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Hospitality Jobs in UAE

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Sales Executive (Events & MICE) at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Networking, Client Relationship Management, Contract Negotiation, Market Analysis, Event Planning, Team Collaboration, Customer Feedback Analysis, Promotional Campaigns, Budget Management, Cvent, Opera Sales & Catering, Fluency In Arabic, Time Management, Proactive Approach, Results Driven
Specialization
Candidates should have proven Events and MICE sales experience in the UAE local market and proficiency in the Opera Sales & Catering system. A valid UAE Driving License and fluency in Arabic are also required.
Experience Required
Minimum 2 year(s)
Global Key Account Manager at Fairmont Chateau Lake Louise Alberta
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Global Account Management, Revenue Growth, Strategic Planning, Stakeholder Management, Rfi/Rfp Leadership, Mice Strategy, Data Analysis, Commercial Strategy, Client Relationship Management, Pricing Strategy, Market Penetration, Contract Compliance, Sales Strategy, Influencing Skills, Sustainability Initiatives, Hospitality Industry Knowledge
Specialization
Candidates should have 5-10 years of commercial experience in hospitality or related industries, with a strong understanding of hotel operations and sales. Proven experience in managing multinational corporate portfolios and a deep knowledge of global RFI/RFP processes are essential.
Experience Required
Minimum 5 year(s)
Commis Chef at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Production, Communication Skills, Inventory Management, Recipe Development, Food Quality Control, Team Collaboration, Event Planning
Specialization
Candidates should have a minimum of 1-2 years of experience in a 5-star hotel or similar environment. Excellent communication skills and a commitment to exceeding guest expectations are essential.
Reservations Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Hotel Operations, Pms, Rms, Distribution Channels, Inventory Management, Allotments, Group Blocks, Rate Codes, Upselling, Revenue Maximization, Guest Satisfaction, Sop Compliance, Market Dynamics, Local Competitors, Event Awareness, Communication
Specialization
Candidates should be familiar with hotel operations technology and distribution channels. An understanding of the local market dynamics and competitors is also essential.
Assistant Director of Events – Conference & Events - InterContinental® Duba at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
Event Planning, Budget Management, Client Relationship Management, On Site Event Management, Risk Management, Team Management, Industry Knowledge, Communication, Problem Solving, Analytical Skills, Organizational Skills, Presentation Skills, Interpersonal Skills, Sales, Marketing, Customer Service
Specialization
Candidates should have a bachelor's degree in hotel management, events, marketing, or a related field, along with a minimum of 4 years of relevant experience. Strong communication and interpersonal skills are essential for developing relationships with clients and stakeholders.
Experience Required
Minimum 2 year(s)
Doorman at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Organization, Interpersonal Skills, Problem Solving, Presentation Skills, Communication Skills, Reliability, Teamwork, Attention To Detail, Safety Procedures, Traffic Coordination, Luggage Handling, Customer Queries, Flexibility, Professionalism, Courteousness
Specialization
Candidates should have a passion for guest service and strong interpersonal skills. They must be organized, reliable, and able to work well under pressure while maintaining a courteous demeanor.
Spa Receptionst at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Attention To Detail, Sales, Scheduling, Problem Solving, Teamwork, Professionalism, Time Management, Spa Knowledge, Computer Skills, Positive Attitude, Guest Relations, Consultation Skills, Cleanliness
Specialization
Candidates should have one to two years of experience in a public contact position, preferably in an upscale hotel. Strong verbal and written communication skills in English and the ability to work in a fast-paced environment are essential.
Multi-Property Reservations Agent at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Needs, Etiquette, Positive Relationships, Quality Assurance, Physical Tasks
Specialization
A high school diploma or G.E.D. is preferred, but no related work or supervisory experience is required. The position emphasizes customer service skills and adherence to company policies.
Telephone Operator at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication Skills, Customer Service, Multitasking, Calm Under Pressure, Knowledge Of Hotel Services, Telephone Systems Proficiency, Basic Computer Skills
Specialization
Candidates should possess excellent communication skills and a friendly demeanor, along with the ability to multitask and handle a high volume of calls. Previous experience in a customer service role or as a telephone operator is preferred.
Captain at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication, Customer Service, Teamwork, Attention To Detail, Problem Solving, Time Management, Safety Awareness, Professional Appearance, Relationship Building, Service Standards, Cleanliness, Presentation Skills, Meal Requirements, Supervisory Skills, Event Setup, Guest Satisfaction
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 2 years of related work experience and 1 year of supervisory experience. No specific licenses or certifications are required.
Experience Required
Minimum 2 year(s)
Heart of House Specialist - Stewarding at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Safety, Quality Standards, Equipment Operation, Problem Solving, Attention To Detail
Specialization
No specific educational or related work experience is required for this position. Candidates should be able to perform physical tasks and adhere to safety and quality standards.
Commis II at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cooking, Team Player, Communication, Customer Contact, Mise En Place, Food Storage, Recipe Understanding, Hygiene, Safety, Employee Relations, Motivation, Order Taking, Daily Checklists, Problem Reporting, Menu Composition, Shift Organization
Specialization
Candidates should have average proficiency in English and good communication skills, along with a minimum of 1 year of food and beverage serving experience. A team player attitude is essential for this role.
F&B Service Expert - GingerMoon at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Attention To Detail, Time Management, Problem Solving, Customer Interaction, Food Safety, Cleaning, Menu Management, Physical Stamina, Professional Appearance, Policy Adherence, Safety Awareness, Initiative, Multitasking
Specialization
Candidates should have a high school diploma or G.E.D. equivalent and less than one year of related work experience. No supervisory experience or specific licenses are required.
Catering Sales Manager - Outdoor Catering at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales Experience, Client Relationship Management, Networking, Negotiation Skills, Presentation Skills, Closing Skills, Organizational Skills, Event Management, Catering Proposals, Market Strategy, Revenue Generation, Team Coordination, Customer Service, Pressure Management, Luxury Catering, Account Acquisition
Specialization
Candidates should have a minimum of 5 years of dedicated sales experience in high-end outdoor catering or banqueting sales, preferably within the Dubai 5-star hotel sector. A proven track record with a strong portfolio of key accounts and exceptional organizational skills are essential.
Experience Required
Minimum 5 year(s)
Revenue Executive - InterContinental Hotels Group® Dubai Festival City at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
Revenue Management, Sales, Marketing, Customer Focus, Communication Skills, Problem Solving, Teamwork, Organizational Skills, Analytical Skills, Budget Management, Upselling, Market Analysis, Interpersonal Skills, Self Motivation, Enthusiasm, Results Driven
Specialization
Candidates should have 1-2 years of experience in the hospitality industry, ideally in a revenue or sales-related role. Strong communication skills and a results-driven mindset are essential for success in this position.
Reservations Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Reservations, Customer Service, Upselling, Administrative Procedures, Hotel Operations, Pms, Rms, Revenue Targets, Booking Management, Guest Satisfaction, Follow Up Reports, Cancellations, Pre Payment Policies, Market Dynamics, Language Skills, Attention To Detail
Specialization
Candidates should have at least two years of experience in the Reservations department and familiarity with hotel operations and technology. Additional language skills, preferably in Arabic, are an advantage.
Experience Required
Minimum 2 year(s)
Reservations Agent (Arabic Speaker) at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Reservations Management, Inventory Management, Upselling, Guest Satisfaction, Revenue Maximization, Hotel Operations, Pms, Rms, Distribution Channels, Market Dynamics, Local Competitors, Communication, Team Support, Sop Adherence, Group Blocks, Rate Codes
Specialization
Candidates should be familiar with hotel operations technology and distribution channels. Understanding the local market dynamics and competitors is also essential.
F&B Service Expert at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Service, Communication, Teamwork, Problem Solving, Attention To Detail, Safety Awareness, Time Management, Customer Interaction, Menu Management, Cleaning, Physical Stamina, Professional Appearance, Policy Adherence, Quality Standards, Initiative
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with less than one year of related work experience. No supervisory experience or specific licenses are required.
Sous Chef at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Culinary Skills, Leadership Skills, Food Safety, Menu Development, Team Building, Haccp Compliance, Guest Satisfaction, Training And Development, Inter Departmental Communication, Food Presentation, Asset Management, Problem Solving, Sanitation Practices, Productivity Management, Food Cost Management, Market Trend Analysis
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with strong culinary skills and leadership abilities. Experience in a 5-star hotel environment is preferred.
Experience Required
Minimum 2 year(s)
Spa Therapist at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Spa Treatments, Beauty Therapy, Massage, Body Therapy, Customer Service, Sales, Communication, Teamwork, Attention To Detail, Sanitation, Hygiene, Marketing, Public Relations, Multitasking, Problem Solving
Specialization
Candidates must have a high school diploma and an active license or certification in a related field, along with one to two years of experience in a public contact position. Strong communication skills and the ability to work independently and as part of a team are essential.
Sales Executive (Events & MICE) at Accor
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales, Networking, Client Relationship Management, Contract Negotiation, Market Analysis, Event Planning, Team Collaboration, Customer Feedback Analysis, Promotional Campaigns, Budget Management, CVENT, Opera Sales & Catering, Fluency in Arabic, Time Management, Proactive Approach, Results-Driven

Industry

Hospitality

Description
Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. Job Description Identify and pursue new business opportunities through research, networking, and outreach to potential clients. Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty. Conduct sales presentations and tours of the hotel for prospective clients, showcasing the facilities, services, and unique offerings. Negotiate contracts and pricing with clients for room bookings, events, and other services, ensuring profitability while meeting client needs. Analyze market trends, competitor offerings, and client feedback to identify opportunities for growth and improvement in sales strategies. Work closely with the marketing, front office, and event management teams to coordinate efforts and ensure seamless execution of client requests. Assist clients in planning events, including meetings, conferences, and weddings, by providing guidance on available services and options. Prepare regular reports on sales activities, revenue generation, and market trends to track performance against targets. Collaborate with the marketing team to develop promotional materials, campaigns, and packages that attract target markets. Gather and analyze customer feedback to improve services and identify areas for enhancement. Attend industry events, trade shows, and networking functions to promote the hotel and establish valuable connections. Stay informed about industry trends, competitor offerings, and sales techniques to continuously improve skills and knowledge. Assist in the development and management of the sales budget, ensuring adherence to financial targets and cost control. Qualifications Your Experience and Skills Include: Excellent organizational and time-management abilities. A proactive, results-driven approach with a strong commitment to delivering excellence. A valid UAE Driving License. Experience with CVENT or similar event-management platforms. Proven Events and MICE sales experience in the UAE local market. Proficiency in the Opera Sales & Catering system. Fluency in Arabic; additional languages are an advantage.

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Responsibilities
The Sales Executive will identify and pursue new business opportunities while building and maintaining strong relationships with existing clients. They will conduct sales presentations, negotiate contracts, and assist clients in planning events to ensure high levels of satisfaction.
Sales Executive (Events & MICE) at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Networking, Client Relationship Management, Contract Negotiation, Market Analysis, Event Planning, Team Collaboration, Customer Feedback Analysis, Promotional Campaigns, Budget Management, Cvent, Opera Sales & Catering, Fluency In Arabic, Time Management, Proactive Approach, Results Driven
Specialization
Candidates should have proven Events and MICE sales experience in the UAE local market and proficiency in the Opera Sales & Catering system. A valid UAE Driving License and fluency in Arabic are also required.
Experience Required
Minimum 2 year(s)
Global Key Account Manager at Fairmont Chateau Lake Louise Alberta
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Global Account Management, Revenue Growth, Strategic Planning, Stakeholder Management, Rfi/Rfp Leadership, Mice Strategy, Data Analysis, Commercial Strategy, Client Relationship Management, Pricing Strategy, Market Penetration, Contract Compliance, Sales Strategy, Influencing Skills, Sustainability Initiatives, Hospitality Industry Knowledge
Specialization
Candidates should have 5-10 years of commercial experience in hospitality or related industries, with a strong understanding of hotel operations and sales. Proven experience in managing multinational corporate portfolios and a deep knowledge of global RFI/RFP processes are essential.
Experience Required
Minimum 5 year(s)
Commis Chef at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Production, Communication Skills, Inventory Management, Recipe Development, Food Quality Control, Team Collaboration, Event Planning
Specialization
Candidates should have a minimum of 1-2 years of experience in a 5-star hotel or similar environment. Excellent communication skills and a commitment to exceeding guest expectations are essential.
Reservations Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Hotel Operations, Pms, Rms, Distribution Channels, Inventory Management, Allotments, Group Blocks, Rate Codes, Upselling, Revenue Maximization, Guest Satisfaction, Sop Compliance, Market Dynamics, Local Competitors, Event Awareness, Communication
Specialization
Candidates should be familiar with hotel operations technology and distribution channels. An understanding of the local market dynamics and competitors is also essential.
Assistant Director of Events – Conference & Events - InterContinental® Duba at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
Event Planning, Budget Management, Client Relationship Management, On Site Event Management, Risk Management, Team Management, Industry Knowledge, Communication, Problem Solving, Analytical Skills, Organizational Skills, Presentation Skills, Interpersonal Skills, Sales, Marketing, Customer Service
Specialization
Candidates should have a bachelor's degree in hotel management, events, marketing, or a related field, along with a minimum of 4 years of relevant experience. Strong communication and interpersonal skills are essential for developing relationships with clients and stakeholders.
Experience Required
Minimum 2 year(s)
Doorman at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Organization, Interpersonal Skills, Problem Solving, Presentation Skills, Communication Skills, Reliability, Teamwork, Attention To Detail, Safety Procedures, Traffic Coordination, Luggage Handling, Customer Queries, Flexibility, Professionalism, Courteousness
Specialization
Candidates should have a passion for guest service and strong interpersonal skills. They must be organized, reliable, and able to work well under pressure while maintaining a courteous demeanor.
Spa Receptionst at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Attention To Detail, Sales, Scheduling, Problem Solving, Teamwork, Professionalism, Time Management, Spa Knowledge, Computer Skills, Positive Attitude, Guest Relations, Consultation Skills, Cleanliness
Specialization
Candidates should have one to two years of experience in a public contact position, preferably in an upscale hotel. Strong verbal and written communication skills in English and the ability to work in a fast-paced environment are essential.
Multi-Property Reservations Agent at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Needs, Etiquette, Positive Relationships, Quality Assurance, Physical Tasks
Specialization
A high school diploma or G.E.D. is preferred, but no related work or supervisory experience is required. The position emphasizes customer service skills and adherence to company policies.
Telephone Operator at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication Skills, Customer Service, Multitasking, Calm Under Pressure, Knowledge Of Hotel Services, Telephone Systems Proficiency, Basic Computer Skills
Specialization
Candidates should possess excellent communication skills and a friendly demeanor, along with the ability to multitask and handle a high volume of calls. Previous experience in a customer service role or as a telephone operator is preferred.
Captain at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication, Customer Service, Teamwork, Attention To Detail, Problem Solving, Time Management, Safety Awareness, Professional Appearance, Relationship Building, Service Standards, Cleanliness, Presentation Skills, Meal Requirements, Supervisory Skills, Event Setup, Guest Satisfaction
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 2 years of related work experience and 1 year of supervisory experience. No specific licenses or certifications are required.
Experience Required
Minimum 2 year(s)
Heart of House Specialist - Stewarding at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Safety, Quality Standards, Equipment Operation, Problem Solving, Attention To Detail
Specialization
No specific educational or related work experience is required for this position. Candidates should be able to perform physical tasks and adhere to safety and quality standards.
Commis II at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cooking, Team Player, Communication, Customer Contact, Mise En Place, Food Storage, Recipe Understanding, Hygiene, Safety, Employee Relations, Motivation, Order Taking, Daily Checklists, Problem Reporting, Menu Composition, Shift Organization
Specialization
Candidates should have average proficiency in English and good communication skills, along with a minimum of 1 year of food and beverage serving experience. A team player attitude is essential for this role.
F&B Service Expert - GingerMoon at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Attention To Detail, Time Management, Problem Solving, Customer Interaction, Food Safety, Cleaning, Menu Management, Physical Stamina, Professional Appearance, Policy Adherence, Safety Awareness, Initiative, Multitasking
Specialization
Candidates should have a high school diploma or G.E.D. equivalent and less than one year of related work experience. No supervisory experience or specific licenses are required.
Catering Sales Manager - Outdoor Catering at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales Experience, Client Relationship Management, Networking, Negotiation Skills, Presentation Skills, Closing Skills, Organizational Skills, Event Management, Catering Proposals, Market Strategy, Revenue Generation, Team Coordination, Customer Service, Pressure Management, Luxury Catering, Account Acquisition
Specialization
Candidates should have a minimum of 5 years of dedicated sales experience in high-end outdoor catering or banqueting sales, preferably within the Dubai 5-star hotel sector. A proven track record with a strong portfolio of key accounts and exceptional organizational skills are essential.
Experience Required
Minimum 5 year(s)
Revenue Executive - InterContinental Hotels Group® Dubai Festival City at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
Revenue Management, Sales, Marketing, Customer Focus, Communication Skills, Problem Solving, Teamwork, Organizational Skills, Analytical Skills, Budget Management, Upselling, Market Analysis, Interpersonal Skills, Self Motivation, Enthusiasm, Results Driven
Specialization
Candidates should have 1-2 years of experience in the hospitality industry, ideally in a revenue or sales-related role. Strong communication skills and a results-driven mindset are essential for success in this position.
Reservations Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Reservations, Customer Service, Upselling, Administrative Procedures, Hotel Operations, Pms, Rms, Revenue Targets, Booking Management, Guest Satisfaction, Follow Up Reports, Cancellations, Pre Payment Policies, Market Dynamics, Language Skills, Attention To Detail
Specialization
Candidates should have at least two years of experience in the Reservations department and familiarity with hotel operations and technology. Additional language skills, preferably in Arabic, are an advantage.
Experience Required
Minimum 2 year(s)
Reservations Agent (Arabic Speaker) at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Reservations Management, Inventory Management, Upselling, Guest Satisfaction, Revenue Maximization, Hotel Operations, Pms, Rms, Distribution Channels, Market Dynamics, Local Competitors, Communication, Team Support, Sop Adherence, Group Blocks, Rate Codes
Specialization
Candidates should be familiar with hotel operations technology and distribution channels. Understanding the local market dynamics and competitors is also essential.
F&B Service Expert at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Food Service, Communication, Teamwork, Problem Solving, Attention To Detail, Safety Awareness, Time Management, Customer Interaction, Menu Management, Cleaning, Physical Stamina, Professional Appearance, Policy Adherence, Quality Standards, Initiative
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with less than one year of related work experience. No supervisory experience or specific licenses are required.
Sous Chef at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Culinary Skills, Leadership Skills, Food Safety, Menu Development, Team Building, Haccp Compliance, Guest Satisfaction, Training And Development, Inter Departmental Communication, Food Presentation, Asset Management, Problem Solving, Sanitation Practices, Productivity Management, Food Cost Management, Market Trend Analysis
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, with strong culinary skills and leadership abilities. Experience in a 5-star hotel environment is preferred.
Experience Required
Minimum 2 year(s)
Spa Therapist at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Spa Treatments, Beauty Therapy, Massage, Body Therapy, Customer Service, Sales, Communication, Teamwork, Attention To Detail, Sanitation, Hygiene, Marketing, Public Relations, Multitasking, Problem Solving
Specialization
Candidates must have a high school diploma and an active license or certification in a related field, along with one to two years of experience in a public contact position. Strong communication skills and the ability to work independently and as part of a team are essential.