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Customer Service Representative at Mintex Technologies
Delmont, PA 15626, USA - Full Time
Skills Needed
Manufacturing, Syspro
Specialization
Marketing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at Bowser Bean Cafe
Kyneton VIC 3444, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at IPEX Group of Companies
Aurora, CO 80011, USA - Full Time
Skills Needed
Professional Manner, Customer Service, Output
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at Walter
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service Representative at Nova Staffing Inc
Woodbridge, ON, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Retail
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Customer Service Representative at The Automotive Group
Castle Hill, New South Wales, Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at BMO Financial Group
Kitchener, ON N2M 3C2, Canada - Full Time
Skills Needed
Interpersonal Skills, Regulatory Requirements, Digital Applications, Referrals, Personal Banking, Connections, It, Operational Activities, Banking Solutions, Customer Applications, Collaboration, Customer Experience, Filing, Probes, Basic, Communication Skills
Qualification
Diploma
Customer Service Representative at Mploy Staffing Solutions
Christchurch, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Perfection Paint Body
Saskatoon, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Real Recruitment
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Max Solutions Canada
Guelph, ON, Canada - Full Time
Skills Needed
Life Insurance, Paper, Dental Care, French, Computer Skills, Vision Care, Microsoft Outlook, Excel, Disabilities
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at WonderFil Specialty Threads
Calgary, AB T2E 7A2, Canada - Full Time
Skills Needed
Customer Service, English, Crm Software, Team Spirit, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at BMO Financial Group
Calgary, AB T2A 2K2, Canada - Full Time
Skills Needed
Basic, Customer Applications, Referrals, Filing, Regulatory Requirements, Interpersonal Skills, Collaboration, Probes, Operational Activities, It, Personal Banking, Connections, Banking Solutions, Social Media, Digital Applications, Customer Experience
Qualification
Diploma
Customer Service Representative at BMO Financial Group
Toronto, ON M8X 1C4, Canada - Full Time
Skills Needed
Probes, Referrals, It, Basic, Interpersonal Skills, Social Media, Communication Skills, Collaboration, Operational Activities, Customer Experience, Connections, Customer Applications, Digital Applications, Banking Solutions, Filing, Regulatory Requirements
Qualification
Diploma
Customer Service Representative at Americold Logistics LLC
Le Mars, IA 51031, USA - Full Time
Skills Needed
Executive Management, Travel, Manual Dexterity, Constructive Feedback, Instructions, Chairs, Ged
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Representative at Univar Solutions Belgium
1BA, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at George Quinn Stair Parts
Monaghan, County Monaghan, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Seco
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service Representative at Cargill
Melbourne, Victoria, Australia - Full Time
Skills Needed
Computer Skills, Career Development
Qualification
Graduate
Customer Service Representative at PSA Parts Ltd
Salisbury SP1 1EY, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Mintex Technologies
Delmont, PA 15626, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

50000.0

Posted On

08 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Manufacturing, Syspro

Industry

Outsourcing/Offshoring

Description

Title : Customer Service Representative
Location : Delmont, PA
Job Type : Permanent, On-site
Salary Range : $45k - $50k/yearly

Education:

  • Degree in sales or marketing preferred
  • Or 5 years of customer service experience, preferably in manufacturing or distribution
  • Syspro or other mainline ER

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Responsible for processing and tracking customer orders received via phone, fax or mail. Partners with internal departments to manage customer shipments and delivery schedules. Handles all escalated customer inquiries regarding shipment tracking, shortages, overages, quality, etc. Develops documentation and maintains files in accordance with SOX compliance and departmental policies.

Responsibilities:

  • Accurately manages order processing in Syspro to include pricing, terms of sale, product, quantity, shipping, special instructions, etc.
  • Handles complex order issues according to department guidelines.
  • Develops documentation for sales orders.
  • Maintains system accuracy on sales orders to reflect realistic ship dates.
  • Manages customer files to include pricing, payments, delivery terms, vendor control maintenance sheets, sample requests, etc.
  • Partners with internal supply chain departments to manage existing customer orders and ensure their expectations are met.
  • Completes all product returns and invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms are completed in compliance with department policy.
  • Maintains daily contact with Sales Representatives regarding pricing inquires, discrepancies, and status updates
  • Maintains accurate price books and initiates all price increases to ensure they are implemented in the invoicing system as assigned
  • Reports competitive activities to Sales team and processes requests for samples
  • Ensures SOX compliance processes are followed and necessary documents are verified and filed
  • Participates in inventory audits as required
  • May coordinate truck deliveries for certain locations with Traffic department

Education:

  • Degree in sales or marketing preferred
  • Or 5 years of customer service experience, preferably in manufacturing or distribution
  • Syspro or other mainline ERP

Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year

Ability to Commute:

  • Delmont, PA 15626 (Preferred)

Ability to Relocate:

  • Delmont, PA 15626: Relocate before starting work (Preferred)

Work Location: In perso

Customer Service Representative at Mintex Technologies
Delmont, PA 15626, USA - Full Time
Skills Needed
Manufacturing, Syspro
Specialization
Marketing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at Bowser Bean Cafe
Kyneton VIC 3444, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at IPEX Group of Companies
Aurora, CO 80011, USA - Full Time
Skills Needed
Professional Manner, Customer Service, Output
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at Walter
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service Representative at Nova Staffing Inc
Woodbridge, ON, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Retail
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Customer Service Representative at The Automotive Group
Castle Hill, New South Wales, Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at BMO Financial Group
Kitchener, ON N2M 3C2, Canada - Full Time
Skills Needed
Interpersonal Skills, Regulatory Requirements, Digital Applications, Referrals, Personal Banking, Connections, It, Operational Activities, Banking Solutions, Customer Applications, Collaboration, Customer Experience, Filing, Probes, Basic, Communication Skills
Qualification
Diploma
Customer Service Representative at Mploy Staffing Solutions
Christchurch, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Perfection Paint Body
Saskatoon, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Real Recruitment
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Max Solutions Canada
Guelph, ON, Canada - Full Time
Skills Needed
Life Insurance, Paper, Dental Care, French, Computer Skills, Vision Care, Microsoft Outlook, Excel, Disabilities
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Representative at WonderFil Specialty Threads
Calgary, AB T2E 7A2, Canada - Full Time
Skills Needed
Customer Service, English, Crm Software, Team Spirit, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at BMO Financial Group
Calgary, AB T2A 2K2, Canada - Full Time
Skills Needed
Basic, Customer Applications, Referrals, Filing, Regulatory Requirements, Interpersonal Skills, Collaboration, Probes, Operational Activities, It, Personal Banking, Connections, Banking Solutions, Social Media, Digital Applications, Customer Experience
Qualification
Diploma
Customer Service Representative at BMO Financial Group
Toronto, ON M8X 1C4, Canada - Full Time
Skills Needed
Probes, Referrals, It, Basic, Interpersonal Skills, Social Media, Communication Skills, Collaboration, Operational Activities, Customer Experience, Connections, Customer Applications, Digital Applications, Banking Solutions, Filing, Regulatory Requirements
Qualification
Diploma
Customer Service Representative at Americold Logistics LLC
Le Mars, IA 51031, USA - Full Time
Skills Needed
Executive Management, Travel, Manual Dexterity, Constructive Feedback, Instructions, Chairs, Ged
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Representative at Univar Solutions Belgium
1BA, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at George Quinn Stair Parts
Monaghan, County Monaghan, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Seco
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service Representative at Cargill
Melbourne, Victoria, Australia - Full Time
Skills Needed
Computer Skills, Career Development
Qualification
Graduate
Customer Service Representative at PSA Parts Ltd
Salisbury SP1 1EY, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
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