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Customer Service Representative at Fortune Brands
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Technical Support, Communication Skills, Problem Solving, Microsoft Office, Adaptability, Record Keeping, Teamwork, Flexibility, High Focus, Professionalism, Troubleshooting, Consumer Experience, Technology Utilization, Sensitivity Management, Performance Standards
Specialization
A high school diploma or equivalent is required, along with 2 years of experience in a fast-paced customer service environment. Excellent communication skills and proficiency in Microsoft Office are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Fortune Brands
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Technical Support, Microsoft Office, Microsoft Teams, Call Management, Product Knowledge, Negotiation, Teamwork, Attention To Detail, Time Management, Adaptability, Data Entry, Remote Work, Consumer Relations
Specialization
A high school diploma is required, with a preference for a college degree. Candidates should have at least 2 years of experience in a customer service environment and possess excellent communication skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Steel Partners
, Florida, United States - Full Time
Skills Needed
Customer Service, Billing Assistance, Payment Processing, Communication Skills, Attention To Detail, Problem Solving, Multitasking, Compliance Knowledge, Fraud Prevention, Record Keeping, Account Management, Professional Interaction, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bilingual Skills
Specialization
A high school diploma or equivalent is required, with equivalent experience in finance or insurance acceptable. Strong communication skills, attention to detail, and proficiency in Microsoft Office are also important.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Additionally, they must possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at QUIPT HOME MEDICAL INC
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Interpersonal Skills, Financial Responsibility
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and general office skills is required, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Farm Boy Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Attention To Detail, Teamwork, Communication, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Iowa State Bank
Algona, Iowa, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Communication, Organizational Skills, Math Skills, Collaboration, Initiative, Diligence, Multi Tasking
Specialization
A high school diploma or equivalent is required, with previous customer service experience preferred. Candidates should possess strong analytical, communication, and organizational skills.
Customer Service Representative at Creator Warehouse Linus Media Group
Surrey, BC, Canada - Full Time
Skills Needed
Shopify, Communication Skills, Emotional Intelligence, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Aurora Home Hardware
Aurora, ON, Canada - Full Time
Skills Needed
Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative at UMI Stone/Opustone
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Order Fulfillment, Inventory Management, Collaboration, Complaint Resolution, Record Keeping, Proactive Learning, Ms Office, Erp Systems, Bilingual, Sales Orders, Return Authorizations, Process Improvement, Team Support
Specialization
The ideal candidate should have an associate degree or equivalent experience and a minimum of two years in customer service or call centers. Proficiency in MS Office and Spanish language skills are required, with knowledge of ERP systems being a plus.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Keir Surgical Ltd
Calgary, AB T2Z 3V9, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at HUB International
Grenfell, SK S0G 2B0, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at The Automotive Group
MGQ4, , Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Circle K
Saint Peters, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
St. John's, NL A1B 3E4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Saving Kids Foundation
Toronto, ON, Canada - Full Time
Skills Needed
Customer Service, Access, Fundraising, Communication Skills
Qualification
Graduate
Customer Service Representative at BMO Financial Group
Edmonton, AB T5T 4W4, Canada - Full Time
Skills Needed
Basic, Connections, Probes, Social Media, Interpersonal Skills, Customer Experience, Digital Applications, Referrals, Operational Activities, Customer Applications, Regulatory Requirements, Personal Banking, It, Banking Solutions, Collaboration, Filing
Qualification
Diploma
(CAN) Customer Service Manager at Walmart Canada
Kamloops, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Petro Canada Frew Energy
North York, ON M3J 2X6, Canada - Full Time
Skills Needed
Databases, Disabilities, Outlook, Excel
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative at Fortune Brands
Los Angeles, California, United States -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

45000.0

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Technical Support, Communication Skills, Problem Solving, Microsoft Office, Adaptability, Record Keeping, Teamwork, Flexibility, High Focus, Professionalism, Troubleshooting, Consumer Experience, Technology Utilization, Sensitivity Management, Performance Standards

Industry

Manufacturing

Description
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description JOB DESCRIPTION: The Luxury Product Consultant is responsible for providing high quality customer care to create a positive experience for customers and consumers. This role requires the ability to work in a fast-paced environment that entails the management of inbound calls and emails from customers when they have product questions, troubleshooting needs and warranty support. This is a remote role. Regular hours are Monday through Friday 7:30am – 4:00pm PST, and optional weekend overtime. RESPONSIBLIITIES: Luxury Consumer Experience: Deliver an exceptional consumer experience for luxury products that fosters positive, unsolicited "word of mouth" promotion for House of Rohl products. Product and Technical Support: Handle inbound consumer calls to troubleshoot and resolve product or technical issues. Identify the root cause of issues and communicate the most effective solutions, ensuring consumer satisfaction. Leverage Technology for Support: Utilize available technology to assist consumers in identifying products, explaining resolutions, and providing technical guidance on installation, repair, and the use of service kits or products. Resolve Sensitive Issues: Manage challenging or sensitive consumer situations with professionalism, working towards solutions that benefit both the consumer and House of Rohl. Maintain Professionalism: Ensure composure and professionalism in all interactions, even in high-pressure or complex situations. Meet Performance Standards: Consistently achieve daily targets related to call quality, call management, productivity, and adherence to operational processes and procedures. Accurate Record-Keeping: Document consumer demographics, product details, and troubleshooting steps accurately as required by company protocols. Adaptability and Flexibility: Perform additional duties or special assignments as needed to support team goals and operational requirements. Qualifications High desire to interact with and provide luxury service to our customers. High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required. Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department’s Remote Work Policy Excellent professional communication skills required, both verbal and written Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams Demonstrated ability to thrive in a work environment that demands high-level focus, low mobility, and high observation Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork PREFERRED QUALIFICATIONS: Associate’s or Bachelor's degree is preferred Prior ERP (SAP, Oracle, etc.) experience preferred Additional Information Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $35,000 USD - $45,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work. Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential. Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN Equal Employment Opportunity: FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations: FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to. To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at www.fbin.com/careers>.
Responsibilities
The Luxury Product Consultant is responsible for providing high-quality customer care and managing inbound calls and emails from customers. This role involves troubleshooting product issues and ensuring consumer satisfaction while maintaining professionalism in all interactions.
Customer Service Representative at Fortune Brands
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Technical Support, Communication Skills, Problem Solving, Microsoft Office, Adaptability, Record Keeping, Teamwork, Flexibility, High Focus, Professionalism, Troubleshooting, Consumer Experience, Technology Utilization, Sensitivity Management, Performance Standards
Specialization
A high school diploma or equivalent is required, along with 2 years of experience in a fast-paced customer service environment. Excellent communication skills and proficiency in Microsoft Office are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Fortune Brands
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Technical Support, Microsoft Office, Microsoft Teams, Call Management, Product Knowledge, Negotiation, Teamwork, Attention To Detail, Time Management, Adaptability, Data Entry, Remote Work, Consumer Relations
Specialization
A high school diploma is required, with a preference for a college degree. Candidates should have at least 2 years of experience in a customer service environment and possess excellent communication skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Steel Partners
, Florida, United States - Full Time
Skills Needed
Customer Service, Billing Assistance, Payment Processing, Communication Skills, Attention To Detail, Problem Solving, Multitasking, Compliance Knowledge, Fraud Prevention, Record Keeping, Account Management, Professional Interaction, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bilingual Skills
Specialization
A high school diploma or equivalent is required, with equivalent experience in finance or insurance acceptable. Strong communication skills, attention to detail, and proficiency in Microsoft Office are also important.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Additionally, they must possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at QUIPT HOME MEDICAL INC
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Interpersonal Skills, Financial Responsibility
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and general office skills is required, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Farm Boy Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Attention To Detail, Teamwork, Communication, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Iowa State Bank
Algona, Iowa, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Communication, Organizational Skills, Math Skills, Collaboration, Initiative, Diligence, Multi Tasking
Specialization
A high school diploma or equivalent is required, with previous customer service experience preferred. Candidates should possess strong analytical, communication, and organizational skills.
Customer Service Representative at Creator Warehouse Linus Media Group
Surrey, BC, Canada - Full Time
Skills Needed
Shopify, Communication Skills, Emotional Intelligence, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Aurora Home Hardware
Aurora, ON, Canada - Full Time
Skills Needed
Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative at UMI Stone/Opustone
Naples, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Order Fulfillment, Inventory Management, Collaboration, Complaint Resolution, Record Keeping, Proactive Learning, Ms Office, Erp Systems, Bilingual, Sales Orders, Return Authorizations, Process Improvement, Team Support
Specialization
The ideal candidate should have an associate degree or equivalent experience and a minimum of two years in customer service or call centers. Proficiency in MS Office and Spanish language skills are required, with knowledge of ERP systems being a plus.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Keir Surgical Ltd
Calgary, AB T2Z 3V9, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at HUB International
Grenfell, SK S0G 2B0, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at The Automotive Group
MGQ4, , Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Circle K
Saint Peters, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
St. John's, NL A1B 3E4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Saving Kids Foundation
Toronto, ON, Canada - Full Time
Skills Needed
Customer Service, Access, Fundraising, Communication Skills
Qualification
Graduate
Customer Service Representative at BMO Financial Group
Edmonton, AB T5T 4W4, Canada - Full Time
Skills Needed
Basic, Connections, Probes, Social Media, Interpersonal Skills, Customer Experience, Digital Applications, Referrals, Operational Activities, Customer Applications, Regulatory Requirements, Personal Banking, It, Banking Solutions, Collaboration, Filing
Qualification
Diploma
(CAN) Customer Service Manager at Walmart Canada
Kamloops, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Petro Canada Frew Energy
North York, ON M3J 2X6, Canada - Full Time
Skills Needed
Databases, Disabilities, Outlook, Excel
Qualification
Diploma
Experience Required
Minimum 1 year(s)
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