32 HOURS PER WEEK

We are an Italian, family run business, which manufactures specialist Italian cheese, meats and fresh pasta. We are leading importers and distributors of Italian foods, wines and provisions. We are a well established business, which delivers our products nationwide who are known throughout the wholesale, catering and restaurateur trade.
We are now looking for a Telephone Customer Service/ Sales Person to join our Office based Team at our Glasgow Depot.

WHO WE ARE LOOKING FOR

· Someone who is confident and has a calm and friendly manner
· If you speak Italian that is a real plus.
· Confident with IT
· You must have good attention to detail
· Effective communicator and enjoy speaking with people
· Have an interest in or willingness to learn about the Italian food
· Must be quick as the office operates at a very fast pace
· Someone who contributes to teamwork

· Take and process customers orders over the telephone
· Be confident to up sell products to customers when taking the orders.
· Calling customers and giving them details of any stock shortages, problems that may arise and also detailing new products that we have available
· Invoicing and processing orders, making adjustments
· Filing and general paperwork
· Inputting orders via our system
· Dealing with others departments in tracking down any delays or out of stock items
· Ad hoc office duties