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Hospitality Jobs in United Kingdom

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Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Food & Beverage Team Member - 20 Hours contract /Part Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Table Service, Communication, Multi Tasking, Organization, Problem Solving, Hygiene Standards, Teamwork, Hospitality
Specialization
Candidates must be eligible to live and work in the UK and possess a valid work visa. The role requires a flexible, upbeat personality with strong communication and multi-tasking skills.
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Front Desk Associate at Mindspace
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Project Management, Organizational Skills, Multitasking, Communication, Office Management, Problem Solving, Facility Maintenance, Hospitality, Teamwork, Time Management
Specialization
Candidates must have 1-2 years of experience in customer service, sales, or project management. Exceptional organizational skills and a high level of English proficiency are required for this role.
Reception Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Administration, Flexibility
Specialization
The ideal candidate should possess a fun personality and strong customer service skills to welcome guests warmly upon arrival. Flexibility for weekend working is required for the specified shift patterns.
Waiter/Waitress - 40 Greek Street, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must be able to thrive in fast-paced settings. They should demonstrate a passion for customer service and be flexible with their work schedule.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Sales Agent - Jumeirah Carlton Tower at Jumeirah Group
, , United Kingdom - Full Time
Skills Needed
Sales, Up Selling, Cross Selling, Customer Service, Communication, Interpersonal Skills, Opera, Epicure, Hotsos, Hospitality, Food And Beverage, Time Management, Grooming Standards
Specialization
Candidates should possess strong communication and customer service skills with the ability to work flexible hours. Proficiency in English is required, and experience with hotel management systems like Opera or Epicure is preferred.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
Guest Service Agent - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Hospitality, Flexibility, Attention To Detail, Professionalism
Specialization
Candidates should have up to 2 years of experience in a high-profile venue and a passion for customer service. They must be reliable, friendly, and able to work in fast-paced environments.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Centre Support Assistant at Porsche Retail Group
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Brand Ambassadorship, Communication Skills, Task Management, Team Orientation, Administrative Support, Customer Flow Management, Hospitality, Retail, Reception
Specialization
Candidates must have the ability to work in the UK without sponsorship and possess a full driving license, along with a background in hospitality, retail, reception, or a similar customer-facing role. Essential attributes include an approachable demeanor, excellent communication skills, the ability to manage multiple tasks in a fast-paced setting, and a team-oriented mindset.
Front of House Assistant – I-HUB at Blenheim Chalcot
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Team Leadership, Event Management, Stakeholder Engagement, Problem Solving, Collaboration, Innovation, Hospitality, Proactivity, Interpersonal Skills, Organizational Skills, Curiosity, Adaptability, Reporting, Networking
Specialization
Candidates should have experience in a multi-tenanted building environment and a genuine interest in R&D work of knowledge-intensive businesses. Strong leadership, communication skills, and the ability to work with diverse stakeholders are essential.
Experience Required
Minimum 2 year(s)
Retail Assistant at Portico BaxterStorey
Lurgan, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Professionalism, Efficiency, Communication Skills, Multitasking, Organization Skills, Reliability, Dealing With Customers
Specialization
The most important requirement is customer service experience, demanding a professional approach with personal care towards customers. Candidates should possess energetic and talkative personalities with strong communication skills, along with good organization and the ability to multitask effectively.
General Assistant at BaxterStorey
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented, Food Safety
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. Adaptability to challenges with a solution-oriented perspective is necessary, and previous food service experience is often considered a plus.
Representante de Servicio al Cliente en Viajes (Remoto) at Healthy Living
Cambridge, England, United Kingdom - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Travel Reservations, Hospitality, Attention To Detail, Organizational Skills, Technology Proficiency, Proactivity, Problem Solving, Empathy, Documentation, Booking Systems
Specialization
Candidates must possess excellent verbal and written communication skills, strong organizational abilities, and keen attention to detail, with prior customer service experience preferred, especially in travel or hospitality. A genuine interest in travel and the ability to manage multiple client requests efficiently using technology are essential.
Housekeeper at Greene King
Masham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Hospitality, Check In Procedures, Complaint Handling, Safety Compliance, Willingness To Learn
Specialization
The ideal candidate must possess a strong willingness to learn and expand their skills, coupled with a keen eye for detail, especially concerning service standards like pouring drinks perfectly. A positive, can-do attitude and being a strong team player are essential for providing warm welcomes and great service.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

32292.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest relations, Front office operations, Check-in and check-out, Reservation management, Concierge services, Communication, Attention to detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking systems

Industry

Hospitality

Description
Company Description At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners. Job Description Join the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We’re looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell. 🌟 Your Role as Front Office Agent: Greets guests with warmth, efficiency, and genuine care. Manages check-ins, check-outs, and reservations with precision. Coordinates guest requests and concierge services with flair Liaises with housekeeping, spa, and restaurant teams to ensure smooth operations. Upholds Gilpin’s standards of luxury, discretion, and personalised service. Contributes to a culture of excellence, learning, and genuine care. Promotes the highest standards of etiquette, presentation, and professionalism. Qualifications 🌿 What You Bring: A confident communicator with a natural sense of hospitality. Impeccable attention to detail and a positive, proactive mindset. Previous front office or guest service experience (luxury preferred). Comfortable with booking systems and multitasking under pressure. A team player who thrives in a fast-paced, guest-focused environment. Additional Information 🌈 What We Offer: The chance to work alongside a team of passionate professionals. A supportive, dynamic and creative environment. Opportunities for growth and development within the Gilpin family. Meals on shift, uniform, and generous gratuities. A stunning Lake District setting that inspires every day. The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys. The prestige of working within Relais & Châteaux and Pride of Britain Hotels. You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions. If you’re ready to bring your personality, professionalism, and passion to our front desk, we’d love to hear from you. Salary: from £29,952 to £32,292 (pro rated to hours worked) Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month (again pro rated to hours worked). Hours: 45 hours per week for full time, or part-time available. Canteen Company events Company pension Discounted or free food Employee discount Free or subsidised travel Gym membership On-site parking Relocation assistance may be available Staff transport provided free between staff houses and hotel Department: Reception Staff

How To Apply:

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Responsibilities
The Front Office Agent is responsible for managing guest arrivals, departures, and reservations while providing exceptional service. They coordinate with various hotel departments to ensure seamless operations and maintain high standards of luxury and hospitality.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Food & Beverage Team Member - 20 Hours contract /Part Time at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Table Service, Communication, Multi Tasking, Organization, Problem Solving, Hygiene Standards, Teamwork, Hospitality
Specialization
Candidates must be eligible to live and work in the UK and possess a valid work visa. The role requires a flexible, upbeat personality with strong communication and multi-tasking skills.
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Front Desk Associate at Mindspace
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Project Management, Organizational Skills, Multitasking, Communication, Office Management, Problem Solving, Facility Maintenance, Hospitality, Teamwork, Time Management
Specialization
Candidates must have 1-2 years of experience in customer service, sales, or project management. Exceptional organizational skills and a high level of English proficiency are required for this role.
Reception Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Administration, Flexibility
Specialization
The ideal candidate should possess a fun personality and strong customer service skills to welcome guests warmly upon arrival. Flexibility for weekend working is required for the specified shift patterns.
Waiter/Waitress - 40 Greek Street, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must be able to thrive in fast-paced settings. They should demonstrate a passion for customer service and be flexible with their work schedule.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Sales Agent - Jumeirah Carlton Tower at Jumeirah Group
, , United Kingdom - Full Time
Skills Needed
Sales, Up Selling, Cross Selling, Customer Service, Communication, Interpersonal Skills, Opera, Epicure, Hotsos, Hospitality, Food And Beverage, Time Management, Grooming Standards
Specialization
Candidates should possess strong communication and customer service skills with the ability to work flexible hours. Proficiency in English is required, and experience with hotel management systems like Opera or Epicure is preferred.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
Guest Service Agent - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Hospitality, Flexibility, Attention To Detail, Professionalism
Specialization
Candidates should have up to 2 years of experience in a high-profile venue and a passion for customer service. They must be reliable, friendly, and able to work in fast-paced environments.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Centre Support Assistant at Porsche Retail Group
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Brand Ambassadorship, Communication Skills, Task Management, Team Orientation, Administrative Support, Customer Flow Management, Hospitality, Retail, Reception
Specialization
Candidates must have the ability to work in the UK without sponsorship and possess a full driving license, along with a background in hospitality, retail, reception, or a similar customer-facing role. Essential attributes include an approachable demeanor, excellent communication skills, the ability to manage multiple tasks in a fast-paced setting, and a team-oriented mindset.
Front of House Assistant – I-HUB at Blenheim Chalcot
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Team Leadership, Event Management, Stakeholder Engagement, Problem Solving, Collaboration, Innovation, Hospitality, Proactivity, Interpersonal Skills, Organizational Skills, Curiosity, Adaptability, Reporting, Networking
Specialization
Candidates should have experience in a multi-tenanted building environment and a genuine interest in R&D work of knowledge-intensive businesses. Strong leadership, communication skills, and the ability to work with diverse stakeholders are essential.
Experience Required
Minimum 2 year(s)
Retail Assistant at Portico BaxterStorey
Lurgan, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Professionalism, Efficiency, Communication Skills, Multitasking, Organization Skills, Reliability, Dealing With Customers
Specialization
The most important requirement is customer service experience, demanding a professional approach with personal care towards customers. Candidates should possess energetic and talkative personalities with strong communication skills, along with good organization and the ability to multitask effectively.
General Assistant at BaxterStorey
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Professionalism, Efficiency, Food Service, Health And Safety, Hygiene, Adaptability, Solution Oriented, Food Safety
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. Adaptability to challenges with a solution-oriented perspective is necessary, and previous food service experience is often considered a plus.
Representante de Servicio al Cliente en Viajes (Remoto) at Healthy Living
Cambridge, England, United Kingdom - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Travel Reservations, Hospitality, Attention To Detail, Organizational Skills, Technology Proficiency, Proactivity, Problem Solving, Empathy, Documentation, Booking Systems
Specialization
Candidates must possess excellent verbal and written communication skills, strong organizational abilities, and keen attention to detail, with prior customer service experience preferred, especially in travel or hospitality. A genuine interest in travel and the ability to manage multiple client requests efficiently using technology are essential.
Housekeeper at Greene King
Masham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Problem Solving, Hospitality, Check In Procedures, Complaint Handling, Safety Compliance, Willingness To Learn
Specialization
The ideal candidate must possess a strong willingness to learn and expand their skills, coupled with a keen eye for detail, especially concerning service standards like pouring drinks perfectly. A positive, can-do attitude and being a strong team player are essential for providing warm welcomes and great service.