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Senior Manager, Global Helpdesk & End‑User Services at J.S. Held LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Global Helpdesk Leadership, End User Services, Servicenow Optimization, Azure Ad/Entra Id, Microsoft Intune, Itsm Platform Management, Automation, Sla Management, Csat Improvement, Incident Management, Problem Management, Stakeholder Management, Global Policy Design, Data Analytics, Knowledge Management, Security Compliance
Specialization
Candidates must have 12+ years in IT support and service management, including 5+ years leading scaled, multi-tier helpdesk organizations and experience designing global service models. Essential technical knowledge includes Entra ID/Azure AD, Conditional Access, and Intune, alongside proven success in improving key metrics like SLA, CSAT, MTTR, and FCR, with exceptional English communication skills.
Experience Required
Minimum 10 year(s)
Principal Specialist, Global Trade Licensing (Remote) at RAYTHEON TECHNOLOGIES CORPORATION
Washington, District of Columbia, United States - Full Time
Skills Needed
Export Authorizations, License Management, Itar, Ear, Dsp 5, Dsp 73, Doc Licenses, Mlas, Taas, Deccs, Snap R, Sap Gt, Ocr Ease, Record Management, Project Management, Excel
Specialization
Candidates must typically possess a University Degree with a minimum of 5 years of relevant experience, or an Advanced Degree with 3 years of experience, specifically applying for and managing ITAR and EAR export authorizations. Required experience also includes using Global Trade tools like DECCS or SNAP-R and researching/applying ITAR and EAR regulations.
Experience Required
Minimum 5 year(s)
Global Product Senior Specialist AI - BI&A Enablement at boston consulting group
Gurgaon, haryana, India - Full Time
Skills Needed
Generative Ai, Llm Capabilities, Prompt Engineering, Model Evaluation, Use Case Evaluation, Agent Performance Optimization, Data Analysis, Sql, Python, Langchain, Llamaindex, Huggingface, Openai Apis, Anthropic Claude, Quality Assurance, Business Intelligence
Specialization
Candidates need 5–8 years of experience in analytics, AI product evaluation, or data enablement, requiring deep knowledge of Generative AI, LLMs, and prompt engineering principles. Essential technical skills include proficiency in analyzing model outputs, familiarity with AI tools like LangChain, basic Python, and strong SQL fluency.
Experience Required
Minimum 5 year(s)
Director -- Global Energy Category Management (GCM) at Tract Capital Management
Mercer Island, Washington, United States - Full Time
Skills Needed
Procurement, Supply Chain Management, Electrical Systems, Data Centers, Supplier Relationship Management, Project Management, Contract Management, Change Management, Data Analytics, Sustainability, Risk Assessment, Negotiation, Strategic Planning, Operational Excellence, Emotional Intelligence, Critical Thinking
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 7 years of experience in procurement, with a focus on electrical systems. A deep understanding of data center electrical systems and proven global procurement experience are essential.
Experience Required
Minimum 5 year(s)
Head of Global Incubator Lab, Marketing Effectiveness at NielsenIQ
Chicago, Illinois, United States - Full Time
Skills Needed
Innovation Leadership, Marketing Mix Modeling, Advanced Analytics, Ai Applications, Machine Learning, C Suite Engagement, Cross Functional Team Leadership, Client Engagement, Strategic Partnerships, Revenue Growth, Data Strategies, Governance Frameworks, Thought Leadership, Commercial Strategy, Analytics Integration, Team Management
Specialization
Candidates should have a proven track record in innovation leadership with at least 15 years of experience in marketing analytics or commercial strategy. An advanced degree in a relevant field is preferred, along with global experience and the ability to engage C-suite stakeholders.
Experience Required
Minimum 10 year(s)
Global Infrastructure Engineer - Data Administrator at IQ-EQ
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Microsoft Sql Server, Database Management, Disaster Recovery, Performance Tuning, Data Integrity, Sql Queries, Indexing Strategies, Capacity Planning, Sql Server Integration Services, Sql Server Reporting Services, Postgresql, Risk Awareness, Communication Skills, Problem Solving, Team Collaboration, Continuous Learning
Specialization
Candidates should have a graduate degree in IT-related disciplines and preferably hold Microsoft Certifications. Experience with SQL failover clustering, integration services, and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Global Investment Bank - FIG - ED/VP, Shanghai/Beijing at JPMC Candidate Experience page
, , - Full Time
Skills Needed
Investment Banking, Client Relationship Management, Mergers & Acquisitions, Financial Modeling, Risk Management, Negotiation, Analytical Skills, Communication Skills, Team Leadership, Training, Cross Border Transactions, Detail Oriented, Corporate Finance, Market Analysis, Equity Capital, Debt Capital
Specialization
Candidates must have a bachelor's degree and a minimum of 7 years of relevant investment banking experience, particularly in the Financial Institutions Group. Strong analytical, communication, and leadership skills are essential, along with proficiency in ECM and M&A.
Experience Required
Minimum 10 year(s)
Global Investment Bank - FIG - ED/VP, Shanghai/Beijing at JPMC Candidate Experience page
, , - Full Time
Skills Needed
Investment Banking, Client Relationship Management, Mergers & Acquisitions, Divestitures, Restructurings, Financial Modeling, Risk Management, Negotiation, Analytical Skills, Communication Skills, Team Leadership, Training, Cross Border Transactions, Detail Oriented, Corporate Finance, Ecm
Specialization
Candidates must have a bachelor's degree and a minimum of 7 years of relevant investment banking experience, particularly in the Financial Institutions Group. Strong analytical, communication, and leadership skills are essential, along with proficiency in ECM and M&A.
Experience Required
Minimum 10 year(s)
Associate Counsel, Global Privacy and Data Protection at Visa
Atlanta, Georgia, United States - Full Time
Skills Needed
Cybersecurity, Data Protection, Data Governance, Incident Response, Legal Advice, Contract Negotiation, Privacy Enhancing Technologies, Regulatory Compliance, Analytical Skills, Problem Solving, Communication Skills, Negotiation Skills, Team Collaboration, Judgment, Client Counseling, Spanish
Specialization
Candidates must have a Juris Doctor degree and be a current member in good standing of a State Bar. Preferred qualifications include experience in incident response, cybersecurity regulations, and familiarity with cybersecurity standards.
Experience Required
Minimum 2 year(s)
Global Sourcing Category Manager - Plastic Extrusions at Fortune Brands
Deerfield, Illinois, United States - Full Time
Skills Needed
Supply Chain Management, Negotiation Skills, Supplier Management, Market Analysis, Cost Reduction, Productivity Improvement, Risk Management, Collaboration, Continuous Improvement, Strategic Sourcing, Project Management, Communication, Problem Solving, Teamwork, Leadership
Specialization
A bachelor's degree in Business, Supply Chain Management, Engineering, or a related field is required. Experience sourcing plastic extrusions for building materials is preferred, along with strong negotiation skills and a collaborative approach to communication.
Experience Required
Minimum 2 year(s)
Global Travel, Expense & Corporate Card Program Lead at Nebius
Reims, Grand Est, France - Full Time
Skills Needed
Travel Management, Expense Management, Corporate Card Programs, Financial Controls, Risk Management, Policy Governance, Data Integrity, Systems Design, Automation, Esg Objectives, Performance Management, Team Leadership, Compliance, Audit Requirements, Stakeholder Engagement, Problem Solving
Specialization
Candidates should have over 10 years of experience in finance operations or related governance roles, with proven experience in global travel and expense programs. A strong understanding of financial controls and hands-on experience with relevant systems is essential.
Experience Required
Minimum 10 year(s)
Recruiter - Game Localization (Globalize service line) at Keywords Studios
Suginami, , Japan - Full Time
Skills Needed
Recruitment, Sourcing, Screening, Interviewing, Negotiation, Communication, Interpersonal Skills, Hr Databases, Ats, Localization Industry, Japanese Language, Chinese Language, Candidate Experience, Recruiting Metrics, Labor Market Trends, Full Cycle Recruitment
Specialization
Candidates should have a bachelor's degree in a related field and proven experience as a Recruiter, preferably in the localization industry. Strong communication skills and familiarity with HR databases and ATS are also required.
Experience Required
Minimum 2 year(s)
Global IT Service Operations and Support Specialist at CMA CGM ASIA SHIPPING PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Network Infrastructure, Configuration Management, Network Devices, Sd Wan, Routers, Switches, Wifi Controllers, Documentation, Service Management, Troubleshooting, Incident Management, Problem Solving, Collaboration, Network Upgrades, Site Implementations, Heatmap Creation
Specialization
The job requires experience in network infrastructure management and the ability to troubleshoot and resolve network-related issues. Candidates should be familiar with various network devices and have skills in documentation and service management.
Experience Required
Minimum 2 year(s)
Associate - Cost Management (Global Capability Centre) at Linesight
Mumbai City, maharashtra, India - Full Time
Skills Needed
Cost Management, Stakeholder Management, Business Development, Client Relationship Management, Contract Negotiation, Leadership, Mentorship, Communication, Team Building, Project Management, Construction, High Tech Projects, Quantity Surveying, Pre Contract Management, Post Contract Management, Client Value Delivery
Specialization
Candidates should have over 8 years of experience in construction with a focus on cost management in a consultancy environment. A degree in cost management or quantity surveying is required, and chartered status with RICS is preferred.
Experience Required
Minimum 10 year(s)
Finance Analyst – Global Workplace & Infrastructure at Applied Materials
Bengaluru, karnataka, India - Full Time
Skills Needed
Financial Planning, Analysis, Capital Project Evaluation, Strategic Planning, Cost Benchmarking, Financial Systems, Modeling, Data Analytics, Ai Tools, Automation, Negotiation, Continuous Improvement, Digital Transformation, Operational Efficiencies, Process Improvements, Vendor Renegotiations
Specialization
The ideal candidate should have a Bachelor's or Master's degree in Finance, Accounting, Economics, or a related field, along with 8+ years of experience in financial planning and analysis. A strong understanding of financial systems and experience with AI tools and automation in finance is highly desirable.
Experience Required
Minimum 10 year(s)
Global Technology Engineer - technical support Cinema at Barco
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, Crm Management, Electronics Troubleshooting, Video Equipment, Network Configuration, Salesforce Crm, Av Projection Equipment, Communication, Team Collaboration, Attention To Detail, Flexibility, Problem Solving, Adaptability, Sla Management
Specialization
Candidates should have 1-3 years of experience in a technical support role and solid knowledge of Microsoft Office tools. Additional experience with electronics troubleshooting, video equipment, and CRM systems is a plus.
Global Head of Digital Factory Solutions Go-to-Market at ServiceNow
Atlanta, Georgia, United States - Full Time
Skills Needed
Manufacturing Industry Experience, Ai Integration, Customer Facing Experience, Go To Market Experience, Sales Pipeline Development, Partner Development, Solution Design, Business Analysis, Presentation Skills, Relationship Building, Operational Transformation, Thought Leadership, Organizational Skills, Time Management, Revenue Target Achievement, Agile Mindset
Specialization
Candidates should have over 10 years of experience in the manufacturing industry and at least 5 years in an IT/technology role. Exceptional presentation skills and the ability to build trusted relationships with customers and internal teams are also required.
Experience Required
Minimum 10 year(s)
Global Head of Digital Factory Solutions Go-to-Market at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Manufacturing Industry Experience, Ai Integration, Customer Facing Experience, Go To Market Experience, Sales Pipeline Development, Partner Development, Solution Design, Business Analysis, Presentation Skills, Relationship Building, Operational Transformation, Thought Leadership, Organizational Skills, Time Management, Revenue Target Achievement, Agile Mindset
Specialization
Candidates should have over 10 years of experience in the manufacturing industry and at least 5 years in an IT or technology role. Strong presentation skills and the ability to build trusted relationships with customers are essential.
Experience Required
Minimum 10 year(s)
Data Scientist, Global Operations Intelligence, SMAI at Micron Technology
, , Singapore - Full Time
Skills Needed
Data Science, Statistical Modeling, Machine Learning, Python, R, Sql, Data Cleansing, Software Development, Feature Extraction, Hadoop, Tensorflow, Etl Processes, Time Series Data, Manufacturing Execution Systems, Data Analysis, Automation
Specialization
Candidates should have a strong desire to build a career in data science, particularly in industrial manufacturing. Experience with machine learning, statistical methods, and programming languages such as Python or R is preferred.
Executive Director Global Project Leader, Oncology R&D at AstraZeneca
Gaithersburg, Maryland, United States - Full Time
Skills Needed
Oncology Drug Development, Leadership, Clinical Data Evaluation, Strategic Planning, Cross Functional Collaboration, Risk Management, Team Effectiveness, Communication, Biologics Development, Regulatory Knowledge, Emerging Data Monitoring, Coaching, Mentoring, Business Development, Clinical Landscape Understanding, Matrixed Environment Experience
Specialization
Candidates must have a graduate degree such as a PhD, PharmD, or MD/PhD and at least 10 years of experience in oncology drug development. A strong understanding of the oncology therapeutic area and experience in leading teams in a matrixed environment are also required.
Experience Required
Minimum 10 year(s)
Senior Manager, Global Helpdesk & End‑User Services at J.S. Held LLC
Ciudad de México, , Mexico -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Global Helpdesk Leadership, End-User Services, ServiceNow Optimization, Azure AD/Entra ID, Microsoft Intune, ITSM Platform Management, Automation, SLA Management, CSAT Improvement, Incident Management, Problem Management, Stakeholder Management, Global Policy Design, Data Analytics, Knowledge Management, Security Compliance

Industry

Business Consulting and Services

Description
Company Description Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations. Job Description The Senior Manager, Global Helpdesk & End‑User Services is a senior technology leader responsible for shaping, scaling, and modernizing the firm’s global helpdesk and end‑user support model. This role goes well beyond day‑to‑day service management: it owns the future state of end‑user support across a complex, multinational environment. This leader serves as both a team manager and the voice of the company, turning user feedback and systemic issues into actionable engineering requests backed by clear business cases, justification, and measurable efficiency impact. They balance strategic design with hands‑on execution, keeping current operations stable, measurable, and responsive while building the next‑generation protocols, escalation models, and service capabilities that anticipate tomorrow’s needs. Strong written and verbal English communication is essential to partner effectively with global stakeholders and business leaders across regions. Key Accountabilities & Responsibilities Global Helpdesk Leadership & Operational Excellence • Lead, coach, and mentor a multi‑tier (Tier 1–3), multi‑region helpdesk to deliver consistent, high‑quality support across time zones. • Build a culture of excellence, critical thinking, customer empathy, urgency, and accountability. • Set clear expectations, performance standards, and career pathways for managers, leads, and agents. • Oversee ticket triage, prioritization, escalations, coverage models, KPI tracking, and team readiness. • Conduct regular 1:1s, performance reviews, skills development, and training plans. • Serve as the executive escalation point for complex or high‑impact incidents. Customer Experience & Service Delivery • Own and continuously improve CSAT, SLA attainment, queue quality, and customer communication standards. • Ensure incidents, requests, and escalations are handled quickly, accurately, and professionally. • Reduce repeat tickets through better knowledge assets, streamlined workflows, and targeted automation. • Maintain disciplined escalation practices—escalate immediately when SLAs are at risk; avoid "sitting tickets." Service Design, Protocols & Future‑State Enablement • Design and implement enhanced global policies, escalation frameworks, and operating standards. • Lead continuous improvement to shift from reactive support to proactive service enablement. • Anticipate future demand from growth, acquisitions, new technologies, and evolving ways of working. Platforms & Tooling (ServiceNow; Azure AD/Entra ID & Intune) ServiceNow Utilization & Optimization • Own the strategic use and evolution of ServiceNow as the core ITSM platform. • Drive advanced adoption (workflow automation, reporting/analytics, self‑service, knowledge management). • Ensure data integrity, standardized definitions, and decision‑grade reporting across regions. • Align configuration, and workflows with business priorities and global standards. Azure AD / Entra ID & Intune Expertise • Maintain strong working knowledge of Entra ID/Azure AD, Conditional Access, imaging, and Microsoft Intune to be able to address user issues with an understanding of how the derlying technology functions. • Guide L1–L3 on troubleshooting, data collection, and categorization to prevent unnecessary escalations. • Ensure escalations include necessary diagnostics, logs, and clear descriptions of attempted steps. • Communicate engineering changes and platform impacts to the team clearly and practically. Automation, Efficiency & Engineering Liaison • Identify recurring/manual support tasks from ticket trends and convert them into automation or self‑service opportunities. • Serve as the communication bridge between support and engineering with clear business cases and impact analyses. • Provide logs, examples, and user feedback to support engineering design. • Track automation progress and outcomes; communicate updates to leadership and support teams. • Facilitate post‑release feedback loops to validate results and identify further improvements. Reporting, Analytics & Insights • Produce weekly/monthly reporting on SLAs, backlog, CSAT, FCR, MTTR, top issues, and trends. • Translate operational data into actionable recommendations. • Present insights, risks, and proposed solutions to leadership. • Ensure global standardization and data integrity. Stakeholder Management & Business Partnership • Gather requirements, feedback, and upcoming business changes. • Build strong relationships with application owners, security, infrastructure, and endpoint engineering. • Translate technical performance into business‑relevant insights. • Communicate effectively across cultures and regions. Incident, Problem & Change Management • Lead or coordinate major incident responses with timely communication. • Drive structured problem management and long‑term issue resolution. • Partner on change management to ensure user readiness. Knowledge Management & Training • Own the knowledge base and ensure accuracy and clarity. • Ensure SOPs, runbooks, and troubleshooting guides are current. • Deliver ongoing training for new tools and processes. Security & Compliance • Maintain knowledge of identity, endpoint, and security standards. • Enforce compliance, access control, and data handling policies. • Support audits with documentation and validation. Hardware Deployment & Lifecycle Management • Oversee global hardware deployment, refresh cycles, and lifecycle standards. • Implement scalable onboarding/offboarding and replacement processes. • Ensure alignment with security, productivity, and cost goals. Leadership Expectations • Personable, but driven by efficiency, automation, and accountability. • Technically strong enough to diagnose operational gaps. • Data‑driven and focused on evidence‑based decisions. • User‑focused with an emphasis on minimizing productivity impact. • Strong escalation discipline and urgency. · Pipeline Management Success Metrics • Global support is consistent, predictable, and trusted. • Escalations decrease as root causes are resolved. • ServiceNow and analytics become decision‑enabling platforms. • Helpdesk is viewed as a strategic capability. • KPIs trend positively (SLA, CSAT, FCR up; MTTR and ticket volume down). Qualifications Required Qualifications • 12+ years in IT support and service management. • 5+ years leading multi‑tier, scaled helpdesk organizations. • Experience designing global service models. • Understanding of Entra ID/Azure AD, Conditional Access, Intune. • Proven improvements in SLA, CSAT, MTTR, and FCR. • Proficiency with ServiceNow. • Exceptional English communication. Preferred Qualifications • ITIL v4 certification. • Experience in multinational environments. • Familiarity with global hardware lifecycle management. • History of building future‑ready operating models. Why This Role Matters This position shapes how employees experience technology daily and influences the firm’s ability to scale, integrate, and innovate. We seek a leader who solves today’s challenges without anchoring the organization to yesterday’s limitations. Additional Information Some of the Benefits We Have Include J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs. Our flexible work environment allows employees to work remotely, when needed Flexible Time Off policy Medical, Dental, and Vision Insurance Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available. Please explore what we’re all about at www.jsheld.com. EEO and Job Accommodations We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request for a reasonable accommodation, please email [email protected] and include “Applicant Accommodation” within the subject line with your request and contact information. All your information will be kept confidential according to EEO guidelines. #LI-SC1 Job Location Type : Remote Department: IT
Responsibilities
This senior technology leader is responsible for shaping, scaling, and modernizing the firm’s global helpdesk and end-user support model, serving as both a team manager and the voice of the company. Key duties include leading a multi-tier helpdesk, owning customer experience metrics, designing future-state service protocols, and driving the strategic use of platforms like ServiceNow and Azure AD/Entra ID.
Senior Manager, Global Helpdesk & End‑User Services at J.S. Held LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Global Helpdesk Leadership, End User Services, Servicenow Optimization, Azure Ad/Entra Id, Microsoft Intune, Itsm Platform Management, Automation, Sla Management, Csat Improvement, Incident Management, Problem Management, Stakeholder Management, Global Policy Design, Data Analytics, Knowledge Management, Security Compliance
Specialization
Candidates must have 12+ years in IT support and service management, including 5+ years leading scaled, multi-tier helpdesk organizations and experience designing global service models. Essential technical knowledge includes Entra ID/Azure AD, Conditional Access, and Intune, alongside proven success in improving key metrics like SLA, CSAT, MTTR, and FCR, with exceptional English communication skills.
Experience Required
Minimum 10 year(s)
Principal Specialist, Global Trade Licensing (Remote) at RAYTHEON TECHNOLOGIES CORPORATION
Washington, District of Columbia, United States - Full Time
Skills Needed
Export Authorizations, License Management, Itar, Ear, Dsp 5, Dsp 73, Doc Licenses, Mlas, Taas, Deccs, Snap R, Sap Gt, Ocr Ease, Record Management, Project Management, Excel
Specialization
Candidates must typically possess a University Degree with a minimum of 5 years of relevant experience, or an Advanced Degree with 3 years of experience, specifically applying for and managing ITAR and EAR export authorizations. Required experience also includes using Global Trade tools like DECCS or SNAP-R and researching/applying ITAR and EAR regulations.
Experience Required
Minimum 5 year(s)
Global Product Senior Specialist AI - BI&A Enablement at boston consulting group
Gurgaon, haryana, India - Full Time
Skills Needed
Generative Ai, Llm Capabilities, Prompt Engineering, Model Evaluation, Use Case Evaluation, Agent Performance Optimization, Data Analysis, Sql, Python, Langchain, Llamaindex, Huggingface, Openai Apis, Anthropic Claude, Quality Assurance, Business Intelligence
Specialization
Candidates need 5–8 years of experience in analytics, AI product evaluation, or data enablement, requiring deep knowledge of Generative AI, LLMs, and prompt engineering principles. Essential technical skills include proficiency in analyzing model outputs, familiarity with AI tools like LangChain, basic Python, and strong SQL fluency.
Experience Required
Minimum 5 year(s)
Director -- Global Energy Category Management (GCM) at Tract Capital Management
Mercer Island, Washington, United States - Full Time
Skills Needed
Procurement, Supply Chain Management, Electrical Systems, Data Centers, Supplier Relationship Management, Project Management, Contract Management, Change Management, Data Analytics, Sustainability, Risk Assessment, Negotiation, Strategic Planning, Operational Excellence, Emotional Intelligence, Critical Thinking
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 7 years of experience in procurement, with a focus on electrical systems. A deep understanding of data center electrical systems and proven global procurement experience are essential.
Experience Required
Minimum 5 year(s)
Head of Global Incubator Lab, Marketing Effectiveness at NielsenIQ
Chicago, Illinois, United States - Full Time
Skills Needed
Innovation Leadership, Marketing Mix Modeling, Advanced Analytics, Ai Applications, Machine Learning, C Suite Engagement, Cross Functional Team Leadership, Client Engagement, Strategic Partnerships, Revenue Growth, Data Strategies, Governance Frameworks, Thought Leadership, Commercial Strategy, Analytics Integration, Team Management
Specialization
Candidates should have a proven track record in innovation leadership with at least 15 years of experience in marketing analytics or commercial strategy. An advanced degree in a relevant field is preferred, along with global experience and the ability to engage C-suite stakeholders.
Experience Required
Minimum 10 year(s)
Global Infrastructure Engineer - Data Administrator at IQ-EQ
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Microsoft Sql Server, Database Management, Disaster Recovery, Performance Tuning, Data Integrity, Sql Queries, Indexing Strategies, Capacity Planning, Sql Server Integration Services, Sql Server Reporting Services, Postgresql, Risk Awareness, Communication Skills, Problem Solving, Team Collaboration, Continuous Learning
Specialization
Candidates should have a graduate degree in IT-related disciplines and preferably hold Microsoft Certifications. Experience with SQL failover clustering, integration services, and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Global Investment Bank - FIG - ED/VP, Shanghai/Beijing at JPMC Candidate Experience page
, , - Full Time
Skills Needed
Investment Banking, Client Relationship Management, Mergers & Acquisitions, Financial Modeling, Risk Management, Negotiation, Analytical Skills, Communication Skills, Team Leadership, Training, Cross Border Transactions, Detail Oriented, Corporate Finance, Market Analysis, Equity Capital, Debt Capital
Specialization
Candidates must have a bachelor's degree and a minimum of 7 years of relevant investment banking experience, particularly in the Financial Institutions Group. Strong analytical, communication, and leadership skills are essential, along with proficiency in ECM and M&A.
Experience Required
Minimum 10 year(s)
Global Investment Bank - FIG - ED/VP, Shanghai/Beijing at JPMC Candidate Experience page
, , - Full Time
Skills Needed
Investment Banking, Client Relationship Management, Mergers & Acquisitions, Divestitures, Restructurings, Financial Modeling, Risk Management, Negotiation, Analytical Skills, Communication Skills, Team Leadership, Training, Cross Border Transactions, Detail Oriented, Corporate Finance, Ecm
Specialization
Candidates must have a bachelor's degree and a minimum of 7 years of relevant investment banking experience, particularly in the Financial Institutions Group. Strong analytical, communication, and leadership skills are essential, along with proficiency in ECM and M&A.
Experience Required
Minimum 10 year(s)
Associate Counsel, Global Privacy and Data Protection at Visa
Atlanta, Georgia, United States - Full Time
Skills Needed
Cybersecurity, Data Protection, Data Governance, Incident Response, Legal Advice, Contract Negotiation, Privacy Enhancing Technologies, Regulatory Compliance, Analytical Skills, Problem Solving, Communication Skills, Negotiation Skills, Team Collaboration, Judgment, Client Counseling, Spanish
Specialization
Candidates must have a Juris Doctor degree and be a current member in good standing of a State Bar. Preferred qualifications include experience in incident response, cybersecurity regulations, and familiarity with cybersecurity standards.
Experience Required
Minimum 2 year(s)
Global Sourcing Category Manager - Plastic Extrusions at Fortune Brands
Deerfield, Illinois, United States - Full Time
Skills Needed
Supply Chain Management, Negotiation Skills, Supplier Management, Market Analysis, Cost Reduction, Productivity Improvement, Risk Management, Collaboration, Continuous Improvement, Strategic Sourcing, Project Management, Communication, Problem Solving, Teamwork, Leadership
Specialization
A bachelor's degree in Business, Supply Chain Management, Engineering, or a related field is required. Experience sourcing plastic extrusions for building materials is preferred, along with strong negotiation skills and a collaborative approach to communication.
Experience Required
Minimum 2 year(s)
Global Travel, Expense & Corporate Card Program Lead at Nebius
Reims, Grand Est, France - Full Time
Skills Needed
Travel Management, Expense Management, Corporate Card Programs, Financial Controls, Risk Management, Policy Governance, Data Integrity, Systems Design, Automation, Esg Objectives, Performance Management, Team Leadership, Compliance, Audit Requirements, Stakeholder Engagement, Problem Solving
Specialization
Candidates should have over 10 years of experience in finance operations or related governance roles, with proven experience in global travel and expense programs. A strong understanding of financial controls and hands-on experience with relevant systems is essential.
Experience Required
Minimum 10 year(s)
Recruiter - Game Localization (Globalize service line) at Keywords Studios
Suginami, , Japan - Full Time
Skills Needed
Recruitment, Sourcing, Screening, Interviewing, Negotiation, Communication, Interpersonal Skills, Hr Databases, Ats, Localization Industry, Japanese Language, Chinese Language, Candidate Experience, Recruiting Metrics, Labor Market Trends, Full Cycle Recruitment
Specialization
Candidates should have a bachelor's degree in a related field and proven experience as a Recruiter, preferably in the localization industry. Strong communication skills and familiarity with HR databases and ATS are also required.
Experience Required
Minimum 2 year(s)
Global IT Service Operations and Support Specialist at CMA CGM ASIA SHIPPING PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Network Infrastructure, Configuration Management, Network Devices, Sd Wan, Routers, Switches, Wifi Controllers, Documentation, Service Management, Troubleshooting, Incident Management, Problem Solving, Collaboration, Network Upgrades, Site Implementations, Heatmap Creation
Specialization
The job requires experience in network infrastructure management and the ability to troubleshoot and resolve network-related issues. Candidates should be familiar with various network devices and have skills in documentation and service management.
Experience Required
Minimum 2 year(s)
Associate - Cost Management (Global Capability Centre) at Linesight
Mumbai City, maharashtra, India - Full Time
Skills Needed
Cost Management, Stakeholder Management, Business Development, Client Relationship Management, Contract Negotiation, Leadership, Mentorship, Communication, Team Building, Project Management, Construction, High Tech Projects, Quantity Surveying, Pre Contract Management, Post Contract Management, Client Value Delivery
Specialization
Candidates should have over 8 years of experience in construction with a focus on cost management in a consultancy environment. A degree in cost management or quantity surveying is required, and chartered status with RICS is preferred.
Experience Required
Minimum 10 year(s)
Finance Analyst – Global Workplace & Infrastructure at Applied Materials
Bengaluru, karnataka, India - Full Time
Skills Needed
Financial Planning, Analysis, Capital Project Evaluation, Strategic Planning, Cost Benchmarking, Financial Systems, Modeling, Data Analytics, Ai Tools, Automation, Negotiation, Continuous Improvement, Digital Transformation, Operational Efficiencies, Process Improvements, Vendor Renegotiations
Specialization
The ideal candidate should have a Bachelor's or Master's degree in Finance, Accounting, Economics, or a related field, along with 8+ years of experience in financial planning and analysis. A strong understanding of financial systems and experience with AI tools and automation in finance is highly desirable.
Experience Required
Minimum 10 year(s)
Global Technology Engineer - technical support Cinema at Barco
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, Crm Management, Electronics Troubleshooting, Video Equipment, Network Configuration, Salesforce Crm, Av Projection Equipment, Communication, Team Collaboration, Attention To Detail, Flexibility, Problem Solving, Adaptability, Sla Management
Specialization
Candidates should have 1-3 years of experience in a technical support role and solid knowledge of Microsoft Office tools. Additional experience with electronics troubleshooting, video equipment, and CRM systems is a plus.
Global Head of Digital Factory Solutions Go-to-Market at ServiceNow
Atlanta, Georgia, United States - Full Time
Skills Needed
Manufacturing Industry Experience, Ai Integration, Customer Facing Experience, Go To Market Experience, Sales Pipeline Development, Partner Development, Solution Design, Business Analysis, Presentation Skills, Relationship Building, Operational Transformation, Thought Leadership, Organizational Skills, Time Management, Revenue Target Achievement, Agile Mindset
Specialization
Candidates should have over 10 years of experience in the manufacturing industry and at least 5 years in an IT/technology role. Exceptional presentation skills and the ability to build trusted relationships with customers and internal teams are also required.
Experience Required
Minimum 10 year(s)
Global Head of Digital Factory Solutions Go-to-Market at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Manufacturing Industry Experience, Ai Integration, Customer Facing Experience, Go To Market Experience, Sales Pipeline Development, Partner Development, Solution Design, Business Analysis, Presentation Skills, Relationship Building, Operational Transformation, Thought Leadership, Organizational Skills, Time Management, Revenue Target Achievement, Agile Mindset
Specialization
Candidates should have over 10 years of experience in the manufacturing industry and at least 5 years in an IT or technology role. Strong presentation skills and the ability to build trusted relationships with customers are essential.
Experience Required
Minimum 10 year(s)
Data Scientist, Global Operations Intelligence, SMAI at Micron Technology
, , Singapore - Full Time
Skills Needed
Data Science, Statistical Modeling, Machine Learning, Python, R, Sql, Data Cleansing, Software Development, Feature Extraction, Hadoop, Tensorflow, Etl Processes, Time Series Data, Manufacturing Execution Systems, Data Analysis, Automation
Specialization
Candidates should have a strong desire to build a career in data science, particularly in industrial manufacturing. Experience with machine learning, statistical methods, and programming languages such as Python or R is preferred.
Executive Director Global Project Leader, Oncology R&D at AstraZeneca
Gaithersburg, Maryland, United States - Full Time
Skills Needed
Oncology Drug Development, Leadership, Clinical Data Evaluation, Strategic Planning, Cross Functional Collaboration, Risk Management, Team Effectiveness, Communication, Biologics Development, Regulatory Knowledge, Emerging Data Monitoring, Coaching, Mentoring, Business Development, Clinical Landscape Understanding, Matrixed Environment Experience
Specialization
Candidates must have a graduate degree such as a PhD, PharmD, or MD/PhD and at least 10 years of experience in oncology drug development. A strong understanding of the oncology therapeutic area and experience in leading teams in a matrixed environment are also required.
Experience Required
Minimum 10 year(s)
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