Hospitality Jobs in Australia

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Supv Reservations (191656) at IHG Career
, , Australia - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Organizational Skills, Upselling Techniques, Database Management, Team Leadership, Problem Solving, Attention To Detail, Time Management, Fluency In English, Guest Relations, Hotel Operations, Service Coordination, Booking Management, Revenue Management
Specialization
Candidates must have full working rights in Australia and prior experience in a hotel reservations or front office role. Experience with Opera and a passion for luxury guest experiences are also required.
Experience Required
Minimum 2 year(s)
Event Manager at Crown Resorts
Perth, Western Australia, Australia - Full Time
Skills Needed
Event Planning, Event Management, Client Relationship Management, Communication, Project Management, Organization, Service Delivery, Banquet Event Orders
Specialization
Candidates should have experience in large-scale event planning and exceptional client relationship building skills. A strong work ethic, positive energy, and knowledge of industry trends are essential.
Experience Required
Minimum 2 year(s)
Peppina - F&B Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food And Beverage Service, Guest Relations, Menu Storytelling, Pos Systems, Order Taking, Payment Processing, Hospitality Management, Product Knowledge, Communication Skills, Attention To Detail
Specialization
Requires at least 2 years of hospitality experience and a valid RSA certificate. Candidates must have full Australian working rights and flexibility to work a rotating roster.
Experience Required
Minimum 2 year(s)
Marketing Manager at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Digital Marketing Strategy, Seo/Sem, Social Media Management, Google Analytics, Google Adwords, Content Creation, Website Analytics, Landing Page Optimization, User Funnel Optimization, Public Relations, Influencer Marketing, Data Analysis, Copywriting, Distribution Channel Management, Digital Auditing, Event Marketing
Specialization
Candidates must have proven experience in digital marketing, specifically leading SEO/SEM and social media campaigns. Proficiency in website analytics tools and Google Adwords is required to optimize online performance.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a commitment to professional presentation. Ability to work a dynamic schedule including weekends and public holidays is required.
Assistant Manager - Nights at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Night Audit, Guest Service, Roster Management, Forecasting, Opera Cloud, Microsoft Word, Microsoft Outlook, Conflict Resolution, Time Management, Communication Skills, Staff Development, Health And Safety Management
Specialization
Requires experience with Opera Cloud and Microsoft Office, along with a Senior First Aid Certificate and QLD RSA & RMLV approved manager certification. Candidates must possess an open manual driver's license and the flexibility to work varied shifts, including overnights and public holidays.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing roles with exceptional communication skills. Must be available to work a dynamic schedule including weekends, public holidays, and overnight shifts.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Night Audit, Front Office Management, Opera Pms, Guest Relations, Financial Reconciliation, Emergency Response, Leadership, Problem Solving, Hotel Security, Team Training
Specialization
Requires previous supervisory experience in a hotel front office and a strong understanding of Night Audit procedures. Proficiency in Opera PMS and full working rights in Australia are required.
Experience Required
Minimum 2 year(s)
Reservations Manager at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Reservations Management, Revenue Management, Opera Pms, Inventory Optimization, Stakeholder Management, Strategic Planning, Communication Skills, Organizational Skills, Yield Management, Guest Relations, Contract Management, Sop Development
Specialization
Requires a Bachelor's degree in Hotel Management or Business Administration and at least 2 years of experience in Reservations or Front Office. Proficiency in Opera and strong knowledge of revenue management principles are essential.
Experience Required
Minimum 2 year(s)
Housekeeper / Cleaner at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocols, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with the flexibility to work weekends and public holidays.
Casual Cook at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Cooking Procedures, Meal Plating, Food Safety, Hygiene Standards, Whs Compliance, Teamwork, Communication, Ingredient Preparation
Specialization
Proven experience as a cook with knowledge of various cooking methods and a proactive attitude. Must be flexible to work a rotating roster including weekends and public holidays.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication, Problem Solving, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with exceptional communication skills. Full commitment to a dynamic shift schedule, including weekends and public holidays, is required.
Data Security & Governance Officer at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Data Governance, Data Security, Privacy Management, Risk Management, Compliance, Stakeholder Engagement, Data Lifecycle Management, Regulatory Analysis, Information Protection, Policy Development, Data Quality Improvement, Vendor Due Diligence
Specialization
Requires a degree in Information Management, Cyber Security, or a related field with demonstrated experience in data governance and privacy laws like GDPR and APPs. Must possess strong analytical skills and the ability to communicate complex technical concepts to senior leadership.
Experience Required
Minimum 5 year(s)
Casual Guest Service Agent at Minor International
Broome, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a proactive approach to service. Flexibility to work a rotating roster including weekends and public holidays is required.
Casual Cleaner at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocol Adherence, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with the flexibility to work weekends and public holidays.
Cook - Breakfast Shifts at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Cooking, Food Safety, Hygiene Standards, Teamwork, Communication, Time Management, Presentation Skills, Ingredient Preparation
Specialization
Candidates should have a minimum of 12 months experience in a kitchen role and possess knowledge of various cooking procedures. A positive attitude and flexibility to work various shifts, including weekends, are also required.
Housekeeper / Cleaner at Minor International
Ipswich, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocol Adherence, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with availability for flexible shifts including weekends.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a proactive approach to guest needs. Flexibility to work a rotating roster including weekends and public holidays is required.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing roles with exceptional communication skills. Full commitment to a dynamic schedule, including weekends and public holidays, is required.
Kitchen Steward at Accor
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Kitchen Cleaning, Hygiene Standards, Rubbish Removal, Chemical Handling, Basic Food Preparation, Team Collaboration, Time Management
Specialization
Practical experience in kitchen operations or cleaning is preferred. Candidates must have a positive attitude and flexible availability to work various shifts, including weekends and public holidays.
Supv Reservations (191656) at IHG Career
, , Australia -
Full Time


Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Reservations Management, Customer Service, Communication, Organizational Skills, Upselling Techniques, Database Management, Team Leadership, Problem Solving, Attention to Detail, Time Management, Fluency in English, Guest Relations, Hotel Operations, Service Coordination, Booking Management, Revenue Management

Industry

Hospitality

Description
About the Role As the Reservations & Instant Service Supervisor at InterContinental Sydney Double Bay, you will lead the day-to-day operation of Reservations and Instant Service, ensuring exceptional guest experiences through efficient booking management, seamless communication, and personalised service delivery. You will oversee reservation processes, support and guide the team, manage room inventory and revenue opportunities, and act as a key point of contact for guest enquiries and service coordination. Your focus will be on delivering luxury guest experiences while driving operational excellence and maximising hotel performance. A little taste of your day-to-day Every day is different, but mostly you’ll be: * Process and confirm guest and group reservations promptly and accurately. * Coordinate all group reservations * Provide guests with information about room availability, rates, and hotel facilities. * Maintain an updated and organized reservation system, ensuring accuracy and efficiency. * Assist in managing and updating the hotel's database of guest information. * Coordinate with other hotel departments to ensure guest requests and special requirements are accommodated. * Respond to guest inquiries and concerns promptly and professionally, providing exceptional customer service. * Handle cancellations, modifications, and amendments to existing reservations. * Monitor and maximize room occupancy by utilizing effective upselling and cross-selling techniques. * Prepare daily reports and summaries of reservations, occupancy rates, and revenue forecasts for management review. * Respond promptly to in-house guest inquiries and requests, assisting with making additional bookings for services such as spa appointments, restaurant reservations, or local tours. * Coordinate and facilitate efficient room service orders, ensuring accurate delivery and guest satisfaction by promptly addressing any concerns or special requests. * Upholding the hotel's brand image and reputation by consistently delivering accurate information and personalized assistance to guests during the reservation process. * Collaborating with other departments to ensure guest requests and special requirements are communicated and fulfilled, contributing to an exceptional overall guest experience. What we need from you * Full working rights in Australia without restrictions (a kind reminder that sponsorship is not available for this role) * Prior experience working as a Reservations Agent or in a Front Office at a hotel * Experience in Opera * Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience  * An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously  * Good communication and writing skills; Fluency in conversational English * Available 7 days per week, including weekends and Public Holidays What you can expect from us At InterContinental Sydney Double Bay, we believe our colleagues are our greatest asset. When you join our team, you’ll enjoy: * Global employee room rates at IHG hotels for you and your family * Birthday leave to celebrate your special day * 24/7 access to Fit Collective gym facilities * Food & beverage discounts at IHG hotels * Perbox benefits platform with discounts across retail, travel, lifestyle and more * IHG University – access to extensive training and development opportunities * A supportive hotel leadership team and access to the global IHG colleague network * Convenient location close to public transport – train, bus and ferry We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, competitive products & services discounts program and some of the best training in the business Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  So, join us and you will become part of our ever-growing global family.   We are proud to be IHG and we know you will be too.  Visit http://careers.ihg.com/ to find out more about us.
Responsibilities
The Reservations & Instant Service Supervisor will lead the daily operations of Reservations and Instant Service, ensuring exceptional guest experiences. Responsibilities include managing reservation processes, supporting the team, and coordinating guest inquiries.
Supv Reservations (191656) at IHG Career
, , Australia - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Organizational Skills, Upselling Techniques, Database Management, Team Leadership, Problem Solving, Attention To Detail, Time Management, Fluency In English, Guest Relations, Hotel Operations, Service Coordination, Booking Management, Revenue Management
Specialization
Candidates must have full working rights in Australia and prior experience in a hotel reservations or front office role. Experience with Opera and a passion for luxury guest experiences are also required.
Experience Required
Minimum 2 year(s)
Event Manager at Crown Resorts
Perth, Western Australia, Australia - Full Time
Skills Needed
Event Planning, Event Management, Client Relationship Management, Communication, Project Management, Organization, Service Delivery, Banquet Event Orders
Specialization
Candidates should have experience in large-scale event planning and exceptional client relationship building skills. A strong work ethic, positive energy, and knowledge of industry trends are essential.
Experience Required
Minimum 2 year(s)
Peppina - F&B Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food And Beverage Service, Guest Relations, Menu Storytelling, Pos Systems, Order Taking, Payment Processing, Hospitality Management, Product Knowledge, Communication Skills, Attention To Detail
Specialization
Requires at least 2 years of hospitality experience and a valid RSA certificate. Candidates must have full Australian working rights and flexibility to work a rotating roster.
Experience Required
Minimum 2 year(s)
Marketing Manager at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Digital Marketing Strategy, Seo/Sem, Social Media Management, Google Analytics, Google Adwords, Content Creation, Website Analytics, Landing Page Optimization, User Funnel Optimization, Public Relations, Influencer Marketing, Data Analysis, Copywriting, Distribution Channel Management, Digital Auditing, Event Marketing
Specialization
Candidates must have proven experience in digital marketing, specifically leading SEO/SEM and social media campaigns. Proficiency in website analytics tools and Google Adwords is required to optimize online performance.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a commitment to professional presentation. Ability to work a dynamic schedule including weekends and public holidays is required.
Assistant Manager - Nights at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Night Audit, Guest Service, Roster Management, Forecasting, Opera Cloud, Microsoft Word, Microsoft Outlook, Conflict Resolution, Time Management, Communication Skills, Staff Development, Health And Safety Management
Specialization
Requires experience with Opera Cloud and Microsoft Office, along with a Senior First Aid Certificate and QLD RSA & RMLV approved manager certification. Candidates must possess an open manual driver's license and the flexibility to work varied shifts, including overnights and public holidays.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing roles with exceptional communication skills. Must be available to work a dynamic schedule including weekends, public holidays, and overnight shifts.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Night Audit, Front Office Management, Opera Pms, Guest Relations, Financial Reconciliation, Emergency Response, Leadership, Problem Solving, Hotel Security, Team Training
Specialization
Requires previous supervisory experience in a hotel front office and a strong understanding of Night Audit procedures. Proficiency in Opera PMS and full working rights in Australia are required.
Experience Required
Minimum 2 year(s)
Reservations Manager at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Reservations Management, Revenue Management, Opera Pms, Inventory Optimization, Stakeholder Management, Strategic Planning, Communication Skills, Organizational Skills, Yield Management, Guest Relations, Contract Management, Sop Development
Specialization
Requires a Bachelor's degree in Hotel Management or Business Administration and at least 2 years of experience in Reservations or Front Office. Proficiency in Opera and strong knowledge of revenue management principles are essential.
Experience Required
Minimum 2 year(s)
Housekeeper / Cleaner at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocols, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with the flexibility to work weekends and public holidays.
Casual Cook at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Cooking Procedures, Meal Plating, Food Safety, Hygiene Standards, Whs Compliance, Teamwork, Communication, Ingredient Preparation
Specialization
Proven experience as a cook with knowledge of various cooking methods and a proactive attitude. Must be flexible to work a rotating roster including weekends and public holidays.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication, Problem Solving, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with exceptional communication skills. Full commitment to a dynamic shift schedule, including weekends and public holidays, is required.
Data Security & Governance Officer at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Data Governance, Data Security, Privacy Management, Risk Management, Compliance, Stakeholder Engagement, Data Lifecycle Management, Regulatory Analysis, Information Protection, Policy Development, Data Quality Improvement, Vendor Due Diligence
Specialization
Requires a degree in Information Management, Cyber Security, or a related field with demonstrated experience in data governance and privacy laws like GDPR and APPs. Must possess strong analytical skills and the ability to communicate complex technical concepts to senior leadership.
Experience Required
Minimum 5 year(s)
Casual Guest Service Agent at Minor International
Broome, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a proactive approach to service. Flexibility to work a rotating roster including weekends and public holidays is required.
Casual Cleaner at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocol Adherence, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with the flexibility to work weekends and public holidays.
Cook - Breakfast Shifts at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Cooking, Food Safety, Hygiene Standards, Teamwork, Communication, Time Management, Presentation Skills, Ingredient Preparation
Specialization
Candidates should have a minimum of 12 months experience in a kitchen role and possess knowledge of various cooking procedures. A positive attitude and flexibility to work various shifts, including weekends, are also required.
Housekeeper / Cleaner at Minor International
Ipswich, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Communication Skills, Physical Stamina, Safety Protocol Adherence, Chemical Handling
Specialization
Candidates should have strong attention to detail, physical fitness for repetitive tasks, and professional communication skills. Prior housekeeping experience is highly regarded, along with availability for flexible shifts including weekends.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a background in hospitality or customer-facing roles with a proactive approach to guest needs. Flexibility to work a rotating roster including weekends and public holidays is required.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Solving, Reservation Management, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing roles with exceptional communication skills. Full commitment to a dynamic schedule, including weekends and public holidays, is required.
Kitchen Steward at Accor
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Kitchen Cleaning, Hygiene Standards, Rubbish Removal, Chemical Handling, Basic Food Preparation, Team Collaboration, Time Management
Specialization
Practical experience in kitchen operations or cleaning is preferred. Candidates must have a positive attitude and flexible availability to work various shifts, including weekends and public holidays.
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