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Command Language Program (CLP) Support at Ascensus Global Inc
, Washington, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Cultural Awareness Training, Inventory Management, Facility Scheduling, Microsoft Excel, Microsoft Powerpoint, Microsoft Schedule, Report Generation, Communication Skills, Organizational Skills, Leadership Skills
Specialization
Requires at least 1 year of CLP support and 5 years of experience developing pre-deployment cultural training for the USINDOPACOM region. Must be able to obtain and maintain a NACI security investigation.
Experience Required
Minimum 5 year(s)
Group Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
People Management, Process Improvement, Stakeholder Management, Audit Assistance
Specialization
Candidates should have a B.Com, MBA, CA, or CWA. Strong people management skills are essential.
Experience Required
Minimum 5 year(s)
Group Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations Management, Team Management, Process Improvement, Process Stabilization, Stakeholder Management, Audit Support, Production Management, Client Deliverables
Specialization
Candidates must hold a degree in B.Com, MBA, CA, or CWA. Strong people management skills and experience in operational oversight are required.
Experience Required
Minimum 5 year(s)
Assistant Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Month End Close, Financial Reporting, Controllership, Balance Sheet Reconciliation, Ifrs, Hyperion Financial Management, Oracle, Microsoft Office, Analytical Review, General Ledger, Statutory Accounts, Process Improvement
Specialization
Requires a minimum of 3 years of experience in GL and reporting, preferably within the BPO or financial services industry. Candidates should be qualified accountants or commerce postgraduates with proficiency in Hyperion and Oracle.
Experience Required
Minimum 2 year(s)
Lead Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
General Accounting, Journal Entries, Reconciliation, Month Close, Transfer Pricing, Financial Reporting, Revenue Accounting, Intercompany Process, Oracle, Trend Analysis, Stakeholder Management, Microsoft Office, Process Improvement, Analytical Review, Sla Management, Risk Control
Specialization
Candidates must have at least 5 years of experience in an outsourcing environment with expertise in General Accounting and GL processes. A professional accounting qualification or equivalent is required, along with proficiency in ERP systems like Oracle.
Experience Required
Minimum 5 year(s)
Contract Employee at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Network Monitoring, Server Monitoring, Ccna, Msca
Specialization
Candidates must hold a graduate degree. Professional certifications such as CCNA or MSCA are required.
Customer Specialist – Bridgetowne Site (Experienced) at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Empathy, Problem Solving, Active Listening
Specialization
Candidates must have at least a high school diploma or completed 2 years of college depending on the specific account. Applicants must be willing to work onsite and on shifting schedules.
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Leadership, Team Management, Sentiment Analysis, Root Cause Analysis, Action Planning, Coaching, Stakeholder Management, Communication, Analytical Thinking, Crm Systems, Call Center Operations, Data Privacy Compliance, Process Improvement, Performance Management, Strategic Thinking
Specialization
Requires at least 5 years of quality assurance experience in a BPO environment with a minimum of 2 years in a leadership role. Candidates must possess strong knowledge of QA methodologies, CRM systems, and advanced monitoring tools.
Experience Required
Minimum 5 year(s)
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Leadership, Team Management, Sentiment Analysis, Root Cause Analysis, Action Planning, Coaching, Stakeholder Management, Crm Systems, Call Center Operations, Data Privacy, Performance Metrics, Strategic Thinking, Problem Solving, Communication, Analytical Thinking
Specialization
Requires at least 5 years of quality assurance experience in a BPO environment with a minimum of 2 years in a leadership role. Candidates must possess strong knowledge of QA methodologies, CRM systems, and advanced monitoring tools.
Experience Required
Minimum 5 year(s)
Lead Associate - Record To Report - ( ERP Experience : SAP, Blackline Mand at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Gl Accounting, Management Reporting, Bank Reconciliation, Fixed Assets Accounting, Balance Sheet Reconciliation, Sap, Blackline, Ms Office, Excel, Powerpoint, Communication Skills, Process Improvement, Internal Controls, Sla Management, Bpo Experience
Specialization
Requires a commerce graduate with 3-4 years of experience in finance and accounting, specifically within a BPO or MNC environment. Mandatory proficiency in SAP, Blackline, and MS Office is required, along with the ability to work US night shifts.
Experience Required
Minimum 2 year(s)
Assistant Branch Manager II at Global Credit Union
, , - Full Time
Skills Needed
Leadership, Staff Supervision, Sales Performance, Customer Service, Coaching, Employee Development, Operational Compliance, Branch Management, Financial Reporting, Relationship Management, Conflict Resolution, Communication Skills, Time Management, Cash Handling, Insurance Licensing, Emotional Intelligence
Specialization
Requires a high school diploma or equivalent and at least three years of supervisory experience in retail or branch banking. Candidates must demonstrate strong leadership, communication skills, and the ability to meet operational and sales objectives.
Experience Required
Minimum 2 year(s)
Chennai Walk in - Associate / Sr. Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Invoice Processing, Vendor Setup, Payment Scheduling, T&E Audits, Query Management, Reporting, Ms Word, Ms Excel, Ms Outlook, Communication, Operations, Requisition To Po
Specialization
Candidates must hold a degree in B.Com, M.Com, BBA, or MBA. Proficiency in MS Office tools and strong oral and written English communication skills are required.
Chennai Walk in - Associate / Sr. Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Invoice Processing, Vendor Setup, Payment Scheduling, T&E Audits, Query Management, Reporting, Ms Word, Ms Excel, Ms Outlook, Communication, Operations, Bpm
Specialization
Candidates must hold a degree in B.Com, M.Com, BBA, or MBA. Proficiency in MS Office tools and strong oral and written English communication skills are required.
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Management, Lean Six Sigma, Governance, Risk Management, Statistical Analysis, Performance Management, Rca Framework, Digitalization, Iso Standards, Agile Methodology, Excel, Minitab, Power Bi, Coaching, Mentoring, Data Analysis
Specialization
Candidates must hold a graduate or postgraduate degree with 6-8 years of total work experience, including at least 3-4 years in quality management. A Lean Six Sigma Black Belt certification and proficiency in tools like Excel, Minitab, and Power BI are required.
Experience Required
Minimum 5 year(s)
Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations, Data Analysis, Domain Excellence, Business Process Management
Specialization
The candidate must hold a Bachelor's degree. No further specific requirements were detailed in the job posting.
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Ma at WNS Global Services
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Problem Solving, Decision Making, Analytical Skills, Team Management, Coaching, Six Sigma, Blackbelt, Greenbelt, Operational Support, Performance Management, Bpo Experience, Quality Management
Specialization
Candidates must have 7 to 9 years of BPO experience, with at least 3 to 5 years in a quality management role. A college degree is preferred, along with Greenbelt or Blackbelt certification.
Experience Required
Minimum 5 year(s)
Retention Specialist - Alabang at WNS Global Services
Muntinlupa, National Capital District, Philippines - Full Time
Skills Needed
Customer Service, B2b Sales, Retention, Renewals, Inside Sales, Crm, Salesforce, Hubspot, Customer Success, Saas Business Models, Communication, Empathy, Problem Solving
Specialization
Candidates must be college graduates with at least 2 years of relevant experience in sales, retention, or customer success. Proficiency in CRM tools and a willingness to work onsite on shifting schedules are required.
Experience Required
Minimum 2 year(s)
Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations, Data Analysis, Business Process Management, Domain Excellence
Specialization
Candidates must hold a Bachelor's degree. The role requires alignment with the operational requirements of the company.
Assistant Manager - Process Training - RTR, Record to Report, Excellent com at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Process Training, Record To Report, Finance And Accounting, Stakeholder Management, Training Delivery, Team Management, Microsoft Office, Excel, Powerpoint, Communication Skills, Presentation Skills, Interpersonal Skills, Bpm, Bpo, Ptp, Otc
Specialization
Requires a graduate degree in Commerce with 6-8 years of experience in the F&A domain. Candidates must possess strong communication, presentation, and stakeholder management skills with proficiency in Microsoft Office.
Experience Required
Minimum 5 year(s)
AI Training Content Creation & Training- AVP/Sr. Group Manager at WNS Global Services
Pune, maharashtra, India - Full Time
Skills Needed
Generative Ai, Content Strategy, Instructional Design, Team Leadership, Stakeholder Management, Training Metrics, Data Analysis, Process Improvement, Communication Skills, Project Management, Synthesia, Midjourney, Runway, Articulate, Vyond, Customer Service Operations
Specialization
Candidates must have over 10 years of experience in content strategy and training, with at least 3-5 years in a senior management role. A bachelor's degree is required, along with deep expertise in generative AI tools and contact center operations.
Experience Required
Minimum 10 year(s)
Command Language Program (CLP) Support at Ascensus Global Inc
, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administrative Support, Cultural Awareness Training, Inventory Management, Facility Scheduling, Microsoft Excel, Microsoft PowerPoint, Microsoft Schedule, Report Generation, Communication Skills, Organizational Skills, Leadership Skills

Industry

Translation and Localization

Description
Description ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer’s unique communication and operational objectives throughout the U.S. and across the globe. POSITION SUMMARY: AGI is seeking CLP Support for a country-wide language training contract. The Command Language Program (CLP) Support is responsible for providing customer service, administrative support, cultural awareness training, and resource/facilities functions 100% of the time. Requirements ESSENTIAL RESPONSIBILITIES: Provide customer service, staff support, and resource/facilities functions. Control and maintain an extensive inventory of materials, publications, equipment, and other assigned facility resources. Assist customers (in person, via email or phone) in the selection and checkout of materials (per local Government policy) and orientation to the use of language facility resources. Support staff and instructors with such administrative functions as copying, typing, duplication of classroom materials such as A/V and multi-media, training aids, classroom setup and tear down, coordination with the Contractor Office Representative for supplies, and other similar tasks. Schedule facility resources and learning activities/events, as well as monitoring the use of facility resources. Generate word-processed or data-based reports on attendance, inventories, scheduling, etc. Design, Develop, and Deliver Cultural Awareness orientation training as requested. SECURITY CLEARANCE: All personnel hired are required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation as a condition of employment. QUALIFICATIONS: Minimum 1 year of CLP support. Familiarity with foreign languages and/or training. Possess military experience, preferred military linguist and knowledge of Command Language Programs (CLP), that have additional expertise in manipulating excel spreadsheets, Microsoft Schedule, web-based systems, PowerPoint, and other software programs. Possess excellent communication, organizational, and leadership skills to work effectively with government and contract staff. Minimum of 5 years’ experience developing, designing, and teaching pre-deployment cultural training for regions such as USINDOPACOM Theater ((AO) Area’s of Operation). PREFERRED QUALIFICATIONS: Experience supporting a language training contract. 3 years of CLP support experience. WORK ENVIRONMENT: 8-hour shifts. PAY RANGE: Pay Range: Pay rate commensurate to SCA rate per work location. Ascensus Global Inc. (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary. BENEFITS: Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay. AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.
Responsibilities
Provide administrative and customer service support for a language training facility, including resource management and scheduling. Design and deliver cultural awareness orientation training for personnel.
Command Language Program (CLP) Support at Ascensus Global Inc
, Washington, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Cultural Awareness Training, Inventory Management, Facility Scheduling, Microsoft Excel, Microsoft Powerpoint, Microsoft Schedule, Report Generation, Communication Skills, Organizational Skills, Leadership Skills
Specialization
Requires at least 1 year of CLP support and 5 years of experience developing pre-deployment cultural training for the USINDOPACOM region. Must be able to obtain and maintain a NACI security investigation.
Experience Required
Minimum 5 year(s)
Group Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
People Management, Process Improvement, Stakeholder Management, Audit Assistance
Specialization
Candidates should have a B.Com, MBA, CA, or CWA. Strong people management skills are essential.
Experience Required
Minimum 5 year(s)
Group Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations Management, Team Management, Process Improvement, Process Stabilization, Stakeholder Management, Audit Support, Production Management, Client Deliverables
Specialization
Candidates must hold a degree in B.Com, MBA, CA, or CWA. Strong people management skills and experience in operational oversight are required.
Experience Required
Minimum 5 year(s)
Assistant Manager - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Month End Close, Financial Reporting, Controllership, Balance Sheet Reconciliation, Ifrs, Hyperion Financial Management, Oracle, Microsoft Office, Analytical Review, General Ledger, Statutory Accounts, Process Improvement
Specialization
Requires a minimum of 3 years of experience in GL and reporting, preferably within the BPO or financial services industry. Candidates should be qualified accountants or commerce postgraduates with proficiency in Hyperion and Oracle.
Experience Required
Minimum 2 year(s)
Lead Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
General Accounting, Journal Entries, Reconciliation, Month Close, Transfer Pricing, Financial Reporting, Revenue Accounting, Intercompany Process, Oracle, Trend Analysis, Stakeholder Management, Microsoft Office, Process Improvement, Analytical Review, Sla Management, Risk Control
Specialization
Candidates must have at least 5 years of experience in an outsourcing environment with expertise in General Accounting and GL processes. A professional accounting qualification or equivalent is required, along with proficiency in ERP systems like Oracle.
Experience Required
Minimum 5 year(s)
Contract Employee at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Network Monitoring, Server Monitoring, Ccna, Msca
Specialization
Candidates must hold a graduate degree. Professional certifications such as CCNA or MSCA are required.
Customer Specialist – Bridgetowne Site (Experienced) at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Empathy, Problem Solving, Active Listening
Specialization
Candidates must have at least a high school diploma or completed 2 years of college depending on the specific account. Applicants must be willing to work onsite and on shifting schedules.
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Leadership, Team Management, Sentiment Analysis, Root Cause Analysis, Action Planning, Coaching, Stakeholder Management, Communication, Analytical Thinking, Crm Systems, Call Center Operations, Data Privacy Compliance, Process Improvement, Performance Management, Strategic Thinking
Specialization
Requires at least 5 years of quality assurance experience in a BPO environment with a minimum of 2 years in a leadership role. Candidates must possess strong knowledge of QA methodologies, CRM systems, and advanced monitoring tools.
Experience Required
Minimum 5 year(s)
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Leadership, Team Management, Sentiment Analysis, Root Cause Analysis, Action Planning, Coaching, Stakeholder Management, Crm Systems, Call Center Operations, Data Privacy, Performance Metrics, Strategic Thinking, Problem Solving, Communication, Analytical Thinking
Specialization
Requires at least 5 years of quality assurance experience in a BPO environment with a minimum of 2 years in a leadership role. Candidates must possess strong knowledge of QA methodologies, CRM systems, and advanced monitoring tools.
Experience Required
Minimum 5 year(s)
Lead Associate - Record To Report - ( ERP Experience : SAP, Blackline Mand at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Gl Accounting, Management Reporting, Bank Reconciliation, Fixed Assets Accounting, Balance Sheet Reconciliation, Sap, Blackline, Ms Office, Excel, Powerpoint, Communication Skills, Process Improvement, Internal Controls, Sla Management, Bpo Experience
Specialization
Requires a commerce graduate with 3-4 years of experience in finance and accounting, specifically within a BPO or MNC environment. Mandatory proficiency in SAP, Blackline, and MS Office is required, along with the ability to work US night shifts.
Experience Required
Minimum 2 year(s)
Assistant Branch Manager II at Global Credit Union
, , - Full Time
Skills Needed
Leadership, Staff Supervision, Sales Performance, Customer Service, Coaching, Employee Development, Operational Compliance, Branch Management, Financial Reporting, Relationship Management, Conflict Resolution, Communication Skills, Time Management, Cash Handling, Insurance Licensing, Emotional Intelligence
Specialization
Requires a high school diploma or equivalent and at least three years of supervisory experience in retail or branch banking. Candidates must demonstrate strong leadership, communication skills, and the ability to meet operational and sales objectives.
Experience Required
Minimum 2 year(s)
Chennai Walk in - Associate / Sr. Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Invoice Processing, Vendor Setup, Payment Scheduling, T&E Audits, Query Management, Reporting, Ms Word, Ms Excel, Ms Outlook, Communication, Operations, Requisition To Po
Specialization
Candidates must hold a degree in B.Com, M.Com, BBA, or MBA. Proficiency in MS Office tools and strong oral and written English communication skills are required.
Chennai Walk in - Associate / Sr. Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Invoice Processing, Vendor Setup, Payment Scheduling, T&E Audits, Query Management, Reporting, Ms Word, Ms Excel, Ms Outlook, Communication, Operations, Bpm
Specialization
Candidates must hold a degree in B.Com, M.Com, BBA, or MBA. Proficiency in MS Office tools and strong oral and written English communication skills are required.
Senior Group Manager - Transactional Quality at WNS Global Services
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Quality Management, Lean Six Sigma, Governance, Risk Management, Statistical Analysis, Performance Management, Rca Framework, Digitalization, Iso Standards, Agile Methodology, Excel, Minitab, Power Bi, Coaching, Mentoring, Data Analysis
Specialization
Candidates must hold a graduate or postgraduate degree with 6-8 years of total work experience, including at least 3-4 years in quality management. A Lean Six Sigma Black Belt certification and proficiency in tools like Excel, Minitab, and Power BI are required.
Experience Required
Minimum 5 year(s)
Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations, Data Analysis, Domain Excellence, Business Process Management
Specialization
The candidate must hold a Bachelor's degree. No further specific requirements were detailed in the job posting.
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Ma at WNS Global Services
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Problem Solving, Decision Making, Analytical Skills, Team Management, Coaching, Six Sigma, Blackbelt, Greenbelt, Operational Support, Performance Management, Bpo Experience, Quality Management
Specialization
Candidates must have 7 to 9 years of BPO experience, with at least 3 to 5 years in a quality management role. A college degree is preferred, along with Greenbelt or Blackbelt certification.
Experience Required
Minimum 5 year(s)
Retention Specialist - Alabang at WNS Global Services
Muntinlupa, National Capital District, Philippines - Full Time
Skills Needed
Customer Service, B2b Sales, Retention, Renewals, Inside Sales, Crm, Salesforce, Hubspot, Customer Success, Saas Business Models, Communication, Empathy, Problem Solving
Specialization
Candidates must be college graduates with at least 2 years of relevant experience in sales, retention, or customer success. Proficiency in CRM tools and a willingness to work onsite on shifting schedules are required.
Experience Required
Minimum 2 year(s)
Associate - Operations at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Operations, Data Analysis, Business Process Management, Domain Excellence
Specialization
Candidates must hold a Bachelor's degree. The role requires alignment with the operational requirements of the company.
Assistant Manager - Process Training - RTR, Record to Report, Excellent com at WNS Global Services
Chennai, tamil nadu, India - Full Time
Skills Needed
Process Training, Record To Report, Finance And Accounting, Stakeholder Management, Training Delivery, Team Management, Microsoft Office, Excel, Powerpoint, Communication Skills, Presentation Skills, Interpersonal Skills, Bpm, Bpo, Ptp, Otc
Specialization
Requires a graduate degree in Commerce with 6-8 years of experience in the F&A domain. Candidates must possess strong communication, presentation, and stakeholder management skills with proficiency in Microsoft Office.
Experience Required
Minimum 5 year(s)
AI Training Content Creation & Training- AVP/Sr. Group Manager at WNS Global Services
Pune, maharashtra, India - Full Time
Skills Needed
Generative Ai, Content Strategy, Instructional Design, Team Leadership, Stakeholder Management, Training Metrics, Data Analysis, Process Improvement, Communication Skills, Project Management, Synthesia, Midjourney, Runway, Articulate, Vyond, Customer Service Operations
Specialization
Candidates must have over 10 years of experience in content strategy and training, with at least 3-5 years in a senior management role. A bachelor's degree is required, along with deep expertise in generative AI tools and contact center operations.
Experience Required
Minimum 10 year(s)
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