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Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Lumberton, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Management, Communication, Sales, Record Keeping, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Basic computer skills and a valid driver's license are also necessary.
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Wilson, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Management, Communication, Sales, Record Keeping, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Basic computer skills and a valid driver's license are also necessary.
Vendor Management Specialist II at Foundation Finance Company, LLC
, , United States - Full Time
Skills Needed
Vendor Management, Risk Assessment, Due Diligence, Contract Management, Compliance, Communication, Attention To Detail, Microsoft Office, Data Analysis, Performance Metrics, Documentation, Team Collaboration, Problem Solving, Time Management, Cybersecurity, Financial Evaluation
Specialization
A bachelor's degree and a minimum of 4 years of vendor management experience are required, preferably in a regulated industry. Strong computer skills and attention to detail are essential, along with preferred certifications like CTPRP or CVMP.
Experience Required
Minimum 2 year(s)
Mitarbeiter Datenmanager| CRM (m/w/d) at FCF Fox Corporate Finance GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Data Management, Crm Systems, Microsoft Dynamics 365, Ms Office, Ms Excel, Communication, Detail Oriented, Teamwork, Service Oriented, Process Optimization, Quality Assurance, Financial Industry Knowledge, Structured Work Style, Problem Solving, Responsibility, Adaptability
Specialization
Candidates should have a commercial education with experience in the financial industry preferred. Proficiency in CRM systems, particularly Microsoft Dynamics 365, and excellent skills in MS Office, especially Excel, are required.
Default Account Representative at Foundation Finance Company, LLC
, , United States - Full Time
Skills Needed
Customer Service, Payment Processing, Research, Attention To Detail, Communication, Problem Solving, Microsoft Office, Typing Skills, Coaching, Administrative Tasks, Training, Time Management, Stress Management, Account Management, Online Resources, Interest Statements
Specialization
An associate's degree in a related field and two years of experience are required. Strong computer skills and attention to detail are essential for this role.
Experience Required
Minimum 2 year(s)
Stipulation Specialist (Loan Stipulation Specialist) at Foundation Finance Company, LLC
Rothschild, Wisconsin, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Multi Tasking, Problem Solving, Relationship Building, Underwriting Skills, Loan Processing, Document Review, Time Management
Specialization
Candidates should have an associate's degree or one year of experience in underwriting or lending. Strong analytical skills and proficiency in Microsoft Office are also required.
Loss Prevention Analyst at Foundation Finance Company, LLC
Rothschild, Wisconsin, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Judgement, Multi Tasking, Word Processing, Spreadsheet Software, Internet Software, Customer Correspondence, Compliance Calls, Document Review, Team Player, Problem Solving, Time Management, Data Analysis, Performance Reviews, Dispute Resolution
Specialization
Candidates must have an associate degree in a related field or one year of experience in a similar role. Proficiency in word processing, spreadsheet software, and the ability to interpret documents and communicate effectively are essential.
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Albemarle, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Filing, Record Keeping, Communication, Sales, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Candidates must have a valid driver's license and basic computer skills.
Loan Modification Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Loan Modification, Customer Service, Documentation, Compliance, Financial Analysis, Time Management, Communication, Interpersonal Skills, Organization, Loss Mitigation, Real Estate Lending, Loan Processing, Loan Servicing, Legal Liaison, Reporting, Transaction Management
Specialization
Candidates should have at least 6 months of experience in residential real estate lending or related fields. Proven experience in mortgage loan modifications and excellent communication skills are preferred.
Experience Required
Minimum 2 year(s)
Service Center Technician at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Communication Skills, Customer Service, Teamwork, Attention To Detail, Basic Computer Skills, Microsoft Office
Specialization
A high school diploma or equivalent is required, along with 1+ years of experience in a similar role. Strong organizational, communication, and customer service skills are essential.
Software Quality Assurance Intern at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Software Testing, Quality Assurance, Python, Sql, C#, Analytical Skills, Problem Solving, Time Management, Agile Methodologies, Collaboration, Documentation, Software Development Lifecycle, Bug Tracking, Automated Testing, Integration Testing, End To End Testing
Specialization
Actively pursuing a Bachelor’s or Master’s degree in a related technical field is required. Experience in Python, SQL, and/or C# is preferred, along with strong analytical and problem-solving skills.
Customer Service Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mortgage Terminology, Fast Paced Environment, Problem Solving, Attention To Detail
Specialization
Strong customer service and communication skills are essential. A high school diploma or equivalent is required, and familiarity with mortgage terminology is a plus.
Hazard Claims Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Verbal Communication, Written Communication, Organizational Skills, Attention To Detail, Data Entry, Documentation, Claims Processing, Problem Solving, Team Collaboration, Flexibility, Reliability, Respectfulness, Prioritization
Specialization
Candidates should have at least 6 months of experience in relevant fields such as residential real estate lending or loan servicing. Strong customer service orientation and excellent communication skills are essential.
Recruiter at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Recruiting, Interviewing, Collaboration, Sourcing, Applicant Tracking Systems, Employment Laws, Communication Skills, Human Resources
Specialization
Candidates must have a bachelor's degree in Human Resources or equivalent experience and at least 3 years of full life cycle recruiting experience. Familiarity with applicant tracking systems and knowledge of employment laws are also required.
Experience Required
Minimum 2 year(s)
IT Help Desk Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Service, Analytical Skills, Problem Solving, Communication, Teamwork, Time Management, Active Directory, User Account Management, Network Equipment, Software Installation, Routine Maintenance, Documentation
Specialization
An associate's degree in Information Technology or equivalent experience is preferred. Strong analytical, problem-solving, and communication skills are essential for this role.
Payment Processor at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Accounting, Organizational Skills, Customer Relations, Attention To Detail
Specialization
Experience in residential real estate lending or loan servicing is preferred, along with accounting experience. Strong organizational and customer relations skills are essential for this role.
Insurance Processing Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Microsoft Excel, Loan Processing, Insurance Processing, Escrow Inquiries
Specialization
Experience in residential real estate lending or customer service is preferred. Strong communication skills and the ability to work independently are essential.
Property Preservation Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Detail Oriented, Organized, Communication Skills, Multi Tasking, Organizational Skills, Attention To Detail, Deadline Management, Self Starter, Fast Paced Environment
Specialization
A high school diploma or equivalent is required, along with strong communication and organizational skills. The candidate should be able to manage multiple tasks and meet strict deadlines.
Loss Mitigation/Mortgage Loan Collector at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving Skills, Analytical Skills, Organizational Skills, Time Management Skills, Attention To Detail
Specialization
Candidates should have 1-3 years of experience in loan servicing, collections, or a related field, along with strong verbal communication and problem-solving skills. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Office Manager- Chicago Office at Government Finance Officers Association
Chicago, Illinois, United States - Full Time
Skills Needed
Organizational Skills, Problem Solving, Multitasking, Communication, Interpersonal Skills, Customer Service, Hospitality, Safety Protocols
Specialization
The ideal candidate should have experience in hospitality or related roles, with strong organizational and communication skills. Familiarity with workplace safety protocols and the ability to lift up to 50 pounds are also required.
Experience Required
Minimum 2 year(s)
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Lumberton, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

16.0

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Loan Processing, Cash Handling, Document Management, Communication, Sales, Record Keeping, Problem Solving, Teamwork, Time Management

Industry

Financial Services

Description
Description Join Our Team at National Finance Company! Looking for a career with a terrific, family-owned company that’s been helping consumers for over 60 years? You’re in luck—we’re hiring full-time Customer Service Representatives At National Finance Company, Inc., we’ve been serving North Carolina with small, personal loans for six decades. With 24 branches across the state, we take pride in supporting both our customers and our employees—our longevity proves it! Why Work With Us? Competitive Pay + Bonuses – Earn a solid starting wage plus quarterly performance bonuses. Some employees make over $12,000 a year in bonuses! We also add in fun perks, like prizes during our annual Halloween contest. Great Schedule – Enjoy a 35-hour work week (Monday–Friday, 9am–5pm with an hour lunch). More time for family, less time at work. Time Off – Paid vacation, sick leave, and about 10 paid holidays a year. Comprehensive Benefits – Medical, dental, vision, life, short-term disability, and a 401(k) with employer match. A Fun, Family Atmosphere – We work hard, but we also make time for fun. Just ask our employees or check out our Facebook page! If you’re ready to grow your career with a supportive team that treats you like family, we’d love to hear from you. Email info@nfcmoney.com to learn more or apply today! Title: Customer Service Representative Job Summary As a Customer Service Representative (CSR), you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent customer service, building relationships with new and existing customers, and supporting our lending operations. Daily responsibilities include: Assisting customers with loan applications, payments, and account inquiries Processing and filing customer documents accurately Maintaining organized customer records and folders Communicating with customers about their accounts in a clear and professional manner Soliciting new business while supporting existing customer relationships Ensuring the office is safe, clean, and welcoming for all customers Supervision: CSR’s are under direct supervision of an Office Manager. They also report to an Area Supervisor and Vice-President of Operations. Job Tasks, Responsibilities, and Authorities Tasks: Greet customers and answer the telephone courteously and identify yourself by name Take payments from customers Maintain cash drawer Solicit business from new and existing customers Process loan applications Use system software to calculate payments, renewal balances, payoffs Market and sell ancillary products Guide customers in properly filling out forms File forms and maintain customer folders Communicate with potential customers about status of loan applications and with existing customers about their loan and payment status Generate customer mailings Make daily bank deposits Clean and maintain office Responsibilities: Follow Company policies per Employee Handbook and additional policies set forth by Management Report to work per assigned schedule Respect direction of Office Manager who is fully responsible for operation of your location Follow all local, state, and federal laws Report problems or misconduct, known or suspected, by other employees to your supervisor or upper management Working Conditions: Work hours: 9 AM – 5 PM; Monday thru Friday with one hour lunch break, may clock in at 8:30 for additional hours 9 AM – 1 PM on three (3) Saturdays in December Avg hours per week: 35 hours Overtime: __ Never X Occasional __ Often; must be pre-approved by Manager Max hours: 3 per week Work environment: Shared office space with coworkers Salary and Benefits: Starting range of $14 to $16 per hour with opportunity to earn quarterly performance bonuses Other benefits: Medical, dental, life insurance; 401(k) plan; bonuses; paid vacation and sick time I have read and understand the above job description and can fulfill these essential job requirements with or without accommodations. If I need accommodations I have discussed these with management and am satisfied with the accommodations afforded to me. I understand that Management reserves the right to make any necessary changes to this job description and to request that the job described above perform additional duties as needed that are comparable with duties prescribed above. I further understand that all employees of National Finance Company, Inc. are employed on an “at will” basis. Both employees and the Company have the right to terminate employment at any time, for any reason or no reason, with or without cause and with or without notice. Nothing in this job description creates a promise of continued employment or contract thereof. Requirements Job Qualifications: Education: High school diploma or equivalent Experience: Prior experience working in consumer finance business preferred and/ or prior experience as a cashier Number of years: 1 year Special training or licenses: Current, valid driver’s license; Basic computer skills Physical requirements: Lift and move up to 50 lbs.
Responsibilities
As a Customer Service Representative, you will assist customers with loan applications and account inquiries while maintaining organized records. You will also be responsible for building relationships with customers and ensuring a welcoming office environment.
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Lumberton, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Management, Communication, Sales, Record Keeping, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Basic computer skills and a valid driver's license are also necessary.
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Wilson, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Management, Communication, Sales, Record Keeping, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Basic computer skills and a valid driver's license are also necessary.
Vendor Management Specialist II at Foundation Finance Company, LLC
, , United States - Full Time
Skills Needed
Vendor Management, Risk Assessment, Due Diligence, Contract Management, Compliance, Communication, Attention To Detail, Microsoft Office, Data Analysis, Performance Metrics, Documentation, Team Collaboration, Problem Solving, Time Management, Cybersecurity, Financial Evaluation
Specialization
A bachelor's degree and a minimum of 4 years of vendor management experience are required, preferably in a regulated industry. Strong computer skills and attention to detail are essential, along with preferred certifications like CTPRP or CVMP.
Experience Required
Minimum 2 year(s)
Mitarbeiter Datenmanager| CRM (m/w/d) at FCF Fox Corporate Finance GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Data Management, Crm Systems, Microsoft Dynamics 365, Ms Office, Ms Excel, Communication, Detail Oriented, Teamwork, Service Oriented, Process Optimization, Quality Assurance, Financial Industry Knowledge, Structured Work Style, Problem Solving, Responsibility, Adaptability
Specialization
Candidates should have a commercial education with experience in the financial industry preferred. Proficiency in CRM systems, particularly Microsoft Dynamics 365, and excellent skills in MS Office, especially Excel, are required.
Default Account Representative at Foundation Finance Company, LLC
, , United States - Full Time
Skills Needed
Customer Service, Payment Processing, Research, Attention To Detail, Communication, Problem Solving, Microsoft Office, Typing Skills, Coaching, Administrative Tasks, Training, Time Management, Stress Management, Account Management, Online Resources, Interest Statements
Specialization
An associate's degree in a related field and two years of experience are required. Strong computer skills and attention to detail are essential for this role.
Experience Required
Minimum 2 year(s)
Stipulation Specialist (Loan Stipulation Specialist) at Foundation Finance Company, LLC
Rothschild, Wisconsin, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Multi Tasking, Problem Solving, Relationship Building, Underwriting Skills, Loan Processing, Document Review, Time Management
Specialization
Candidates should have an associate's degree or one year of experience in underwriting or lending. Strong analytical skills and proficiency in Microsoft Office are also required.
Loss Prevention Analyst at Foundation Finance Company, LLC
Rothschild, Wisconsin, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Judgement, Multi Tasking, Word Processing, Spreadsheet Software, Internet Software, Customer Correspondence, Compliance Calls, Document Review, Team Player, Problem Solving, Time Management, Data Analysis, Performance Reviews, Dispute Resolution
Specialization
Candidates must have an associate degree in a related field or one year of experience in a similar role. Proficiency in word processing, spreadsheet software, and the ability to interpret documents and communicate effectively are essential.
Customer Service Rep at NATIONAL FINANCE COMPANY (NFC)
Albemarle, North Carolina, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Cash Handling, Document Filing, Record Keeping, Communication, Sales, Problem Solving, Teamwork, Time Management
Specialization
A high school diploma or equivalent is required, along with at least one year of experience in consumer finance or as a cashier. Candidates must have a valid driver's license and basic computer skills.
Loan Modification Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Loan Modification, Customer Service, Documentation, Compliance, Financial Analysis, Time Management, Communication, Interpersonal Skills, Organization, Loss Mitigation, Real Estate Lending, Loan Processing, Loan Servicing, Legal Liaison, Reporting, Transaction Management
Specialization
Candidates should have at least 6 months of experience in residential real estate lending or related fields. Proven experience in mortgage loan modifications and excellent communication skills are preferred.
Experience Required
Minimum 2 year(s)
Service Center Technician at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Organizational Skills, Time Management, Communication Skills, Customer Service, Teamwork, Attention To Detail, Basic Computer Skills, Microsoft Office
Specialization
A high school diploma or equivalent is required, along with 1+ years of experience in a similar role. Strong organizational, communication, and customer service skills are essential.
Software Quality Assurance Intern at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Software Testing, Quality Assurance, Python, Sql, C#, Analytical Skills, Problem Solving, Time Management, Agile Methodologies, Collaboration, Documentation, Software Development Lifecycle, Bug Tracking, Automated Testing, Integration Testing, End To End Testing
Specialization
Actively pursuing a Bachelor’s or Master’s degree in a related technical field is required. Experience in Python, SQL, and/or C# is preferred, along with strong analytical and problem-solving skills.
Customer Service Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mortgage Terminology, Fast Paced Environment, Problem Solving, Attention To Detail
Specialization
Strong customer service and communication skills are essential. A high school diploma or equivalent is required, and familiarity with mortgage terminology is a plus.
Hazard Claims Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Verbal Communication, Written Communication, Organizational Skills, Attention To Detail, Data Entry, Documentation, Claims Processing, Problem Solving, Team Collaboration, Flexibility, Reliability, Respectfulness, Prioritization
Specialization
Candidates should have at least 6 months of experience in relevant fields such as residential real estate lending or loan servicing. Strong customer service orientation and excellent communication skills are essential.
Recruiter at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Recruiting, Interviewing, Collaboration, Sourcing, Applicant Tracking Systems, Employment Laws, Communication Skills, Human Resources
Specialization
Candidates must have a bachelor's degree in Human Resources or equivalent experience and at least 3 years of full life cycle recruiting experience. Familiarity with applicant tracking systems and knowledge of employment laws are also required.
Experience Required
Minimum 2 year(s)
IT Help Desk Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Service, Analytical Skills, Problem Solving, Communication, Teamwork, Time Management, Active Directory, User Account Management, Network Equipment, Software Installation, Routine Maintenance, Documentation
Specialization
An associate's degree in Information Technology or equivalent experience is preferred. Strong analytical, problem-solving, and communication skills are essential for this role.
Payment Processor at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Loan Processing, Accounting, Organizational Skills, Customer Relations, Attention To Detail
Specialization
Experience in residential real estate lending or loan servicing is preferred, along with accounting experience. Strong organizational and customer relations skills are essential for this role.
Insurance Processing Representative at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Microsoft Excel, Loan Processing, Insurance Processing, Escrow Inquiries
Specialization
Experience in residential real estate lending or customer service is preferred. Strong communication skills and the ability to work independently are essential.
Property Preservation Specialist at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Detail Oriented, Organized, Communication Skills, Multi Tasking, Organizational Skills, Attention To Detail, Deadline Management, Self Starter, Fast Paced Environment
Specialization
A high school diploma or equivalent is required, along with strong communication and organizational skills. The candidate should be able to manage multiple tasks and meet strict deadlines.
Loss Mitigation/Mortgage Loan Collector at Idaho Housing and Finance Association
Boise, Idaho, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving Skills, Analytical Skills, Organizational Skills, Time Management Skills, Attention To Detail
Specialization
Candidates should have 1-3 years of experience in loan servicing, collections, or a related field, along with strong verbal communication and problem-solving skills. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Office Manager- Chicago Office at Government Finance Officers Association
Chicago, Illinois, United States - Full Time
Skills Needed
Organizational Skills, Problem Solving, Multitasking, Communication, Interpersonal Skills, Customer Service, Hospitality, Safety Protocols
Specialization
The ideal candidate should have experience in hospitality or related roles, with strong organizational and communication skills. Familiarity with workplace safety protocols and the ability to lift up to 50 pounds are also required.
Experience Required
Minimum 2 year(s)