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Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Billing Transactions, Technical Support, Communication Skills, Organizational Skills, Time Management, Patience, Computer Navigation, Ms Office, Excel, Word, Telephone Etiquette, Listening Abilities, Teamwork
Specialization
Candidates should have up to 1 year of experience, preferably in customer service, and some post-high school education is preferred. Essential requirements include excellent telephone etiquette, strong communication and listening skills, organizational techniques, patience, and basic computer navigation abilities.
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Cash Balancing, Data Entry, Sales Audit, Deposit Resolution, Bank Reconciliation, Receivable Reconciliation, Month End Close, Journal Entry Posting, Process Improvement, Sla Adherence, Cash Application
Specialization
Candidates must be graduates with an Accounting major or equivalent, possessing 0 to 1 year of experience, and are expected to meet assigned targets according to SLAs and internal standards. Preferred exposure includes areas within the Order-to-Cash process such as Cash Application and various reconciliation tasks.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Training, Coaching, Mentoring, Assessment, Feedback, Communication, Reporting, Training Administration, Needs Identification, Material Compilation, Client Interaction
Specialization
The job requires the ability to identify training needs and compile materials to address gaps. Additionally, the candidate should be capable of managing training administration tasks.
Experience Required
Minimum 2 year(s)
Executive at HEIKAL
Panoli, gujarat, India - Full Time
Skills Needed
Sop Implementation, Cgmp Compliance, Ehs Compliance, Warehouse Management, Quality Control, Inventory Coordination, Audit Preparation, Regulatory Compliance, Supervision, Corrective Action, Process Improvement, Reporting
Specialization
The candidate must hold a B.Com. in Accounts and possess a strong understanding of regulatory compliance and warehouse operations. Experience in managing quality concerns and coordinating with cross-functional teams is essential for this role.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Communication, Ms Office, Ms Excel, Word Doc, Outlook, Sap, Servicenow, Successfactors, Human Resource, Attention To Detail, Accuracy, Data Management, Recruitment Support, Onboarding Support, Payroll Administration, Benefits Administration
Specialization
Candidates must possess excellent verbal and written communication skills along with a strong working knowledge of MS Office applications like Excel, Word, and Outlook. Experience with SAP, ServiceNow, and SuccessFactors is considered an added advantage.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Webchat, Problem Solving, Communication, Quality Compliance, Regulatory Compliance, Time Management, Customer Satisfaction
Specialization
The job requires representatives to maintain customer satisfaction and compliance with quality and regulatory standards. Key performance indicators include average handle time and first response time.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Order Processing, Customer Inquiries, Account Management, Communication Skills, Multilingual Proficiency, International Customer Support, Administrative Duties, Logistics Coordination, Crm Systems, Problem Solving, Attention To Detail, Multitasking, Troubleshooting, Stock Checks, Refund Processing, Customer Satisfaction
Specialization
Candidates must possess a minimum of 2 years of customer service experience, preferably in e-commerce or retail, and be fluent in English. Essential qualifications include strong communication, proficiency with CRM systems, excellent problem-solving abilities, and the capacity to manage high volumes of work in a fast-paced setting.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Fare Types, Routing Types, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity, Query Resolution, Customer Relationship Management, Process Improvement, Flexibility
Specialization
Candidates must possess working knowledge of any Global Distribution System (GDS) and expertise in handling refunds, fares, and pricing, along with a required travel certification. The position also demands good communication skills, travel geographical knowledge, and a commitment to high accuracy and continuous learning.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Customer Service, Order Processing, Problem Solving, Communication, Interpersonal Skills, Crm Systems, Multitasking, Attention To Detail, Organizational Skills, International Customer Support, Returns Management, Logistics Coordination, Inventory Management, Language Proficiency, Administrative Tasks, Customer Satisfaction
Specialization
Candidates must be fluent in English and have a minimum of 2 years of customer service experience, preferably in e-commerce or retail. Strong communication skills and proficiency in multiple languages are essential.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Communication Skills, Telephone Etiquette, Active Listening, Organizational Skills, Time Management, Patience, Microsoft Office, Word, Excel, Technical Support, Billing Transactions, Data Entry
Specialization
Candidates should have up to one year of experience in a customer service environment and possess strong communication and organizational skills. Proficiency in basic computer applications like MS Office is required, along with the ability to commit to a structured training program.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity Standards, Willingness To Learn, Client Interaction, Query Resolution, Process Improvement, Flexibility, Change Ready
Specialization
Candidates must have a bachelor's degree and 0-2 years of relevant experience. Knowledge of GDS, refunds, fares, pricing, and good communication skills are required.
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Accounting Concepts, Trial Balance, Income Statement, Balance Sheet, Journal Entries, Ledger Scrutiny, Data Analysis, Client Guidelines Adherence, Time Management
Specialization
Candidates must possess basic knowledge of accounting concepts and principles, specifically understanding the Trial Balance, Income Statement (P&L), and Balance Sheet. External qualifications suggest an MBA is required, and the role involves rigorous adherence to timelines and quality assurance feedback.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Policy Queries, Claims Resolution, Inbound Phone Support, Document Sharing, Payment Disputes, Payment Queries, Transaction Creation, Process Improvement, Communication
Specialization
Candidates are required to have 1 to 3 years of experience along with good communication skills for this role. The position is classified as Customer Care Voice-Inbound, requiring 0-3 years of experience.
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Data Entry, Rate Finalization, Census Management, Payroll Calendar Loading, Collaboration, Teamwork, Data Accuracy Confirmation, Policy Maintenance, Excel Templates, Eis, Pacs, Eas, Independent Work, Priority Management, Detail Oriented, Operations Support
Specialization
The ideal candidate should be highly organized and detail-oriented, possessing expertise in various systems and effective communication skills to meet deadlines. A Bachelor's Degree is required, along with 1 to 3 years of relevant experience in operations support.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Billing Transactions, Technical Support, Communication Skills, Organizational Skills, Time Management, Telephone Etiquette, Active Listening, Patience, Ms Office, Word, Excel, Data Entry, Problem Solving
Specialization
Candidates should have up to one year of experience in a customer service environment and possess strong communication and organizational skills. Proficiency in basic computer applications like MS Office is required, along with the ability to commit to a structured training program.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Data Collection, Data Cleansing, Data Standardization, Master Data Management, Data Analytics, Digital Operations, Ai, Data Governance
Specialization
The position requires a Bachelor's Degree and is described as a Finance Executive role, although the primary duties focus on data management. Candidates are expected to participate in team meetings and contribute to discussions.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Experience, Query Resolution, Customer Satisfaction, Quality Service
Specialization
The minimum educational requirement is a High School Diploma or equivalent, though a graduate degree is preferred. Prior experience in customer service or a related field is considered an advantage.
Executive at HEIKAL
Panoli, gujarat, India - Full Time
Skills Needed
Standard Operating Procedures, Vendor Qualification, Technology Transfer, Batch Production Records, Cleaning Records, Quality Risk Assessment, Annual Product Quality Review, Document Review, Compliance
Specialization
The role requires reviewing and executing qualification activities for equipment, utilities, and technology transfer documents, alongside preparing quality risk assessments and Annual Product Quality Reviews. A minimum education level of M.Sc. in Chemistry is specified for this QA Executive position.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Communication, Organization, Billing Transactions Processing, Inquiry Resolution, Technical Support, Professionalism, Precision, Time Management, Patience, Positive Outlook, Computer Navigation, Ms Office
Specialization
Candidates should possess up to 1 year of experience, preferably in customer service, and ideally have some post-high school education. Essential requirements include excellent telephone etiquette, strong communication and listening skills, effective organizational techniques, and basic computer navigation abilities.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Routing Types, Communication Skills, Geographical Knowledge, Accuracy, Productivity, Client Interaction, Query Resolution, Relationship Building, Process Improvement
Specialization
Candidates must possess working knowledge of GDS, fares, pricing, and refunds, along with holding a required travel certification and good geographical knowledge. A graduate degree is required, coupled with 0-3 years of experience, emphasizing high accuracy and a willingness to learn.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa -
Full Time


Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Billing Transactions, Technical Support, Communication Skills, Organizational Skills, Time-Management, Patience, Computer Navigation, MS Office, Excel, Word, Telephone Etiquette, Listening Abilities, Teamwork

Industry

Business Consulting and Services

Description
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark on a rewarding career journey with us. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com [http://www.exlservice.com/]. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Responsibilities
The role involves being the frontline contact for policyholders in a contact center, focusing on processing billing transactions, addressing inquiries, and providing technical support with professionalism. The representative will deliver exceptional service experiences while contributing to a collaborative team environment.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Billing Transactions, Technical Support, Communication Skills, Organizational Skills, Time Management, Patience, Computer Navigation, Ms Office, Excel, Word, Telephone Etiquette, Listening Abilities, Teamwork
Specialization
Candidates should have up to 1 year of experience, preferably in customer service, and some post-high school education is preferred. Essential requirements include excellent telephone etiquette, strong communication and listening skills, organizational techniques, patience, and basic computer navigation abilities.
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Cash Balancing, Data Entry, Sales Audit, Deposit Resolution, Bank Reconciliation, Receivable Reconciliation, Month End Close, Journal Entry Posting, Process Improvement, Sla Adherence, Cash Application
Specialization
Candidates must be graduates with an Accounting major or equivalent, possessing 0 to 1 year of experience, and are expected to meet assigned targets according to SLAs and internal standards. Preferred exposure includes areas within the Order-to-Cash process such as Cash Application and various reconciliation tasks.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Training, Coaching, Mentoring, Assessment, Feedback, Communication, Reporting, Training Administration, Needs Identification, Material Compilation, Client Interaction
Specialization
The job requires the ability to identify training needs and compile materials to address gaps. Additionally, the candidate should be capable of managing training administration tasks.
Experience Required
Minimum 2 year(s)
Executive at HEIKAL
Panoli, gujarat, India - Full Time
Skills Needed
Sop Implementation, Cgmp Compliance, Ehs Compliance, Warehouse Management, Quality Control, Inventory Coordination, Audit Preparation, Regulatory Compliance, Supervision, Corrective Action, Process Improvement, Reporting
Specialization
The candidate must hold a B.Com. in Accounts and possess a strong understanding of regulatory compliance and warehouse operations. Experience in managing quality concerns and coordinating with cross-functional teams is essential for this role.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Communication, Ms Office, Ms Excel, Word Doc, Outlook, Sap, Servicenow, Successfactors, Human Resource, Attention To Detail, Accuracy, Data Management, Recruitment Support, Onboarding Support, Payroll Administration, Benefits Administration
Specialization
Candidates must possess excellent verbal and written communication skills along with a strong working knowledge of MS Office applications like Excel, Word, and Outlook. Experience with SAP, ServiceNow, and SuccessFactors is considered an added advantage.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Webchat, Problem Solving, Communication, Quality Compliance, Regulatory Compliance, Time Management, Customer Satisfaction
Specialization
The job requires representatives to maintain customer satisfaction and compliance with quality and regulatory standards. Key performance indicators include average handle time and first response time.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Order Processing, Customer Inquiries, Account Management, Communication Skills, Multilingual Proficiency, International Customer Support, Administrative Duties, Logistics Coordination, Crm Systems, Problem Solving, Attention To Detail, Multitasking, Troubleshooting, Stock Checks, Refund Processing, Customer Satisfaction
Specialization
Candidates must possess a minimum of 2 years of customer service experience, preferably in e-commerce or retail, and be fluent in English. Essential qualifications include strong communication, proficiency with CRM systems, excellent problem-solving abilities, and the capacity to manage high volumes of work in a fast-paced setting.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Fare Types, Routing Types, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity, Query Resolution, Customer Relationship Management, Process Improvement, Flexibility
Specialization
Candidates must possess working knowledge of any Global Distribution System (GDS) and expertise in handling refunds, fares, and pricing, along with a required travel certification. The position also demands good communication skills, travel geographical knowledge, and a commitment to high accuracy and continuous learning.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Customer Service, Order Processing, Problem Solving, Communication, Interpersonal Skills, Crm Systems, Multitasking, Attention To Detail, Organizational Skills, International Customer Support, Returns Management, Logistics Coordination, Inventory Management, Language Proficiency, Administrative Tasks, Customer Satisfaction
Specialization
Candidates must be fluent in English and have a minimum of 2 years of customer service experience, preferably in e-commerce or retail. Strong communication skills and proficiency in multiple languages are essential.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Communication Skills, Telephone Etiquette, Active Listening, Organizational Skills, Time Management, Patience, Microsoft Office, Word, Excel, Technical Support, Billing Transactions, Data Entry
Specialization
Candidates should have up to one year of experience in a customer service environment and possess strong communication and organizational skills. Proficiency in basic computer applications like MS Office is required, along with the ability to commit to a structured training program.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity Standards, Willingness To Learn, Client Interaction, Query Resolution, Process Improvement, Flexibility, Change Ready
Specialization
Candidates must have a bachelor's degree and 0-2 years of relevant experience. Knowledge of GDS, refunds, fares, pricing, and good communication skills are required.
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Accounting Concepts, Trial Balance, Income Statement, Balance Sheet, Journal Entries, Ledger Scrutiny, Data Analysis, Client Guidelines Adherence, Time Management
Specialization
Candidates must possess basic knowledge of accounting concepts and principles, specifically understanding the Trial Balance, Income Statement (P&L), and Balance Sheet. External qualifications suggest an MBA is required, and the role involves rigorous adherence to timelines and quality assurance feedback.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Policy Queries, Claims Resolution, Inbound Phone Support, Document Sharing, Payment Disputes, Payment Queries, Transaction Creation, Process Improvement, Communication
Specialization
Candidates are required to have 1 to 3 years of experience along with good communication skills for this role. The position is classified as Customer Care Voice-Inbound, requiring 0-3 years of experience.
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Data Entry, Rate Finalization, Census Management, Payroll Calendar Loading, Collaboration, Teamwork, Data Accuracy Confirmation, Policy Maintenance, Excel Templates, Eis, Pacs, Eas, Independent Work, Priority Management, Detail Oriented, Operations Support
Specialization
The ideal candidate should be highly organized and detail-oriented, possessing expertise in various systems and effective communication skills to meet deadlines. A Bachelor's Degree is required, along with 1 to 3 years of relevant experience in operations support.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Billing Transactions, Technical Support, Communication Skills, Organizational Skills, Time Management, Telephone Etiquette, Active Listening, Patience, Ms Office, Word, Excel, Data Entry, Problem Solving
Specialization
Candidates should have up to one year of experience in a customer service environment and possess strong communication and organizational skills. Proficiency in basic computer applications like MS Office is required, along with the ability to commit to a structured training program.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Data Collection, Data Cleansing, Data Standardization, Master Data Management, Data Analytics, Digital Operations, Ai, Data Governance
Specialization
The position requires a Bachelor's Degree and is described as a Finance Executive role, although the primary duties focus on data management. Candidates are expected to participate in team meetings and contribute to discussions.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Experience, Query Resolution, Customer Satisfaction, Quality Service
Specialization
The minimum educational requirement is a High School Diploma or equivalent, though a graduate degree is preferred. Prior experience in customer service or a related field is considered an advantage.
Executive at HEIKAL
Panoli, gujarat, India - Full Time
Skills Needed
Standard Operating Procedures, Vendor Qualification, Technology Transfer, Batch Production Records, Cleaning Records, Quality Risk Assessment, Annual Product Quality Review, Document Review, Compliance
Specialization
The role requires reviewing and executing qualification activities for equipment, utilities, and technology transfer documents, alongside preparing quality risk assessments and Annual Product Quality Reviews. A minimum education level of M.Sc. in Chemistry is specified for this QA Executive position.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Communication, Organization, Billing Transactions Processing, Inquiry Resolution, Technical Support, Professionalism, Precision, Time Management, Patience, Positive Outlook, Computer Navigation, Ms Office
Specialization
Candidates should possess up to 1 year of experience, preferably in customer service, and ideally have some post-high school education. Essential requirements include excellent telephone etiquette, strong communication and listening skills, effective organizational techniques, and basic computer navigation abilities.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Routing Types, Communication Skills, Geographical Knowledge, Accuracy, Productivity, Client Interaction, Query Resolution, Relationship Building, Process Improvement
Specialization
Candidates must possess working knowledge of GDS, fares, pricing, and refunds, along with holding a required travel certification and good geographical knowledge. A graduate degree is required, coupled with 0-3 years of experience, emphasizing high accuracy and a willingness to learn.
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