JOB OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers in selecting eyewear for their specific needs. Also, you will help with inquiries, resolve issues, and promote our products and services through effective communication. The ideal candidate will possess strong people skills, phone etiquette and the ability to analyze customer needs while providing solutions.

REQUIREMENTS

• Experience in a customer service role is preferred but not necessary.
• Strong communication skills in English.
• Proficient in data entry with attention to detail.
• Ability to analyze customer needs and provide tailored solutions.
• Excellent interpersonal skills with the ability to build rapport with customers.
• A positive attitude and willingness to learn new things
• Flexibility to work various shifts
  If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!
  Job Type: Part-time
  Pay: From $17.20 per hour
  Expected hours: 30 per week

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In perso

• Respond promptly to customer inquiries via phone, email & social media.
• Utilize excellent phone etiquette to ensure a positive customer experience.
• Assist customers in navigating our products and services, addressing their individual needs.
• Perform data entry tasks accurately to maintain up-to-date customer records
• Work with team members to enhance overall customer satisfaction.
• Assisting with our social media platform