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Customer Service Associate Jobs overseas

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Customer Service - Customer Service Representative 105-1055 at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Flexibility, Learning Agility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have exceptional customer service skills, active listening abilities, and the capacity to work under stress. A high school diploma and at least one year of customer service experience are required.
Treasury Associate at Curis Services
Lincolnwood, IL 60712, USA - Full Time
Skills Needed
Finance, Analytical Skills, Microsoft Excel, Interpersonal Skills, Professional Development
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative (Customer Hero) at SpotHero
Chicago, Illinois, USA - Full Time
Skills Needed
Crm
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Table Setting, Food Safety, Hygiene Standards, Upselling, Communication, Teamwork, Attention To Detail, Problem Solving
Specialization
Candidates should have a Bachelor degree or Diploma in hotel management, with additional certifications in Food & Beverage being an advantage. Good proficiency in English and knowledge of local languages are beneficial, but no prior experience is required.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Food And Beverage Service Standards, Customer Service Orientation, Interpersonal Skills, Multitasking, Problem Solving, Team Collaboration, Point Of Sale Systems, Cash Handling, Communication Skills, Physical Stamina, Flexibility, Training, Service Improvements, Menu Knowledge, Sanitation Guidelines
Specialization
Candidates should have strong operational knowledge of food and beverage service standards and excellent customer service skills. Previous experience in food and beverage service is preferred, along with the ability to work in a fast-paced environment.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Problem Solving, Service Orientation, Interpersonal Skills, Teamwork, Multi Tasking, Initiative, Commitment, Energy, Enthusiasm, Operational Knowledge, Cleanliness, Organization, Guest Relations
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and demonstrate flexibility and teamwork.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Attention To Detail, Multitasking, Food Safety, Teamwork, Professionalism, Upselling, Cash Handling, Menu Knowledge, Hygiene Standards, Flexibility, Stamina, Hospitality, Positive Attitude
Specialization
A bachelor's degree or diploma in hotel management is preferred, along with strong communication skills in English. The candidate should have excellent customer service skills and the ability to work in a fast-paced environment.
Guest Service Associate - F&B Service at Accor
Candolim, Goa, India - Full Time
Skills Needed
Guest Interaction, Food And Beverage, Leadership, Mentoring, Training, Supervision, Problem Solving, Interpersonal Skills
Specialization
A service-focused personality and a passion for food and beverage are essential. Previous experience in a similar leadership role is an asset.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Organization, Communication, Problem Solving, Upselling, Cleaning, Monitoring Supplies
Specialization
Must have a thorough understanding of the menu and the ability to recommend food and beverage combinations. Flexibility to rotate within different sub-departments and handle guest inquiries efficiently is essential.
Guest Service Associate - F&B Service at Accor
Candolim, Goa, India - Full Time
Skills Needed
Guest Interaction, Food And Beverage, Leadership, Mentoring, Training, Supervision, Delegation, Problem Solving, Interpersonal Skills
Specialization
A service-focused personality and a passion for food and beverage are essential. Previous experience in a similar leadership role is an asset.
Experience Required
Minimum 2 year(s)
Customer Support Associate- German at Assent
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Multichannel Communication, Data Management, Research, Reporting, Team Collaboration, Bilingual
Specialization
Candidates should possess excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Associate Customer Success Manager at MariaDB plc
London, England, United Kingdom - Full Time
Skills Needed
Features, Mariadb, Presentations, C Level Relationships, Relational Databases, Time Management, New Features, Success Principles, Organization Skills
Specialization
Management
Qualification
Graduate
Customer Success Associate (CPaaS) at CEQUENS
, , Pakistan - Full Time
Skills Needed
Problem Solving, Analytical Skills, Customer First Mindset, Technical Aptitude, Communication Skills, Time Management, Detail Oriented, Team Player
Specialization
Candidates should have 2-3 years of experience in Customer Success or a client-facing role, preferably in a CPaaS or SaaS environment. Strong technical aptitude and excellent communication skills in English are essential.
Experience Required
Minimum 2 year(s)
Front Desk Customer Care Associate at Mountain View Optometry
Cochrane, AB T4C 1A5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Success Associate - Field at Dozee Inc
Lufkin, Texas, USA - Full Time
Skills Needed
Medical Devices, Customer Service, Hardware Installation
Qualification
Graduate
Customer Support Associate- German at Assent
Berlin, , Germany - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Research, Data Management, Administration, Call Handling, Multichannel Communication, Bilingual
Specialization
Candidates should have excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Proficiency in MS Office and Google Applications is also required.
Associate Customer Success Manager at Autodesk
Tokyo, , Japan - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Empathy, Collaboration, Growth Mindset, Self Motivation, Analytical Skills, Financial Acumen, Creative Leadership, Communication Skills, Presentation Skills, Bilingual, Saas Understanding, Technical Problem Solving, Stakeholder Engagement
Specialization
Candidates must have over 3 years of leadership experience in a customer-facing role and possess strong empathy and collaboration skills. A deep understanding of value drivers in a recurring revenue business model is also essential.
Experience Required
Minimum 5 year(s)
Customer Support Associate- German at Assent
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Data Management, Research, Reporting, Multi Channel Communication, Bilingual Support, Webinar Hosting
Specialization
Candidates should possess excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Customer Success & Sales Associate at RYO GLOBAL
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at NICE
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Technical Problem Solving, Analytical Skills, Customer Service, Communication Skills, Multitasking, Contact Center Software, Technical Concepts, Telecom Knowledge, Programming, Integrations, Service Delivery, Collaboration, Client Relationship Management, Troubleshooting, Presentation Skills, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in a related field or equivalent experience, along with 3 years in a technical or service role. Strong analytical, troubleshooting, and communication skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service - Customer Service Representative 105-1055 at CommunityCare
Tulsa, Oklahoma, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Flexibility, Learning Agility, Microsoft Office Proficiency, Bilingual Skills

Industry

Insurance

Description
JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member. Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued. Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional. Provide interpretation services for all product lines via the contracted language line service as appropriate. Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required. Effective problem resolution skills that demonstrates balance of company and customer needs. Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology. Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence. Understanding and striving to meet or exceed call center metrics while providing excellent customer service. Taking part in training and other learning opportunities to expand knowledge of company and position. Perform other duties as assigned. QUALIFICATIONS: Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills. Ability to resolve conflict and diffuse tension Strong time management skills and decision- making skills. Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner. Ability to work under stress with production and quality standards. Proficient in Microsoft Office applications. Highly organized and attentive to detail. Flexibility, ability to adapt to change. Successful completion of Health Care Sanctions background check. Bilingual skills a plus. EDUCATION/EXPERIENCE: High school diploma or equivalent required 1-year customer service experience with direct interactions with customers Contact center or medical field experience preferred CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin
Responsibilities
The Customer Service Representative is responsible for being the first point of contact for all membership-related questions and providing outstanding service. This includes processing inquiries, verifying eligibility and benefits, resolving complaints, and ensuring customer satisfaction.
Customer Service - Customer Service Representative 105-1055 at CommunityCare
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Active Listening, Verbal Communication, Written Communication, Conflict Resolution, Time Management, Decision Making, Health Insurance Knowledge, Problem Resolution, Detail Oriented, Teamwork, Flexibility, Learning Agility, Microsoft Office Proficiency, Bilingual Skills
Specialization
Candidates must have exceptional customer service skills, active listening abilities, and the capacity to work under stress. A high school diploma and at least one year of customer service experience are required.
Treasury Associate at Curis Services
Lincolnwood, IL 60712, USA - Full Time
Skills Needed
Finance, Analytical Skills, Microsoft Excel, Interpersonal Skills, Professional Development
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative (Customer Hero) at SpotHero
Chicago, Illinois, USA - Full Time
Skills Needed
Crm
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Table Setting, Food Safety, Hygiene Standards, Upselling, Communication, Teamwork, Attention To Detail, Problem Solving
Specialization
Candidates should have a Bachelor degree or Diploma in hotel management, with additional certifications in Food & Beverage being an advantage. Good proficiency in English and knowledge of local languages are beneficial, but no prior experience is required.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Food And Beverage Service Standards, Customer Service Orientation, Interpersonal Skills, Multitasking, Problem Solving, Team Collaboration, Point Of Sale Systems, Cash Handling, Communication Skills, Physical Stamina, Flexibility, Training, Service Improvements, Menu Knowledge, Sanitation Guidelines
Specialization
Candidates should have strong operational knowledge of food and beverage service standards and excellent customer service skills. Previous experience in food and beverage service is preferred, along with the ability to work in a fast-paced environment.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Problem Solving, Service Orientation, Interpersonal Skills, Teamwork, Multi Tasking, Initiative, Commitment, Energy, Enthusiasm, Operational Knowledge, Cleanliness, Organization, Guest Relations
Specialization
Experience in the hospitality industry is preferred, along with some operational technical knowledge. Candidates should possess a pleasant personality and demonstrate flexibility and teamwork.
Guest Service Associate - F&B Service at Accor
Chennai, tamil nadu, India - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication Skills, Attention To Detail, Multitasking, Food Safety, Teamwork, Professionalism, Upselling, Cash Handling, Menu Knowledge, Hygiene Standards, Flexibility, Stamina, Hospitality, Positive Attitude
Specialization
A bachelor's degree or diploma in hotel management is preferred, along with strong communication skills in English. The candidate should have excellent customer service skills and the ability to work in a fast-paced environment.
Guest Service Associate - F&B Service at Accor
Candolim, Goa, India - Full Time
Skills Needed
Guest Interaction, Food And Beverage, Leadership, Mentoring, Training, Supervision, Problem Solving, Interpersonal Skills
Specialization
A service-focused personality and a passion for food and beverage are essential. Previous experience in a similar leadership role is an asset.
Guest Service Associate - F&B Service at Accor
Ernakulam, kerala, India - Full Time
Skills Needed
Customer Service, Food & Beverage Knowledge, Flexibility, Organization, Communication, Problem Solving, Upselling, Cleaning, Monitoring Supplies
Specialization
Must have a thorough understanding of the menu and the ability to recommend food and beverage combinations. Flexibility to rotate within different sub-departments and handle guest inquiries efficiently is essential.
Guest Service Associate - F&B Service at Accor
Candolim, Goa, India - Full Time
Skills Needed
Guest Interaction, Food And Beverage, Leadership, Mentoring, Training, Supervision, Delegation, Problem Solving, Interpersonal Skills
Specialization
A service-focused personality and a passion for food and beverage are essential. Previous experience in a similar leadership role is an asset.
Experience Required
Minimum 2 year(s)
Customer Support Associate- German at Assent
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Multichannel Communication, Data Management, Research, Reporting, Team Collaboration, Bilingual
Specialization
Candidates should possess excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Associate Customer Success Manager at MariaDB plc
London, England, United Kingdom - Full Time
Skills Needed
Features, Mariadb, Presentations, C Level Relationships, Relational Databases, Time Management, New Features, Success Principles, Organization Skills
Specialization
Management
Qualification
Graduate
Customer Success Associate (CPaaS) at CEQUENS
, , Pakistan - Full Time
Skills Needed
Problem Solving, Analytical Skills, Customer First Mindset, Technical Aptitude, Communication Skills, Time Management, Detail Oriented, Team Player
Specialization
Candidates should have 2-3 years of experience in Customer Success or a client-facing role, preferably in a CPaaS or SaaS environment. Strong technical aptitude and excellent communication skills in English are essential.
Experience Required
Minimum 2 year(s)
Front Desk Customer Care Associate at Mountain View Optometry
Cochrane, AB T4C 1A5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Success Associate - Field at Dozee Inc
Lufkin, Texas, USA - Full Time
Skills Needed
Medical Devices, Customer Service, Hardware Installation
Qualification
Graduate
Customer Support Associate- German at Assent
Berlin, , Germany - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Research, Data Management, Administration, Call Handling, Multichannel Communication, Bilingual
Specialization
Candidates should have excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Proficiency in MS Office and Google Applications is also required.
Associate Customer Success Manager at Autodesk
Tokyo, , Japan - Full Time
Skills Needed
Customer Success, Account Management, Relationship Building, Empathy, Collaboration, Growth Mindset, Self Motivation, Analytical Skills, Financial Acumen, Creative Leadership, Communication Skills, Presentation Skills, Bilingual, Saas Understanding, Technical Problem Solving, Stakeholder Engagement
Specialization
Candidates must have over 3 years of leadership experience in a customer-facing role and possess strong empathy and collaboration skills. A deep understanding of value drivers in a recurring revenue business model is also essential.
Experience Required
Minimum 5 year(s)
Customer Support Associate- German at Assent
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Data Management, Research, Reporting, Multi Channel Communication, Bilingual Support, Webinar Hosting
Specialization
Candidates should possess excellent verbal and written communication skills in German and English, along with related work experience in administration or customer support. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Customer Success & Sales Associate at RYO GLOBAL
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at NICE
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Technical Problem Solving, Analytical Skills, Customer Service, Communication Skills, Multitasking, Contact Center Software, Technical Concepts, Telecom Knowledge, Programming, Integrations, Service Delivery, Collaboration, Client Relationship Management, Troubleshooting, Presentation Skills, Continuous Improvement
Specialization
Candidates should have a bachelor's degree in a related field or equivalent experience, along with 3 years in a technical or service role. Strong analytical, troubleshooting, and communication skills are essential.
Experience Required
Minimum 2 year(s)