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Account Manager Port Services Oceania at Royal Caribbean Group
NSN2, New South Wales, Australia - Full Time
Skills Needed
Visio, Immigration, Communication Skills, Operations, Internet Access, Finance, Marine Operations, Tactical Plans, Regulatory Agencies
Specialization
Finance, Operations
Qualification
MBA
Experience Required
Minimum 5 year(s)
Data Migration Delivery Lead - Capital Markets at Simcorp
Warszawa, mazowieckie, Poland - Full Time
Skills Needed
Data Migration, Finance, Financial Markets, Task Completion, Sales Process, Financial Instruments, Settlement, Capital Markets, Economics, Testing, Interpersonal Skills
Specialization
Finance economics math science engineering or similar field
Qualification
Graduate
Country Manager, Salon, Czech Republic at Kao
Brno, Jihovýchod, Czech - Full Time
Skills Needed
Economics, It, Sales Growth, Finance
Specialization
Marketing finance economics or management however a proven track record is the most critical element
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Financial Analyst - ForHealth Consulting (REMOTE) at University of Massachusetts Medical School
Shrewsbury, MA 01545, USA - Full Time
Skills Needed
Databases, Interpersonal Skills, Word Processing, Database, Microsoft Excel, Finance, Analytical Skills, Strategic Planning, Health Sciences
Specialization
Finance accounting a related field or equivalent experience
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Senior Associate, Quantitative Analysis - Commercial Credit Modeling at Capital One
McLean, Virginia, USA - Full Time
Skills Needed
Risk Models, Computer Science, Finance, Physics, Economics, Mathematics, Analytics, Data Analysis, Modeling, Stress Testing, Financial Engineering, R, Statistics, Business Applications, Data Analytics, Maintenance, Python, Business Insights
Specialization
Computer Science, Economics, Mathematics, Operations
Qualification
MBA
Experience Required
Minimum 1 year(s)
Financial Analyst at Crosslake Technologies
Charlotte, North Carolina, USA - Full Time
Skills Needed
Financial Services, Presentation Skills, Sensitive Information, Business Acumen, Professional Services, Statistics, Communication Skills, Economics, Finance, Management Skills
Specialization
Business finance accounting statistics economics or related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Business Analyst at Scientific Games
Georgia, Georgia, USA - Full Time
Skills Needed
Documentation, Computer Science, Finance, Testing Practices, Communication Skills, Sql, Information Technology, Workshops, Sponsorship, Specifications
Specialization
Computer science information technology or a related field
Qualification
Graduate
Business Analyst - Allegro at Capco
Houston, Texas, USA - Full Time
Skills Needed
Finance, Financial Engineering, Training, Computer Science, Presentation Skills, Functional Specifications, Economics, Business Requirements, Allegro, Testing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Fund Expense Accountant at Kohlberg Kravis Roberts Co
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Excel, Microsoft Word, Academic Background, Powerpoint, Confidentiality, Discretion, Finance, Analytical Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Financial Analyst, Investment Planning (Hybrid) at Eversource
Springfield, Massachusetts, USA - Full Time
Skills Needed
Communication Skills, Analytical Skills, Access, Finance, Financial Analysis, Economics, Microsoft Excel
Specialization
Finance accounting economics or a related discipline
Qualification
Graduate
Cost Accountant at EggSolutionsVanderpols Inc
Abbotsford, BC, Canada - Full Time
Skills Needed
Leadership Skills, Finance, Commerce, Cost Accounting
Specialization
Commerce accounting finance or a related field
Qualification
Graduate
Private Capitol Investors Associate at New York Life Insurance Co
New York, New York, USA - Full Time
Skills Needed
Fixed Income, Bloomberg, Finance, Economics, Microsoft Office, Investment Banking
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Business Analyst at KAIROS GLOBAL SEARCH PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Agile Methodologies, Regulatory Requirements, Management Skills, Financial Services, Finance, It, Data Analysis, Business Intelligence Tools
Specialization
Business finance it or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior International Contract Management Specialist at Boeing
Hazelwood, Missouri, USA - Full Time
Skills Needed
Subcontracts, Schedules, Financial Analysis, Critical Thinking, Finance, Time Management, Negotiation, Interpersonal Skills, Alternative Solutions, Supplier Management, Business Operations
Qualification
BDS
Experience Required
Minimum 5 year(s)
Quantitative Researcher at NOVA PROSPECT PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Statistical Modeling, Computer Science, Java, Python, Machine Learning, Finance, Research, Statistics, Collaborative Environment, Physics, Financial Markets
Specialization
Computer Science, Engineering, Statistics, Math
Qualification
Graduate
Gas Transportation Analyst at PPL Corporation
Providence, Rhode Island, USA - Full Time
Skills Needed
Communication Skills, Finance, Mathematics
Specialization
Accounting, Analytical, Business, Finance, Mathematics
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Private Markets Data Research Administrator at LP Analyst
Dallas, TX 75201, USA - Full Time
Skills Needed
Financial Services, Investment Research, Economics, Venture Capital, Finance, Private Equity, Communication Skills, Excel
Specialization
Finance economics business or related fields preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Institutional Trust Officer at Piper Companies
Wilmington, Delaware, USA - Full Time
Skills Needed
Finance, Writing, External Clients, Investments
Specialization
Finance or accounting or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Intern / Working Student Portfolio Management - Pricing and Structuring at Statkraft
Düsseldorf, , Germany - Full Time
Skills Needed
Support Analysts, Portfolio Managers, Mathematics, Connect, Time Series Analysis, Physics, Trading, English, Finance, Energy Markets
Qualification
Graduate
Principal Financial Analyst at Capital One
Richmond, Virginia, USA - Full Time
Skills Needed
Python, Microsoft Excel, G Suite, Sequel, Economics, Financial Analysis, Strategic Thinking, Financial Modeling, Finance
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Account Manager Port Services Oceania at Royal Caribbean Group
NSN2, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

30 Jul, 25

Salary

0.0

Posted On

30 Apr, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Visio, Immigration, Communication Skills, Operations, Internet Access, Finance, Marine Operations, Tactical Plans, Regulatory Agencies

Industry

Financial Services

Description

POSITION SUMMARY

The Account Manager Port Services Oceania has overall operational and financial responsibility for port services in the assigned Oceania sub-region including management of all port agencies and port relationships The Account Manager ensures that all port and ship services for all brands are achieved in a timely and professional manner according to established department and company standards Responsible for building and adhering to financial budget and controlling negative financial exposure related to ship requests abnormal operations and/or stevedoring/port manning levels
In the role of overseeing Guest Port Services Account Manager is responsible for the overall guest experience in the designated turnaround ports for all brands including airport meet and greet transportation pier staffing and cruise check-in processing of cruise guests The position is also responsible for maintaining brand image and essence and for ensuring that contracted third-party vendors or in-house staff are delivering a positive first and last impression of RCCL for all cruise guests by providing exceptional customer service that meets established brand standards
They will also work closely with the PortOps/GPS Leadership GPS Operations Managers and Account Managers based in Miami

EXPERIENCE / KNOWLEDGE & SKILLS

  • Strong experience in finance and operations is imperativeAbility to negotiate
  • and manage is imperativeExercises the usual authority concerning staffing performance appraisals promotions salary recommendations and terminations
  • Ability to read analyze and interpret common scientific and technical journals financial reports and legal documents Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community Ability to effectively present information to top management public groups
  • and/or boards of ManagersOther: Ability to develop tactical plans utilizing project management principles Strong written verbal and interpersonal communication skills required
  • Ability to communicate in Spanish and/or other languages a plusSoftware: Working knowledge of computers internet access and the ability to navigate within a variety of software packages such as AS400 Microsoft Office Tools and Visio
  • Ability to travel domestically and/or internationally approximately 40%


    • Ability to be on call 24/7 as operationally needed includes weekend work and/or planned/unplanned travel

    QUALIFICATIONS

    Minimum of 5 years’ experience with an international cruise line or worldwide tour operator (preferably in port operations marine operations or shore excursion/tour department) in a mid to large corporate environment

    • Bachelor’s Degree from four-year College or university; MBA preferred and/or five years related experience in finance and operations
    • Strong experience in finance and operations is imperative

      • Must have in-depth knowledge of Immigration and Customs lawsMust possess exceptional interpersonal and communication skills to communicate with all levels of employees management vendors and government authorities


      • Proven track record of success in fast-paced environment with demanding timelines

      • Ability to build and maintain successful business relationships throughout the department and the company as a whole

      Ensures team is developing turnaround programs and contingency planning in relevant ports Ensures detailed operational plans and conference calls for turnaround ports are developed and take place in a timely basis

      • Ensures turnaround ports and airports are meeting established metrics and standards for Guest Port Services
      • Represents the corporation at selected governmental meetings association functions cruise industry events travel industry conventions and other meetings as required
      • Direct interaction with senior level shipboard management in planning turnaround operations via conference calls held prior to the season with the Hotel Manager Chief Purser Front Office Manager IT/Data Systems Manager Direct contact with shipboard management team throughout season regarding operational enhancements
      • Travels to turnaround locations to oversee pier and airport operations and to perform site inspections for planning purposes (approximately 70% travel) Orchestrates turns with ground handler port agent regulatory agencies airport and port authority and shipboard management team
      • Monitor and evaluate turnaround operations through site inspections Brand Quality Audits shipboard reports and comment cards Reviews ratings information as it pertains to pier and airport experiences and determines any corrective action Strive for continuous improvement in operation
      • Monitor and benchmark industry best practices for turn operations and identify opportunities to fulfil corporate strategy Travels to new locations to observe other cruise lines’ operations to develop operational plan If there is no other cruise line operating in a new port location works with ground handler port agent and other entities in setting up entire operation from the ground up
      • Works with GPS Team in Miami on soliciting and negotiating applicable contracts annually prepares detailed financial competitive analysis for each port and develops recommendations for ground handler/transportation selections
      • Works with GPS Team in Miami on preparing annual G&A Operating Plan for (includes in-house payroll temporary employment travel & lodging office supplies uniforms etc) Review monthly financial performance and works with various stake holders to ensure all areas meet desired goals and objectives
      • Performs special operational and analysis projects as requested
      • Makes recommendations to improve overall service and efficiency of operationsPerforms other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position
      • Employees will be required to perform any other job-related duties assigned by their supervisor or managemen
      Responsibilities

      PORT OPERATIONS RESPONSIBILITIES:

      Manage relationship with Port Authorities including contract negotiation cost benefit analysis operational effectiveness future deployment impact brand image considerations marine operations port operations guest port services facilities management

      • and port modifications
      • Develop goals and strategic approaches for optimum overall operations together with the leadership team of GPS and Port Operations in MiamiCollaborate with Department senior management to craft department strategic goals and objectives
      • Communicates timely regional issues in order to ensure proper administrative support from departmental managementManage existing vendor relationships and identify opportunities to leverage these relationships in alignment with corporate strategy This includes contract formulating a vendor strategy identifying vendors negotiations
      • and establishing terms and service levels with vendorsInterface closely with Deployment and Itinerary planning on matters pertaining to berthing operations
      • and execution of port operationsManage berthing assignments when required for all brands to ensure maximum operational and service benefits for the company
      • Identify and enact process improvement process automation
      • and creation of department knowledge base to improve operational efficiencies and controlsIdentify projects and planning in regard to new ship / port combinations in coordination with Port Engineer Marine Operations and the brands when needed in order to ensure a proper delivery
      • Contribute to the creation and management of the annual operating Port Operations and Guest Port Services budget Manage financial performance vs Plan and Forecasts for operations and G&A Make recommendations to meet or exceed targets
      • Participate in the analysis and development of accurate forecasts for all expenses associated with Port OperationsConduct new contract negotiation with Port Authorities and vendors to yield best cost and operational terms for all RCCL brands Negotiation includes cost benefit analysis operational effectiveness future deployment impact brand image considerations marine operations land operations facilities management
      • and port modifications
      • Assess and analyze all port operations capital appropriation requests and prepare recommendations to executive management committee in coordination with the Port Operations and Guest Port Services Finance department
      • Actively lead various special projects and other assignmentsRespond to crisis involving ships operations including but not limited to hurricanes OPP outbreaks legal situations and significant guest satisfaction issues Participate in planning and execution of crisis response plans as part of the response team
      • Often involves interacting and briefing senior executives and participating in the situation roomRepresents the corporation at selected governmental meetings association functions cruise industry events travel industry conventions and other meetings as required
      • Travels to transit and turnaround locations to oversee pier and airport operations and to perform site inspections for planning purposes (approximately 50% travel) Orchestrates turns and ports of call with ground handler port agent regulatory agencies airport and port authority and shipboard management team

      GUEST PORT SERVICES ROLE RESPONSIBILITIES:

      Ensures team is developing turnaround programs and contingency planning in relevant ports Ensures detailed operational plans and conference calls for turnaround ports are developed and take place in a timely basis

      • Ensures turnaround ports and airports are meeting established metrics and standards for Guest Port Services
      • Represents the corporation at selected governmental meetings association functions cruise industry events travel industry conventions and other meetings as required
      • Direct interaction with senior level shipboard management in planning turnaround operations via conference calls held prior to the season with the Hotel Manager Chief Purser Front Office Manager IT/Data Systems Manager Direct contact with shipboard management team throughout season regarding operational enhancements
      • Travels to turnaround locations to oversee pier and airport operations and to perform site inspections for planning purposes (approximately 70% travel) Orchestrates turns with ground handler port agent regulatory agencies airport and port authority and shipboard management team
      • Monitor and evaluate turnaround operations through site inspections Brand Quality Audits shipboard reports and comment cards Reviews ratings information as it pertains to pier and airport experiences and determines any corrective action Strive for continuous improvement in operation
      • Monitor and benchmark industry best practices for turn operations and identify opportunities to fulfil corporate strategy Travels to new locations to observe other cruise lines’ operations to develop operational plan If there is no other cruise line operating in a new port location works with ground handler port agent and other entities in setting up entire operation from the ground up
      • Works with GPS Team in Miami on soliciting and negotiating applicable contracts annually prepares detailed financial competitive analysis for each port and develops recommendations for ground handler/transportation selections
      • Works with GPS Team in Miami on preparing annual G&A Operating Plan for (includes in-house payroll temporary employment travel & lodging office supplies uniforms etc) Review monthly financial performance and works with various stake holders to ensure all areas meet desired goals and objectives
      • Performs special operational and analysis projects as requested
      • Makes recommendations to improve overall service and efficiency of operationsPerforms other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position
      • Employees will be required to perform any other job-related duties assigned by their supervisor or management

      FINANCIAL RESPONSIBILITIES

      Develop annual financial plan for their respective ports including Uniforms Office Equipment and Supplies and Travel & Lodging

      • Forecasts and manages expenses accordinglyIdentifies potential port agents vendors and ground handlers to participate in bid process for services in all ports Analyses and performs competitive analysis on bids received from multiple companies in each port and negotiates best pricing on behalf of the company Makes recommendation on vendors’ appointments for their area of responsibility

        • Recommend adjustments to operations on an ongoing basis to enhance guest satisfaction and reduce operating expenses where possibleEffectively manage regional ports budget annually including seeking identifying
      • and capturing cost savings
      Account Manager Port Services Oceania at Royal Caribbean Group
      NSN2, New South Wales, Australia - Full Time
      Skills Needed
      Visio, Immigration, Communication Skills, Operations, Internet Access, Finance, Marine Operations, Tactical Plans, Regulatory Agencies
      Specialization
      Finance, Operations
      Qualification
      MBA
      Experience Required
      Minimum 5 year(s)
      Data Migration Delivery Lead - Capital Markets at Simcorp
      Warszawa, mazowieckie, Poland - Full Time
      Skills Needed
      Data Migration, Finance, Financial Markets, Task Completion, Sales Process, Financial Instruments, Settlement, Capital Markets, Economics, Testing, Interpersonal Skills
      Specialization
      Finance economics math science engineering or similar field
      Qualification
      Graduate
      Country Manager, Salon, Czech Republic at Kao
      Brno, Jihovýchod, Czech - Full Time
      Skills Needed
      Economics, It, Sales Growth, Finance
      Specialization
      Marketing finance economics or management however a proven track record is the most critical element
      Qualification
      Graduate
      Experience Required
      Minimum 3 year(s)
      Financial Analyst - ForHealth Consulting (REMOTE) at University of Massachusetts Medical School
      Shrewsbury, MA 01545, USA - Full Time
      Skills Needed
      Databases, Interpersonal Skills, Word Processing, Database, Microsoft Excel, Finance, Analytical Skills, Strategic Planning, Health Sciences
      Specialization
      Finance accounting a related field or equivalent experience
      Qualification
      Graduate
      Experience Required
      Minimum 7 year(s)
      Senior Associate, Quantitative Analysis - Commercial Credit Modeling at Capital One
      McLean, Virginia, USA - Full Time
      Skills Needed
      Risk Models, Computer Science, Finance, Physics, Economics, Mathematics, Analytics, Data Analysis, Modeling, Stress Testing, Financial Engineering, R, Statistics, Business Applications, Data Analytics, Maintenance, Python, Business Insights
      Specialization
      Computer Science, Economics, Mathematics, Operations
      Qualification
      MBA
      Experience Required
      Minimum 1 year(s)
      Financial Analyst at Crosslake Technologies
      Charlotte, North Carolina, USA - Full Time
      Skills Needed
      Financial Services, Presentation Skills, Sensitive Information, Business Acumen, Professional Services, Statistics, Communication Skills, Economics, Finance, Management Skills
      Specialization
      Business finance accounting statistics economics or related field
      Qualification
      Graduate
      Experience Required
      Minimum 2 year(s)
      Senior Business Analyst at Scientific Games
      Georgia, Georgia, USA - Full Time
      Skills Needed
      Documentation, Computer Science, Finance, Testing Practices, Communication Skills, Sql, Information Technology, Workshops, Sponsorship, Specifications
      Specialization
      Computer science information technology or a related field
      Qualification
      Graduate
      Business Analyst - Allegro at Capco
      Houston, Texas, USA - Full Time
      Skills Needed
      Finance, Financial Engineering, Training, Computer Science, Presentation Skills, Functional Specifications, Economics, Business Requirements, Allegro, Testing
      Qualification
      Graduate
      Experience Required
      Minimum 5 year(s)
      Fund Expense Accountant at Kohlberg Kravis Roberts Co
      Dublin, County Dublin, Ireland - Full Time
      Skills Needed
      Excel, Microsoft Word, Academic Background, Powerpoint, Confidentiality, Discretion, Finance, Analytical Skills
      Qualification
      Graduate
      Experience Required
      Minimum 1 year(s)
      Senior Financial Analyst, Investment Planning (Hybrid) at Eversource
      Springfield, Massachusetts, USA - Full Time
      Skills Needed
      Communication Skills, Analytical Skills, Access, Finance, Financial Analysis, Economics, Microsoft Excel
      Specialization
      Finance accounting economics or a related discipline
      Qualification
      Graduate
      Cost Accountant at EggSolutionsVanderpols Inc
      Abbotsford, BC, Canada - Full Time
      Skills Needed
      Leadership Skills, Finance, Commerce, Cost Accounting
      Specialization
      Commerce accounting finance or a related field
      Qualification
      Graduate
      Private Capitol Investors Associate at New York Life Insurance Co
      New York, New York, USA - Full Time
      Skills Needed
      Fixed Income, Bloomberg, Finance, Economics, Microsoft Office, Investment Banking
      Qualification
      Graduate
      Experience Required
      Minimum 1 year(s)
      Senior Business Analyst at KAIROS GLOBAL SEARCH PTE LTD
      Singapore, , Singapore - Full Time
      Skills Needed
      Agile Methodologies, Regulatory Requirements, Management Skills, Financial Services, Finance, It, Data Analysis, Business Intelligence Tools
      Specialization
      Business finance it or a related field
      Qualification
      Graduate
      Experience Required
      Minimum 3 year(s)
      Senior International Contract Management Specialist at Boeing
      Hazelwood, Missouri, USA - Full Time
      Skills Needed
      Subcontracts, Schedules, Financial Analysis, Critical Thinking, Finance, Time Management, Negotiation, Interpersonal Skills, Alternative Solutions, Supplier Management, Business Operations
      Qualification
      BDS
      Experience Required
      Minimum 5 year(s)
      Quantitative Researcher at NOVA PROSPECT PTE LTD
      Singapore, Southeast, Singapore - Full Time
      Skills Needed
      Statistical Modeling, Computer Science, Java, Python, Machine Learning, Finance, Research, Statistics, Collaborative Environment, Physics, Financial Markets
      Specialization
      Computer Science, Engineering, Statistics, Math
      Qualification
      Graduate
      Gas Transportation Analyst at PPL Corporation
      Providence, Rhode Island, USA - Full Time
      Skills Needed
      Communication Skills, Finance, Mathematics
      Specialization
      Accounting, Analytical, Business, Finance, Mathematics
      Qualification
      Graduate
      Experience Required
      Minimum 2 year(s)
      Private Markets Data Research Administrator at LP Analyst
      Dallas, TX 75201, USA - Full Time
      Skills Needed
      Financial Services, Investment Research, Economics, Venture Capital, Finance, Private Equity, Communication Skills, Excel
      Specialization
      Finance economics business or related fields preferred
      Qualification
      Graduate
      Experience Required
      Minimum 2 year(s)
      Institutional Trust Officer at Piper Companies
      Wilmington, Delaware, USA - Full Time
      Skills Needed
      Finance, Writing, External Clients, Investments
      Specialization
      Finance or accounting or equivalent experience
      Qualification
      Graduate
      Experience Required
      Minimum 5 year(s)
      Intern / Working Student Portfolio Management - Pricing and Structuring at Statkraft
      Düsseldorf, , Germany - Full Time
      Skills Needed
      Support Analysts, Portfolio Managers, Mathematics, Connect, Time Series Analysis, Physics, Trading, English, Finance, Energy Markets
      Qualification
      Graduate
      Principal Financial Analyst at Capital One
      Richmond, Virginia, USA - Full Time
      Skills Needed
      Python, Microsoft Excel, G Suite, Sequel, Economics, Financial Analysis, Strategic Thinking, Financial Modeling, Finance
      Qualification
      Graduate
      Experience Required
      Minimum 3 year(s)
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