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Customer Service Representative at REXEL
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication, Microsoft Office, Time Management, Planning, Organizational Skills, Execution Skills, Electrical Products Knowledge, Problem Solving, Order Processing, Sales Support, Relationship Management, Negotiation Skills, Attention To Detail, Self Starter
Specialization
Candidates should have at least 2 years of relevant experience and a high school diploma or GED. Strong customer service skills and the ability to communicate effectively are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Circle K
, Alabama, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Business Development, Negotiation, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Customer Service Representative at U-Haul
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Technology Use, Communication, Problem Solving, Safety Precautions, Physical Exertion, Education, Customer Assistance, Time Management
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and working in a moderately risky environment.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Duluth, Minnesota, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Outgoing And Friendly Personality, Detail Oriented, Eager And Willing To Learn
Specialization
The ideal candidate should possess strong communication skills and be willing to engage with new people. They should be adaptable, detail-oriented, and eager to learn.
Customer Service Representative at Nassco, Inc.
Mason City, Iowa, United States - Full Time
Skills Needed
Customer Support, Order Management, Communication Skills, Detail Oriented, Organized, Microsoft Office, Problem Solving, Bilingual Skills
Specialization
A high school diploma or equivalent is required, along with a minimum of 1 year of customer service experience. Strong communication skills, attention to detail, and proficiency in Microsoft Office are also necessary.
Customer Service Representative at Fastpost LLC
Livermore, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Active Listening, Problem Solving, Computer Savvy, Organization, Time Management, Relationship Building
Specialization
Candidates should have a high school diploma or GED and preferably previous experience in a customer service role. Strong communication skills and the ability to work under pressure are essential.
Customer Service Representative at U-Haul
Nampa, Idaho, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Communication, Problem Solving, Technology Use, Safety Precautions, Physical Exertion, Education, Continuous Learning, Time Management
Specialization
A valid driver’s license and a high school diploma or equivalent are required. The role involves physical exertion and working in a moderately risky environment.
Customer Service Representative at Lytegen
Sonora, California, United States - Full Time
Skills Needed
Communication Skills, Sales Experience, Consulting, Customer Facing Roles, Objection Handling, Self Accountability, Follow Through, Performance Driven Environment, Technical Concepts, Closing Deals, Presentation Skills, Financing Options, Energy Solutions, Solar Experience, Customer Education, Trust Building
Specialization
Candidates should possess strong communication skills and experience in sales or customer-facing roles. The ability to handle objections and learn technical concepts is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Chesapeake, Virginia, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Willing To Talk To New People, Outgoing Personality, Friendly Personality, Detail Oriented, Eager To Learn
Specialization
Candidates should possess strong communication skills and basic computer skills. An outgoing and friendly personality, along with a willingness to learn, is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Baltimore, Maryland, United States - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have a background in sales or a related field with strong communication skills. Experience in managing multiple accounts and influencing stakeholders at various levels is essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Phoenix, Arizona, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Willing To Talk To New People, Outgoing Personality, Friendly Personality, Detail Oriented, Eager To Learn
Specialization
Candidates should possess strong communication skills and basic computer skills. An outgoing and friendly personality, along with a willingness to learn, is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and multitasking skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Product Knowledge, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. They must also possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at Circle K
Youngsville, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their careers and willing to learn.
Customer Service Representative at Planet Fitness
Centennial, Colorado, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills, honesty, and a good work ethic. Basic computer proficiency is also required.
Customer Service Representative at Circle K
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Slidell, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience, Motivation, Willingness To Learn
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Harrington, Maine, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their career and willing to learn.
Customer Service Representative at Circle K
Umatilla, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Inventory Management, Communication, Problem Solving, Time Management, Teamwork, Attention To Detail, Housekeeping, Merchandising, Safety Awareness, Basic Arithmetic, Equipment Operation, Record Keeping, Flexibility
Specialization
A high school diploma or GED is preferred, along with experience in retail sales. Candidates should be able to operate cash registers and communicate effectively.
Customer Service Representative at REXEL
Fresno, California, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

26.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Interpersonal Skills, Communication, Microsoft Office, Time Management, Planning, Organizational Skills, Execution Skills, Electrical Products Knowledge, Problem Solving, Order Processing, Sales Support, Relationship Management, Negotiation Skills, Attention to Detail, Self-Starter

Industry

Wholesale

Description
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for a Customer Service Representative to join our Rexel USA team in Fresno, CA! Summary: The Customer Service Representative I is responsible for providing exceptional service for customers through facilitating orders and resolving issues, in a manner that continues the strong customer experience focus. The Customer Service Representative I will add value, remove complexity in the process and ultimately free up time, enabling our sales team to develop and grow accounts. Will also have responsibility for jointly managing our most critical key customers. What You'll Do: Assigned a specific group of accounts that have sales targets and responsibilities Establish, develop, and maintain excellent working relationships with customers, suppliers, and co-workers Project a positive, professional image of the company in all communications with customers, vendors, co-workers, and suppliers Perform duties in a professional manner by promptly providing accurate and thorough pricing quotations, product information, and order information Take ownership of customer’s requests, inquiries, and concerns promptly; follow through to customer’s satisfaction Act as main point of contact between customer and internal departments to ensure customer satisfaction Respond to all customer requests within same business day Process order entry information within same business day Ask customers pertinent questions to define expectations regarding delivery dates and price Suggest alternative products when a customer requested product is not available Take an active role in selecting, sourcing products, and providing solutions to assigned customers Report lost sales Write credits in a timely manner Analyze system generated reports to proactively track, expedite, and communicate to customers any changes in order promise dates Stay current with industry trends, products, and services; actively participate in vendor programs and courses Inform customers of industry events, product updates, and promotions Achieve overall gross margin levels established by management; profitably grow market share Establish proficiency in current business system and related applications Take lead role in vendor pricing negotiation and special pricing agreement management for assigned accounts Provide collection assistance for assigned accounts as required to support credit department Coordinate with Account Manager on strategy and relationship building for assigned accounts Acquire knowledge of the company’s organization, structure, product lines, and policies and procedures Assist counter sales, as needed Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 2+ years of relevant experience High School or GED - Required Knowledge, Skills and Abilities Excellent customer service and interpersonal skills Ability to effectively communicate orally and in writing with customers, suppliers, and employees Working knowledge of Microsoft Office Ability to navigate and utilize online resources related to essential job duties and responsibilities Knowledge of basic algebra, percentages, addition, subtraction, multiplication Must be a self-starter with the ability to work independently and with little supervision Must demonstrate good time management skills Must possess strong planning, organizational and execution skills Must have the ability to set goals and meet deadlines Must possess excellent customer service skills Must demonstrate ownership of assigned responsibilities and ability to get the job done in a timely manner Must possess knowledge of electrical products Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: Up to 10 pounds - Frequently – 21% to 50% Up to 25 pounds - Frequently – 21% to 50% Up to 50 pounds - Occasionally – up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20% Handles or works with potentially dangerous equipment - Occasionally – up to 20% Travels to offsite locations - Occasionally – up to 20% Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” For the state of California only, the pay is $20.00 to $26.00, depending upon qualifications, experience, and other considerations permitted by law. Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Responsibilities
The Customer Service Representative I is responsible for providing exceptional service for customers by facilitating orders and resolving issues. This role involves managing key customer accounts and ensuring a strong customer experience focus.
Customer Service Representative at REXEL
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication, Microsoft Office, Time Management, Planning, Organizational Skills, Execution Skills, Electrical Products Knowledge, Problem Solving, Order Processing, Sales Support, Relationship Management, Negotiation Skills, Attention To Detail, Self Starter
Specialization
Candidates should have at least 2 years of relevant experience and a high school diploma or GED. Strong customer service skills and the ability to communicate effectively are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Circle K
, Alabama, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Account Management, Business Development, Negotiation, Communication, Listening, Presentation, Attention To Detail, Stakeholder Management, Cross Functional Collaboration
Specialization
Candidates should have experience in sales or a related field with strong communication skills. The role requires the ability to manage multiple projects while maintaining attention to detail.
Experience Required
Minimum 2 year(s)
Customer Service Representative at U-Haul
Tucson, Arizona, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Technology Use, Communication, Problem Solving, Safety Precautions, Physical Exertion, Education, Customer Assistance, Time Management
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and working in a moderately risky environment.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Duluth, Minnesota, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Outgoing And Friendly Personality, Detail Oriented, Eager And Willing To Learn
Specialization
The ideal candidate should possess strong communication skills and be willing to engage with new people. They should be adaptable, detail-oriented, and eager to learn.
Customer Service Representative at Nassco, Inc.
Mason City, Iowa, United States - Full Time
Skills Needed
Customer Support, Order Management, Communication Skills, Detail Oriented, Organized, Microsoft Office, Problem Solving, Bilingual Skills
Specialization
A high school diploma or equivalent is required, along with a minimum of 1 year of customer service experience. Strong communication skills, attention to detail, and proficiency in Microsoft Office are also necessary.
Customer Service Representative at Fastpost LLC
Livermore, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Active Listening, Problem Solving, Computer Savvy, Organization, Time Management, Relationship Building
Specialization
Candidates should have a high school diploma or GED and preferably previous experience in a customer service role. Strong communication skills and the ability to work under pressure are essential.
Customer Service Representative at U-Haul
Nampa, Idaho, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Communication, Problem Solving, Technology Use, Safety Precautions, Physical Exertion, Education, Continuous Learning, Time Management
Specialization
A valid driver’s license and a high school diploma or equivalent are required. The role involves physical exertion and working in a moderately risky environment.
Customer Service Representative at Lytegen
Sonora, California, United States - Full Time
Skills Needed
Communication Skills, Sales Experience, Consulting, Customer Facing Roles, Objection Handling, Self Accountability, Follow Through, Performance Driven Environment, Technical Concepts, Closing Deals, Presentation Skills, Financing Options, Energy Solutions, Solar Experience, Customer Education, Trust Building
Specialization
Candidates should possess strong communication skills and experience in sales or customer-facing roles. The ability to handle objections and learn technical concepts is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Chesapeake, Virginia, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Willing To Talk To New People, Outgoing Personality, Friendly Personality, Detail Oriented, Eager To Learn
Specialization
Candidates should possess strong communication skills and basic computer skills. An outgoing and friendly personality, along with a willingness to learn, is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Baltimore, Maryland, United States - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have a background in sales or a related field with strong communication skills. Experience in managing multiple accounts and influencing stakeholders at various levels is essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Phoenix, Arizona, United States - Full Time
Skills Needed
Communication Skills, Basic Computer Skills, Willing To Talk To New People, Outgoing Personality, Friendly Personality, Detail Oriented, Eager To Learn
Specialization
Candidates should possess strong communication skills and basic computer skills. An outgoing and friendly personality, along with a willingness to learn, is essential.
Customer Service Representative at Global Financial Impact - Edwin Alvarado
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Account Management, Negotiation, Communication, Listening, Presentation, Cross Functional Collaboration, Problem Solving, Sales, Business Development, Attention To Detail, Stakeholder Management
Specialization
Candidates should have experience in sales or a related field. Strong communication, negotiation, and multitasking skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Product Knowledge, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. They must also possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at Circle K
Youngsville, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their careers and willing to learn.
Customer Service Representative at Planet Fitness
Centennial, Colorado, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills, honesty, and a good work ethic. Basic computer proficiency is also required.
Customer Service Representative at Circle K
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Slidell, Louisiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience, Motivation, Willingness To Learn
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Harrington, Maine, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their career and willing to learn.
Customer Service Representative at Circle K
Umatilla, Oregon, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Inventory Management, Communication, Problem Solving, Time Management, Teamwork, Attention To Detail, Housekeeping, Merchandising, Safety Awareness, Basic Arithmetic, Equipment Operation, Record Keeping, Flexibility
Specialization
A high school diploma or GED is preferred, along with experience in retail sales. Candidates should be able to operate cash registers and communicate effectively.
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