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Hospitality Jobs in Australia

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Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a background in high-quality service within hospitality and demonstrate effective communication skills. A polished presentation and commitment to a dynamic work schedule, including weekends and holidays, are also required.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems, Local Knowledge
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, possessing exceptional articulation skills and a proactive approach to guest needs. A full commitment to dynamic scheduling, including weekends and holidays, is mandatory, along with maintaining a polished professional presentation.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Moranbah, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Problem Solving, Attention To Detail, Hospitality, Teamwork, Time Management, Flexibility, Professionalism, Multitasking, Technical Proficiency, Emergency Preparedness, Guest Relations, Conflict Resolution
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. A hospitality qualification is preferred, and proficiency with hotel property management systems is advantageous.
Night Guest Service Agent at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Adaptability
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, possessing exceptional articulation skills for clear and professional correspondence. Successful applicants must be proactive, committed to delivering exceptional service standards, and fully available for dynamic schedules including nights, weekends, and public holidays.
Night Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Night Shift Work
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights and weekends, is mandatory.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Server (In-Room Dining) at Residence InnFairfield Inn by Marriott
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication, Cleanliness, Food Safety, Alcohol Service, Menu Knowledge, Special Requests Handling, Banquet Setup, Transaction Recording, Team Collaboration, Attention To Detail, Problem Solving, Time Management, Multitasking, Hospitality
Specialization
Candidates should have Responsible Service of Alcohol certification and I’m Alert Food Safety Certification. Experience in a customer service role is preferred, along with a passion for customer service and unrestricted working rights in Australia.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Positive Attitude, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Concierge - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Teamwork, Proficiency In Opera, Microsoft Office
Specialization
Candidates should have a minimum of 1 year of experience in 5-star hotels and be proficient in relevant software. Enthusiasm and professionalism in delivering great service are essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Night Guest Service Agent at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Proactive Approach
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to consistently deliver high service standards, resolve problems effectively, maintain a professional presentation, and commit fully to a dynamic schedule including nights and weekends.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Positive Attitude, Proactive Approach, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

40.05

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Hospitality, Communication, Problem Resolution, Attention to Detail, Professional Presentation, Proactive Approach, Teamwork

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Sydney Hyde Park Suites are looking for a full time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you. From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): 3 x 10-hour shifts Minimum 30 hours per week Shift times: 8.15pm to 6.45am OR 10.00pm until 6am Hourly Rates (excluding superannuation): Monday - Friday: $26.70 per hour + penalties Saturday: $33.38 per hour + penalties Sunday: $40.05 per hour + penalties Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Wellness Boost: EAP and tailored wellness support Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. Company Location: Oaks Sydney Hyde Park Suites
Responsibilities
The Night Guest Service Agent will provide a warm reception to guests, ensuring smooth check-ins and check-outs while addressing inquiries. They will also maintain communication with guests and assist with reservations and recommendations.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a background in high-quality service within hospitality and demonstrate effective communication skills. A polished presentation and commitment to a dynamic work schedule, including weekends and holidays, are also required.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems, Local Knowledge
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, possessing exceptional articulation skills and a proactive approach to guest needs. A full commitment to dynamic scheduling, including weekends and holidays, is mandatory, along with maintaining a polished professional presentation.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Moranbah, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Problem Solving, Attention To Detail, Hospitality, Teamwork, Time Management, Flexibility, Professionalism, Multitasking, Technical Proficiency, Emergency Preparedness, Guest Relations, Conflict Resolution
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. A hospitality qualification is preferred, and proficiency with hotel property management systems is advantageous.
Night Guest Service Agent at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Adaptability
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, possessing exceptional articulation skills for clear and professional correspondence. Successful applicants must be proactive, committed to delivering exceptional service standards, and fully available for dynamic schedules including nights, weekends, and public holidays.
Night Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Night Shift Work
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights and weekends, is mandatory.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Server (In-Room Dining) at Residence InnFairfield Inn by Marriott
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Communication, Cleanliness, Food Safety, Alcohol Service, Menu Knowledge, Special Requests Handling, Banquet Setup, Transaction Recording, Team Collaboration, Attention To Detail, Problem Solving, Time Management, Multitasking, Hospitality
Specialization
Candidates should have Responsible Service of Alcohol certification and I’m Alert Food Safety Certification. Experience in a customer service role is preferred, along with a passion for customer service and unrestricted working rights in Australia.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Positive Attitude, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Concierge - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Teamwork, Proficiency In Opera, Microsoft Office
Specialization
Candidates should have a minimum of 1 year of experience in 5-star hotels and be proficient in relevant software. Enthusiasm and professionalism in delivering great service are essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Night Guest Service Agent at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Proactive Approach
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to consistently deliver high service standards, resolve problems effectively, maintain a professional presentation, and commit fully to a dynamic schedule including nights and weekends.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Positive Attitude, Proactive Approach, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.