Hospitality Jobs in Australia

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Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Food and Beverage Supervisor - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food And Beverage, Team Leadership, Customer Service, Training, Sales, Communication, Product Knowledge, Flexibility, Work Ethic, Banquets, Restaurants, Hospitality, Culinary Skills, Event Management, Time Management, Problem Solving
Specialization
Candidates should have previous F&B experience in banquets and restaurants with strong product knowledge. A valid NSW RSA Competency card and full working rights in Australia are also required.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Proactive Approach
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to consistently deliver high service standards, resolve problems effectively, maintain a professional presentation, and commit fully to a dynamic schedule including nights and weekends.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Positive Attitude, Proactive Approach, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Night Guest Service Agent at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights, weekends, and public holidays, is mandatory.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Kitchen Hand Skills, Food Preparation, Dishwashing, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Groups Reservations Coordinator at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Organizational Skills, Multitasking, Communication Skills, Attention To Detail, Guest Focused Mindset, Problem Solving Skills, Collaboration, Hospitality, Reservation Systems, Pms, Opera, Luxury Hotel Experience, Reliability, Responsibility
Specialization
Candidates should have excellent organizational and multitasking abilities, with experience in a luxury hotel reservations team. Strong communication skills and a guest-focused mindset are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights and weekends, is mandatory.
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Whatever Whenever Agent at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Adaptability, Professionalism, Playfulness, Luxury Service, Operations, Reporting, Safety Procedures, Security Policies, Teamwork, Flexibility, Charm, Hospitality
Specialization
Candidates must blend professionalism with playfulness, possess charisma, exuberance, and a taste for luxury while delivering exceptional guest service in a lively atmosphere. Availability for rotating shifts, including weekends and overnight moonlight shifts, is mandatory.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

24 May, 26

Salary

40.05

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Service Excellence, Inquiry Handling, Check-in/Check-out, Problem Solving, Multitasking, Attention to Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach

Industry

Hospitality

Description
Company Description Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand. Job Description The beautiful Avani Queen's Wharf Residences seeking a FULL TIME and a PART TIME Resident Service Agent to join our team. The primary purpose of this role is to ensure a seamless and exceptional experience for all residents by demonstrating a commitment to service excellence and customer satisfaction. As the first point of contact, the Resident Service Agent will assist with a wide range of requests, from providing building information to addressing inquiries, ensuring all needs are met with professionalism and care. Key Responsibilities Include: Provide exceptional customer service to all residents and guests, ensuring their needs are met promptly and professionally. Act as the first point of contact for all resident inquiries, providing accurate information about the building and its amenities. Assist with check-in and check-out processes for residents, ensuring smooth transitions and a seamless experience. Handle resident requests and concerns efficiently, aiming for quick resolution and maintaining high levels of satisfaction. Maintain knowledge of the local area and services to provide recommendations and directions to residents. Manage and coordinate maintenance requests, ensuring timely follow-up and resolution. Assist with organising events or activities for residents, enhancing their overall living experience. Monitor and manage building security and safety, ensuring all procedures are followed for the protection of residents and guests. Collaborate with other team members to ensure that all services and operations are running smoothly and consistently. ***Must have full availability with shifts starting as early as 6am up to 10pm. Hourly rates : Monday - Friday: $28.90 per hour +12% Super Saturday: $33.38 per hour + 12% Super Sunday: $40.05 per hour+ 12% Super Qualifications Previous experience in customer service, hospitality, or a related field is preferred, ideally in a residential or hotel environment. Excellent communication skills, both verbal and written, with the ability to interact professionally with residents, guests, and colleagues. Strong problem-solving skills and a proactive approach to resolving issues efficiently and effectively. Ability to multitask and manage competing priorities in a fast-paced environment while maintaining a positive attitude. High attention to detail and strong organisational skills to ensure all requests and tasks are handled promptly. A friendly, approachable demeanor with a commitment to providing outstanding customer service. Basic knowledge of building operations, maintenance, and safety procedures is a plus. Proficiency in Microsoft Office Suite and experience with resident management systems or similar software is an advantage. A flexible, team-oriented attitude with a willingness to contribute to a collaborative work environment. A passion for hospitality and a genuine desire to enhance the living experience for residents. Availability to work full-time hours, Monday to Friday, with the ability to adapt to occasional schedule changes as needed. Additional Information Join our positive and vibrant team and be rewarded with these team benefits: Highly competitive salary Maroochydore office location with free onsite parking 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand Additional paid leave including Birthday and Study leave. Educational Financial support may be available to those who undertake development relevant to the company’s business requirements. Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership *eligibility does apply. NIB Insurance discounts Discount savings and cash back from over 400 popular retailers in Australia and New Zealand Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon) Discount on Furniture 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe Wellbeing programs with Uprise (EAP) Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults Laundry allowance for some roles* Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. Company Location: Avani Living Queen's Wharf Residences
Responsibilities
The primary purpose of this role is to ensure a seamless and exceptional experience for all residents by demonstrating a commitment to service excellence and customer satisfaction. Key duties include acting as the first point of contact, handling inquiries, managing check-in/check-out, coordinating maintenance, and monitoring building security.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Food and Beverage Supervisor - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food And Beverage, Team Leadership, Customer Service, Training, Sales, Communication, Product Knowledge, Flexibility, Work Ethic, Banquets, Restaurants, Hospitality, Culinary Skills, Event Management, Time Management, Problem Solving
Specialization
Candidates should have previous F&B experience in banquets and restaurants with strong product knowledge. A valid NSW RSA Competency card and full working rights in Australia are also required.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Check In, Check Out, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Proactive Approach
Specialization
Candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to consistently deliver high service standards, resolve problems effectively, maintain a professional presentation, and commit fully to a dynamic schedule including nights and weekends.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Positive Attitude, Proactive Approach, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Night Guest Service Agent at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights, weekends, and public holidays, is mandatory.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Kitchen Hand Skills, Food Preparation, Dishwashing, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Groups Reservations Coordinator at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Organizational Skills, Multitasking, Communication Skills, Attention To Detail, Guest Focused Mindset, Problem Solving Skills, Collaboration, Hospitality, Reservation Systems, Pms, Opera, Luxury Hotel Experience, Reliability, Responsibility
Specialization
Candidates should have excellent organizational and multitasking abilities, with experience in a luxury hotel reservations team. Strong communication skills and a guest-focused mindset are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights and weekends, is mandatory.
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Whatever Whenever Agent at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Adaptability, Professionalism, Playfulness, Luxury Service, Operations, Reporting, Safety Procedures, Security Policies, Teamwork, Flexibility, Charm, Hospitality
Specialization
Candidates must blend professionalism with playfulness, possess charisma, exuberance, and a taste for luxury while delivering exceptional guest service in a lively atmosphere. Availability for rotating shifts, including weekends and overnight moonlight shifts, is mandatory.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
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