Your tasks:

• Building, maintaining and developing existing customer relationships in the wholesale and retail segments
• Central point of contact for customers in close cooperation with the Business Development Team
• Identification and implementation of cross-selling potential as well as support for sales growth initiatives
• Independent support of selected Tier 3 customers via telephone and digital communication channels
• Conducting targeted outbound activities following events, webcasts and customer events / Analyzing customer needs and developing suitable solutions
• Collaboration with internal departments and client service teams to ensure excellent customer service.
• Support along the entire value chain, especially regarding sales, regulatory, organizational and operational issues.
• Organization and support of customer events, especially at the Frankfurt location
• Further development of existing customer loyalty formats as well as the introduction of new digital processes and concepts
• Independent management and administration of platforms such as dwp, FNZ or similar settlement platforms.
• Ensuring the administration of retirement savings solutions, such as Riester and basic pension products
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