International. Sport-passionate. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world’s largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation!

ASSIST MY CUSTOMER BY OFFERING THEM AN EXCEPTIONAL PAYMENT EXPERIENCE.

• Sell physically / digitally our available products meeting our customer’s needs with rapid, professional, safe and accurate checkout.
• Offer customers suitable payment options (traditional, QCO, mobile).
• Guarantee customer delight and loyalty by taking an active role; being attentive and available at the checkout, organising the flow of customers and encouraging feedback (customer reviews).
• Welcome and interact with each customer by adopting the best posture (smile, hello).
• Be fully competent in all checkout procedures, from opening to closing my checkout.
  Guarantee your customers’ and teammates safety (in your store, your products, and their data).

GUARANTEE THE BEST OMNICHANNEL USER EXPERIENCE TO FIT CUSTOMERS NEEDS.

• Encourage my customer to join the membership program and accept personalised commercial communication, ensuring identified transactions.
• Sell all solutions that fulfil the experience expected by the customer: Product (new, marketplace, second-life, Buyback, rental, subscription, gift cards …) and Services (repair, personalisation, decathlon coach…)
• Acting through actions that preserve our resources and our societal impact (customer hanger retention, waste management through customer returns etc.)
• Guarantee our products’ physical and digital availability by efficiently returning them to shelves/pegs.

MANAGE DIGITAL ORDERS TO GUARANTEE A UNIQUE AND SEAMLESS EXPERIENCE BETWEEN ONLINE AND IN-STORE.

• Manage orders autonomously: receiving orders, storage, managing incidents.
• Ensure C&C orders are efficiently prepared within 1 hour : preparation delay, traceability, and handing over in person.

If you’re someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity—and brought together by a shared passion for sports—offers a truly enriching experience for everyone.

Get to enjoy the following benefits and perks:

• Get to enjoy the following benefits and perks:
• Healthy discounts on all Decathlon goodies
• Fun weekly Staff Sports/Activities
• Pedal your way to work with the Cycle-to-Work Scheme
• Dive into top-notch training at Decathlon Academy
• Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!

… and many mor

Please refer the Job description for details