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Automotive Customer Service Advisor at Pep Boys
Orange Beach, Alabama, United States - Full Time
Skills Needed
Customer Engagement, Product Knowledge, Service Knowledge, Communication, Sales, Mathematical Skills, Customer Service, Safety Procedures, Vehicle Inspection, Appointment Scheduling, Trust Building, Team Collaboration, Organizational Skills, Problem Solving, Technical Skills, Time Management
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and at least one year of related experience in the automotive service environment. Strong verbal communication and customer service skills are essential, as well as the ability to work flexible hours including days, nights, weekends, and holidays.
Mitarbeiter Customer Service (m/w/d) at Scan Global Logistics
2NW, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative, PT at Circle K
Maryland Heights, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
601CSS - Customer Service Specialist at Spectra Metals Sales, Inc
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Order Processing, Relationship Building, Sales, Documentation, Empathy, Process Improvement, Product Knowledge
Specialization
The role requires actively listening to customers and understanding their needs. You should also demonstrate a positive attitude and seek opportunities for process improvements.
Customer - Food Service - Overnight at Kwik Trip
Waterloo, Iowa, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Food Service, Cleanliness, Teamwork
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have a desire to help customers.
Customer - Food Service - Overnights at Kwik Trip
Elko New Market, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Problem Solving, Customer Service, Food Service, Fast Paced Environment, Cleanliness, Teamwork
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and be willing to work some weekends and holidays.
Team Lead – Customer Service & Sales at Global Elite Texas
Naperville, Illinois, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Problem Solving, Customer Centric, Organized
Specialization
Candidates should have 1-2 years of experience in customer service and possess excellent communication skills. A proactive attitude and strong organizational skills are essential for success in this role.
On-Site Customer Service Support Rep at Labcorp
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Flexibility, Microsoft Office, Salesforce.Com, Laboratory Information Systems, Bilingual, Problem Solving, Hipaa Compliance, Administrative Support, Customer Education, Data Maintenance, Call Center Experience, Healthcare Knowledge, Professionalism
Specialization
A high school diploma or GED is required, along with previous customer service experience. Knowledge of Microsoft Office and experience in a healthcare setting are preferred.
Sr. Customer Service Representative at VSE Corporation
Augusta, Kansas, United States - Full Time
Skills Needed
Technical Support, Customer Service, Problem Solving, Analytical Skills, Communication Skills, Aviation Regulations, Documentation, Multitasking, Collaboration, Process Improvement, Troubleshooting, Relationship Building, Erp Systems, Time Management, Customer Inquiries, Technical Specifications
Specialization
An associate degree or equivalent experience is required, along with 3+ years of relevant technical work experience. Strong problem-solving skills and familiarity with aviation regulations are essential.
Experience Required
Minimum 5 year(s)
Chat Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Chat Support, Written Communication, Problem Solving, Compassion, Product Knowledge, Computer Skills
Specialization
A completed senior high school education or equivalent is required along with one to two years of BPO customer service experience. Candidates should have computer experience and the ability to apply product or service knowledge.
RDC Customer Service Representative at ABB
, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Sap, Salesforce, Microsoft Office, Powerbi, Logistics, Supply Chain Management, Order Management, Mentorship, Detail Oriented, Interpersonal Skills, Order Fulfillment, Returns Management, Forecasting
Specialization
A bachelor's degree in Engineering, Business Administration, or a related field is required, along with 6+ years of relevant work experience. Strong communication skills and proficiency in Salesforce, SAP, and Microsoft Office are essential.
Experience Required
Minimum 5 year(s)
Lead Customer Service Representative at Circle K
San Antonio, Texas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Leadership, Employee Supervision
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Motivation to advance in your career and a willingness to learn are essential.
Customer Support Services Specialist at TRINET USA INC
Hyderabad, Telangana, India - Full Time
Skills Needed
Fluency In English, Knowledge Of Us Payroll, Knowledge Of Benefits, Knowledge Of Hr, Ability To Follow Established Procedures, Ability To Maintain Confidentiality, Ability To Communicate, Ability To Adapt, Ability To Manage Multiple Priorities
Specialization
Candidates should have a general education or vocational training, along with 2+ years of HR or related payroll and benefits experience. Proficiency in English and knowledge of US Payroll, Benefits, or HR is required.
Experience Required
Minimum 2 year(s)
Customer Services and Sales Officer at British Council
, , Mauritius - Full Time
Skills Needed
Customer Service, Sales, Marketing, Negotiating Techniques, Crm Software, Data Management, Training, Child Protection, Social Media Management, Customer Feedback, Examination Services, Product Knowledge, Communication, Problem Solving, Team Coordination, Customer Journey
Specialization
Candidates should have a higher diploma or equivalent professional experience, along with proven experience in customer service and sales. A customer service professional qualification and hands-on experience with CRM software are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative III at Pacer Staffing
Tualatin, OR 97062, USA - Full Time
Skills Needed
Ram, Customer Service, Salesforce, Crm Software
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Adv Customer Service Support Manager at Oracle Risk Management Services
, , Australia - Full Time
Skills Needed
Team Leadership, Data Centre Management, Infrastructure Security, Operational Efficiency, Cloud Services, Performance Optimization
Specialization
Experience in managing data centre operations is essential. Strong leadership skills and a focus on operational excellence are required.
Experience Required
Minimum 5 year(s)
Customer Service & Sales Coordinator at Nettoyage Krystal Clean
Laval, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer- Part Time at rhrgroup
RHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Fuel Attendant/Customer Service Rep. at Hassan & Sons Inc
Bend, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Point Of Sale Systems, Visual Merchandising, Food Handling, Maintenance, Communication, Multitasking, Attention To Detail, Adaptability, Decision Making, Basic Computer Proficiency, Teamwork, Safety Compliance, Inventory Management, Professionalism
Specialization
Candidates should have a high school diploma or equivalent, with prior customer service experience preferred. Strong communication skills and the ability to multitask are essential for success in this role.
ORD Shift Manager, Customer Services at Envoy Air Inc
Chicago, IL 60666, USA - Full Time
Skills Needed
Leadership, Writing
Qualification
Diploma
Automotive Customer Service Advisor at Pep Boys
Orange Beach, Alabama, United States -
Full Time


Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

19.8

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Engagement, Product Knowledge, Service Knowledge, Communication, Sales, Mathematical Skills, Customer Service, Safety Procedures, Vehicle Inspection, Appointment Scheduling, Trust Building, Team Collaboration, Organizational Skills, Problem Solving, Technical Skills, Time Management

Industry

Retail

Description
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.   Duties & Responsibilities * First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. * Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. * Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. * Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. * Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. * Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. * Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. * In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. * Other duties as assigned.   Knowledge, Skills, and Abilities * High school diploma or equivalent required. * Valid Driver's License. * One year of related experience in the automotive service environment. * One year of sales experience preferred. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Physical Demands * Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Benefits * Medical, dental, and vision benefits * Life insurance * Short Term Disability * Supplemental benefits * 401(k) with company match * PTO and holiday pay * On-demand pay partner (DailyPay) * Reduced benefits available for part-time team members Pay Range * $13.20 to $19.80 per hour based on experience * Sales commission * Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities
The Automotive Customer Service Advisor serves as the first point of contact for customers, engaging them and scheduling appointments while ensuring adherence to customer care standards. They are responsible for the organization and productivity of the service business, including conducting routine automotive services and maintaining a safe work environment.
Automotive Customer Service Advisor at Pep Boys
Orange Beach, Alabama, United States - Full Time
Skills Needed
Customer Engagement, Product Knowledge, Service Knowledge, Communication, Sales, Mathematical Skills, Customer Service, Safety Procedures, Vehicle Inspection, Appointment Scheduling, Trust Building, Team Collaboration, Organizational Skills, Problem Solving, Technical Skills, Time Management
Specialization
A high school diploma or equivalent is required, along with a valid driver's license and at least one year of related experience in the automotive service environment. Strong verbal communication and customer service skills are essential, as well as the ability to work flexible hours including days, nights, weekends, and holidays.
Mitarbeiter Customer Service (m/w/d) at Scan Global Logistics
2NW, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative, PT at Circle K
Maryland Heights, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
601CSS - Customer Service Specialist at Spectra Metals Sales, Inc
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Order Processing, Relationship Building, Sales, Documentation, Empathy, Process Improvement, Product Knowledge
Specialization
The role requires actively listening to customers and understanding their needs. You should also demonstrate a positive attitude and seek opportunities for process improvements.
Customer - Food Service - Overnight at Kwik Trip
Waterloo, Iowa, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Food Service, Cleanliness, Teamwork
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have a desire to help customers.
Customer - Food Service - Overnights at Kwik Trip
Elko New Market, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Problem Solving, Customer Service, Food Service, Fast Paced Environment, Cleanliness, Teamwork
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and be willing to work some weekends and holidays.
Team Lead – Customer Service & Sales at Global Elite Texas
Naperville, Illinois, United States - Full Time
Skills Needed
Customer Service, Sales, Communication Skills, Problem Solving, Customer Centric, Organized
Specialization
Candidates should have 1-2 years of experience in customer service and possess excellent communication skills. A proactive attitude and strong organizational skills are essential for success in this role.
On-Site Customer Service Support Rep at Labcorp
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Flexibility, Microsoft Office, Salesforce.Com, Laboratory Information Systems, Bilingual, Problem Solving, Hipaa Compliance, Administrative Support, Customer Education, Data Maintenance, Call Center Experience, Healthcare Knowledge, Professionalism
Specialization
A high school diploma or GED is required, along with previous customer service experience. Knowledge of Microsoft Office and experience in a healthcare setting are preferred.
Sr. Customer Service Representative at VSE Corporation
Augusta, Kansas, United States - Full Time
Skills Needed
Technical Support, Customer Service, Problem Solving, Analytical Skills, Communication Skills, Aviation Regulations, Documentation, Multitasking, Collaboration, Process Improvement, Troubleshooting, Relationship Building, Erp Systems, Time Management, Customer Inquiries, Technical Specifications
Specialization
An associate degree or equivalent experience is required, along with 3+ years of relevant technical work experience. Strong problem-solving skills and familiarity with aviation regulations are essential.
Experience Required
Minimum 5 year(s)
Chat Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Chat Support, Written Communication, Problem Solving, Compassion, Product Knowledge, Computer Skills
Specialization
A completed senior high school education or equivalent is required along with one to two years of BPO customer service experience. Candidates should have computer experience and the ability to apply product or service knowledge.
RDC Customer Service Representative at ABB
, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Sap, Salesforce, Microsoft Office, Powerbi, Logistics, Supply Chain Management, Order Management, Mentorship, Detail Oriented, Interpersonal Skills, Order Fulfillment, Returns Management, Forecasting
Specialization
A bachelor's degree in Engineering, Business Administration, or a related field is required, along with 6+ years of relevant work experience. Strong communication skills and proficiency in Salesforce, SAP, and Microsoft Office are essential.
Experience Required
Minimum 5 year(s)
Lead Customer Service Representative at Circle K
San Antonio, Texas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Leadership, Employee Supervision
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Motivation to advance in your career and a willingness to learn are essential.
Customer Support Services Specialist at TRINET USA INC
Hyderabad, Telangana, India - Full Time
Skills Needed
Fluency In English, Knowledge Of Us Payroll, Knowledge Of Benefits, Knowledge Of Hr, Ability To Follow Established Procedures, Ability To Maintain Confidentiality, Ability To Communicate, Ability To Adapt, Ability To Manage Multiple Priorities
Specialization
Candidates should have a general education or vocational training, along with 2+ years of HR or related payroll and benefits experience. Proficiency in English and knowledge of US Payroll, Benefits, or HR is required.
Experience Required
Minimum 2 year(s)
Customer Services and Sales Officer at British Council
, , Mauritius - Full Time
Skills Needed
Customer Service, Sales, Marketing, Negotiating Techniques, Crm Software, Data Management, Training, Child Protection, Social Media Management, Customer Feedback, Examination Services, Product Knowledge, Communication, Problem Solving, Team Coordination, Customer Journey
Specialization
Candidates should have a higher diploma or equivalent professional experience, along with proven experience in customer service and sales. A customer service professional qualification and hands-on experience with CRM software are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative III at Pacer Staffing
Tualatin, OR 97062, USA - Full Time
Skills Needed
Ram, Customer Service, Salesforce, Crm Software
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Adv Customer Service Support Manager at Oracle Risk Management Services
, , Australia - Full Time
Skills Needed
Team Leadership, Data Centre Management, Infrastructure Security, Operational Efficiency, Cloud Services, Performance Optimization
Specialization
Experience in managing data centre operations is essential. Strong leadership skills and a focus on operational excellence are required.
Experience Required
Minimum 5 year(s)
Customer Service & Sales Coordinator at Nettoyage Krystal Clean
Laval, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer- Part Time at rhrgroup
RHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Fuel Attendant/Customer Service Rep. at Hassan & Sons Inc
Bend, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Register Operation, Point Of Sale Systems, Visual Merchandising, Food Handling, Maintenance, Communication, Multitasking, Attention To Detail, Adaptability, Decision Making, Basic Computer Proficiency, Teamwork, Safety Compliance, Inventory Management, Professionalism
Specialization
Candidates should have a high school diploma or equivalent, with prior customer service experience preferred. Strong communication skills and the ability to multitask are essential for success in this role.
ORD Shift Manager, Customer Services at Envoy Air Inc
Chicago, IL 60666, USA - Full Time
Skills Needed
Leadership, Writing
Qualification
Diploma
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