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Technology Support Senior Specialist at JPMC Candidate Experience page
Broomfield, Colorado, United States - Full Time
Skills Needed
Troubleshooting, Customer Support, Problem Solving, Diagnostic Tools, Hardware, Software, Network Expertise, Incident Management, Service Request Management, Documentation, Operational Management, Continuous Improvement, Technical Issue Resolution, Root Cause Analysis, Efficiency, Customer Satisfaction
Specialization
6+ months of experience in providing first-contact solutions and end user support is required. Familiarity with troubleshooting techniques and the ability to document issues and procedures are preferred.
Summer 2026 Internship - Technology at Invesco Ltd.
Atlanta, Georgia, United States - Full Time
Skills Needed
Business Analysis, Project Management, Application Development, Web Development, Enterprise Architecture, Quality Assurance, Infrastructure Engineering, Analytical Skills, Technical Abilities, Organizational Skills, Attention To Detail, Interpersonal Skills, Leadership, Initiative, Collaboration, Communication
Specialization
Candidates must be currently enrolled in a bachelor's degree program and be a rising junior with a minimum GPA of 3.2. Proficiency in Microsoft Office and strong analytical and technical skills are required, along with the ability to adapt and work collaboratively.
Information Technology Manager (ITO) at Hong Kong Metropolitan University
, Hong Kong, China - Full Time
Skills Needed
Information Technology, Database Administration, Peoplesoft, Oracle Database, Team Management, Problem Solving, Communication, Interpersonal Skills
Specialization
Candidates should possess a recognized degree in Information Technology or related disciplines and at least 6 years of relevant post-qualification experience. They should have good knowledge and working experience in PeopleSoft ERP system and Oracle Database Administration.
Experience Required
Minimum 5 year(s)
Information Technology Manager (ITO) at Hong Kong Metropolitan University
, Hong Kong, China - Full Time
Skills Needed
Information Technology, Database Administration, Peoplesoft, Oracle Database, Problem Solving, Communication, Interpersonal Skills, Team Management
Specialization
Candidates should possess a recognized degree in Information Technology or related disciplines and at least 6 years of relevant experience. They should have good knowledge of PeopleSoft ERP systems and Oracle Database Administration.
Experience Required
Minimum 5 year(s)
Information Technology Officer (ITO) at Freedom Credit Union
Springfield, Massachusetts, United States - Full Time
Skills Needed
Information Technology, Systems Design, Applications Systems Software, Networking, Cybersecurity, Vendor Management, Project Management, Technical Support, Disaster Recovery, Business Continuity, Firewall Management, Network Management, Performance Management, Compliance, Team Leadership, Policy Development
Specialization
Candidates must have a minimum of ten years of experience in IT, including preparatory roles, and a bachelor's degree in a related field. Relevant certifications and project management experience are strongly preferred.
Experience Required
Minimum 10 year(s)
Technology Sales Representative III at Oracle Risk Management Services
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales, Customer Centricity, Relationship Building, Account Planning, Saas, Iaas, Paas, Database, Open Source, Cloud Tools, Creative Solutions, Team Selling, Results Oriented, Continuous Learning, C Suite Engagement, Entrepreneurial Spirit
Specialization
Candidates should have experience selling to C-suite and a strong background in cloud technologies. A proven track record of success in selling complex solutions is essential.
Experience Required
Minimum 5 year(s)
Chief Technology Officer (2025-0129) at Acclaim Technical Services
Reston, Virginia, United States - Full Time
Skills Needed
Innovation Leadership, Solution Identification, Solution Development, Brand Building, Thought Leadership, Partnerships And Vendor Management, Market Sensing, Research, Training Expertise, Roi Measurement, Technical Roles, Technology Trends, Strategic Partnerships, Proposal Development, Writing Skills, Cybersecurity, Ai
Specialization
Candidates must have a bachelor's degree, a TS/SCI w/ polygraph security clearance, and at least 15 years of experience in technical roles within the Intelligence Community. Proven leadership in technology efforts and knowledge of federal contracting processes are also required.
Experience Required
Minimum 10 year(s)
Staff enterprise technology engineer at BP Fuel Garage
Pune, maharashtra, India - Full Time
Skills Needed
Public Key Infrastructure, Identity Management, Zero Trust, Automation, Infrastructure As Code, Cloud Security, Collaboration, Communication, Problem Solving, Innovation, Security Frameworks, Ci/Cd Pipelines, Devops, Agile, It Governance, Emerging Technologies
Specialization
A bachelor's degree in a related field and demonstrable experience in enterprise technology and security are required. Strong collaboration and communication skills, along with experience in CI/CD and DevOps methodologies, are essential.
Experience Required
Minimum 5 year(s)
Lending Technology Assistant Manager at Mountain America Credit Union
, , United States - Full Time
Skills Needed
Lending Technology, Product Management, Agile Methodologies, Servicenow, Team Development, Project Management, Api Functionality, Compliance Processes, Technical Aptitude, Analytical Skills, Troubleshooting, Collaboration, Communication, Process Improvements, Vendor Management, System Administration
Specialization
Candidates should have at least 3 years of experience in lending technology or a related field, along with a bachelor's degree or equivalent experience. Familiarity with agile methodologies and the ServiceNow ticketing system is preferred.
Experience Required
Minimum 2 year(s)
Technology Consultant - Data&AI (A2) at Microsoft
, , India - Full Time
Skills Needed
Data, Ai, Project Management, Technical Delivery, Customer Engagement, Risk Management, Business Analysis, Intellectual Property Management, Agile, Scrum, Change Management, Azure, Security, Dynamics
Specialization
Candidates should have a bachelor's degree in a relevant field and at least 1 year of experience, with a preference for those having 3+ years. Technical certifications and delivery management certifications are also preferred.
Experience Required
Minimum 2 year(s)
Account Technology Strategist (ATS) at Microsoft
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Digital Transformation, Ai, Security, Cloud Modernization, Technical Engagement, Strategic Technology Advisor
Specialization
The position requires a strong emphasis on AI, security, and cloud modernization. The ATS must possess extensive experience in strategic technology advisory roles.
Experience Required
Minimum 5 year(s)
Manager, Business Technology Support at Samsara
, , Canada - Full Time
Skills Needed
It Services, Technical Support, Project Management, Team Management, Analytical Skills, Communication Skills, Google Workspace, Okta, Atlassian, Zendesk, Slack, Security, Compliance, Innovation, Automation
Specialization
Candidates should have over 6 years of experience in IT services or related fields, along with team management experience. A technical degree is required, and expertise in tools like Google Workspace and Slack is essential.
Experience Required
Minimum 5 year(s)
Senior Account Technology Strategist at Microsoft
, , United States - Full Time
Skills Needed
Ai Strategy, Security Strategy, Digital Transformation, Technical Consulting, Business Consulting, Customer Engagement, Technology Leadership, Industry Knowledge, Account Management, Collaboration, Executive Communication, Growth Mindset, Coaching, Forecasting, Best Practices, Technology Landscape
Specialization
Candidates must have a Bachelor's Degree in a related field and extensive experience in technical consulting or business consulting. A strong background in digital transformation and collaboration with mid-to-senior level executives is also required.
Experience Required
Minimum 10 year(s)
IT Manager, Global Technology, Asia at Sony Music Global Job Board
Singapore, Singapore, Singapore - Full Time
Skills Needed
Communication, Problem Solving, Collaboration, Adaptability, Interpersonal Effectiveness, Time Management, It Infrastructure, Cloud Computing, Cybersecurity, Enterprise Applications, Windows Support, Macos Support, Active Directory, Office365, Teams, Onedrive, Sharepoint
Specialization
Candidates should have a Bachelor's degree in Computer Science or a related field, along with 5+ years of progressive IT experience, including at least 3 years in a leadership role. Strong knowledge of IT infrastructure, cloud computing, and enterprise applications is essential.
Experience Required
Minimum 5 year(s)
Sr Technology Consultant - CTJ - TS at Microsoft
Reston, Virginia, United States - Full Time
Skills Needed
Networking, Architecture, Project Management, Risk Management, Microsoft Solutions, Cloud Networking, Technical Governance, Customer Engagement, Security Clearance, Technical Documentation, Collaboration, Mentorship, Problem Solving, Communication, Network Security, Automation
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 3 years of leadership experience, along with a U.S. Government Top Secret Security Clearance. Preferred qualifications include extensive experience in network engineering and cloud networking implementations.
Experience Required
Minimum 5 year(s)
OJT - BS Information Technology (IT) at The Back Room Offshoring Inc.
Angeles, Central Luzon, Philippines - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any particular requirements. It is an OJT position, likely aimed at students or recent graduates.
Officer - Applied Technology Support at Co-Operative Bulk Handling Limited
Australia Plains, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Planning Skills, Sap, Inventory Systems, Communication, Teamwork, Computer Literacy, Data Entry
Specialization
Candidates should have strong attention to detail, proficiency in SAP and inventory systems, and excellent communication skills. Desirable qualifications include warehouse experience and a forklift license.
Senior Network Technology Consultant at Hewlett Packard Enterprise
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Solutions, Customer Engagement, Project Management, Technical Documentation, Consultation, Change Management, Network Design, Leadership, Communication, Collaboration, Problem Management, Stakeholder Management, Network Automation, Technical Expertise, Bgp, Ospf
Specialization
Candidates should have extensive experience in delivering complex network solutions and a deep knowledge of networking protocols and technologies. A bachelor's or master's degree in Computer Science or Engineering is required, along with relevant certifications.
Experience Required
Minimum 10 year(s)
Change & Comms Manager - Technology at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Change Management, Communications, Stakeholder Management, Project Management, Written Communication, Verbal Communication, Change Impact Assessment, Adoption Planning, Content Creation, Training, Collaboration, Feedback Mechanisms, Resistance Management, Engagement Surveys, Communication Plans, Metrics Monitoring
Specialization
Proven experience in organisational change management and communications is essential, along with strong project management skills. A bachelor's degree in a related field is preferred, and certifications in change management or project management are advantageous.
Experience Required
Minimum 5 year(s)
General Manager Consumer Technology at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Consumer Technology, Public Speaking, Media Engagement, Storytelling, Collaboration, Strategic Decision Making, Analytical Skills, Empathy, Leadership, Innovation, Technology Trends, Communication, Narrative Crafting, Stakeholder Engagement, Curiosity, Passion For Technology
Specialization
A deep understanding of consumer technology and proven experience in technology-focused roles is essential. The candidate should be able to distill complex ideas into clear messages and engage with executive stakeholders.
Experience Required
Minimum 5 year(s)
Technology Support Senior Specialist at JPMC Candidate Experience page
Broomfield, Colorado, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Troubleshooting, Customer Support, Problem-Solving, Diagnostic Tools, Hardware, Software, Network Expertise, Incident Management, Service Request Management, Documentation, Operational Management, Continuous Improvement, Technical Issue Resolution, Root Cause Analysis, Efficiency, Customer Satisfaction

Industry

Financial Services

Description
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis
Responsibilities
Provide first-line support for hardware, software, and technology issues while maintaining high levels of customer satisfaction. Assist in the timely delivery of technology support services and contribute to optimal system functionality.
Technology Support Senior Specialist at JPMC Candidate Experience page
Broomfield, Colorado, United States - Full Time
Skills Needed
Troubleshooting, Customer Support, Problem Solving, Diagnostic Tools, Hardware, Software, Network Expertise, Incident Management, Service Request Management, Documentation, Operational Management, Continuous Improvement, Technical Issue Resolution, Root Cause Analysis, Efficiency, Customer Satisfaction
Specialization
6+ months of experience in providing first-contact solutions and end user support is required. Familiarity with troubleshooting techniques and the ability to document issues and procedures are preferred.
Summer 2026 Internship - Technology at Invesco Ltd.
Atlanta, Georgia, United States - Full Time
Skills Needed
Business Analysis, Project Management, Application Development, Web Development, Enterprise Architecture, Quality Assurance, Infrastructure Engineering, Analytical Skills, Technical Abilities, Organizational Skills, Attention To Detail, Interpersonal Skills, Leadership, Initiative, Collaboration, Communication
Specialization
Candidates must be currently enrolled in a bachelor's degree program and be a rising junior with a minimum GPA of 3.2. Proficiency in Microsoft Office and strong analytical and technical skills are required, along with the ability to adapt and work collaboratively.
Information Technology Manager (ITO) at Hong Kong Metropolitan University
, Hong Kong, China - Full Time
Skills Needed
Information Technology, Database Administration, Peoplesoft, Oracle Database, Team Management, Problem Solving, Communication, Interpersonal Skills
Specialization
Candidates should possess a recognized degree in Information Technology or related disciplines and at least 6 years of relevant post-qualification experience. They should have good knowledge and working experience in PeopleSoft ERP system and Oracle Database Administration.
Experience Required
Minimum 5 year(s)
Information Technology Manager (ITO) at Hong Kong Metropolitan University
, Hong Kong, China - Full Time
Skills Needed
Information Technology, Database Administration, Peoplesoft, Oracle Database, Problem Solving, Communication, Interpersonal Skills, Team Management
Specialization
Candidates should possess a recognized degree in Information Technology or related disciplines and at least 6 years of relevant experience. They should have good knowledge of PeopleSoft ERP systems and Oracle Database Administration.
Experience Required
Minimum 5 year(s)
Information Technology Officer (ITO) at Freedom Credit Union
Springfield, Massachusetts, United States - Full Time
Skills Needed
Information Technology, Systems Design, Applications Systems Software, Networking, Cybersecurity, Vendor Management, Project Management, Technical Support, Disaster Recovery, Business Continuity, Firewall Management, Network Management, Performance Management, Compliance, Team Leadership, Policy Development
Specialization
Candidates must have a minimum of ten years of experience in IT, including preparatory roles, and a bachelor's degree in a related field. Relevant certifications and project management experience are strongly preferred.
Experience Required
Minimum 10 year(s)
Technology Sales Representative III at Oracle Risk Management Services
Las Vegas, Nevada, United States - Full Time
Skills Needed
Sales, Customer Centricity, Relationship Building, Account Planning, Saas, Iaas, Paas, Database, Open Source, Cloud Tools, Creative Solutions, Team Selling, Results Oriented, Continuous Learning, C Suite Engagement, Entrepreneurial Spirit
Specialization
Candidates should have experience selling to C-suite and a strong background in cloud technologies. A proven track record of success in selling complex solutions is essential.
Experience Required
Minimum 5 year(s)
Chief Technology Officer (2025-0129) at Acclaim Technical Services
Reston, Virginia, United States - Full Time
Skills Needed
Innovation Leadership, Solution Identification, Solution Development, Brand Building, Thought Leadership, Partnerships And Vendor Management, Market Sensing, Research, Training Expertise, Roi Measurement, Technical Roles, Technology Trends, Strategic Partnerships, Proposal Development, Writing Skills, Cybersecurity, Ai
Specialization
Candidates must have a bachelor's degree, a TS/SCI w/ polygraph security clearance, and at least 15 years of experience in technical roles within the Intelligence Community. Proven leadership in technology efforts and knowledge of federal contracting processes are also required.
Experience Required
Minimum 10 year(s)
Staff enterprise technology engineer at BP Fuel Garage
Pune, maharashtra, India - Full Time
Skills Needed
Public Key Infrastructure, Identity Management, Zero Trust, Automation, Infrastructure As Code, Cloud Security, Collaboration, Communication, Problem Solving, Innovation, Security Frameworks, Ci/Cd Pipelines, Devops, Agile, It Governance, Emerging Technologies
Specialization
A bachelor's degree in a related field and demonstrable experience in enterprise technology and security are required. Strong collaboration and communication skills, along with experience in CI/CD and DevOps methodologies, are essential.
Experience Required
Minimum 5 year(s)
Lending Technology Assistant Manager at Mountain America Credit Union
, , United States - Full Time
Skills Needed
Lending Technology, Product Management, Agile Methodologies, Servicenow, Team Development, Project Management, Api Functionality, Compliance Processes, Technical Aptitude, Analytical Skills, Troubleshooting, Collaboration, Communication, Process Improvements, Vendor Management, System Administration
Specialization
Candidates should have at least 3 years of experience in lending technology or a related field, along with a bachelor's degree or equivalent experience. Familiarity with agile methodologies and the ServiceNow ticketing system is preferred.
Experience Required
Minimum 2 year(s)
Technology Consultant - Data&AI (A2) at Microsoft
, , India - Full Time
Skills Needed
Data, Ai, Project Management, Technical Delivery, Customer Engagement, Risk Management, Business Analysis, Intellectual Property Management, Agile, Scrum, Change Management, Azure, Security, Dynamics
Specialization
Candidates should have a bachelor's degree in a relevant field and at least 1 year of experience, with a preference for those having 3+ years. Technical certifications and delivery management certifications are also preferred.
Experience Required
Minimum 2 year(s)
Account Technology Strategist (ATS) at Microsoft
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Digital Transformation, Ai, Security, Cloud Modernization, Technical Engagement, Strategic Technology Advisor
Specialization
The position requires a strong emphasis on AI, security, and cloud modernization. The ATS must possess extensive experience in strategic technology advisory roles.
Experience Required
Minimum 5 year(s)
Manager, Business Technology Support at Samsara
, , Canada - Full Time
Skills Needed
It Services, Technical Support, Project Management, Team Management, Analytical Skills, Communication Skills, Google Workspace, Okta, Atlassian, Zendesk, Slack, Security, Compliance, Innovation, Automation
Specialization
Candidates should have over 6 years of experience in IT services or related fields, along with team management experience. A technical degree is required, and expertise in tools like Google Workspace and Slack is essential.
Experience Required
Minimum 5 year(s)
Senior Account Technology Strategist at Microsoft
, , United States - Full Time
Skills Needed
Ai Strategy, Security Strategy, Digital Transformation, Technical Consulting, Business Consulting, Customer Engagement, Technology Leadership, Industry Knowledge, Account Management, Collaboration, Executive Communication, Growth Mindset, Coaching, Forecasting, Best Practices, Technology Landscape
Specialization
Candidates must have a Bachelor's Degree in a related field and extensive experience in technical consulting or business consulting. A strong background in digital transformation and collaboration with mid-to-senior level executives is also required.
Experience Required
Minimum 10 year(s)
IT Manager, Global Technology, Asia at Sony Music Global Job Board
Singapore, Singapore, Singapore - Full Time
Skills Needed
Communication, Problem Solving, Collaboration, Adaptability, Interpersonal Effectiveness, Time Management, It Infrastructure, Cloud Computing, Cybersecurity, Enterprise Applications, Windows Support, Macos Support, Active Directory, Office365, Teams, Onedrive, Sharepoint
Specialization
Candidates should have a Bachelor's degree in Computer Science or a related field, along with 5+ years of progressive IT experience, including at least 3 years in a leadership role. Strong knowledge of IT infrastructure, cloud computing, and enterprise applications is essential.
Experience Required
Minimum 5 year(s)
Sr Technology Consultant - CTJ - TS at Microsoft
Reston, Virginia, United States - Full Time
Skills Needed
Networking, Architecture, Project Management, Risk Management, Microsoft Solutions, Cloud Networking, Technical Governance, Customer Engagement, Security Clearance, Technical Documentation, Collaboration, Mentorship, Problem Solving, Communication, Network Security, Automation
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 3 years of leadership experience, along with a U.S. Government Top Secret Security Clearance. Preferred qualifications include extensive experience in network engineering and cloud networking implementations.
Experience Required
Minimum 5 year(s)
OJT - BS Information Technology (IT) at The Back Room Offshoring Inc.
Angeles, Central Luzon, Philippines - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any particular requirements. It is an OJT position, likely aimed at students or recent graduates.
Officer - Applied Technology Support at Co-Operative Bulk Handling Limited
Australia Plains, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Planning Skills, Sap, Inventory Systems, Communication, Teamwork, Computer Literacy, Data Entry
Specialization
Candidates should have strong attention to detail, proficiency in SAP and inventory systems, and excellent communication skills. Desirable qualifications include warehouse experience and a forklift license.
Senior Network Technology Consultant at Hewlett Packard Enterprise
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Solutions, Customer Engagement, Project Management, Technical Documentation, Consultation, Change Management, Network Design, Leadership, Communication, Collaboration, Problem Management, Stakeholder Management, Network Automation, Technical Expertise, Bgp, Ospf
Specialization
Candidates should have extensive experience in delivering complex network solutions and a deep knowledge of networking protocols and technologies. A bachelor's or master's degree in Computer Science or Engineering is required, along with relevant certifications.
Experience Required
Minimum 10 year(s)
Change & Comms Manager - Technology at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Change Management, Communications, Stakeholder Management, Project Management, Written Communication, Verbal Communication, Change Impact Assessment, Adoption Planning, Content Creation, Training, Collaboration, Feedback Mechanisms, Resistance Management, Engagement Surveys, Communication Plans, Metrics Monitoring
Specialization
Proven experience in organisational change management and communications is essential, along with strong project management skills. A bachelor's degree in a related field is preferred, and certifications in change management or project management are advantageous.
Experience Required
Minimum 5 year(s)
General Manager Consumer Technology at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Consumer Technology, Public Speaking, Media Engagement, Storytelling, Collaboration, Strategic Decision Making, Analytical Skills, Empathy, Leadership, Innovation, Technology Trends, Communication, Narrative Crafting, Stakeholder Engagement, Curiosity, Passion For Technology
Specialization
A deep understanding of consumer technology and proven experience in technology-focused roles is essential. The candidate should be able to distill complex ideas into clear messages and engage with executive stakeholders.
Experience Required
Minimum 5 year(s)