimum of two years of supervisory experience and proficiency in software like Google Suite and Peoplesoft.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at The Dow Chemical Company - Australia
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Problem Solving, Communication Skills, Customer Service, Business Process Acumen, Order To Cash, Sap
Specialization
A bachelor's degree is required along with 2 to 6 years of experience in similar roles. Candidates should possess strong problem-solving and communication skills, as well as knowledge of customer service and business processes.
Experience Required
Minimum 2 year(s)
Customer Service Rep(09456) at Domino's Pizza LLC
Homosassa, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Inventory Management, Cash Handling, Problem Solving, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and possess good communication skills. The role requires the ability to perform basic math and handle cash transactions accurately.
Customer Service Specialist at Boston Document Systems
Marlborough, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Phone Support, Communication, Organizational Skills, Attention To Detail, Logging, Processing Requests, Email Communications, Scheduling, Dispatching, Technical Support, Systems Skills, Excel, Microsoft Office, Listening Skills
Specialization
Successful candidates should have proven experience in a fast-paced environment, ideally within a customer support department supporting technical needs, though related industry experience is preferred but not required. A high school diploma is required, excellent communication, organizational skills, and proficiency in systems like Excel and Microsoft Office are essential.
Experience Required
Minimum 2 year(s)
Admissions Customer Service at METEOR CRATER ENTERPRISES, INC.
Winslow, Arizona, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Time Management, Communication, Teamwork, Problem Solving, Attention To Detail, Professionalism, Flexibility, Initiative, Multi Tasking, Organizational Skills, Basic Computer Skills, Sales, Inventory Management, Training
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. They should possess customer service skills, cash handling abilities, and be able to work in a fast-paced environment.
Manager of Customer Service at Oates Energy, Inc.
Des Moines, Iowa, United States - Full Time
Skills Needed
Customer Service, Team Management, Call Center Operations, Performance Management, Process Improvement, Quality Assurance, Communication, Coaching, Conflict Resolution, Kpi Analysis, Customer Satisfaction, Staffing, Scheduling, Resource Allocation, Escalation Management, Collaboration
Specialization
Candidates should have 3-5 years of customer service experience, including 1-2 years in a supervisory role. A strong understanding of customer service metrics and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Alphabe Insight Inc
Boston, Massachusetts, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Reliability, Teamwork, Proactive Approach
Specialization
Candidates should possess strong communication and interpersonal skills, along with the ability to manage multiple priorities. A problem-solving mindset and commitment to service excellence in a structured environment are essential.
Customer Service Rep (1123) at Domino's Pizza LLC
Belleville, Michigan, United States - Full Time
Skills Needed
Customer Service, People Skills, Teamwork, Time Management, Problem Solving, Communication, Adaptability, Attention To Detail
Specialization
Candidates should possess strong interpersonal skills and the ability to work in a fast-paced environment. Physical requirements include standing for long periods and lifting items up to 50 pounds.
Customer Service Rep (1108) at Domino's Pizza LLC
Ypsilanti Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, People Skills, Teamwork, Time Management, Problem Solving, Communication, Adaptability, Attention To Detail
Specialization
Candidates should possess strong interpersonal skills and the ability to work in a fast-paced environment. Physical requirements include standing for long periods and lifting items up to 50 pounds.
Customer Service Rep(03752) at Domino's Pizza LLC
Pittsfield, Massachusetts, United States - Full Time
Skills Needed
Outstanding Attitude, Willingness To Learn, Team Environment, Fast Paced
Specialization
Candidates must have a positive attitude and a willingness to learn and grow. Applicants must be 18 years of age or older.
Customer Service Rep(04892) at Domino's Pizza LLC
Quakertown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Inventory Management, Order Processing, Equipment Operation, Product Preparation, Cleaning, Mathematical Skills, Motor Coordination, Computer Skills
Specialization
Candidates must possess strong communication skills to interact with customers and co-workers effectively. Basic mathematical skills and the ability to operate a computer are also essential for this role.
Customer Service Specialist at Service Experts LLC
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Multi Tasking, Organizational Skills, Time Management, Teamwork, Decision Making, Hvac Knowledge
Specialization
Candidates should have a high school diploma and at least one year of experience in customer service. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Service Rep(04558) at Domino's Pizza LLC
Aberdeen Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Time Management, Problem Solving, Attention To Detail, Positive Attitude, Punctuality, Grooming Standards, Order Taking, Product Consistency, Cleanliness, Professional Appearance, Hustle, Personality
Specialization
Candidates must be at least 16 years of age and pass a criminal background check. The ideal candidate should be friendly, punctual, and a team player.
Customer Service Rep (2110) at Domino's Pizza LLC
Village of Germantown, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Order Processing, Inventory Management, Equipment Operation, Product Preparation, Teamwork, Time Management, Problem Solving, Attention To Detail, Cash Handling, Basic Math Skills, Adaptability, Cleaning, Food Safety, Multitasking
Specialization
Candidates must be at least 16 years old and possess strong communication skills. They should be able to operate equipment, manage inventory, and perform basic math for cash handling.
Customer Service Rep(09456) at Domino's Pizza LLC
Homosassa, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Inventory Management, Cash Handling, Food Preparation, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and possess good communication skills. The role requires the ability to perform basic math and handle cash transactions accurately.
Customer Service Rep(09183) at Domino's Pizza LLC
Deerfield, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Food Preparation, Organization, Cleaning, Order Processing, Flexibility, Enthusiasm, Coachable
Specialization
Candidates must be able to communicate effectively with customers and co-workers, and should have a friendly and enthusiastic attitude. They should also be able to oversee food preparation while maintaining a clean and organized restaurant.
Customer Service Specialist at Strong Hold
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Data Entry, Multitasking, Teamwork, Sales Support, Problem Solving, Time Management, Proactivity, Manufacturing Knowledge, Crm Software, Microsoft Excel, Positive Attitude, Urgency, Adaptability
Specialization
Candidates should have a high school diploma and preferably an associate or bachelor's degree or equivalent experience. Strong communication skills, attention to detail, and previous customer service experience are essential.
Customer Service Rep(05035) at Domino's Pizza LLC
Brooksville, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Upselling, Food Preparation, Hygiene, Food Safety, Communication, Inventory Management, Equipment Operation, General Cleaning, Order Processing, Teamwork, Positive Attitude, Motor Coordination, Problem Solving
Specialization
Candidates should possess strong communication skills and the ability to perform basic math for cash handling. Experience in customer service is preferred but not explicitly required.
Manager of Customer Service at Oates Energy, Inc.
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Team Management, Call Center Operations, Performance Management, Process Improvement, Quality Assurance, Communication, Coaching, Conflict Resolution, Customer Satisfaction, Kpi Tracking, Staffing, Scheduling, Resource Allocation, Escalation Management, Collaboration
Specialization
Candidates should have 3-5 years of customer service experience, including 1-2 years in a supervisory role. A strong understanding of customer service metrics and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at AdaptHealth, LLC
Sayreville, New Jersey, United States - Full Time
Skills Needed
Customer Service Skills, Analytical Skills, Problem Solving Skills, Attention To Detail, Decision Making, Communication Skills, Prioritization, Microsoft Office, Technical Aptitude, Medicare Knowledge, Medicaid Knowledge, Insurance Knowledge, Organizational Skills, Compassion, Empathy, Flexibility
Specialization
A high school diploma or equivalent is required, along with at least one year of work-related experience in healthcare administrative roles or customer service. Senior level candidates need two years of experience and one year in a similar role.
Customer Service Supervisor at Veolia Environnement SA
South Kingstown, Rhode Island, United States -
Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervision, Customer Service, Monthly Closing Cycle, Variance Analysis, Budgeting, Forecasting, Revenue Integrity, Billing, Credit and Collections, Bookkeeping, Bank Reconciliation, Inventory Control, Reporting, Peoplesoft, Google Suite, Problem Solving

Industry

Environmental Services

Description
Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com Job Description Position Purpose: This position will be responsible for all aspects of the monthly closing cycle. This includes the preparation of a monthly variance analysis file as well as all budgeting, accounting aspects and forecasting activities. This position will assist in the completion of the annual report to the Public Utilities Commission. The person will also be responsible for ensuring that office functions are performed in an efficient and timely manner, by providing quality customer service to internal and external customers through the daily supervision of the Customer Service Representative(s) and meter reading and collections aspects. Ensure customer calls are handled timely and efficiently, resolving inquiries of a sensitive or complex nature. This person would also be in charge of supervising all aspects of revenue integrity including billing. Primary Duties/Responsibilities: Supervises Customer Service Department: Responds to customer inquiries. Daily Checks and Balance of customer payments/daily balancing of Cash tally. Administration and processing: Billing, Procurement. CSR backup (when CSR is out of office). Oversees Metering Tasks. Supervise Credit and Collections. Processes Customer Refunds. Accounting Tasks: Performs local bank call outs to Mellon for Reconciliation. Administration and Processing: Inventory Control. Preparation of yearly Company budgets (Revenue, expense, payroll, unbilled revenue, and customer count). Local Bookkeeping Tasks. End of Month accounting Tasks. Prepares and sign off on Bank Reconciliations. Revenue Integrity: Prepares and reports Unbilled Revenue to accounting on a monthly basis. Completes Consumption and Revenue reporting for month end. Checks all payment stubs to the list of tenders for the day. Assists manager with monthly variance reporting. Completes KPI reporting. Oversee Customer Billing/Complete weekly Consumption Revenue Reporting. Administrative Tasks: Prepares quarterly and yearly reports for Veolia, RI State, Regulatory (PUC). Enters Weekly Time entry in Peoplesoft for Field personnel. Balances Vacation in Peoplesoft and prepares reporting spreadsheet. Manages Cross Connection Control program with Planning Specialist. Manages office in managers absence. Performs other misc. administrative tasks when manager is out of the office. Qualifications Education/Experience/Background: High School Diploma/GED is required. An associates degree in business or accounting is desired. Bookkeeping background. Minimum of 2 years of supervisory experience. Experience in office logistics, workflow streamlining and reallocating resources. Knowledge/Skills/Abilities: Proficient in computer software applications such as Google Suite, Peoplesoft, and billing software. Able to work alone or with other people. Excellent communication skills on the phone. Have excellent organizational skills, communication skills, problem solving and leadership skills. Excellent supervisory, interpersonal, and problem solving abilities. Skilled and proficient in computer software applications Google Suite, Peoplesoft, and CC&B. Work independently exercising independent judgment and discretion. Flexibility to shift priorities and perform under pressure. Must work directly with the company manager keeping abreast of all billing and accounting updates and changes. Ability to relate and interface effectively with management, diverse groups and employees. Able to effectively handle and prioritize multiple tasks and responsibilities. Ability to interpret, apply and explain rules, regulations, and policies. Ability to manage situations that require a high degree of confidentiality. Ability to work alone and with others. Ability to interpret, apply and explain rules, regulations, and policies. Excellent supervisory, interpersonal, and problem solving abilities. Flexibility to shift priorities and perform under pressure. Additional Information Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Contract type: Standard
Responsibilities
This role supervises the Customer Service Department, handling daily operations including payment balancing, billing, collections, and ensuring efficient handling of complex customer inquiries. The position is also responsible for key accounting tasks such as monthly closing, variance analysis, budgeting, and preparing regulatory reports.
Customer Service Supervisor at Veolia Environnement SA
South Kingstown, Rhode Island, United States - Full Time
Skills Needed
Supervision, Customer Service, Monthly Closing Cycle, Variance Analysis, Budgeting, Forecasting, Revenue Integrity, Billing, Credit And Collections, Bookkeeping, Bank Reconciliation, Inventory Control, Reporting, Peoplesoft, Google Suite, Problem Solving
Specialization
A High School Diploma/GED is required, though an Associate's degree in business or accounting is desired, along with bookkeeping experience. Candidates must possess a minimum of two years of supervisory experience and proficiency in software like Google Suite and Peoplesoft.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at The Dow Chemical Company - Australia
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Problem Solving, Communication Skills, Customer Service, Business Process Acumen, Order To Cash, Sap
Specialization
A bachelor's degree is required along with 2 to 6 years of experience in similar roles. Candidates should possess strong problem-solving and communication skills, as well as knowledge of customer service and business processes.
Experience Required
Minimum 2 year(s)
Customer Service Rep(09456) at Domino's Pizza LLC
Homosassa, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Inventory Management, Cash Handling, Problem Solving, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and possess good communication skills. The role requires the ability to perform basic math and handle cash transactions accurately.
Customer Service Specialist at Boston Document Systems
Marlborough, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Phone Support, Communication, Organizational Skills, Attention To Detail, Logging, Processing Requests, Email Communications, Scheduling, Dispatching, Technical Support, Systems Skills, Excel, Microsoft Office, Listening Skills
Specialization
Successful candidates should have proven experience in a fast-paced environment, ideally within a customer support department supporting technical needs, though related industry experience is preferred but not required. A high school diploma is required, excellent communication, organizational skills, and proficiency in systems like Excel and Microsoft Office are essential.
Experience Required
Minimum 2 year(s)
Admissions Customer Service at METEOR CRATER ENTERPRISES, INC.
Winslow, Arizona, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Time Management, Communication, Teamwork, Problem Solving, Attention To Detail, Professionalism, Flexibility, Initiative, Multi Tasking, Organizational Skills, Basic Computer Skills, Sales, Inventory Management, Training
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. They should possess customer service skills, cash handling abilities, and be able to work in a fast-paced environment.
Manager of Customer Service at Oates Energy, Inc.
Des Moines, Iowa, United States - Full Time
Skills Needed
Customer Service, Team Management, Call Center Operations, Performance Management, Process Improvement, Quality Assurance, Communication, Coaching, Conflict Resolution, Kpi Analysis, Customer Satisfaction, Staffing, Scheduling, Resource Allocation, Escalation Management, Collaboration
Specialization
Candidates should have 3-5 years of customer service experience, including 1-2 years in a supervisory role. A strong understanding of customer service metrics and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Alphabe Insight Inc
Boston, Massachusetts, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Reliability, Teamwork, Proactive Approach
Specialization
Candidates should possess strong communication and interpersonal skills, along with the ability to manage multiple priorities. A problem-solving mindset and commitment to service excellence in a structured environment are essential.
Customer Service Rep (1123) at Domino's Pizza LLC
Belleville, Michigan, United States - Full Time
Skills Needed
Customer Service, People Skills, Teamwork, Time Management, Problem Solving, Communication, Adaptability, Attention To Detail
Specialization
Candidates should possess strong interpersonal skills and the ability to work in a fast-paced environment. Physical requirements include standing for long periods and lifting items up to 50 pounds.
Customer Service Rep (1108) at Domino's Pizza LLC
Ypsilanti Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, People Skills, Teamwork, Time Management, Problem Solving, Communication, Adaptability, Attention To Detail
Specialization
Candidates should possess strong interpersonal skills and the ability to work in a fast-paced environment. Physical requirements include standing for long periods and lifting items up to 50 pounds.
Customer Service Rep(03752) at Domino's Pizza LLC
Pittsfield, Massachusetts, United States - Full Time
Skills Needed
Outstanding Attitude, Willingness To Learn, Team Environment, Fast Paced
Specialization
Candidates must have a positive attitude and a willingness to learn and grow. Applicants must be 18 years of age or older.
Customer Service Rep(04892) at Domino's Pizza LLC
Quakertown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Inventory Management, Order Processing, Equipment Operation, Product Preparation, Cleaning, Mathematical Skills, Motor Coordination, Computer Skills
Specialization
Candidates must possess strong communication skills to interact with customers and co-workers effectively. Basic mathematical skills and the ability to operate a computer are also essential for this role.
Customer Service Specialist at Service Experts LLC
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Multi Tasking, Organizational Skills, Time Management, Teamwork, Decision Making, Hvac Knowledge
Specialization
Candidates should have a high school diploma and at least one year of experience in customer service. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Service Rep(04558) at Domino's Pizza LLC
Aberdeen Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Cash Handling, Time Management, Problem Solving, Attention To Detail, Positive Attitude, Punctuality, Grooming Standards, Order Taking, Product Consistency, Cleanliness, Professional Appearance, Hustle, Personality
Specialization
Candidates must be at least 16 years of age and pass a criminal background check. The ideal candidate should be friendly, punctual, and a team player.
Customer Service Rep (2110) at Domino's Pizza LLC
Village of Germantown, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Order Processing, Inventory Management, Equipment Operation, Product Preparation, Teamwork, Time Management, Problem Solving, Attention To Detail, Cash Handling, Basic Math Skills, Adaptability, Cleaning, Food Safety, Multitasking
Specialization
Candidates must be at least 16 years old and possess strong communication skills. They should be able to operate equipment, manage inventory, and perform basic math for cash handling.
Customer Service Rep(09456) at Domino's Pizza LLC
Homosassa, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Inventory Management, Cash Handling, Food Preparation, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and possess good communication skills. The role requires the ability to perform basic math and handle cash transactions accurately.
Customer Service Rep(09183) at Domino's Pizza LLC
Deerfield, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Food Preparation, Organization, Cleaning, Order Processing, Flexibility, Enthusiasm, Coachable
Specialization
Candidates must be able to communicate effectively with customers and co-workers, and should have a friendly and enthusiastic attitude. They should also be able to oversee food preparation while maintaining a clean and organized restaurant.
Customer Service Specialist at Strong Hold
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Data Entry, Multitasking, Teamwork, Sales Support, Problem Solving, Time Management, Proactivity, Manufacturing Knowledge, Crm Software, Microsoft Excel, Positive Attitude, Urgency, Adaptability
Specialization
Candidates should have a high school diploma and preferably an associate or bachelor's degree or equivalent experience. Strong communication skills, attention to detail, and previous customer service experience are essential.
Customer Service Rep(05035) at Domino's Pizza LLC
Brooksville, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Upselling, Food Preparation, Hygiene, Food Safety, Communication, Inventory Management, Equipment Operation, General Cleaning, Order Processing, Teamwork, Positive Attitude, Motor Coordination, Problem Solving
Specialization
Candidates should possess strong communication skills and the ability to perform basic math for cash handling. Experience in customer service is preferred but not explicitly required.
Manager of Customer Service at Oates Energy, Inc.
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Team Management, Call Center Operations, Performance Management, Process Improvement, Quality Assurance, Communication, Coaching, Conflict Resolution, Customer Satisfaction, Kpi Tracking, Staffing, Scheduling, Resource Allocation, Escalation Management, Collaboration
Specialization
Candidates should have 3-5 years of customer service experience, including 1-2 years in a supervisory role. A strong understanding of customer service metrics and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at AdaptHealth, LLC
Sayreville, New Jersey, United States - Full Time
Skills Needed
Customer Service Skills, Analytical Skills, Problem Solving Skills, Attention To Detail, Decision Making, Communication Skills, Prioritization, Microsoft Office, Technical Aptitude, Medicare Knowledge, Medicaid Knowledge, Insurance Knowledge, Organizational Skills, Compassion, Empathy, Flexibility
Specialization
A high school diploma or equivalent is required, along with at least one year of work-related experience in healthcare administrative roles or customer service. Senior level candidates need two years of experience and one year in a similar role.