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Hospitality Jobs in United Kingdom

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Member Relations Manager - 180 House, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Member Relations, Customer Service, Communication, Problem Solving, Organizational Skills, Teamwork, Event Planning, Relationship Management, Attention To Detail, Social Skills, Hospitality, Feedback Collection, Time Management, Initiative, Professionalism, Engagement
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and thrive in fast-paced environments. Strong communication skills and the ability to manage multiple tasks are essential.
Experience Required
Minimum 2 year(s)
Voyage-Rooms Operations at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Operations Management, Communication, Teamwork, Problem Solving, Adaptability, Interpersonal Skills
Specialization
The role is part of a university relations program, suggesting a focus on early-career candidates. Candidates should demonstrate a passion for hospitality and the ability to work effectively within a luxury hotel setting.
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Registration, Payment Processing, Reservation Management, Communication, Problem Solving, Attention To Detail, Adaptability, English Fluency
Specialization
Candidates should possess a friendly, guest-focused personality with a passion for hospitality, although prior experience is preferred but not mandatory. Essential requirements include the ability to work independently, strong communication skills, a problem-solving mindset, and availability to work weekdays and weekends.
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Food & Beverage Team Member at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Food Handling, Order Taking, Point Of Sale System, Time Management, Attention To Detail
Specialization
Candidates must possess a passion for customer service and hospitality, along with a sparkling and upbeat personality capable of building rapport quickly in a fast-paced setting. Fluency in English and strong customer relationship skills are essential for connecting with the team and ensuring guest satisfaction.
Guest Service Agent - Casual at Four Seasons Hotels Limited - Turkey
, England, United Kingdom - Full Time
Skills Needed
Guest Service, Front Office Operations, Customer Facing, Hospitality, Communication, Multitasking, Problem Solving, Teamwork, Accuracy, Proactive, Check In/Check Out, Handling Payments, Guest Enquiries, Liaison, Brand Standards
Specialization
Candidates must have previous experience in a Front Office, Guest Services, or customer-facing role, preferably in hospitality, demonstrating a genuine passion for service. Essential requirements include excellent communication skills, strong organizational abilities for multitasking, confidence in handling systems, and a proactive, solution-driven mindset.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Costa Team Member at Whitbread
Horley, England, United Kingdom - Full Time
Skills Needed
Barista, Customer Service, Coffee Preparation, Teamwork, Hospitality
Specialization
No prior Barista experience is needed for this role. The position offers training and support to help you succeed.
Ground Floor Team Member at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Hospitality, Communication, Problem Solving, Attention To Detail, Multitasking, Time Management
Specialization
No prior experience is needed for this role, making it accessible for individuals looking to start a career in hospitality. A friendly personality and strong customer service skills are essential.
Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Opera Property Management System, Hospitality, Problem Solving, Guest Relations
Specialization
Previous experience in a similar property and familiarity with the Opera system are considered helpful but are not mandatory. Excellent communication and interpersonal skills are required to succeed in this role.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Guest Experience Assistant (Cabin Crew) at Hornblower Group Inc.
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Proactive Service, Safety Procedures, Crowd Control, Evacuation, Firefighting, First Aid, At Seat Service, Upselling, Cross Selling, Teamwork, Communication, Calm Under Pressure, Cash Handling, Compliance
Specialization
Candidates must have previous experience in a guest services or customer-facing role within the visitor attraction or hospitality industry, including experience providing at-seat service. Essential requirements include being customer service-oriented, having excellent communication skills, demonstrable upselling/cross-selling experience, flexibility, and intermediate Maths and English skills, with applicants needing to be over 18 to serve alcohol.
Receptionist at Rank Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Problem Solving, Positive Attitude, Engagement, Multitasking
Specialization
To succeed in this role, you need a positive attitude and a passion for entertaining customers. Experience in a hospitality role is also required.
Night Food Service Assistant at Portico BaxterStorey
Wakefield, England, United Kingdom - Full Time
Skills Needed
Catering, Food Safety, Health And Safety, Allergen Requirements, Hospitality, Customer Service, Teamwork, Time Management
Specialization
Candidates must have a solid background in catering and a strong understanding of food health and safety standards. Due to the late-night shift hours, access to a personal vehicle is recommended.
Experience Required
Minimum 2 year(s)
Front of House Nandoca at NANDO'S LIMITED
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Hospitality, Efficiency, Food Safety, Health And Safety, Restaurant Security, Communication, Problem Solving, Teamwork, Sales
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to work according to health and safety legislation, meaning they must have finished school.
General assistant at BaxterStorey
Glenrothes, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Interpersonal Skills, Organization, Adaptability, Multitasking, Food Safety, Time Management, Prioritization, Computer Literacy, Flexibility, Attention To Detail
Specialization
Candidates must possess a strong passion for customer service and hospitality, coupled with excellent teamwork and communication skills. Adaptability, efficiency, organization, and a willingness to learn are essential, with basic knowledge of food safety being beneficial.
Member Relations Manager - 180 House, Central London at Soho House & Co.
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Member Relations, Customer Service, Communication, Problem Solving, Organizational Skills, Teamwork, Event Planning, Relationship Management, Attention to Detail, Social Skills, Hospitality, Feedback Collection, Time Management, Initiative, Professionalism, Engagement

Industry

Hospitality

Description
The Role… At Soho House, the Member Relations Managers are responsible for the end-to-end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and engagement during each attendance. Member Relations Managers play a crucial role overseeing the relationship between members, operations, membership and member events so that members have the most optimised visit possible and continue to find value and appreciation for their Soho House membership. Their presence around the House will not only host the entire club, but also provide a friendly, fun and professional approach for all members. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… In House Experience: Have a strong member facing presence on the floor to support all departments, rotating themselves around the House on an hourly basis, taking time in each area to check on and speak to members in person. Oversee and ensure the successful implementation of Member Recognition, allowing in person, real time follow through with check in flags from Reception (table touches, introductions, etc.) through to Open Table and members seated in restaurants. On the floor, support F&B and Club Reception to touch tables, collect member feedback on service, food, atmosphere and satisfaction. Bedroom/Hotel Experience: Ensure there is a major focus on member bedroom experience / relationships daily, ensuring arrivals are checked for special arrivals, requests, PWH/FHM requests are met and welcome notes are written daily. Handle pre check of all PWK/VIP/FHM rooms and they are ready for arrival. Arranging amenities for hotel guests as requested, making yourself available and the key point person so that guests know you’re their contact. Meet all PWK/VIP/FHM upon arrival or during their time at the House, arranging amenities as requested and making yourself available as the key point person so that guests know you’re their contact. Member Management in The House Positively grow relationships and connections with all members so that they know you and your role at the House, and lead as the point of contact for all our PWKs and FHM. Oversee and make decisions in the real time handling and management of members and their guests in the Houses, including behavioural issues, extended guest lists, one offs and special requests. Create and maintain clear behavior notes following an incident in the House so that the Head of Membership/Membership Manager can follow up the next day. House Atmosphere and Environment Ensure the House has a positive vibe and energy, consistently being the best version of yourself, being friendly and approachable whilst always looking presentable and having fun at work whilst showing that you care. Ensuring music, lighting, smell and team member energy in the House is maintained to the typical Soho House standard. Ensure a smooth handover to colleagues at the end of the day, whether that is another member of the relations team or membership. Membership Development Participate and help create events that fit the needs of the House's demographic and House Identity Plan, being inclusive, varied and appealing to all members. Promote our member events to all members to drive attendance and increase bookings. Work with MEM to drive higher attendance to our events. Attend and support member events. What we are looking for... Minimum of 2+ years’ experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure A highly social, outgoing individual who values personal interactions Organised and efficient, capable of managing many different moving parts at once Strong communication skills and ability to work across teams Someone who can take the initiative and feels passionately about Soho House and its members.
Responsibilities
The Member Relations Manager is responsible for ensuring a successful experience for members and guests through planning, outreach, and engagement. They oversee member relationships, manage feedback, and ensure a positive atmosphere in the House.
Member Relations Manager - 180 House, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Member Relations, Customer Service, Communication, Problem Solving, Organizational Skills, Teamwork, Event Planning, Relationship Management, Attention To Detail, Social Skills, Hospitality, Feedback Collection, Time Management, Initiative, Professionalism, Engagement
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and thrive in fast-paced environments. Strong communication skills and the ability to manage multiple tasks are essential.
Experience Required
Minimum 2 year(s)
Voyage-Rooms Operations at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Operations Management, Communication, Teamwork, Problem Solving, Adaptability, Interpersonal Skills
Specialization
The role is part of a university relations program, suggesting a focus on early-career candidates. Candidates should demonstrate a passion for hospitality and the ability to work effectively within a luxury hotel setting.
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Registration, Payment Processing, Reservation Management, Communication, Problem Solving, Attention To Detail, Adaptability, English Fluency
Specialization
Candidates should possess a friendly, guest-focused personality with a passion for hospitality, although prior experience is preferred but not mandatory. Essential requirements include the ability to work independently, strong communication skills, a problem-solving mindset, and availability to work weekdays and weekends.
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Food & Beverage Team Member at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Food Handling, Order Taking, Point Of Sale System, Time Management, Attention To Detail
Specialization
Candidates must possess a passion for customer service and hospitality, along with a sparkling and upbeat personality capable of building rapport quickly in a fast-paced setting. Fluency in English and strong customer relationship skills are essential for connecting with the team and ensuring guest satisfaction.
Guest Service Agent - Casual at Four Seasons Hotels Limited - Turkey
, England, United Kingdom - Full Time
Skills Needed
Guest Service, Front Office Operations, Customer Facing, Hospitality, Communication, Multitasking, Problem Solving, Teamwork, Accuracy, Proactive, Check In/Check Out, Handling Payments, Guest Enquiries, Liaison, Brand Standards
Specialization
Candidates must have previous experience in a Front Office, Guest Services, or customer-facing role, preferably in hospitality, demonstrating a genuine passion for service. Essential requirements include excellent communication skills, strong organizational abilities for multitasking, confidence in handling systems, and a proactive, solution-driven mindset.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Costa Team Member at Whitbread
Horley, England, United Kingdom - Full Time
Skills Needed
Barista, Customer Service, Coffee Preparation, Teamwork, Hospitality
Specialization
No prior Barista experience is needed for this role. The position offers training and support to help you succeed.
Ground Floor Team Member at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Hospitality, Communication, Problem Solving, Attention To Detail, Multitasking, Time Management
Specialization
No prior experience is needed for this role, making it accessible for individuals looking to start a career in hospitality. A friendly personality and strong customer service skills are essential.
Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Opera Property Management System, Hospitality, Problem Solving, Guest Relations
Specialization
Previous experience in a similar property and familiarity with the Opera system are considered helpful but are not mandatory. Excellent communication and interpersonal skills are required to succeed in this role.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Guest Experience Assistant (Cabin Crew) at Hornblower Group Inc.
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Proactive Service, Safety Procedures, Crowd Control, Evacuation, Firefighting, First Aid, At Seat Service, Upselling, Cross Selling, Teamwork, Communication, Calm Under Pressure, Cash Handling, Compliance
Specialization
Candidates must have previous experience in a guest services or customer-facing role within the visitor attraction or hospitality industry, including experience providing at-seat service. Essential requirements include being customer service-oriented, having excellent communication skills, demonstrable upselling/cross-selling experience, flexibility, and intermediate Maths and English skills, with applicants needing to be over 18 to serve alcohol.
Receptionist at Rank Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Problem Solving, Positive Attitude, Engagement, Multitasking
Specialization
To succeed in this role, you need a positive attitude and a passion for entertaining customers. Experience in a hospitality role is also required.
Night Food Service Assistant at Portico BaxterStorey
Wakefield, England, United Kingdom - Full Time
Skills Needed
Catering, Food Safety, Health And Safety, Allergen Requirements, Hospitality, Customer Service, Teamwork, Time Management
Specialization
Candidates must have a solid background in catering and a strong understanding of food health and safety standards. Due to the late-night shift hours, access to a personal vehicle is recommended.
Experience Required
Minimum 2 year(s)
Front of House Nandoca at NANDO'S LIMITED
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Member, Hospitality, Efficiency, Food Safety, Health And Safety, Restaurant Security, Communication, Problem Solving, Teamwork, Sales
Specialization
No previous experience is required; candidates must demonstrate passion and a willingness to learn, as training will be provided. Applicants must be old enough to work according to health and safety legislation, meaning they must have finished school.
General assistant at BaxterStorey
Glenrothes, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Interpersonal Skills, Organization, Adaptability, Multitasking, Food Safety, Time Management, Prioritization, Computer Literacy, Flexibility, Attention To Detail
Specialization
Candidates must possess a strong passion for customer service and hospitality, coupled with excellent teamwork and communication skills. Adaptability, efficiency, organization, and a willingness to learn are essential, with basic knowledge of food safety being beneficial.