a well-established caravan park offering holiday accommodation and long-term stays in a welcoming community. Our team takes pride in creating a positive experience for every guest and resident.

About the role

As our Receptionist, you will be the first point of contact for guests and visitors at Pyramid Holiday Park in Tweed Heads.

Key responsibilities

• Answering phone calls, managing bookings, and responding to emails
• Welcoming and checking in/out guests with professionalism and warmth
• Processing payments from guests, tenants, and residents
• Providing accurate information about the park, facilities, and local area
• Assisting with office administration and general enquiries

About you

• Experience with RMS preferred
• Strong communication and customer service skills
• Good digital skills (e.g. computers and smartphones)
• Strong data entry and typing skills with high attention to accuracy
• Experience with cash handling and payment processing systems
• Professional phone manner and attention to detail
• Ability to stay calm and problem-solve under pressure
• A positive attitude and team spirit