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Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Financial Education, Insurance Verification, Customer Service, Medical Terminology, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma is required, with an associate degree preferred. Two years of experience in a medical or customer service role is preferred, along with familiarity with health records systems.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Intermountain Health
Gdynia, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Customer Service, Communication, Collaboration, Confidentiality, Time Management, Critical Thinking, Cash Management, Computer Literacy
Specialization
Candidates should have at least six months of customer service experience and demonstrate basic computer skills. A professional manner and strong interpersonal skills are essential, along with the ability to protect patient confidentiality.
Patient Service Representative at Thedacare
City of Green Lake, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Scheduling, Problem Solving, Data Entry, Communication, Confidentiality, Administrative Duties, Team Collaboration
Specialization
A high school diploma or GED is preferred, and candidates must be at least 18 years of age. The role requires physical ability to move freely and lift up to 25 pounds, along with adherence to legal and ethical guidelines.
Patient Service Representative at Medical Health Associates of Western New York PLLC
Town of Orchard Park, New York, United States - Full Time
Skills Needed
Customer Service Skills, Interpersonal Skills, Team Player Mentality, Empathy, Compassion, Patience, Communication Skills, Organizational Skills, Time Management Skills, Attention To Detail, Flexibility, Adaptability, Critical Thinking, Problem Solving Skills, Good Judgment, Decision Making Skills
Specialization
Candidates must have a high school diploma or equivalent and preferably one year of experience in customer service or clerical roles. Basic computer literacy and proficiency with medical record technology are also required.
Patient Services Representative at Eye Health America LLC
Easley, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Data Entry, Insurance Verification, Payment Collection, Appointment Scheduling, Cash Drawer Balancing, Chart Evaluation, Professional Communication
Specialization
Candidates must have a high school diploma or equivalent and must be available to work Monday through Friday, with rotating opening and closing shifts, and potential overtime. Preference is given to applicants with at least one year of experience in eye care or a medical environment.
Patient Services Representative at Teksystems Global Services LLC
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Windows Based Computer Skills, Microsoft Office, Organization, Professionalism, Judgment, Empathy, Patience, Time Management, Email Etiquette, Data Entry, Multitasking, Attention To Detail, Interpersonal Skills, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent and customer service experience. Good written and verbal communication skills, along with knowledge of Windows-based computer skills, are preferred.
Patient Services Representative at UPMC
Seven Fields, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Self Arrival Technology, Administrative Duties, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication Skills, Problem Solving, Technology Promotion, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Financial Advocacy, Insurance Verification, Medical Terminology, Office Equipment, Typing Skills, Service Recovery, Healthcare Navigation, Biometrics, Patient Portal, Administrative Duties, Communication Skills, Problem Solving, Technology Usage
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Starmark Local LLC
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Time Management, Electronic Medical Records, Medical Terminology, Healthcare Procedures, Phone Handling, Patient Scheduling
Specialization
A high school diploma is required, along with 1-2 years of experience in front desk operations and customer service. Strong organizational skills and knowledge of medical terminology are preferred.
GUEST SERVICE REPRESENTATIVE II at NEXCOM
Key West, Florida, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Clerical Duties, Front Desk Operations, Customer Relations, Reservation Management, Payment Processing, Safety And Security, Multi Line Telephone Operation, Inventory Management, Property Management System, Complaint Resolution, Food Handling Certification, Team Collaboration, Time Management
Specialization
Candidates must have at least one year of general office clerical experience and one year of progressively responsible experience related to the position. Education beyond high school may substitute for experience on a limited basis.
Member Services Representative at Planet Fitness
North Huntingdon Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED is required, along with the ability to perform physical tasks such as lifting and standing.
Member Services Representative at Planet Fitness
Marshall, Texas, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Travel Services Representative at Thaïs
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organization, Dependability, Online Work, Interest In Travel
Specialization
Candidates should have customer service or administrative experience, clear communication skills, and be organized and dependable. An interest in travel and helping others is also important for this role.
Patient Service Representative at Radnet Radiology
Village of Monroe, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork, Problem Solving, Time Management, Cultural Sensitivity, Patient Interaction, Documentation, Scheduling, Insurance Verification, Safety Protocols
Specialization
Candidates must have a High School Diploma or GED and possess strong communication and multitasking skills. Experience in a medical or radiology office is preferred, along with knowledge of medical terminology.
Member Services Representative at Teksystems Global Services LLC
Lathrup Village, Michigan, United States - Full Time
Skills Needed
Data Entry, Customer Service, Member Service, Call Center
Specialization
Candidates should be outgoing and personable, with a love for helping people. Previous retail or customer service experience is preferred, along with strong computer skills.
Service Support Representative at Moxxie
Murray, Utah, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Organizational Skills, Time Management, Crm Software, Microsoft Office Suite, Customer Service, Sales Support
Specialization
Candidates should possess excellent communication and interpersonal skills, along with strong organizational and time management abilities. Previous experience in customer service or sales is preferred, and knowledge of the automotive industry is a plus.
Member Services Representative at Capital Blue Cross
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Critical Thinking, Empathy, Time Management, Team Collaboration, Adaptability, Technical Proficiency, Relationship Building, Stress Tolerance, Initiative, Listening Skills, Sales Skills, Diversity Awareness
Specialization
Candidates must have at least one year of customer service experience and a high school diploma or GED. Strong communication skills and the ability to build customer relationships are essential.
Patient Service Representative at Surface Prep Supply Inc
Mebane, North Carolina, United States - Full Time
Skills Needed
Customer Service, Dental Front Desk Operations, Pediatric Dental Experience, Osha Certification, Hipaa Certification, Cpr Certification, Analytical Skills, Critical Thinking, Problem Solving Skills, Interpersonal Skills, Organizational Skills, Verbal Communication, Written Communication, Team Collaboration, Training Skills, Adaptability
Specialization
Candidates must have at least 3 years of experience in dental front desk operations, with pediatric dental experience preferred. Certification in OSHA, HIPAA, and CPR is also required.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Proliance Surgeons
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Medical Terminology, Attention To Detail, Time Management, Communication, Flexibility, Self Motivation, Practice Management, Confidentiality, Problem Solving, Team Coordination, Record Keeping, Appointment Scheduling, Insurance Verification, Data Entry
Specialization
Candidates should have a high school diploma or equivalent and 1-2 years of relevant experience, preferably in a medical office environment. Strong customer service skills and the ability to handle sensitive information with confidentiality are essential.
Client Services Representative at CMC Markets
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Bilingual Communication, Financial Services, Resilience, Adaptability, Client Centric Orientation
Specialization
You should possess a strong customer service orientation and thrive in a client-centric environment. Effective communication in English and Mandarin is essential, along with resilience in a high-volume call center setting.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Interaction, Payment Collection, Appointment Scheduling, Financial Education, Insurance Verification, Customer Service, Medical Terminology, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow-Up

Industry

Hospitals and Health Care

Description
A Patient Services Representative welcomes patients, educates them on copayments and financial obligations, collects payments, schedules appointments, and updates patient information. They promote new technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive UPMC experience for patients and families. This position will primarily work Monday through Friday daylight shifts. Occasional Evening & Saturdays may be needed Responsibilities: Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service. Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services. Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery. Register patients for Biometrics, promote MyUPMC, assist with financial education, verify insurance, and obtain consent forms. Handle phone calls, assist with administrative tasks, and other duties as needed. High school graduate or equivalent is required. Associates Degree preferred Two years of experience in a high volume medical / billing / fiscal or customer service function is preferred. Previous Outpatient office experience is preferred Prior experience with Medipac, Epic, or other health records systems is preferred. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Knowledge of medical terminology is preferred. Licensure, Certifications, and Clearances: Act 31 / Act 33 / Act 34 / Act 73 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative greets patients, educates them on financial obligations, collects payments, and schedules appointments. They also connect patients to resources and ensure a positive experience.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Financial Education, Insurance Verification, Customer Service, Medical Terminology, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma is required, with an associate degree preferred. Two years of experience in a medical or customer service role is preferred, along with familiarity with health records systems.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Intermountain Health
Gdynia, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Customer Service, Communication, Collaboration, Confidentiality, Time Management, Critical Thinking, Cash Management, Computer Literacy
Specialization
Candidates should have at least six months of customer service experience and demonstrate basic computer skills. A professional manner and strong interpersonal skills are essential, along with the ability to protect patient confidentiality.
Patient Service Representative at Thedacare
City of Green Lake, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Scheduling, Problem Solving, Data Entry, Communication, Confidentiality, Administrative Duties, Team Collaboration
Specialization
A high school diploma or GED is preferred, and candidates must be at least 18 years of age. The role requires physical ability to move freely and lift up to 25 pounds, along with adherence to legal and ethical guidelines.
Patient Service Representative at Medical Health Associates of Western New York PLLC
Town of Orchard Park, New York, United States - Full Time
Skills Needed
Customer Service Skills, Interpersonal Skills, Team Player Mentality, Empathy, Compassion, Patience, Communication Skills, Organizational Skills, Time Management Skills, Attention To Detail, Flexibility, Adaptability, Critical Thinking, Problem Solving Skills, Good Judgment, Decision Making Skills
Specialization
Candidates must have a high school diploma or equivalent and preferably one year of experience in customer service or clerical roles. Basic computer literacy and proficiency with medical record technology are also required.
Patient Services Representative at Eye Health America LLC
Easley, South Carolina, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Data Entry, Insurance Verification, Payment Collection, Appointment Scheduling, Cash Drawer Balancing, Chart Evaluation, Professional Communication
Specialization
Candidates must have a high school diploma or equivalent and must be available to work Monday through Friday, with rotating opening and closing shifts, and potential overtime. Preference is given to applicants with at least one year of experience in eye care or a medical environment.
Patient Services Representative at Teksystems Global Services LLC
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Windows Based Computer Skills, Microsoft Office, Organization, Professionalism, Judgment, Empathy, Patience, Time Management, Email Etiquette, Data Entry, Multitasking, Attention To Detail, Interpersonal Skills, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent and customer service experience. Good written and verbal communication skills, along with knowledge of Windows-based computer skills, are preferred.
Patient Services Representative at UPMC
Seven Fields, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Hipaa Compliance, Self Arrival Technology, Administrative Duties, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication Skills, Problem Solving, Technology Promotion, Follow Up
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Appointment Scheduling, Financial Advocacy, Insurance Verification, Medical Terminology, Office Equipment, Typing Skills, Service Recovery, Healthcare Navigation, Biometrics, Patient Portal, Administrative Duties, Communication Skills, Problem Solving, Technology Usage
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Starmark Local LLC
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Time Management, Electronic Medical Records, Medical Terminology, Healthcare Procedures, Phone Handling, Patient Scheduling
Specialization
A high school diploma is required, along with 1-2 years of experience in front desk operations and customer service. Strong organizational skills and knowledge of medical terminology are preferred.
GUEST SERVICE REPRESENTATIVE II at NEXCOM
Key West, Florida, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Clerical Duties, Front Desk Operations, Customer Relations, Reservation Management, Payment Processing, Safety And Security, Multi Line Telephone Operation, Inventory Management, Property Management System, Complaint Resolution, Food Handling Certification, Team Collaboration, Time Management
Specialization
Candidates must have at least one year of general office clerical experience and one year of progressively responsible experience related to the position. Education beyond high school may substitute for experience on a limited basis.
Member Services Representative at Planet Fitness
North Huntingdon Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED is required, along with the ability to perform physical tasks such as lifting and standing.
Member Services Representative at Planet Fitness
Marshall, Texas, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Travel Services Representative at Thaïs
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organization, Dependability, Online Work, Interest In Travel
Specialization
Candidates should have customer service or administrative experience, clear communication skills, and be organized and dependable. An interest in travel and helping others is also important for this role.
Patient Service Representative at Radnet Radiology
Village of Monroe, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork, Problem Solving, Time Management, Cultural Sensitivity, Patient Interaction, Documentation, Scheduling, Insurance Verification, Safety Protocols
Specialization
Candidates must have a High School Diploma or GED and possess strong communication and multitasking skills. Experience in a medical or radiology office is preferred, along with knowledge of medical terminology.
Member Services Representative at Teksystems Global Services LLC
Lathrup Village, Michigan, United States - Full Time
Skills Needed
Data Entry, Customer Service, Member Service, Call Center
Specialization
Candidates should be outgoing and personable, with a love for helping people. Previous retail or customer service experience is preferred, along with strong computer skills.
Service Support Representative at Moxxie
Murray, Utah, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Organizational Skills, Time Management, Crm Software, Microsoft Office Suite, Customer Service, Sales Support
Specialization
Candidates should possess excellent communication and interpersonal skills, along with strong organizational and time management abilities. Previous experience in customer service or sales is preferred, and knowledge of the automotive industry is a plus.
Member Services Representative at Capital Blue Cross
Harrisburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Critical Thinking, Empathy, Time Management, Team Collaboration, Adaptability, Technical Proficiency, Relationship Building, Stress Tolerance, Initiative, Listening Skills, Sales Skills, Diversity Awareness
Specialization
Candidates must have at least one year of customer service experience and a high school diploma or GED. Strong communication skills and the ability to build customer relationships are essential.
Patient Service Representative at Surface Prep Supply Inc
Mebane, North Carolina, United States - Full Time
Skills Needed
Customer Service, Dental Front Desk Operations, Pediatric Dental Experience, Osha Certification, Hipaa Certification, Cpr Certification, Analytical Skills, Critical Thinking, Problem Solving Skills, Interpersonal Skills, Organizational Skills, Verbal Communication, Written Communication, Team Collaboration, Training Skills, Adaptability
Specialization
Candidates must have at least 3 years of experience in dental front desk operations, with pediatric dental experience preferred. Certification in OSHA, HIPAA, and CPR is also required.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Proliance Surgeons
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Medical Terminology, Attention To Detail, Time Management, Communication, Flexibility, Self Motivation, Practice Management, Confidentiality, Problem Solving, Team Coordination, Record Keeping, Appointment Scheduling, Insurance Verification, Data Entry
Specialization
Candidates should have a high school diploma or equivalent and 1-2 years of relevant experience, preferably in a medical office environment. Strong customer service skills and the ability to handle sensitive information with confidentiality are essential.
Client Services Representative at CMC Markets
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Bilingual Communication, Financial Services, Resilience, Adaptability, Client Centric Orientation
Specialization
You should possess a strong customer service orientation and thrive in a client-centric environment. Effective communication in English and Mandarin is essential, along with resilience in a high-volume call center setting.
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