Key Duties & Responsibilities

You will be responsible for, but not limited to:

• Providing a professional and welcoming experience for clients, visitors and stakeholders, both in person and over the phone.
• Coordinating appointments, managing bookings and responding to client enquiries.
• Managing medical results and supporting the smooth flow of clients through the clinic.
• Processing invoicing and assisting with day-to-day clinic administration.
• Administering health questionnaires and ensuring all documentation is completed accurately and confidentially.
• Conducting a range of occupational health screening assessments, including audiometry, spirometry and drug and alcohol testing (training provided where required).
• Collecting and processing pathology specimens in accordance with established procedures.
• Preparing and maintaining medical equipment and screening areas to ensure they are clean, stocked and ready for use.
• Working collaboratively with our multidisciplinary team to deliver exceptional service and support positive health outcomes for our clients.

About You

The successful candidate will be a confident and organised healthcare professional who enjoys variety, working with people and delivering high-quality service in a busy clinical environment.

Essential Requirements

• Strong administration skills with excellent attention to detail and accuracy.
• Exceptional customer service and interpersonal skills, with the ability to communicate effectively with clients and healthcare professionals.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• Strong organisational skills and a proactive approach to supporting clinic operations.
• Commitment to maintaining confidentiality, professionalism and high standards of service.
• Willingness and ability to learn medical screening processes and occupational health procedures.