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Hospitality Jobs in Australia

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Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Overnight Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Team Collaboration
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are also required.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Service, Beverage Service, Barista Skills, Table Service, Buffet Service, Cleanliness, Organization, Communication, Teamwork, Passion For Food, Guest Interaction, Time Management, Attention To Detail, Hospitality, Energy
Specialization
Candidates should have a passion for developing a long-term career in hospitality and possess an RSA Certificate. Proven barista and bar experience is highly advantageous.
Join Our Resort Team – Multiple Positions Available at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Luxury Guest Experiences, English Communication, Team Oriented Attitude, Professional Presentation, Flexible Availability
Specialization
Candidates should have a passion for hospitality and strong English communication skills. Flexibility for weekend and public holiday work is essential.
Food & Beverage Attendant - Part Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Knowledge, Italian Cuisine, Communication Skills, Teamwork, Upselling, Event Setup, Cleanliness, Guest Interaction, Problem Solving, Flexibility, Presentation, Dining Experience, Rsa Certificate
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
VIP Services Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Communication Skills, Teamwork, Creativity, Innovation, Guest Experience, Problem Solving, Attention To Detail, Time Management, Flexibility, Customer Support, Organizational Skills, Interpersonal Skills, Valet Parking, Stock Management
Specialization
Candidates should have a natural ability to provide exceptional guest service and a passion for hospitality. Flexibility in working hours and an RSA certification are required, while experience with Opera Cloud is preferred but not mandatory.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Front Office Team Leader at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Customer Service, Attention To Detail, Communication, Interpersonal Skills, Hospitality, Team Player, Proactive, Resourceful
Specialization
The successful candidate should have prior experience using Opera Cloud and possess a valid Responsible Service of Alcohol (RSA) Certificate in Victoria. A natural people-person with great attention to detail and strong communication skills is essential.
Experience Required
Minimum 2 year(s)
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They must maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

40.05

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Professional Presentation, Teamwork, Time Management, Hospitality

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Please note: This position is based in Casuarina, 2487 Shift Details (subject to change): Full time and casual positions available at this property. Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Overnight Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Team Collaboration
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are also required.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Service, Beverage Service, Barista Skills, Table Service, Buffet Service, Cleanliness, Organization, Communication, Teamwork, Passion For Food, Guest Interaction, Time Management, Attention To Detail, Hospitality, Energy
Specialization
Candidates should have a passion for developing a long-term career in hospitality and possess an RSA Certificate. Proven barista and bar experience is highly advantageous.
Join Our Resort Team – Multiple Positions Available at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Luxury Guest Experiences, English Communication, Team Oriented Attitude, Professional Presentation, Flexible Availability
Specialization
Candidates should have a passion for hospitality and strong English communication skills. Flexibility for weekend and public holiday work is essential.
Food & Beverage Attendant - Part Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Knowledge, Italian Cuisine, Communication Skills, Teamwork, Upselling, Event Setup, Cleanliness, Guest Interaction, Problem Solving, Flexibility, Presentation, Dining Experience, Rsa Certificate
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
VIP Services Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Communication Skills, Teamwork, Creativity, Innovation, Guest Experience, Problem Solving, Attention To Detail, Time Management, Flexibility, Customer Support, Organizational Skills, Interpersonal Skills, Valet Parking, Stock Management
Specialization
Candidates should have a natural ability to provide exceptional guest service and a passion for hospitality. Flexibility in working hours and an RSA certification are required, while experience with Opera Cloud is preferred but not mandatory.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Front Office Team Leader at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Customer Service, Attention To Detail, Communication, Interpersonal Skills, Hospitality, Team Player, Proactive, Resourceful
Specialization
The successful candidate should have prior experience using Opera Cloud and possess a valid Responsible Service of Alcohol (RSA) Certificate in Victoria. A natural people-person with great attention to detail and strong communication skills is essential.
Experience Required
Minimum 2 year(s)
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They must maintain a polished and professional presentation while being fully committed to a dynamic work schedule.