Job no: 526898
Work type: Staff Full Time
Location: UMass Amherst
Department: Project Mgt & Training
Union: PSU
Categories: Accounting/Finance/Budget, PSU A

JOB SUMMARY

The Senior Research Support Manager – Grants & Finance serves as a critical resource within the Vice Chancellor for Research and Engagement (VCRE) Office, with specialized expertise in research accounting, budgeting, and procurement. The Senior Manager proactively supports the financial and operational needs of large-scale research awards, as well as addresses and resolves complex issues escalated by award support staff across the University.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES, EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSURE)

• Bachelor’s degree (preferably in Finance, Accounting, Business Administration, or a related field).
• Five (5) years of experience in research accounting, budgeting, procurement, or financial management within a higher education or research-intensive environment.
• Certified Research Administrator (CRA) certification (at hire or obtained within 18 months of hire).
• Strong analytical and problem-solving skills with a proactive mindset.
• Proven ability to manage complex financial and operational scenarios.
• Expertise in federal and state grant regulations, institutional policies, and compliance.
• Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
• Proficiency in financial software, accounting systems, and research management tools.
• Ability to handle confidential and sensitive information with discretion.

PREFERRED QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES, EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSURE)

• Advanced degree (e.g., MBA, MPA, or relevant field).

• Anticipation and Support for New Large-Scale Awards
• Collaborates with Principal Investigators (PIs), research administrators, and support staff to prepare for the financial and administrative demands of newly awarded, large-scale research projects.
• Provides preemptive guidance on budgeting, financial planning, and procurement strategies to ensure compliance with institutional and sponsor guidelines.
• Acts as a liaison between the VCRE office and campus stakeholders to facilitate efficient set-up and early-stage management of major awards.
• Develops forecasting tools and resource allocation plans to anticipate financial needs and potential challenges for large-scale research projects.
• Supervision and Team Leadership
• Supervises, mentors, and evaluates a team of pre- and post-award support staff, ensuring alignment with institutional goals and fostering professional growth.
• Delegates responsibilities effectively while maintaining oversight of complex financial, procurement, and human resource-related tasks.
• Supports team members in resolving escalated issues and acts as a point of escalation for challenging scenarios.
• Facilitates regular team meetings to review progress, address concerns, and provide updates on institutional policies and best practices.
• Incident Management and Resolution
• Handles incidents and complex issues escalated from College-level post-award support staff, providing guidance and problem-solving expertise to resolve them efficiently.
• Performs in-depth analysis of financial, procurement, and compliance concerns related to ongoing research projects and implements corrective actions as needed.
• Coordinates with relevant college and department level staff, as well as individual PIs to ensure prompt resolution of escalated issues and facilitate communication between stakeholders.
• Expert Consultation and Support
• Serves as a subject matter expert in research accounting, budgeting, and procurement, offering guidance to staff across the campus on best practices and institutional policies.
• Supports training initiatives and workshops for College-level post-award support staff to enhance campus-wide capabilities in research financial management.
• Provides recommendations to the AVCRSS for process improvements, policy updates, and tools that enhance post-award support effectiveness.
• Compliance and Reporting
• Ensures compliance with federal, state, and institutional policies in all areas of research accounting, budgeting, and procurement.
• Collaborates with internal auditors and compliance officers to review and refine procedures.
• Assists in preparing reports, data analyses, and presentations for senior leadership.