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Operations Manager, Audio Visual - New York Hilton Midtown at Encore Global
New York, New York, United States - Full Time
Skills Needed
Operations Management, Audio Visual Equipment, Staff Leadership, Customer Service, Performance Management, Inventory Control, Scheduling, Budgeting, Upselling, Technical Training, Microsoft Office, Workflow Management
Specialization
Requires a high school diploma and at least 4 years of audio-visual and hospitality experience, including 2 years in a supervisory role. Must be proficient with AV equipment in live show environments and possess strong leadership abilities.
Experience Required
Minimum 2 year(s)
Project Manager, Production - South Florida at Encore Global
, Florida, United States - Full Time
Skills Needed
Project Management, Event Production, Budget Management, Client Relationship Management, Technical Production Scheduling, Inventory Management, Operational Logistics, Technical Diagramming, Vendor Management, Leadership, Ms Office, Cost Control
Specialization
Candidates need a BA/BS degree or equivalent experience and at least 4 years of technical experience in Corporate Staging or Broadcast industries. Strong communication skills, technical background, and the ability to travel up to 50% are required.
Experience Required
Minimum 2 year(s)
Event Operations Director - JW Marriott at Encore Global
Washington, District of Columbia, United States - Full Time
Skills Needed
Audio Visual Operations, Staff Supervision, Inventory Management, Customer Service, Budget Control, Event Planning, Technical Coaching, Performance Management, Microsoft Office, Live Show Production, Vendor Management, Billing Coordination
Specialization
Requires a high school diploma (Bachelor's preferred) and at least 3 years of audio-visual experience with 1+ years in a supervisory role. Must possess a valid driver's license and proficiency in computer hardware and software.
Experience Required
Minimum 2 year(s)
Event Operations Manager - Marriott Marquis at Encore Global
, District of Columbia, United States - Full Time
Skills Needed
Audio Visual Equipment, Staff Leadership, Performance Management, Customer Service, Inventory Control, Workflow Management, Scheduling, Upselling, Microsoft Office, Hospitality Management, Budgeting, Technical Training
Specialization
Requires a high school diploma (Bachelor's preferred) and at least 4 years of AV and hospitality experience, including 2 years of supervisory experience. Must be proficient in AV equipment, computer hardware, and possess strong leadership abilities.
Experience Required
Minimum 2 year(s)
Event Technical Lead, Audio Visual (Part Time Casual) - Greater Richmond Co at Encore Global
Richmond, Virginia, United States - Full Time
Skills Needed
Audio Visual Setup, Technical Troubleshooting, Customer Service, Equipment Operation, Event Technology, Mentoring, Client Relationship Management, Inventory Management, Up Selling, Safety Compliance
Specialization
Requires a high school diploma and at least 2-3 years of audio-visual experience. Candidates must be able to lift 50 lbs and possess a valid driver's license for operating company vehicles.
Experience Required
Minimum 2 year(s)
Senior Marketing Manager at Vcheck Global
pune, maharashtra, India - Full Time
Skills Needed
Marketing Operations, Demand Generation, Campaign Execution, B2b Marketing, Hubspot, Analytics, Attribution Models, Project Management, Email Marketing, Marketing Automation, Content Coordination, Reporting, Lead Nurture Programs, Creative Production, Vendor Management, Event Marketing
Specialization
Candidates should have 7-10 years of marketing experience with a focus on marketing operations and demand generation. Hands-on expertise with HubSpot and strong analytical skills are required.
Experience Required
Minimum 5 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Albuquerque, New Mexico, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Troubleshooting, Case Documentation, Multitasking, Problem Solving, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must possess previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Little Rock, Arkansas, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Pretoria, Gauteng, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Charleston, West Virginia, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Case Documentation, Interpersonal Communication, Remote Collaboration
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must possess previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Birmingham, Alabama, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Columbus, Ohio, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
East London, Eastern Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Bloemfontein, Free State, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Case Documentation, Interpersonal Communication, Remote Collaboration
Specialization
Requires native or near-native fluency in English and French-Canadian, specifically with a Quebecois dialect. Candidates must possess previous customer service experience and meet strict technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Boise, Idaho, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Orlando, Florida, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Troubleshooting, Case Documentation, Multitasking, Problem Solving, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Gqeberha, Eastern Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Troubleshooting, Case Documentation, Problem Solving, Multitasking, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Operations Manager, Audio Visual - New York Hilton Midtown at Encore Global
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

75000.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations Management, Audio Visual Equipment, Staff Leadership, Customer Service, Performance Management, Inventory Control, Scheduling, Budgeting, Upselling, Technical Training, Microsoft Office, Workflow Management

Industry

Events Services

Description
Position Overview   Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.   Key Job Responsibilities   Operations Management   • Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.     • Provides direct supervision of team members including scheduling and time keeping.    • Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.     • Ensures that daily equipment sheets are updated and properly completed.    • Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.     • Attends BEO, Pre-Cons, and pre-production meetings as needed.   • Delegates tasks as appropriate.   Customer Service   • Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.    • Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.    • Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors.  Mentors Technicians to also provide this superior level of customer service.    • Meets with guests’ onsite to ensure that their needs are met and the equipment setup is working properly.     • Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.   People Development & Training   • Promotes and reinforces a positive working environment centered on Encore core values.     • Hire, develop, lead and motivate a talented team of technicians and operational support staff.     • Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.     • Manage human resource related issues including performance management, salary administration and training and development.   • Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.    • Registers and recommends team members for additional training opportunities as needed.   Job Qualifications   • High School Diploma is required. Bachelor’s degree is preferred.    • 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.   • Experience leading workflow and team members.   • Working knowledge of audio visual equipment in a live show environment   • Proficiency with the use of computer hardware   • Proficiency with computer software and programs, including the Internet and Microsoft Office   • Effective leadership abilities and customer satisfaction focus.         Competencies   Deliver World Class Service   • Hospitality   • Ownership   Do The Right Thing   • Manages Ambiguity   Drive Results   • Directs Work   • Achieves Goals   See The Big Picture   • Financial Acumen   Value People   • Builds Effective Teams     Physical Requirements     Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     • Sitting: 2-3 hours per day   • Standing: 3-4 hours per day   • Walking: 3-4 hours per day   • Stooping: 0-1 hour per day   • Crawling: 0-1 hour per day   • Kneeling: 0-1 hour per day   • Bending: 0-1 hour per day   • Reaching (above your head): 0-1 hour per day   • Climbing: 0-1 hour per day   • Grasping: 0-1 hour per day   Lifting Requirements   • 0 - 15 lbs*: Frequently   • 16 - 50 lbs*: Frequently   • 51 - 100 lbs: Occasionally   • Over 100 lbs: Occasionally   Carrying Requirements   • 0 - 15 lbs*: Frequently   • 16 - 50 lbs*: Frequently   • 51 - 100 lbs: Occasionally   • Over 100 lbs: Occasionally   Auditory/Visual Requirements   • Close Vision: Frequently   • Distance Vision: Frequently   • Color Vision: Frequently   • Peripheral Vision: Occasionally   • Depth Perception: Frequently   • Hearing: Continuously   Pushing/Pulling Requirements   • 0 - 15 lbs*: Frequently   • 16 - 50 lbs*: Frequently   • 51 - 100 lbs*: Occasionally   • Over 100 lbs: Occasionally   Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*     Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     Work Environment   Hotel   Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.       The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Responsibilities
Manages daily audio-visual floor operations and technician workflows to ensure high-quality service delivery for clients. Oversees staff leadership, performance management, and inventory cost control to achieve organizational goals.
Operations Manager, Audio Visual - New York Hilton Midtown at Encore Global
New York, New York, United States - Full Time
Skills Needed
Operations Management, Audio Visual Equipment, Staff Leadership, Customer Service, Performance Management, Inventory Control, Scheduling, Budgeting, Upselling, Technical Training, Microsoft Office, Workflow Management
Specialization
Requires a high school diploma and at least 4 years of audio-visual and hospitality experience, including 2 years in a supervisory role. Must be proficient with AV equipment in live show environments and possess strong leadership abilities.
Experience Required
Minimum 2 year(s)
Project Manager, Production - South Florida at Encore Global
, Florida, United States - Full Time
Skills Needed
Project Management, Event Production, Budget Management, Client Relationship Management, Technical Production Scheduling, Inventory Management, Operational Logistics, Technical Diagramming, Vendor Management, Leadership, Ms Office, Cost Control
Specialization
Candidates need a BA/BS degree or equivalent experience and at least 4 years of technical experience in Corporate Staging or Broadcast industries. Strong communication skills, technical background, and the ability to travel up to 50% are required.
Experience Required
Minimum 2 year(s)
Event Operations Director - JW Marriott at Encore Global
Washington, District of Columbia, United States - Full Time
Skills Needed
Audio Visual Operations, Staff Supervision, Inventory Management, Customer Service, Budget Control, Event Planning, Technical Coaching, Performance Management, Microsoft Office, Live Show Production, Vendor Management, Billing Coordination
Specialization
Requires a high school diploma (Bachelor's preferred) and at least 3 years of audio-visual experience with 1+ years in a supervisory role. Must possess a valid driver's license and proficiency in computer hardware and software.
Experience Required
Minimum 2 year(s)
Event Operations Manager - Marriott Marquis at Encore Global
, District of Columbia, United States - Full Time
Skills Needed
Audio Visual Equipment, Staff Leadership, Performance Management, Customer Service, Inventory Control, Workflow Management, Scheduling, Upselling, Microsoft Office, Hospitality Management, Budgeting, Technical Training
Specialization
Requires a high school diploma (Bachelor's preferred) and at least 4 years of AV and hospitality experience, including 2 years of supervisory experience. Must be proficient in AV equipment, computer hardware, and possess strong leadership abilities.
Experience Required
Minimum 2 year(s)
Event Technical Lead, Audio Visual (Part Time Casual) - Greater Richmond Co at Encore Global
Richmond, Virginia, United States - Full Time
Skills Needed
Audio Visual Setup, Technical Troubleshooting, Customer Service, Equipment Operation, Event Technology, Mentoring, Client Relationship Management, Inventory Management, Up Selling, Safety Compliance
Specialization
Requires a high school diploma and at least 2-3 years of audio-visual experience. Candidates must be able to lift 50 lbs and possess a valid driver's license for operating company vehicles.
Experience Required
Minimum 2 year(s)
Senior Marketing Manager at Vcheck Global
pune, maharashtra, India - Full Time
Skills Needed
Marketing Operations, Demand Generation, Campaign Execution, B2b Marketing, Hubspot, Analytics, Attribution Models, Project Management, Email Marketing, Marketing Automation, Content Coordination, Reporting, Lead Nurture Programs, Creative Production, Vendor Management, Event Marketing
Specialization
Candidates should have 7-10 years of marketing experience with a focus on marketing operations and demand generation. Hands-on expertise with HubSpot and strong analytical skills are required.
Experience Required
Minimum 5 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Albuquerque, New Mexico, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Troubleshooting, Case Documentation, Multitasking, Problem Solving, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must possess previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Little Rock, Arkansas, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Pretoria, Gauteng, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Charleston, West Virginia, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Case Documentation, Interpersonal Communication, Remote Collaboration
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must possess previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Birmingham, Alabama, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Columbus, Ohio, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
East London, Eastern Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Case Documentation, Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Bloemfontein, Free State, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Case Documentation, Interpersonal Communication, Remote Collaboration
Specialization
Requires native or near-native fluency in English and French-Canadian, specifically with a Quebecois dialect. Candidates must possess previous customer service experience and meet strict technical hardware requirements, including a Windows 11 PC and fibre internet.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Boise, Idaho, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Problem Solving, Multitasking, Technical Troubleshooting, Crm, Ticketing Systems, Microsoft Teams, Office 365, Case Documentation
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements, including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Orlando, Florida, United States - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Chat Support, Troubleshooting, Case Documentation, Multitasking, Problem Solving, Microsoft Teams, Office 365, Crm, Ticketing Systems
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
Bilingual Customer Support Specialist (English/French-Canadian) at Resolv.Global
Gqeberha, Eastern Cape, South Africa - Full Time
Skills Needed
English Fluency, French Canadian Fluency, Quebecois Dialect, Customer Support, Warranty Claims Processing, Phone Support, Email Support, Live Chat Support, Troubleshooting, Case Documentation, Problem Solving, Multitasking, Crm, Ticketing Systems, Microsoft Teams, Office 365
Specialization
Requires native or near-native fluency in English and French-Canadian with a strong preference for the Quebecois dialect. Candidates must have previous customer service experience and meet specific technical hardware requirements including a Windows 11 PC.
Experience Required
Minimum 2 year(s)
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