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Customer Service Associate Jobs overseas

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Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Self Guided, Information Exchange, Call Assessment, Customer Needs Identification, Routine Call Center Activities, Standard Scripts Usage, Sla Adherence, Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining necessary licenses, training, and certifications, and applying experience to complete assigned work under moderate supervision. Candidates must possess the ability to problem-solve independently and evaluate issues to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Routine Call Center Activities, Standard Scripts Usage, Slas Adherence, Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining appropriate training and certifications, and applying experience to complete assigned work under moderate supervision. Candidates must possess the ability to self-guide problem-solving, evaluate issues, and exchange information effectively with others.
Experience Required
Minimum 2 year(s)
Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Self Guided, Information Exchange, Call Assessment, Customer Needs Identification, Routine Call Center Activities, Standard Scripts, Service Level Agreements (Slas), Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
The associate expands skills within an analytical or operational process, requiring vocational training, certifications, or equivalent experience in some areas. Candidates must demonstrate the ability to problem-solve independently and exchange information effectively with others.
Experience Required
Minimum 2 year(s)
Sales Customer Associate - Remote at Beacon National Agency
Lexington, Massachusetts, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication, Problem Solving, Time Management, Self Motivation, Adaptability, Customer Service, Negotiation, Lead Generation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial consulting is preferred but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Mason, Ohio, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Relationship Building, Presentation Skills, Communication, Lead Generation, Mentorship, Autonomy, Time Management, Problem Solving, Customer Service, Negotiation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
New York, New York, United States - Full Time
Skills Needed
Sales, Client Success, Financial Advisory, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Consultation, Communication, Lead Generation, Mentorship, Autonomy, Goal Setting, Problem Solving, Time Management
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
League City, Texas, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Self Motivation, Adaptability, Customer Service, Negotiation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Sanford, Florida, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication Skills, Analytical Skills, Problem Solving, Customer Service, Mentorship, Digital Tools, Lead Generation, Enrollment Guidance
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Cranston, Rhode Island, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication, Problem Solving, Lead Generation, Mentorship, Digital Tools, Autonomy, Time Management, Customer Service
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial consulting is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Relationship Building, Presentation Skills, Communication, Advising, Lead Generation, Mentorship, Autonomy, Time Management, Problem Solving, Customer Service
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial consulting is preferred but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Laramie, Wyoming, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Lead Generation, Customer Service, Negotiation, Mentorship
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Customer Success Senior Associate at Graphite Financial Group
, , United States - Full Time
Skills Needed
Project Management, Data Analysis, Client Onboarding, Technical Implementation, Data Visualization, Crm Management, Excel, Financial Reporting
Specialization
Candidates should have 1-3 years of experience in supporting B2B client onboarding, preferably in Professional Services. A Bachelor's degree in Accounting or Finance is preferred, along with advanced Excel skills and project management experience.
Experience Required
Minimum 2 year(s)
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Customer Support, Technical Issue Resolution, Feedback Analysis, Agile Development, Project Tracking Software, Version Control Systems, Customer Success
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are also required.
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Problem Solving, English Communication, Agile Development, Jira, Version Control Systems, Customer Success, Sales Support
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of testing methodologies and tools. Strong communication skills in English and the ability to work both independently and as part of a team are essential.
Customer service & Customer Insights Graduate at takealot.com
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Analytical Skills, Problem Solving, Data Interpretation, Communication Skills, Organisational Skills, Time Management, Attention To Detail, Quality Improvement, Collaboration, Creativity, Customer Centric Mindset, Microsoft Office Suite, Google Workspace
Specialization
Candidates must hold a Bachelor’s degree in a relevant field such as Customer Service or Data Analysis. Strong analytical, communication, and organizational skills are essential, along with a proactive and collaborative mindset.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Service Focused, Interpersonal Skills, Problem Solving, Food Knowledge, Beverage Knowledge, Customer Service, Flexibility, Teamwork, Hygiene, Health And Safety, Communication, Adaptability, Inventory Management, Professional Appearance, Guest Relations, Upselling
Specialization
Candidates should have a service-focused personality and a passion for food and beverage. Previous experience in a similar role is preferred, along with strong interpersonal and problem-solving abilities.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and at least one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Accor
Kathmandu Metropolitan City, Bagamati Province, Nepal - Full Time
Skills Needed
Guest Service, Food & Beverage Knowledge, Safety Policies, Sanitation Policies, Interpersonal Skills, Problem Solving, Attention To Detail, Calm Under Pressure
Specialization
Candidates should have a secondary/high school education and a minimum of 3 years of relevant experience. Good proficiency in English and strong interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Associate - F&B Service at Accor
Kochi, kerala, India - Full Time
Skills Needed
Hospitality, Customer Service, Food & Beverage Knowledge, Problem Solving, Multi Tasking, Service Orientation, Interpersonal Skills, Teamwork, Flexibility, Initiative, Sincerity, Energy, Enthusiasm, Commitment
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and strong interpersonal skills.
Customer Experience Associate II at Conduent
, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Self-Guided, Information Exchange, Call Assessment, Customer Needs Identification, Routine Call Center Activities, Standard Scripts Usage, SLA Adherence, Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation

Industry

Business Consulting and Services

Description
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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Responsibilities
Associates assess incoming calls to provide immediate service, transfer, or schedule follow-up for client resolution, while performing routine call center activities concerning business products and services. They must identify customer needs by reviewing case notes and use standard scripts under supervision to meet service level agreements.
Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Self Guided, Information Exchange, Call Assessment, Customer Needs Identification, Routine Call Center Activities, Standard Scripts Usage, Sla Adherence, Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining necessary licenses, training, and certifications, and applying experience to complete assigned work under moderate supervision. Candidates must possess the ability to problem-solve independently and evaluate issues to achieve the best outcome for clients and end-users.
Experience Required
Minimum 2 year(s)
Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Client Resolution, Customer Needs Identification, Routine Call Center Activities, Standard Scripts Usage, Slas Adherence, Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
This role requires expanding skills within an analytical or operational process, maintaining appropriate training and certifications, and applying experience to complete assigned work under moderate supervision. Candidates must possess the ability to self-guide problem-solving, evaluate issues, and exchange information effectively with others.
Experience Required
Minimum 2 year(s)
Customer Experience Associate II at Conduent
, karnataka, India - Full Time
Skills Needed
Data Organizing, Coordination, Analytical Process, Operational Process, Problem Solving, Self Guided, Information Exchange, Call Assessment, Customer Needs Identification, Routine Call Center Activities, Standard Scripts, Service Level Agreements (Slas), Empathetic Communication, Database Updates, Issue Escalation, Policy Explanation
Specialization
The associate expands skills within an analytical or operational process, requiring vocational training, certifications, or equivalent experience in some areas. Candidates must demonstrate the ability to problem-solve independently and exchange information effectively with others.
Experience Required
Minimum 2 year(s)
Sales Customer Associate - Remote at Beacon National Agency
Lexington, Massachusetts, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication, Problem Solving, Time Management, Self Motivation, Adaptability, Customer Service, Negotiation, Lead Generation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial consulting is preferred but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Mason, Ohio, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Relationship Building, Presentation Skills, Communication, Lead Generation, Mentorship, Autonomy, Time Management, Problem Solving, Customer Service, Negotiation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
New York, New York, United States - Full Time
Skills Needed
Sales, Client Success, Financial Advisory, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Consultation, Communication, Lead Generation, Mentorship, Autonomy, Goal Setting, Problem Solving, Time Management
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
League City, Texas, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Self Motivation, Adaptability, Customer Service, Negotiation
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Sanford, Florida, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication Skills, Analytical Skills, Problem Solving, Customer Service, Mentorship, Digital Tools, Lead Generation, Enrollment Guidance
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial services is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Cranston, Rhode Island, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Presentation Skills, Relationship Building, Communication, Problem Solving, Lead Generation, Mentorship, Digital Tools, Autonomy, Time Management, Customer Service
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible environment. Experience in sales or financial consulting is beneficial but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Sales, Client Success, Financial Consulting, Life Insurance, Annuities, Iul, Relationship Building, Presentation Skills, Communication, Advising, Lead Generation, Mentorship, Autonomy, Time Management, Problem Solving, Customer Service
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial consulting is preferred but not explicitly required.
Sales Customer Associate - Remote at Beacon National Agency
Laramie, Wyoming, United States - Full Time
Skills Needed
Sales, Client Success, Financial Analysis, Life Insurance, Annuities, Iul, Presentation Skills, Consultation, Relationship Building, Communication, Problem Solving, Time Management, Lead Generation, Customer Service, Negotiation, Mentorship
Specialization
The job is suited for highly motivated individuals who are self-starters and thrive in a flexible, home-based environment. Experience in sales or financial services is beneficial but not explicitly required.
Customer Success Senior Associate at Graphite Financial Group
, , United States - Full Time
Skills Needed
Project Management, Data Analysis, Client Onboarding, Technical Implementation, Data Visualization, Crm Management, Excel, Financial Reporting
Specialization
Candidates should have 1-3 years of experience in supporting B2B client onboarding, preferably in Professional Services. A Bachelor's degree in Accounting or Finance is preferred, along with advanced Excel skills and project management experience.
Experience Required
Minimum 2 year(s)
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Customer Support, Technical Issue Resolution, Feedback Analysis, Agile Development, Project Tracking Software, Version Control Systems, Customer Success
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are also required.
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Problem Solving, English Communication, Agile Development, Jira, Version Control Systems, Customer Success, Sales Support
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of testing methodologies and tools. Strong communication skills in English and the ability to work both independently and as part of a team are essential.
Customer service & Customer Insights Graduate at takealot.com
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Analytical Skills, Problem Solving, Data Interpretation, Communication Skills, Organisational Skills, Time Management, Attention To Detail, Quality Improvement, Collaboration, Creativity, Customer Centric Mindset, Microsoft Office Suite, Google Workspace
Specialization
Candidates must hold a Bachelor’s degree in a relevant field such as Customer Service or Data Analysis. Strong analytical, communication, and organizational skills are essential, along with a proactive and collaborative mindset.
Guest Service Associate - F&B Service at Accor
Mumbai, maharashtra, India - Full Time
Skills Needed
Service Focused, Interpersonal Skills, Problem Solving, Food Knowledge, Beverage Knowledge, Customer Service, Flexibility, Teamwork, Hygiene, Health And Safety, Communication, Adaptability, Inventory Management, Professional Appearance, Guest Relations, Upselling
Specialization
Candidates should have a service-focused personality and a passion for food and beverage. Previous experience in a similar role is preferred, along with strong interpersonal and problem-solving abilities.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and a minimum of one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Marriott Residence Inn Auburn Lewiston Maine
Hyderabad, Telangana, India - Full Time
Skills Needed
Guest Service, Food Service, Event Service, Communication, Teamwork, Safety Procedures, Professional Appearance, Problem Solving
Specialization
Candidates should have at least a high school diploma or G.E.D. equivalent and at least one year of related work experience. No supervisory experience or specific certifications are required.
Guest Service Associate - F&B Service at Accor
Kathmandu Metropolitan City, Bagamati Province, Nepal - Full Time
Skills Needed
Guest Service, Food & Beverage Knowledge, Safety Policies, Sanitation Policies, Interpersonal Skills, Problem Solving, Attention To Detail, Calm Under Pressure
Specialization
Candidates should have a secondary/high school education and a minimum of 3 years of relevant experience. Good proficiency in English and strong interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Associate - F&B Service at Accor
Kochi, kerala, India - Full Time
Skills Needed
Hospitality, Customer Service, Food & Beverage Knowledge, Problem Solving, Multi Tasking, Service Orientation, Interpersonal Skills, Teamwork, Flexibility, Initiative, Sincerity, Energy, Enthusiasm, Commitment
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and strong interpersonal skills.