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Associate Customer Success Manager at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Customer Success, Project Management, Saas, Ai Integration, Data Analysis, Communication, Collaboration, Problem Solving, Stakeholder Management, Training, Technical Health, Value Realization, Continuous Learning, Strategic Advisory, Presentation Skills, Cross Functional Teams
Specialization
Candidates should have 3+ years of experience in Customer Success, Project Management, or related fields, with a strong ability to drive effective conversations and leverage data for decision-making. Experience with AI integration and a commitment to continuous learning are also important.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Orlando, Florida, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Problem Solving, Workflow Automation, Relationship Building, Data Analysis, Communication, Guidance, Escalation Management, Success Plays, Community Engagement, Business Outcomes, Innovation, Best Practices, Portfolio Management, Email Campaigns
Specialization
Candidates should have experience in integrating AI into work processes and at least 2 years of related work experience. Proficiency in standard principles and the ability to analyze information and propose solutions are also required.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Dublin, Leinster, Ireland - Full Time
Skills Needed
Customer Success, Ai, Problem Solving, Collaboration, Data Analysis, Workflow Optimization, Professional Services, Technical Health, Product Adoption, Client Advocacy, Prescriptive Guidance, Issue Resolution, Servicenow, Innovation, Business Outcomes, Automation
Specialization
Candidates should have 2+ years of experience in customer professional services and the ability to leverage AI for enhancing work processes. Experience in collaborative problem-solving and ServiceNow certifications are advantageous.
Experience Required
Minimum 2 year(s)
SALES ASSOCIATE-CUSTOMER SERVICE-RFT at NEXCOM
Hagåtña, Guam, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Mathematical Skills, Reasoning Ability, Product Knowledge, Dependability, Organization, Teamwork, Initiative, Positive Attitude, Inventory Management, Point Of Sales System, Cross Selling, Upselling, Customer Engagement
Specialization
Basic knowledge of products is preferred, along with strong interpersonal and communication skills. Retail experience is preferred but not required, and a high school graduate or equivalent is preferred.
Daytime | Customer Service Associate at Nebraska Crossing
Gretna, Nebraska, United States - Full Time
Skills Needed
Customer Focus, Dependability, Friendliness, Passion For The Brand, Team First Attitude
Specialization
Candidates should embody a passion for the brand, a team-first attitude, and a zest for fun. Dependability and customer focus are also essential traits.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Problem Solving, Adaptability, Feedback Management, Complaint Resolution, Policy Management, Project Management, Time Management, Writing Skills
Specialization
Candidates should hold a GCE 'A', Diploma, or Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome to apply, and applicants must be comfortable in a frontline environment.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Problem Solving, Adaptability, Feedback Management, Complaint Resolution, Policy Management, Time Management, Writing Skills, Fast Paced Environment, Insurance Knowledge, Project Management
Specialization
Applicants should hold a GCE ‘A’/ Diploma/ Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome, and candidates must possess good communication skills and be comfortable in a frontline environment.
CUSTOMER SERVICE ASSOCIATE-BROOKINGS at Goodwill of Lane & South Coast Counties & Alaska
Brookings, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Teamwork, Adaptability, Safety Procedures, Retail Operations, Problem Solving, Time Management, Organization, Sales Goals, Visual Merchandising, Training, Professionalism, Integrity, Inclusivity
Specialization
Candidates must be at least 16 years old, with previous retail or customer service experience preferred. No minimum education requirements are specified, but individuals must be able to communicate effectively in English and may need to become certified on equipment as needed.
Customer Service Associate Sports UK at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge
Specialization
A High School Diploma or equivalent is required. Fluent written and spoken English and a customer-focused mindset are essential.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Team Collaboration, Cleaning Duties, Product Selection, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Product Selection, Cleaning Duties, Team Collaboration, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Customer Service Associate-BASE CAMP at Oasis Stop N Go
Twin Falls, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Attention To Detail, Time Management, Safety Awareness, Cash Handling, Food Preparation, Physical Stamina, Vendor Management, Cleanliness, Service Orientation, Adaptability, Positive Attitude
Specialization
Candidates must be at least 19 years old to sell alcohol and preferably have experience as a cashier in a convenience or grocery store. Strong communication skills, the ability to follow directions, and physical stamina are also required.
Part Time Customer Service Associate at Spence Diamonds
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Time Management, Problem Solving, Conflict Resolution, Communication, Data Management, Cash Handling, Inventory Management, Sales Support, Teamwork, Attention To Detail, Merchandising, Showroom Maintenance, Email Correspondence, Phone Communication, Client Relations
Specialization
Candidates should have at least one year of customer service experience and strong communication skills. Attention to detail, time management, and problem-solving abilities are also essential.
Customer Service Associate Site 541 at American Retail Services
North Bend, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Attention To Detail, Verbal Communication, Written Communication, Self Motivated, Math Skills, Safety Protocols
Specialization
Candidates must be able to work a varied schedule, including weekends, and possess the ability to accurately handle money with strong attention to detail. Essential requirements include excellent verbal and written communication skills, strong customer service abilities, and the capacity to work independently.
Part Time Customer Service Associate at Zamzows Inc
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Positive Attitude, Teamwork, Problem Solving, Dependability, Communication, Cash Register, Product Knowledge, Sales, Organization, Merchandise Handling, Greeting Customers, Answering Questions, Assisting Customers, Store Maintenance, Learning
Specialization
The ideal candidate should have a friendly attitude, a willingness to learn, and the ability to work well with others. Previous retail or customer service experience is helpful but not required.
Customer Service Associate - Hybrid at University Bank
Hancock, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Analytical Skills, Attention To Detail, Multitasking, Time Management, Problem Solving, Mortgage Loan Servicing, Ach Payments, Database Management, Regulatory Knowledge, Follow Up, Email Proficiency, Ms Word, Dependability
Specialization
A high school diploma is required, along with a minimum of one year of customer service experience. Previous experience in mortgage loan servicing is desired, and candidates should possess strong communication and organizational skills.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Team Collaboration, Cleaning Duties, Product Selection, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Customer Service Associate Sports UK at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge, Collaboration, First Time Resolution
Specialization
Candidates must have a High School Diploma or equivalent and be fluent in written and spoken English. A customer-focused mindset and the ability to work independently or as part of a team are essential.
Customer Service Associate - Retail at Global Financial Impact - Edwin Alvarado
, Colorado, United States - Full Time
Skills Needed
Communication, Negotiation, Strategic Planning, Customer Service, Sales, Marketing, Teamwork, Leadership, Problem Solving, Adaptability, Entrepreneurship, Outreach, Training, Campaigns, Hospitality, Fitness
Specialization
Candidates should have at least 6 months of face-to-face customer service experience and a high school education or GED. Self-motivation, adaptability, and leadership capabilities are also important for this role.
CASHIER (Customer Service Associate) at Lyons Specialty Co LLC
Pine Grove, Louisiana, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Sales, Troubleshooting, Store Cleanliness, Merchandising, Stocking, Register Balancing, Attention To Detail, Mathematical Skills, Computer Skills, Dependability, Flexibility, Self Motivation, Communication, Professionalism
Specialization
Candidates must be at least 18 years old and preferably possess a High School diploma or GED. Essential requirements include passing a criminal background check and drug screen, obtaining a Louisiana State Liquor License, and having 1-2 years of proven customer service or retail experience.
Associate Customer Success Manager at ServiceNow
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Project Management, SaaS, AI Integration, Data Analysis, Communication, Collaboration, Problem Solving, Stakeholder Management, Training, Technical Health, Value Realization, Continuous Learning, Strategic Advisory, Presentation Skills, Cross-Functional Teams

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Job Description What you get to do in this role: This role is part of the Global Guided Impact organization. The CSM serves as a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform health, and realize value faster. The CSM orchestrates all deliverables Impact Guided customers are entitled to, drives consumption of Impact accelerators, and training courses. Oversee a large portfolio of commercial and enterprise accounts. Responsible for orchestration of all ServiceNow Impact Guided deliverables, entitlements, and customer experience. Ensure customers are technically healthy and on the most recent version of our product. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses. Prioritizing and driving resolution on escalated customer issues. Partner with account teams to help customers meet business objectives and achieve success. Build Customer Impact Plan that outlines success factors, metrics for success, potential issues, and recommendations. Promote ServiceNow customer success stories and processes. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ Years of related work experience; Customer Success, Project Management, Business Admin, and/or SaaS. Ability to take full ownership of customer portfolio, act with autonomy, and make key decisions to drive effective customer outcomes. Ability to drive effective and influential conversations with various stakeholders and leadership levels. Ability to facilitate discussions and navigate customers' objections. Ability to leverage data and analytics to make informed decisions and provide recommendations that drive achievement of customer business objectives. Proven ability to collaborate effectively with cross-functional teams. Committed to continuous learning, ongoing professional development, and staying abreast of industry trends, and emerging technologies. Proven strategic advisory skills to help provide best practices to optimize ServiceNow environment and accelerate time to value and growth. Passionate about customers and value realization. Outstanding communication and presentation skills. ServiceNow experience and/or certifications is a plus. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible
Responsibilities
The Associate Customer Success Manager oversees a portfolio of commercial and enterprise accounts, ensuring customers receive maximum value from their ServiceNow investment. They orchestrate deliverables, drive issue resolution, and partner with account teams to achieve customer success.
Associate Customer Success Manager at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Customer Success, Project Management, Saas, Ai Integration, Data Analysis, Communication, Collaboration, Problem Solving, Stakeholder Management, Training, Technical Health, Value Realization, Continuous Learning, Strategic Advisory, Presentation Skills, Cross Functional Teams
Specialization
Candidates should have 3+ years of experience in Customer Success, Project Management, or related fields, with a strong ability to drive effective conversations and leverage data for decision-making. Experience with AI integration and a commitment to continuous learning are also important.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Orlando, Florida, United States - Full Time
Skills Needed
Customer Success, Ai Integration, Problem Solving, Workflow Automation, Relationship Building, Data Analysis, Communication, Guidance, Escalation Management, Success Plays, Community Engagement, Business Outcomes, Innovation, Best Practices, Portfolio Management, Email Campaigns
Specialization
Candidates should have experience in integrating AI into work processes and at least 2 years of related work experience. Proficiency in standard principles and the ability to analyze information and propose solutions are also required.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Dublin, Leinster, Ireland - Full Time
Skills Needed
Customer Success, Ai, Problem Solving, Collaboration, Data Analysis, Workflow Optimization, Professional Services, Technical Health, Product Adoption, Client Advocacy, Prescriptive Guidance, Issue Resolution, Servicenow, Innovation, Business Outcomes, Automation
Specialization
Candidates should have 2+ years of experience in customer professional services and the ability to leverage AI for enhancing work processes. Experience in collaborative problem-solving and ServiceNow certifications are advantageous.
Experience Required
Minimum 2 year(s)
SALES ASSOCIATE-CUSTOMER SERVICE-RFT at NEXCOM
Hagåtña, Guam, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Mathematical Skills, Reasoning Ability, Product Knowledge, Dependability, Organization, Teamwork, Initiative, Positive Attitude, Inventory Management, Point Of Sales System, Cross Selling, Upselling, Customer Engagement
Specialization
Basic knowledge of products is preferred, along with strong interpersonal and communication skills. Retail experience is preferred but not required, and a high school graduate or equivalent is preferred.
Daytime | Customer Service Associate at Nebraska Crossing
Gretna, Nebraska, United States - Full Time
Skills Needed
Customer Focus, Dependability, Friendliness, Passion For The Brand, Team First Attitude
Specialization
Candidates should embody a passion for the brand, a team-first attitude, and a zest for fun. Dependability and customer focus are also essential traits.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Problem Solving, Adaptability, Feedback Management, Complaint Resolution, Policy Management, Project Management, Time Management, Writing Skills
Specialization
Candidates should hold a GCE 'A', Diploma, or Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome to apply, and applicants must be comfortable in a frontline environment.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
, , - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Problem Solving, Adaptability, Feedback Management, Complaint Resolution, Policy Management, Time Management, Writing Skills, Fast Paced Environment, Insurance Knowledge, Project Management
Specialization
Applicants should hold a GCE ‘A’/ Diploma/ Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome, and candidates must possess good communication skills and be comfortable in a frontline environment.
CUSTOMER SERVICE ASSOCIATE-BROOKINGS at Goodwill of Lane & South Coast Counties & Alaska
Brookings, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Teamwork, Adaptability, Safety Procedures, Retail Operations, Problem Solving, Time Management, Organization, Sales Goals, Visual Merchandising, Training, Professionalism, Integrity, Inclusivity
Specialization
Candidates must be at least 16 years old, with previous retail or customer service experience preferred. No minimum education requirements are specified, but individuals must be able to communicate effectively in English and may need to become certified on equipment as needed.
Customer Service Associate Sports UK at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge
Specialization
A High School Diploma or equivalent is required. Fluent written and spoken English and a customer-focused mindset are essential.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Team Collaboration, Cleaning Duties, Product Selection, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Product Selection, Cleaning Duties, Team Collaboration, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Customer Service Associate-BASE CAMP at Oasis Stop N Go
Twin Falls, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Attention To Detail, Time Management, Safety Awareness, Cash Handling, Food Preparation, Physical Stamina, Vendor Management, Cleanliness, Service Orientation, Adaptability, Positive Attitude
Specialization
Candidates must be at least 19 years old to sell alcohol and preferably have experience as a cashier in a convenience or grocery store. Strong communication skills, the ability to follow directions, and physical stamina are also required.
Part Time Customer Service Associate at Spence Diamonds
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Time Management, Problem Solving, Conflict Resolution, Communication, Data Management, Cash Handling, Inventory Management, Sales Support, Teamwork, Attention To Detail, Merchandising, Showroom Maintenance, Email Correspondence, Phone Communication, Client Relations
Specialization
Candidates should have at least one year of customer service experience and strong communication skills. Attention to detail, time management, and problem-solving abilities are also essential.
Customer Service Associate Site 541 at American Retail Services
North Bend, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Attention To Detail, Verbal Communication, Written Communication, Self Motivated, Math Skills, Safety Protocols
Specialization
Candidates must be able to work a varied schedule, including weekends, and possess the ability to accurately handle money with strong attention to detail. Essential requirements include excellent verbal and written communication skills, strong customer service abilities, and the capacity to work independently.
Part Time Customer Service Associate at Zamzows Inc
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Positive Attitude, Teamwork, Problem Solving, Dependability, Communication, Cash Register, Product Knowledge, Sales, Organization, Merchandise Handling, Greeting Customers, Answering Questions, Assisting Customers, Store Maintenance, Learning
Specialization
The ideal candidate should have a friendly attitude, a willingness to learn, and the ability to work well with others. Previous retail or customer service experience is helpful but not required.
Customer Service Associate - Hybrid at University Bank
Hancock, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Analytical Skills, Attention To Detail, Multitasking, Time Management, Problem Solving, Mortgage Loan Servicing, Ach Payments, Database Management, Regulatory Knowledge, Follow Up, Email Proficiency, Ms Word, Dependability
Specialization
A high school diploma is required, along with a minimum of one year of customer service experience. Previous experience in mortgage loan servicing is desired, and candidates should possess strong communication and organizational skills.
Overnight Customer Service Associate at TRUCKOMAT CORPORATION
Union Township, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication Skills, Team Collaboration, Cleaning Duties, Product Selection, Problem Solving, Time Management
Specialization
Candidates must be at least 16 years old and able to perform physical activities related to the job. Strong communication skills and a willingness to learn are essential.
Customer Service Associate Sports UK at Entain
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Flexibility, Product Knowledge, Collaboration, First Time Resolution
Specialization
Candidates must have a High School Diploma or equivalent and be fluent in written and spoken English. A customer-focused mindset and the ability to work independently or as part of a team are essential.
Customer Service Associate - Retail at Global Financial Impact - Edwin Alvarado
, Colorado, United States - Full Time
Skills Needed
Communication, Negotiation, Strategic Planning, Customer Service, Sales, Marketing, Teamwork, Leadership, Problem Solving, Adaptability, Entrepreneurship, Outreach, Training, Campaigns, Hospitality, Fitness
Specialization
Candidates should have at least 6 months of face-to-face customer service experience and a high school education or GED. Self-motivation, adaptability, and leadership capabilities are also important for this role.
CASHIER (Customer Service Associate) at Lyons Specialty Co LLC
Pine Grove, Louisiana, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Sales, Troubleshooting, Store Cleanliness, Merchandising, Stocking, Register Balancing, Attention To Detail, Mathematical Skills, Computer Skills, Dependability, Flexibility, Self Motivation, Communication, Professionalism
Specialization
Candidates must be at least 18 years old and preferably possess a High School diploma or GED. Essential requirements include passing a criminal background check and drug screen, obtaining a Louisiana State Liquor License, and having 1-2 years of proven customer service or retail experience.
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