WHO WE ARE

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That’s why for 25 years we’ve been students of this glorious Earth — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.
Like nature, we’re growing. With 13 stores open in Western Canada, we’re expanding nationwide — starting with two new locations in Ontario this year: Upper Canada Mall in Newmarket and Sherway Gardens in Etobicoke.
Our new stores are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.
Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.
Are you a natural fit for the new world of Rocky?

• Consistently set the example by demonstration personal customer service and selling skills aligned with Rocky’s service standards and expectations
• Support the Store Leader in utilizing the RMSC training tools to train, develop and actively coach and support the team to delight the customer as they experience our products
• Address customer concerns and complaints readily and with intent to exceed what’s expected
• In the absence of the Store Leader, lead and motivate the store team and consistently set the example of demonstrating and living by the RMSC core values
• Actively work to improve the performance of oneself by pursuing opportunities for continuous learning and feedback
• Supported by the Store Leader, you coach, guide and genuinely connect with your team, providing consistent and thoughtful feedback to ensure your team knows where they stand and how they contribute to the team
• Support the Store Leader in ensuring all inventory management processes are completed
• Report quality issues timely and ensure all products on the sales floor meet our brand standards for quality and presentation
• Lead the store in all sustainability efforts and initiatives
• Actively lead and coach all team members to drive revenue and performance metrics