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Customer Service Representative at Rockford Ball Screw
Rockford, Illinois, United States - Full Time
Skills Needed
Customer Service, Crm Software, Excel, Spreadsheet Manipulation, Documentation, Communication, Training, Order Management, Problem Solving, Scheduling, Sales Support, Government Database Review, Internal Support, Mentoring, Filing Systems, Product Knowledge
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and have 2+ years of customer service experience. Proficiency in Excel and familiarity with CRM and ERP software are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Parallelle
New York, New York, United States - Full Time
Skills Needed
Customer Service, Email Communication, Problem Solving, Ticketing Systems, Returns Management, E Commerce Support, Judgment, Independence
Specialization
Candidates should have experience in customer service or a similar support role and must communicate clearly and professionally in writing. They should be comfortable managing multiple tickets and demonstrate good judgment in resolving customer issues.
Customer Service Representative at Hassan & Sons Inc
Anderson, California, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Handling, Multi Tasking, Decision Making, Visual Merchandising, Cleaning, Adaptability, Teamwork, Pos Systems, Problem Solving, Attention To Detail, Time Management, Interpersonal Skills, Basic Math
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills, adaptability, and computer proficiency are essential for success in this role.
customer service representative at Circle K
Twentynine Palms, California, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their careers and willing to learn.
Customer Service Representative at Circle K
Lexington, Kentucky, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at QUIPT HOME MEDICAL INC
Metairie, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training Programs, Financial Responsibility, Prior Authorization, Intake Procedures, Quality Assurance
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Knowledge of Microsoft Office and general office skills are required, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Million Air
Saint George, Utah, United States - Full Time
Skills Needed
Customer Focus, Communication, Computer Skills, Microsoft Office, Point Of Sale Programs, Basic Mathematics, Concierge Services, Invoicing, Proactive Preparation, Feedback Provision, Teamwork, Hospitality, Driving
Specialization
Candidates must possess customer service experience, preferably in the service industry, and hold a High School Diploma or equivalent. Essential requirements include the ability to work evenings, weekends, and holidays, maintaining an acceptable driving record, and passing a background check in a zero-tolerance drug-free environment.
Customer Service Representative at QUIPT HOME MEDICAL INC
Bangor, Maine, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Data Entry, Insurance Verification, Prior Authorization, Documentation, Order Processing, Complaint Resolution, Telephone Etiquette, Computer Skills, Filing, Time Management, Customer Interaction, Equipment Instruction, Policy Adherence
Specialization
Candidates must possess a High School Diploma or equivalent and have previous experience in a clerical or customer service setting, along with proficiency in Microsoft Office. Strong communication skills and the ability to make independent decisions are essential, while experience with Medicare/Medicaid or medical office billing is preferred.
Customer Service Representative at Xtend, Inc
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Identity Verification, Call Handling, Web Chat Support, Email Correspondence, Documentation, Account Education, Follow Up, Microsoft Office Proficiency, Decision Making, Judgment, Confidentiality, Relationship Building, Organization, Detail Orientation
Specialization
Candidates must have a high school diploma or equivalent and preferably 1–2 years of office or call center experience. Essential qualities include being professional, confident on the phone, self-motivated, organized, capable of multitasking, and able to handle confidential information discreetly.
Customer Service Representative at VORTEX INDUSTRIES, LLC
Commerce, California, United States - Full Time
Skills Needed
Customer Interaction, Problem Solving, Documentation, Dispatching, Product Knowledge, Communication, Interpersonal Skills, Decision Making, Data Entry, Prioritization, Empathy, Teamwork, Crm Systems, Microsoft Office Suite
Specialization
Candidates must possess one to three years of customer service or administrative experience, along with excellent communication and problem-solving abilities. A high school diploma is required, though an Associate's or Bachelor's degree is preferred, alongside proficiency in CRM software and Microsoft Office.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Blackburn Medical
Tarentum, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving Skills, Ms Office Suite, Medical Terminology
Specialization
Candidates should have a high school diploma or equivalent, with strong organizational and communication skills. Familiarity with medical terminology and proficiency in MS Office Suite are preferred.
Customer Service Representative at CATALIS HOLDCO INC
Jacksonville, Florida, United States - Full Time
Skills Needed
Call Center Experience, Attention To Detail, Problem Solving, Oral Communication, Judgment, Customer Service Orientation, Listening, Comprehension, Multi Tasking, Keyboard Dexterity
Specialization
A high school diploma or equivalent is required along with one year of call center experience. Key skills include attention to detail, problem-solving, and strong communication abilities.
Customer Service Representative at Qualfon Philippines Incorporated
Dumaguete, Negros Oriental, Philippines - Full Time
Skills Needed
Effective Communication Skills, Computer Navigation Skills, Customer Service Orientation, Active Listening Skills, Problem Solving Skills, Technology Skills
Specialization
Candidates must be at least high school graduates and possess good English communication skills. Basic computer navigation skills and strong interpersonal skills are also required.
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance, Organizational Skills, Housekeeping, Retail Experience, Flexibility, Problem Solving, Packaging, Stocking, Display Management, Safety Procedures, Bilingual
Specialization
Candidates should possess superior customer service and interpersonal skills, with experience in a retail environment being an asset. A flexible schedule and the ability to work with minimal supervision are also important.
Customer Service Representative at Renovation Brands
, , United States - Full Time
Skills Needed
Customer Service, Organization, Communication, Follow Through, Product Knowledge, Issue Resolution, Attention To Detail, Adaptability, Time Management, Case Ownership, Teamwork, Process Adherence, Performance Metrics Achievement
Specialization
Candidates must possess excellent written and verbal communication skills, comfort in a performance-driven environment, and strong attention to detail with a focus on follow-through to resolution. Required flexibility includes supporting a rotating schedule with late weekday shifts and required Saturdays, alongside the ability to quickly learn product and process information.
Customer Service Representative at WaFd Bank
Espanola, New Mexico, United States - Full Time
Skills Needed
Customer Service, Integrity, Work Ethic, Communication Skills, Attention To Detail, Technical Savvy, Microsoft Office, Organizational Skills, Personable Attitude, Client Relations
Specialization
Candidates must have a high school diploma or equivalent and possess basic math and computer skills. Previous experience in retail or customer service is preferred.
Customer Service Representative at ARROW MIRROR & GLASS INC
Irving, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Multi Tasking, Excel, Scheduling, Invoicing, Collections
Specialization
Candidates should have excellent verbal and written communication skills, with experience in the glass, construction, or service/trade industries preferred. A background check and drug test are required, and customer service experience is a plus.
Customer Service Representative at WaFd Bank
Elko, Nevada, United States - Full Time
Skills Needed
Customer Service, Integrity, Work Ethic, Communication Skills, Attention To Detail, Technical Savvy, Microsoft Office, Retail Experience, Client Relations
Specialization
A high school diploma or equivalent is required, along with basic math skills and proficiency in Microsoft Office tools. Previous experience in retail or customer service is preferred.
Customer Service Representative at Lactalis American Group Inc
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Order Processing, Order Management, Communication Skills, Problem Solving, Microsoft Suite, Organizational Skills, Team Collaboration
Specialization
Qualified applicants should have a bachelor's degree preferred and 1-2 years of related experience. Strong communication, organizational, and problem-solving skills are essential, along with proficiency in Microsoft Suite.
Customer Service Representative at U-Haul
Southaven, Mississippi, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Technology Use, Team Collaboration, Problem Solving, Communication, Physical Fitness, Safety Awareness, Time Management, Education, Continuous Learning
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and safety precautions due to working around equipment and chemicals.
Customer Service Representative at Rockford Ball Screw
Rockford, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

75000.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, CRM Software, Excel, Spreadsheet Manipulation, Documentation, Communication, Training, Order Management, Problem Solving, Scheduling, Sales Support, Government Database Review, Internal Support, Mentoring, Filing Systems, Product Knowledge

Industry

Machinery Manufacturing

Description
Description Summary/Objective The Customer Service Representative will respond to customer inquiries and resolve issues or complaints. This includes supporting RBS and RLM customers through understanding and interpreting product applications, generating quote information, product solutions and managing internal scheduling conflicts. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prepare external communications such as memos, emails, email blasts, invoices, reports, and other internal correspondences. Daily update and maintain CRM data. Provide general documentation to customers such as invoices, credit memos, order acknowledgements, and quotes. Execute and manage RGA’s (return goods authorization). Create and distribute bills of lading documents, provide tracking and shipping information, pack lists and other requests from customers. Maintaining and updating documentation for both customer service and sales department, while creating and maintaining filing systems, both electronic and physical. Support customers by quoting and acknowledging orders for both standard product lines. Manage and provide customer updates and quotes in service and repair. Review government database for contract opportunities. Answer telephones to direct calls or provide information. Provide support to internal departments as needed. Train new employees in areas of customer service, sales department processes and policies. Any/all other duties as assigned. Work Environment and Physical Demands Working conditions are normal for a manufacturing/office environment. Must be able to operate a computer/keyboard, ability to use phone, and sit for extended periods of time. Communicate using speech, hearing, written, and vision skills. May also work occasionally on the production floor requiring the use of safety equipment to include, but not limited to- safety glasses, hearing protection, and steel toed work boots or shoes. Position Type and Expected Hours of Work This is a full-time position. The standard working hours for exempt employees are set at 45 hours per week with an additional 30-minute lunch break each day. General business hours are 6:30 am- 5:00 pm. this position follows a specific work schedule of Monday through Friday, 6:30 am- 4:00 pm. Occasional evening and weekend work may be required to meet business demands. Compensation Our current hiring pay range for this position is $60,000- $75,000. This hiring pay range is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, work experience, knowledge, skills and certifications. In addition to this base pay, Rockford Ball Screw employees are eligible for a bonus. Depending on your position you may be categorized into different tiers in the quarterly or annual bonus plan. Currently, this position is classified as a Quarterly Bonus within the Indiividual Contributor tier. Benefits Rockford Ball Screw believes a happy healthy employee is what makes our business work. We want to continuously invest in the people that make it happen. Rockford Ball Screw eligible employees have access to a comprehensive competitive package. Please visit our website at https://rockfordballscrew.com/contact/careers/ for more information. Travel 0-5% Requirements Required Education and Experience Must be 18 years or older. High School Diploma/GED equivalent. 2+ years of experience in customer service or similar experience. 2+ years of experience using Excel and spreadsheet manipulation. Preferred Education and Experience Bachelor’s degree in business administration, communications, or a related field. Proficient knowledge of customer service, and standard office practices and procedures. Familiarity with CRM software. Experience with an ERP software, preference with familiarity with MAPICS software. Experience in training and mentoring team members. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Responsibilities
The Customer Service Representative will respond to customer inquiries, resolve issues, and support customers with product applications and order management. This role includes preparing communications, maintaining CRM data, and managing returns and documentation.
Customer Service Representative at Rockford Ball Screw
Rockford, Illinois, United States - Full Time
Skills Needed
Customer Service, Crm Software, Excel, Spreadsheet Manipulation, Documentation, Communication, Training, Order Management, Problem Solving, Scheduling, Sales Support, Government Database Review, Internal Support, Mentoring, Filing Systems, Product Knowledge
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and have 2+ years of customer service experience. Proficiency in Excel and familiarity with CRM and ERP software are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Parallelle
New York, New York, United States - Full Time
Skills Needed
Customer Service, Email Communication, Problem Solving, Ticketing Systems, Returns Management, E Commerce Support, Judgment, Independence
Specialization
Candidates should have experience in customer service or a similar support role and must communicate clearly and professionally in writing. They should be comfortable managing multiple tickets and demonstrate good judgment in resolving customer issues.
Customer Service Representative at Hassan & Sons Inc
Anderson, California, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Handling, Multi Tasking, Decision Making, Visual Merchandising, Cleaning, Adaptability, Teamwork, Pos Systems, Problem Solving, Attention To Detail, Time Management, Interpersonal Skills, Basic Math
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills, adaptability, and computer proficiency are essential for success in this role.
customer service representative at Circle K
Twentynine Palms, California, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should be motivated to advance in their careers and willing to learn.
Customer Service Representative at Circle K
Lexington, Kentucky, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at QUIPT HOME MEDICAL INC
Metairie, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training Programs, Financial Responsibility, Prior Authorization, Intake Procedures, Quality Assurance
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Knowledge of Microsoft Office and general office skills are required, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Million Air
Saint George, Utah, United States - Full Time
Skills Needed
Customer Focus, Communication, Computer Skills, Microsoft Office, Point Of Sale Programs, Basic Mathematics, Concierge Services, Invoicing, Proactive Preparation, Feedback Provision, Teamwork, Hospitality, Driving
Specialization
Candidates must possess customer service experience, preferably in the service industry, and hold a High School Diploma or equivalent. Essential requirements include the ability to work evenings, weekends, and holidays, maintaining an acceptable driving record, and passing a background check in a zero-tolerance drug-free environment.
Customer Service Representative at QUIPT HOME MEDICAL INC
Bangor, Maine, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Data Entry, Insurance Verification, Prior Authorization, Documentation, Order Processing, Complaint Resolution, Telephone Etiquette, Computer Skills, Filing, Time Management, Customer Interaction, Equipment Instruction, Policy Adherence
Specialization
Candidates must possess a High School Diploma or equivalent and have previous experience in a clerical or customer service setting, along with proficiency in Microsoft Office. Strong communication skills and the ability to make independent decisions are essential, while experience with Medicare/Medicaid or medical office billing is preferred.
Customer Service Representative at Xtend, Inc
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Customer Service, Communication, Identity Verification, Call Handling, Web Chat Support, Email Correspondence, Documentation, Account Education, Follow Up, Microsoft Office Proficiency, Decision Making, Judgment, Confidentiality, Relationship Building, Organization, Detail Orientation
Specialization
Candidates must have a high school diploma or equivalent and preferably 1–2 years of office or call center experience. Essential qualities include being professional, confident on the phone, self-motivated, organized, capable of multitasking, and able to handle confidential information discreetly.
Customer Service Representative at VORTEX INDUSTRIES, LLC
Commerce, California, United States - Full Time
Skills Needed
Customer Interaction, Problem Solving, Documentation, Dispatching, Product Knowledge, Communication, Interpersonal Skills, Decision Making, Data Entry, Prioritization, Empathy, Teamwork, Crm Systems, Microsoft Office Suite
Specialization
Candidates must possess one to three years of customer service or administrative experience, along with excellent communication and problem-solving abilities. A high school diploma is required, though an Associate's or Bachelor's degree is preferred, alongside proficiency in CRM software and Microsoft Office.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Blackburn Medical
Tarentum, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving Skills, Ms Office Suite, Medical Terminology
Specialization
Candidates should have a high school diploma or equivalent, with strong organizational and communication skills. Familiarity with medical terminology and proficiency in MS Office Suite are preferred.
Customer Service Representative at CATALIS HOLDCO INC
Jacksonville, Florida, United States - Full Time
Skills Needed
Call Center Experience, Attention To Detail, Problem Solving, Oral Communication, Judgment, Customer Service Orientation, Listening, Comprehension, Multi Tasking, Keyboard Dexterity
Specialization
A high school diploma or equivalent is required along with one year of call center experience. Key skills include attention to detail, problem-solving, and strong communication abilities.
Customer Service Representative at Qualfon Philippines Incorporated
Dumaguete, Negros Oriental, Philippines - Full Time
Skills Needed
Effective Communication Skills, Computer Navigation Skills, Customer Service Orientation, Active Listening Skills, Problem Solving Skills, Technology Skills
Specialization
Candidates must be at least high school graduates and possess good English communication skills. Basic computer navigation skills and strong interpersonal skills are also required.
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance, Organizational Skills, Housekeeping, Retail Experience, Flexibility, Problem Solving, Packaging, Stocking, Display Management, Safety Procedures, Bilingual
Specialization
Candidates should possess superior customer service and interpersonal skills, with experience in a retail environment being an asset. A flexible schedule and the ability to work with minimal supervision are also important.
Customer Service Representative at Renovation Brands
, , United States - Full Time
Skills Needed
Customer Service, Organization, Communication, Follow Through, Product Knowledge, Issue Resolution, Attention To Detail, Adaptability, Time Management, Case Ownership, Teamwork, Process Adherence, Performance Metrics Achievement
Specialization
Candidates must possess excellent written and verbal communication skills, comfort in a performance-driven environment, and strong attention to detail with a focus on follow-through to resolution. Required flexibility includes supporting a rotating schedule with late weekday shifts and required Saturdays, alongside the ability to quickly learn product and process information.
Customer Service Representative at WaFd Bank
Espanola, New Mexico, United States - Full Time
Skills Needed
Customer Service, Integrity, Work Ethic, Communication Skills, Attention To Detail, Technical Savvy, Microsoft Office, Organizational Skills, Personable Attitude, Client Relations
Specialization
Candidates must have a high school diploma or equivalent and possess basic math and computer skills. Previous experience in retail or customer service is preferred.
Customer Service Representative at ARROW MIRROR & GLASS INC
Irving, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Multi Tasking, Excel, Scheduling, Invoicing, Collections
Specialization
Candidates should have excellent verbal and written communication skills, with experience in the glass, construction, or service/trade industries preferred. A background check and drug test are required, and customer service experience is a plus.
Customer Service Representative at WaFd Bank
Elko, Nevada, United States - Full Time
Skills Needed
Customer Service, Integrity, Work Ethic, Communication Skills, Attention To Detail, Technical Savvy, Microsoft Office, Retail Experience, Client Relations
Specialization
A high school diploma or equivalent is required, along with basic math skills and proficiency in Microsoft Office tools. Previous experience in retail or customer service is preferred.
Customer Service Representative at Lactalis American Group Inc
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Order Processing, Order Management, Communication Skills, Problem Solving, Microsoft Suite, Organizational Skills, Team Collaboration
Specialization
Qualified applicants should have a bachelor's degree preferred and 1-2 years of related experience. Strong communication, organizational, and problem-solving skills are essential, along with proficiency in Microsoft Suite.
Customer Service Representative at U-Haul
Southaven, Mississippi, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Technology Use, Team Collaboration, Problem Solving, Communication, Physical Fitness, Safety Awareness, Time Management, Education, Continuous Learning
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and safety precautions due to working around equipment and chemicals.
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