JOB DESCRIPTION

We are looking for a skilled Operations Analyst to join the company’s Operations Team
The role involves collaborating with senior management including the COO to ensure compliance with financial and legal requirements, preparing reports, managing third-party services, and supporting internal audits. Preferred qualifications include a Bachelor’s degree, experience in regulated financial services, proficiency in Microsoft Office, and strong organisational skills. Additionally, personal attributes such as a positive attitude and problem-solving capabilities are highly valued.

PREFERRED SKILLS AND EXPERIENCE

· Bachelor’s Degree in a related field

• Experience in operating in a regulated financial services Environment
• Minimum of 3 years’ experience in loan and mortgage products
• Proficient in Microsoft Excel, Word and Sharepoint with evidence of technical skills
• Experience in project management, preferably with Agile or Waterfall methodologies
• Experience working within a complex business environment

• Third-Party Management: Coordinate the management and oversight of services delivered by third parties to the business.
• Reporting: Input to and preparation of financial, compliance, and operational KPI reports.
• Board Papers: Coordinate the delivery of monthly board papers, adhering to tight deadlines.
• Legal Compliance: Assist in the issuance and recording of all borrower-level legal contracts/instructions.
• Internal Audits: Assist teams in the internal audit process, tracking action items, and coordinating deliverables.
• Operational Policies: Manage operational policies, ensuring compliance with outsourced procedures.
• Regulatory Filings: Manage the annual review, certification issuance, and regulatory filings of the Fitness and Probity (F&P) obligations.
• Conflict of Interest: Manage the annual review and issuance of Conflict of Interest (COI) declarations.
• Project Support: Provide operational support to the COO on project initiatives to drive continuous improvements.
• Administrative Tasks: Handle ad hoc administrative projects and tasks to support team members