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Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Bilingual, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Microsoft Teams, Email Management, Training And Development, Escalation Management, Workflow Adherence
Specialization
Candidates should have 1 to 3 years of customer service experience, preferably in a contact center or healthcare setting. Strong bilingual skills in English and Spanish, along with exceptional communication and organizational skills, are required.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Network Administration, Software Installation, Remote Support, Documentation, Service Level Agreements, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System, Hardware Support
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are also required.
Technicien support - site Helpline at EVERIENCE
Nantes, Pays de la Loire, France - Full Time
Skills Needed
Technical Skills, Systems Knowledge, Networking, Azure, Api Rest, Json, Xml, Customer Satisfaction, Listening Skills, Dynamism, Ticketing Tools, Itop Knowledge, Cash Register Knowledge, Learning Ability, Communication Skills
Specialization
Candidates should have a Bac+2 to Bac+5 education and at least 2 years of experience in a similar role, preferably in the retail sector. Strong technical skills in IT, systems, and networks are essential, along with excellent interpersonal skills focused on customer satisfaction.
Experience Required
Minimum 2 year(s)
Production Helper (6:50pm -7:00am) at INDEVCO North America
Orangeburg, South Carolina, United States - Full Time
Skills Needed
Machine Operation, Extrusion Machinery, Troubleshooting, Preventative Maintenance, Quality Control, Safety Procedures, Communication Skills, Team Collaboration, Mechanical Systems, Electrical Systems, Attention To Detail, Product Inspections, Documentation, Production Records, Heavy Lifting, Manufacturing Environment
Specialization
Candidates should have a high school diploma or equivalent, with additional training in extrusion operations being a plus. A minimum of 2 years of manufacturing experience and the ability to operate and troubleshoot extrusion equipment are required.
Experience Required
Minimum 2 year(s)
Production Helper (6:50am -7:00pm) at INDEVCO North America
Orangeburg, South Carolina, United States - Full Time
Skills Needed
Machine Operation, Extrusion Machinery, Troubleshooting, Quality Control, Preventative Maintenance, Safety Procedures, Team Collaboration, Attention To Detail, Mechanical Systems, Electrical Systems
Specialization
Candidates should have a high school diploma or equivalent, with additional training in extrusion operations being a plus. A minimum of 2 years of manufacturing experience and the ability to operate and troubleshoot extrusion equipment are required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Advanced English, It Environment, Hardware Support, In House Applications, Technical Calls
Specialization
Candidates must have availability to work 45 hours per week and an interest in working in an IT environment. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Bilingual Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Workflow Adherence, Escalation Skills, Training And Development, Microsoft Teams, Self Service Support
Specialization
Candidates must have 1 to 3 years of customer service experience, preferably in a contact center or healthcare setting. Strong bilingual skills in English and Spanish, along with exceptional communication and organizational skills, are required.
Field Service Technician Help Desk at SAIC
Fort Meade, Florida, United States - Full Time
Skills Needed
Help Desk Support, Technical Support, Customer Service, It Service Delivery, Emerging Technologies, Data Input/Output Devices, Network Interface Devices, Change Management, Knowledge Management, Incident Resolution, Service Request Coordination, Classroom Support, It Security, Automation Solutions, Performance Tracking, Process Improvement
Specialization
Candidates must have an Associate's Degree with three years of experience or a High School Diploma with five years of relevant experience. A TS/SCI clearance and IAT-II certification are also required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Identification, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required, along with an interest in working in an IT environment.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Maintenance, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System
Specialization
Basic troubleshooting skills and a fundamental understanding of network and desktop administration are required. The candidate must also be able to communicate effectively and maintain user documentation.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Bilingual Skills, Customer Service, Problem Analysis, Technical Support, Communication Skills, Organizational Skills, Attention To Detail, Healthcare Applications, Call Center Experience, Active Listening, Typing Proficiency, Fast Paced Environment
Specialization
Candidates should have 1 to 3 years of customer service experience, preferably in a healthcare setting, and strong problem-solving skills. Bilingual proficiency in English and Spanish is required, along with a high school diploma or equivalent.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, Sonora, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and at least 6 months of customer service experience are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and at least 6 months of customer service experience are also required.
Trade Helper (maintenance cleaner) at Interfor Corporation
Belledune, New Brunswick, Canada - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Mechanical Inclination, Safety Practices, Initiative, Physical Ability, Fast Paced Environment
Specialization
Ideally, candidates should have 2 years of experience in a sawmill or industrial environment and a sound understanding of safety regulations. Candidates must also be physically capable of performing the duties required, including lifting and climbing.
Experience Required
Minimum 2 year(s)
Help Desk (Senior) - Arlington, VA at Agil3 Technology Solutions (A3T)
Arlington, Virginia, United States - Full Time
Skills Needed
Customer Service, Analytical Skills, Problem Solving, Itil, Itsm, Ticketing Systems, Technical Support, Communication Skills, Team Collaboration, Attention To Detail, Research Skills, Training, Voip, Troubleshooting, Security Clearance, Device Management
Specialization
Candidates must possess a TOP SECRET w/ SCI Eligible security clearance and have strong customer service orientation along with proven analytical and problem-solving abilities. A Bachelor's degree in a related field with 6-8 years of experience or a Master's with 4-6 years is required.
Experience Required
Minimum 5 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Email Support, Incident Documentation, Hardware Support, In House Applications, Escalation, Adaptability, Teamwork
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required, along with an interest in working in an IT environment.
Delivery Driver Helper - Middleton at FBG TRANSPORT LLC
Middleton, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Self Motivated, Detail Oriented, Collaboration, Communication, Independence, Punctuality, Physical Stamina
Specialization
Candidates must have a high school diploma or GED and may need a valid driver's license with a safe driving record. The role requires physical capability to lift and move heavy products and work in cooler environments.
Delivery Driver Helper - Fennimore at FBG TRANSPORT LLC
Middleton, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Self Motivated, Detail Oriented, Collaboration, Communication, Independence, Punctuality, Physical Stamina
Specialization
Candidates must have a High School Diploma or GED and may need a valid driver's license with a safe driving record. The role requires physical capability to lift and move heavy products and work in cooler environments.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Ms Office, Hardware Support, Email Support, Diagnostic Techniques, Problem Solving
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Communication Skills, Bilingual Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Application Errors, Workflow Issues, Access Problems, Functionality Concerns, Escalation Procedures, Microsoft Teams
Specialization
Candidates must have 1 to 3 years of customer service experience and strong bilingual skills in English and Spanish. A high school diploma or equivalent is required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico -
Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Technical Support, Problem Analysis, Bilingual, Communication, Interpersonal Skills, Attention to Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast-Paced Environment, Microsoft Teams, Email Management, Training and Development, Escalation Management, Workflow Adherence

Industry

IT Services and IT Consulting

Description
This position will be a part of our Technical Support Service Desk. The support is for all contact types including phone, email, chat, and self-service. This is a call center environment in which we support our customers 24x7x365. Agents will engage in on-going training and development to prepare them for next-level support and promotional advancement. All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond promptly to all incoming contacts. These contacts may include, but are not limited to, workflow issues, application errors, access problems, and functionality concerns. Achieve a high-resolution rate with over 90% of issues being resolvable at first contact. Provide professional and high-quality customer service to our customers through adherence to scripts, workflows and compliance with corporate policies and procedures. Escalate complex technical and application issues to the appropriate teams when necessary. Identify areas for improvement in processes, products, or services. Deliver exceptional customer service to all callers by addressing their needs promptly and effectively. Monitor and read text on computer screens throughout the entire shift, ensuring accuracy and attention to detail. Maintain presence at the designated workspace and remain in the phone queue for the entire 8 to10-hour shift, with scheduled breaks. Maintain a quiet, private workspace equipped with high-speed, wired internet to ensure optimal performance and productivity. Ensure possession of a functional cell phone for manager communication and Two-Factor Authentication to maintain security and effective communication. Strong bilingual skills in both written and spoken English and Spanish 1 to 3 years of customer service experience, preferably within a contact center or healthcare setting. 1 to 3 years of experience in customer problem analysis and resolution. Strong ability to convey complex technical concepts in a clear and understandable manner to non-technical audiences. Exceptional organizational skills with a keen attention to detail. High school diploma or equivalent is required Maintain daily availability on Microsoft Teams, consistently review emails, and stay up to date with all learning materials distributed. Experience working in a call center environment. Commitment to delivering exceptional service in all interactions Strong communication and interpersonal skills Proficiency in typing and English language skills, both verbal and written Demonstrated ability to actively listen, assess caller needs, and take appropriate action Proven ability to thrive in a fast-paced environment.
Responsibilities
Provide technical support for various contact types including phone, email, chat, and self-service. Respond to incoming contacts, resolve issues promptly, and escalate complex problems as necessary.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Bilingual, Communication, Interpersonal Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Microsoft Teams, Email Management, Training And Development, Escalation Management, Workflow Adherence
Specialization
Candidates should have 1 to 3 years of customer service experience, preferably in a contact center or healthcare setting. Strong bilingual skills in English and Spanish, along with exceptional communication and organizational skills, are required.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Network Administration, Software Installation, Remote Support, Documentation, Service Level Agreements, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System, Hardware Support
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are also required.
Technicien support - site Helpline at EVERIENCE
Nantes, Pays de la Loire, France - Full Time
Skills Needed
Technical Skills, Systems Knowledge, Networking, Azure, Api Rest, Json, Xml, Customer Satisfaction, Listening Skills, Dynamism, Ticketing Tools, Itop Knowledge, Cash Register Knowledge, Learning Ability, Communication Skills
Specialization
Candidates should have a Bac+2 to Bac+5 education and at least 2 years of experience in a similar role, preferably in the retail sector. Strong technical skills in IT, systems, and networks are essential, along with excellent interpersonal skills focused on customer satisfaction.
Experience Required
Minimum 2 year(s)
Production Helper (6:50pm -7:00am) at INDEVCO North America
Orangeburg, South Carolina, United States - Full Time
Skills Needed
Machine Operation, Extrusion Machinery, Troubleshooting, Preventative Maintenance, Quality Control, Safety Procedures, Communication Skills, Team Collaboration, Mechanical Systems, Electrical Systems, Attention To Detail, Product Inspections, Documentation, Production Records, Heavy Lifting, Manufacturing Environment
Specialization
Candidates should have a high school diploma or equivalent, with additional training in extrusion operations being a plus. A minimum of 2 years of manufacturing experience and the ability to operate and troubleshoot extrusion equipment are required.
Experience Required
Minimum 2 year(s)
Production Helper (6:50am -7:00pm) at INDEVCO North America
Orangeburg, South Carolina, United States - Full Time
Skills Needed
Machine Operation, Extrusion Machinery, Troubleshooting, Quality Control, Preventative Maintenance, Safety Procedures, Team Collaboration, Attention To Detail, Mechanical Systems, Electrical Systems
Specialization
Candidates should have a high school diploma or equivalent, with additional training in extrusion operations being a plus. A minimum of 2 years of manufacturing experience and the ability to operate and troubleshoot extrusion equipment are required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Advanced English, It Environment, Hardware Support, In House Applications, Technical Calls
Specialization
Candidates must have availability to work 45 hours per week and an interest in working in an IT environment. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Bilingual Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Workflow Adherence, Escalation Skills, Training And Development, Microsoft Teams, Self Service Support
Specialization
Candidates must have 1 to 3 years of customer service experience, preferably in a contact center or healthcare setting. Strong bilingual skills in English and Spanish, along with exceptional communication and organizational skills, are required.
Field Service Technician Help Desk at SAIC
Fort Meade, Florida, United States - Full Time
Skills Needed
Help Desk Support, Technical Support, Customer Service, It Service Delivery, Emerging Technologies, Data Input/Output Devices, Network Interface Devices, Change Management, Knowledge Management, Incident Resolution, Service Request Coordination, Classroom Support, It Security, Automation Solutions, Performance Tracking, Process Improvement
Specialization
Candidates must have an Associate's Degree with three years of experience or a High School Diploma with five years of relevant experience. A TS/SCI clearance and IAT-II certification are also required.
Experience Required
Minimum 2 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Identification, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required, along with an interest in working in an IT environment.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Fundamentals, Software Installation, Hardware Maintenance, Communication, Problem Solving, Office Requirements, User Requests, Ticketing System
Specialization
Basic troubleshooting skills and a fundamental understanding of network and desktop administration are required. The candidate must also be able to communicate effectively and maintain user documentation.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Bilingual Skills, Customer Service, Problem Analysis, Technical Support, Communication Skills, Organizational Skills, Attention To Detail, Healthcare Applications, Call Center Experience, Active Listening, Typing Proficiency, Fast Paced Environment
Specialization
Candidates should have 1 to 3 years of customer service experience, preferably in a healthcare setting, and strong problem-solving skills. Bilingual proficiency in English and Spanish is required, along with a high school diploma or equivalent.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, Sonora, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and at least 6 months of customer service experience are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and at least 6 months of customer service experience are also required.
Trade Helper (maintenance cleaner) at Interfor Corporation
Belledune, New Brunswick, Canada - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Mechanical Inclination, Safety Practices, Initiative, Physical Ability, Fast Paced Environment
Specialization
Ideally, candidates should have 2 years of experience in a sawmill or industrial environment and a sound understanding of safety regulations. Candidates must also be physically capable of performing the duties required, including lifting and climbing.
Experience Required
Minimum 2 year(s)
Help Desk (Senior) - Arlington, VA at Agil3 Technology Solutions (A3T)
Arlington, Virginia, United States - Full Time
Skills Needed
Customer Service, Analytical Skills, Problem Solving, Itil, Itsm, Ticketing Systems, Technical Support, Communication Skills, Team Collaboration, Attention To Detail, Research Skills, Training, Voip, Troubleshooting, Security Clearance, Device Management
Specialization
Candidates must possess a TOP SECRET w/ SCI Eligible security clearance and have strong customer service orientation along with proven analytical and problem-solving abilities. A Bachelor's degree in a related field with 6-8 years of experience or a Master's with 4-6 years is required.
Experience Required
Minimum 5 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Email Support, Incident Documentation, Hardware Support, In House Applications, Escalation, Adaptability, Teamwork
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required, along with an interest in working in an IT environment.
Delivery Driver Helper - Middleton at FBG TRANSPORT LLC
Middleton, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Self Motivated, Detail Oriented, Collaboration, Communication, Independence, Punctuality, Physical Stamina
Specialization
Candidates must have a high school diploma or GED and may need a valid driver's license with a safe driving record. The role requires physical capability to lift and move heavy products and work in cooler environments.
Delivery Driver Helper - Fennimore at FBG TRANSPORT LLC
Middleton, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Self Motivated, Detail Oriented, Collaboration, Communication, Independence, Punctuality, Physical Stamina
Specialization
Candidates must have a High School Diploma or GED and may need a valid driver's license with a safe driving record. The role requires physical capability to lift and move heavy products and work in cooler environments.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Troubleshooting, Ms Office, Hardware Support, Email Support, Diagnostic Techniques, Problem Solving
Specialization
Candidates must have availability to work 45 hours per week and possess advanced English skills. A minimum of 6 months of experience in customer service is required.
Desktop Support Associate-Helpdesk at NTT DATA
, , Panama - Full Time
Skills Needed
Customer Service, Technical Support, Problem Analysis, Communication Skills, Bilingual Skills, Attention To Detail, Organizational Skills, Typing Proficiency, Active Listening, Fast Paced Environment, Application Errors, Workflow Issues, Access Problems, Functionality Concerns, Escalation Procedures, Microsoft Teams
Specialization
Candidates must have 1 to 3 years of customer service experience and strong bilingual skills in English and Spanish. A high school diploma or equivalent is required.