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CUSTOMER EXPERIENCE MANAGER at FRAGRANCE MANUFACTURING INC
Allentown, Pennsylvania, United States - Full Time
Skills Needed
Customer Focus, Process Improvement, Problem Solving, Team Leadership, Communication Skills, Collaboration, Time Management, Accountability, Proactive Approach, Mentoring, Quality Assurance, Customer Satisfaction, Order Management, Erp Systems, Crm Systems, Microsoft Office
Specialization
Candidates should have a bachelor's degree in a relevant field and a minimum of 5 years of customer service experience, including 2 years in a leadership role. Proficiency in ERP and CRM systems, along with strong communication skills, is essential.
Experience Required
Minimum 5 year(s)
Sr. Manager Finance for CEAI at Advanced Micro Devices, Inc
Santa Clara, California, United States - Full Time
Skills Needed
Financial Analysis, Decision Analysis, Process Improvement, Teamwork, Leadership, Interpersonal Communication, Problem Solving, Analytical Skills, Excel, Ai Tools, Erp Systems, Sap, Sap Hana, Business Case Development, P&L Management, Strategic Planning, Cross Functional Collaboration
Specialization
The ideal candidate should have strong interpersonal communication and problem-solving skills, with experience in financial leadership in a high-growth environment. A bachelor's degree in finance or accounting is required, with an MBA preferred.
Experience Required
Minimum 5 year(s)
Human Resources Intern - Spring Semester (Credit Only) at United Way Miami Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Attention To Detail, Confidentiality, Microsoft Office Suite, Positive Attitude, Eagerness To Learn
Specialization
Candidates should be currently enrolled in a relevant college program and possess strong communication and organizational skills. Proficiency in Microsoft Office and a positive attitude are essential, while prior HR experience is a plus.
Human Capital Management Analyst at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Human Resources, Recruitment, Labor Relations, Compliance, Payroll, Benefits, Leave Administration, Employee Engagement, Training, Orientation, Documentation, Grievance Handling, Data Management, Policy Adherence, Recordkeeping, Cross Functional Support
Specialization
Candidates must have 2 years of experience in human resources or an equivalent educational background. Alternatively, 1 year of experience as a Human Capital Management Associate is acceptable.
Experience Required
Minimum 2 year(s)
Administrative Specialist / Human Resources Designee at ADVANCED HOMECARE MANAGEMENT INC D/B/A ENHABIT HOME HEALTH & HOSPICE
Salisbury, Maryland, United States - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Problem Solving, Organization, Clerical Skills, Health Care Office Functions
Specialization
Candidates must possess a high school diploma or equivalent and have demonstrated computer skills. Effective communication, exceptional customer service, and the ability to multitask are essential for this role.
Administrative Specialist / Human Resources Designee at ADVANCED HOMECARE MANAGEMENT INC D/B/A ENHABIT HOME HEALTH & HOSPICE
Gainesville, Georgia, United States - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Problem Solving, Organization, Clerical Skills, Health Care Office Functions
Specialization
Candidates must possess a high school diploma or equivalent and have demonstrated experience in computer use, including typing and clerical skills. Effective communication, exceptional customer service skills, and the ability to multitask while maintaining professionalism are essential.
ESTAGIÁRIO(A) - RECURSOS HUMANOS at LOUIS DREYFUS COMPANY ASIA PTE LTD
Bebedouro, São Paulo, Brazil - Full Time
Skills Needed
Recruitment, Documentation Management, Training Support, Employee Integration, Internal Communication, Employee Support, Human Resources
Specialization
Currently pursuing a higher education degree in Administration, Psychology, Accounting, or related fields. Proficiency in Office Suite is required.
Customer Service Representative- Bakersfield 1.2 at Universal Healthcare MSO LLC
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organizational Skills, Medical Terminology, De Escalation Techniques, Call Center Standards, Bilingual Proficiency
Specialization
A high school diploma or GED is required, along with proficiency in customer service principles. Familiarity with medical insurance and strong organizational skills are preferred.
Phlebotomist | Western Psychiatric Hospital at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Phlebotomy, Specimen Collection, Customer Interaction, Clerical Duties, Data Entry, Medical Terminology, Laboratory Information Systems, Training, Communication, Quality Control, Safety Procedures, Arterial Punctures, Cost Management
Specialization
A high school diploma or equivalent is required, with certification from an accredited Phlebotomy or Medical Assistant program preferred. A minimum of 6 months of experience in phlebotomy is preferred, along with knowledge of medical terminology and laboratory information systems.
Merchandiser Lingerie at John Lewis Partnership
New London, Connecticut, United States - Full Time
Skills Needed
Forecasting, Planning, Wssi Management, Stakeholder Management, Merchandising Practices, Assortment Planning, Stock Management, Analytical Skills, Numerical Skills, Microsoft Excel, Communication Skills, Presentation Skills, Retail Operations, Supply Chain Management, Proactive Approach, Coaching
Specialization
Candidates should have a minimum of 2 years of experience in merchandising within a fashion environment, with strong analytical and numerical skills. Proficiency in Microsoft Excel and a proactive approach to learning and development are also essential.
Experience Required
Minimum 2 year(s)
Merchandise Associate at TJX Companies
Hingham, Massachusetts, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Flexibility, Integrity, Respect
Specialization
Candidates should possess excellent customer service skills and be able to work a flexible schedule. Strong communication and organizational skills, along with the ability to lift heavy objects, are also required.
SR.ENGINEER, SALES at alfanar
Dammam, Eastern Province, Saudi Arabia - Full Time
Skills Needed
Sales Development, Client Relationship Management, Negotiation, Technical Support, Market Analysis, Sales Forecasting, Problem Solving, Quality Control, Compliance, Health And Safety, Project Management, Communication, Team Coordination, Data Management, Customer Management, Business Process Improvement
Specialization
A Bachelor Degree in Electrical Engineering or a relevant field is required, along with 4 to 6 years of experience. Candidates should possess strong sales and technical competencies.
Experience Required
Minimum 5 year(s)
Head of ESG Execution at Peak Energy
Bengaluru, karnataka, India - Full Time
Skills Needed
Engineering, Project Management, Operations & Maintenance, Sales Support, Hse & Quality, Contract Management, Leadership, Technical Expertise, Risk Management, Budget Management, Team Management, Problem Solving, Communication, Collaboration, Data Analysis, Continuous Improvement
Specialization
Candidates should have a Bachelor's degree in engineering and a minimum of 10 years of experience in renewable energy, specifically in solar PV and related technologies. A proven track record of delivering at least 200 MW of renewable projects is essential.
Experience Required
Minimum 10 year(s)
Regional Vice President - Financial Services at Appian Corporation
Charlotte, North Carolina, United States - Full Time
Skills Needed
Enterprise Software Sales, Team Leadership, Coaching, Sales Strategy, Account Planning, Communication, Pipeline Growth, Revenue Success
Specialization
A successful track record delivering results in enterprise software sales as a sales team leader is essential. Strong ability to define territories, assign quotas, and drive account planning is also required.
Experience Required
Minimum 5 year(s)
Support Services Specialist at Teksystems Global Services LLC
Honolulu, Hawaii, United States - Full Time
Skills Needed
Wealth Management, Office Administration, Clerical Tasks, Analytical Tasks, Personal Trust, Institutional Trust, Custody, Agency Administration, Bank Products, Customer Service
Specialization
The ideal candidate should have a high school diploma or equivalent experience and knowledge of the wealth management business. Additionally, they should have at least 2 years of experience in office administration.
Experience Required
Minimum 2 year(s)
Agent Check-In & Logistics (m/f/d) - Valencia Aeropuerto at SIXT
Valencia, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Flexibility, Driving License
Specialization
The ideal candidate should have a talent for customer service, practical experience, and strong communication skills. A valid driving license and flexibility to work in rotating shifts, including weekends and holidays, are also required.
Associate Director, Investor Sales Associate Director, Investor Sales at ANZ
New York, New York, United States - Full Time
Skills Needed
Risk Management, Sales, Client Relationship Management, Fixed Income, Rates Products, Cross Selling, Negotiation, Market Knowledge, Customer Focus, Team Collaboration, Regulatory Compliance, Trading, Portfolio Management, Operational Risk, Financial Institutions, Dealing Platforms
Specialization
Candidates should have a strong sales background with extensive knowledge of Fixed Income and Rates products, along with experience in a global team environment. Strong customer focus and relationship-building skills are essential for success in this role.
Experience Required
Minimum 10 year(s)
Senior Manager, Media Village Housing & Workforce Housing Allocation at LA28
Los Angeles, California, United States - Full Time
Skills Needed
Housing Operations, Allocation Modeling, Pms Configuration, Ams Configuration, Data Control, Inventory Management, Occupancy Reporting, Cross Functional Coordination, Training Development, Analytical Skills, Attention To Detail, Project Management, System Integration, Operational Execution, Communication Skills, Problem Solving
Specialization
Candidates should have over 7 years of experience in large-scale housing operations and demonstrated experience in allocation modeling and property management workflows. A bachelor's degree in a related field is required, with a master's preferred.
Experience Required
Minimum 5 year(s)
Part-time Library Assistant (LIB) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Library Operations, User Enquiries, Collection Management, Administrative Duties, Event Organization
Specialization
Candidates should have at least 5 subjects with Level 2 or above in HKDSE, including English and Chinese languages and Mathematics. Preferably, candidates should also have library or related working experience.
General Manager(08138) - 1244 W.Glenoaks Blvd at Domino's Pizza LLC
Glendale, California, United States - Full Time
Skills Needed
Communication Skills, Inventory Management, Team Leadership, Customer Service, Training, Scheduling, Order Processing, Equipment Operation, Time Management, Problem Solving, Attention To Detail, Basic Math Skills, Technology Use, Food Safety, Adaptability, Physical Stamina
Specialization
Candidates should possess strong communication skills and the ability to manage inventory and staff effectively. Physical stamina and the ability to perform various tasks in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)
CUSTOMER EXPERIENCE MANAGER at FRAGRANCE MANUFACTURING INC
Allentown, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Focus, Process Improvement, Problem Solving, Team Leadership, Communication Skills, Collaboration, Time Management, Accountability, Proactive Approach, Mentoring, Quality Assurance, Customer Satisfaction, Order Management, ERP Systems, CRM Systems, Microsoft Office

Industry

Personal Care Product Manufacturing

Description
Description We are seeking a Customer Experience Manager to join our dynamic team and lead our customer service functions to drive world-class Net Promoter Score (NPS) results. This role ensures seamless coordination with operations and supply chain for on-time, in-full (OTIF) deliveries, collaborates with quality teams for quick issue resolution, and implements strategies for continuous improvement in customer satisfaction. Key Responsibilities: Collaborate with internal teams working cross-functionally to streamline processes and improve overall customer experience. Lead, mentor, and continuously develop team performance by providing regular feedback and fostering a collaborative environment that drives individual and collective growth. Retain less than 15% regrettable turnover and a 60% hiring success rate for top talent. Oversee order management and provide account support, ensuring the team delivers on a 98% response rate to customers within one business day. Champion process improvement and problem solving to optimize service strategies. Ensure compliance with all customer contracts and implement periodic audits to maintain standards. Drive customer satisfaction and retention, ensuring a Net Promotor Score >50 and a 90 %+ customer retention rate. Qualifications & Requirements Education: Bachelor’s degree in Business, Supply Chain Management, or a related field. Experience: Minimum 5 years in customer service, including 2+ years in leadership, preferably within manufacturing or personal care industries. Technical Proficiency: Experience with ERP and CRM systems Proficiency in Microsoft Word, Excel, and Outlook. Skills & Competencies: Strong customer focus with proactive management of expectations and resolution to issues promptly. Process improvement experience leading initiatives for service enhancement. Resilient in managing high-pressure situations and delivering quality service under tight timelines Excellent verbal and written communication skills. Collaborate and work effectively across teams while prioritizing customer obligations in a fast-paced setting. Core Values & Culture Fit Our team operates on a foundation of integrity, teamwork, and relentless problem-solving. The ideal candidate should embody the following values: Customer-Centric Mindset: Act as the customer’s eyes, ensuring quality at every step. Collaboration & Respect: Foster an inclusive and encouraging work environment. Proactive & Solution-Oriented: Always seeking improvements and problem-solving efficiently. Accountability & Ownership: Taking full responsibility for commitments and actions. Passion & Dedication: Bringing energy and enthusiasm to work every day. Why Join Us? We are committed to providing a collaborative and growth-driven work environment within the personal care and home care manufacturing industry. If you thrive in a fast-paced, customer-focused role and want to make a meaningful impact, we’d love to hear from you!
Responsibilities
The Customer Experience Manager will lead customer service functions to achieve high Net Promoter Scores and ensure timely deliveries by coordinating with operations and supply chain. This role also involves mentoring the team and driving continuous improvement in customer satisfaction.
CUSTOMER EXPERIENCE MANAGER at FRAGRANCE MANUFACTURING INC
Allentown, Pennsylvania, United States - Full Time
Skills Needed
Customer Focus, Process Improvement, Problem Solving, Team Leadership, Communication Skills, Collaboration, Time Management, Accountability, Proactive Approach, Mentoring, Quality Assurance, Customer Satisfaction, Order Management, Erp Systems, Crm Systems, Microsoft Office
Specialization
Candidates should have a bachelor's degree in a relevant field and a minimum of 5 years of customer service experience, including 2 years in a leadership role. Proficiency in ERP and CRM systems, along with strong communication skills, is essential.
Experience Required
Minimum 5 year(s)
Sr. Manager Finance for CEAI at Advanced Micro Devices, Inc
Santa Clara, California, United States - Full Time
Skills Needed
Financial Analysis, Decision Analysis, Process Improvement, Teamwork, Leadership, Interpersonal Communication, Problem Solving, Analytical Skills, Excel, Ai Tools, Erp Systems, Sap, Sap Hana, Business Case Development, P&L Management, Strategic Planning, Cross Functional Collaboration
Specialization
The ideal candidate should have strong interpersonal communication and problem-solving skills, with experience in financial leadership in a high-growth environment. A bachelor's degree in finance or accounting is required, with an MBA preferred.
Experience Required
Minimum 5 year(s)
Human Resources Intern - Spring Semester (Credit Only) at United Way Miami Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Attention To Detail, Confidentiality, Microsoft Office Suite, Positive Attitude, Eagerness To Learn
Specialization
Candidates should be currently enrolled in a relevant college program and possess strong communication and organizational skills. Proficiency in Microsoft Office and a positive attitude are essential, while prior HR experience is a plus.
Human Capital Management Analyst at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Human Resources, Recruitment, Labor Relations, Compliance, Payroll, Benefits, Leave Administration, Employee Engagement, Training, Orientation, Documentation, Grievance Handling, Data Management, Policy Adherence, Recordkeeping, Cross Functional Support
Specialization
Candidates must have 2 years of experience in human resources or an equivalent educational background. Alternatively, 1 year of experience as a Human Capital Management Associate is acceptable.
Experience Required
Minimum 2 year(s)
Administrative Specialist / Human Resources Designee at ADVANCED HOMECARE MANAGEMENT INC D/B/A ENHABIT HOME HEALTH & HOSPICE
Salisbury, Maryland, United States - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Problem Solving, Organization, Clerical Skills, Health Care Office Functions
Specialization
Candidates must possess a high school diploma or equivalent and have demonstrated computer skills. Effective communication, exceptional customer service, and the ability to multitask are essential for this role.
Administrative Specialist / Human Resources Designee at ADVANCED HOMECARE MANAGEMENT INC D/B/A ENHABIT HOME HEALTH & HOSPICE
Gainesville, Georgia, United States - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Problem Solving, Organization, Clerical Skills, Health Care Office Functions
Specialization
Candidates must possess a high school diploma or equivalent and have demonstrated experience in computer use, including typing and clerical skills. Effective communication, exceptional customer service skills, and the ability to multitask while maintaining professionalism are essential.
ESTAGIÁRIO(A) - RECURSOS HUMANOS at LOUIS DREYFUS COMPANY ASIA PTE LTD
Bebedouro, São Paulo, Brazil - Full Time
Skills Needed
Recruitment, Documentation Management, Training Support, Employee Integration, Internal Communication, Employee Support, Human Resources
Specialization
Currently pursuing a higher education degree in Administration, Psychology, Accounting, or related fields. Proficiency in Office Suite is required.
Customer Service Representative- Bakersfield 1.2 at Universal Healthcare MSO LLC
Bakersfield, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organizational Skills, Medical Terminology, De Escalation Techniques, Call Center Standards, Bilingual Proficiency
Specialization
A high school diploma or GED is required, along with proficiency in customer service principles. Familiarity with medical insurance and strong organizational skills are preferred.
Phlebotomist | Western Psychiatric Hospital at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Phlebotomy, Specimen Collection, Customer Interaction, Clerical Duties, Data Entry, Medical Terminology, Laboratory Information Systems, Training, Communication, Quality Control, Safety Procedures, Arterial Punctures, Cost Management
Specialization
A high school diploma or equivalent is required, with certification from an accredited Phlebotomy or Medical Assistant program preferred. A minimum of 6 months of experience in phlebotomy is preferred, along with knowledge of medical terminology and laboratory information systems.
Merchandiser Lingerie at John Lewis Partnership
New London, Connecticut, United States - Full Time
Skills Needed
Forecasting, Planning, Wssi Management, Stakeholder Management, Merchandising Practices, Assortment Planning, Stock Management, Analytical Skills, Numerical Skills, Microsoft Excel, Communication Skills, Presentation Skills, Retail Operations, Supply Chain Management, Proactive Approach, Coaching
Specialization
Candidates should have a minimum of 2 years of experience in merchandising within a fashion environment, with strong analytical and numerical skills. Proficiency in Microsoft Excel and a proactive approach to learning and development are also essential.
Experience Required
Minimum 2 year(s)
Merchandise Associate at TJX Companies
Hingham, Massachusetts, United States - Full Time
Skills Needed
Customer Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Flexibility, Integrity, Respect
Specialization
Candidates should possess excellent customer service skills and be able to work a flexible schedule. Strong communication and organizational skills, along with the ability to lift heavy objects, are also required.
SR.ENGINEER, SALES at alfanar
Dammam, Eastern Province, Saudi Arabia - Full Time
Skills Needed
Sales Development, Client Relationship Management, Negotiation, Technical Support, Market Analysis, Sales Forecasting, Problem Solving, Quality Control, Compliance, Health And Safety, Project Management, Communication, Team Coordination, Data Management, Customer Management, Business Process Improvement
Specialization
A Bachelor Degree in Electrical Engineering or a relevant field is required, along with 4 to 6 years of experience. Candidates should possess strong sales and technical competencies.
Experience Required
Minimum 5 year(s)
Head of ESG Execution at Peak Energy
Bengaluru, karnataka, India - Full Time
Skills Needed
Engineering, Project Management, Operations & Maintenance, Sales Support, Hse & Quality, Contract Management, Leadership, Technical Expertise, Risk Management, Budget Management, Team Management, Problem Solving, Communication, Collaboration, Data Analysis, Continuous Improvement
Specialization
Candidates should have a Bachelor's degree in engineering and a minimum of 10 years of experience in renewable energy, specifically in solar PV and related technologies. A proven track record of delivering at least 200 MW of renewable projects is essential.
Experience Required
Minimum 10 year(s)
Regional Vice President - Financial Services at Appian Corporation
Charlotte, North Carolina, United States - Full Time
Skills Needed
Enterprise Software Sales, Team Leadership, Coaching, Sales Strategy, Account Planning, Communication, Pipeline Growth, Revenue Success
Specialization
A successful track record delivering results in enterprise software sales as a sales team leader is essential. Strong ability to define territories, assign quotas, and drive account planning is also required.
Experience Required
Minimum 5 year(s)
Support Services Specialist at Teksystems Global Services LLC
Honolulu, Hawaii, United States - Full Time
Skills Needed
Wealth Management, Office Administration, Clerical Tasks, Analytical Tasks, Personal Trust, Institutional Trust, Custody, Agency Administration, Bank Products, Customer Service
Specialization
The ideal candidate should have a high school diploma or equivalent experience and knowledge of the wealth management business. Additionally, they should have at least 2 years of experience in office administration.
Experience Required
Minimum 2 year(s)
Agent Check-In & Logistics (m/f/d) - Valencia Aeropuerto at SIXT
Valencia, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Flexibility, Driving License
Specialization
The ideal candidate should have a talent for customer service, practical experience, and strong communication skills. A valid driving license and flexibility to work in rotating shifts, including weekends and holidays, are also required.
Associate Director, Investor Sales Associate Director, Investor Sales at ANZ
New York, New York, United States - Full Time
Skills Needed
Risk Management, Sales, Client Relationship Management, Fixed Income, Rates Products, Cross Selling, Negotiation, Market Knowledge, Customer Focus, Team Collaboration, Regulatory Compliance, Trading, Portfolio Management, Operational Risk, Financial Institutions, Dealing Platforms
Specialization
Candidates should have a strong sales background with extensive knowledge of Fixed Income and Rates products, along with experience in a global team environment. Strong customer focus and relationship-building skills are essential for success in this role.
Experience Required
Minimum 10 year(s)
Senior Manager, Media Village Housing & Workforce Housing Allocation at LA28
Los Angeles, California, United States - Full Time
Skills Needed
Housing Operations, Allocation Modeling, Pms Configuration, Ams Configuration, Data Control, Inventory Management, Occupancy Reporting, Cross Functional Coordination, Training Development, Analytical Skills, Attention To Detail, Project Management, System Integration, Operational Execution, Communication Skills, Problem Solving
Specialization
Candidates should have over 7 years of experience in large-scale housing operations and demonstrated experience in allocation modeling and property management workflows. A bachelor's degree in a related field is required, with a master's preferred.
Experience Required
Minimum 5 year(s)
Part-time Library Assistant (LIB) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Library Operations, User Enquiries, Collection Management, Administrative Duties, Event Organization
Specialization
Candidates should have at least 5 subjects with Level 2 or above in HKDSE, including English and Chinese languages and Mathematics. Preferably, candidates should also have library or related working experience.
General Manager(08138) - 1244 W.Glenoaks Blvd at Domino's Pizza LLC
Glendale, California, United States - Full Time
Skills Needed
Communication Skills, Inventory Management, Team Leadership, Customer Service, Training, Scheduling, Order Processing, Equipment Operation, Time Management, Problem Solving, Attention To Detail, Basic Math Skills, Technology Use, Food Safety, Adaptability, Physical Stamina
Specialization
Candidates should possess strong communication skills and the ability to manage inventory and staff effectively. Physical stamina and the ability to perform various tasks in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)