The successful candidate will start out learning the Administrative function, and then you will receive comprehensive training to build your skills in delivering excellent customer support. This is a great opportunity to start your career in customer service industry
You will work as a key member part of a the team to support our Customers.

• Initially, support the Customer Services Team by learning order entry, the administrative functions, and ad hoc calls
• Recieve, review and input orders into the ERP system, ensuring accuracy of product codes, quantities, prices etc.
• Distributing orders to relevant internal departments for production / dispatch.
• As you learn, you will begin to assist customers via phone and email with orders, returns, questios and any complaints that may be received
• Assessing invoice queries relating to pricing, discounts, quantities received.
• Updating pricing on Hansa
• Maintaining customer information
• Related administrative duties
• Contribute to team efforts to achieve related results
  Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person
Reference ID: UK Trainee CS