Hospitality Jobs in United Kingdom

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Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Teamwork, Flexibility, Numerical Skills, Analytical Skills, Proactive Approach, Hospitality, Guest Experience, Service Driven, Training, Office Software, Hotel Management Systems, Opera Pms
Specialization
Previous experience as a receptionist or in a similar role is preferred, along with strong numerical and analytical skills. Excellent customer service and communication skills are essential, along with the ability to work independently and adapt to changing priorities.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Hilton Hotels & Resorts
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Multitasking, Hospitality, Teamwork, It Proficiency, Cash Handling, Conflict Resolution
Specialization
Candidates must possess previous experience in a customer-focused industry, demonstrating a positive attitude, excellent communication skills, and a commitment to high-level customer service. Essential attributes include being calm, organized, detail-oriented, capable of multitasking, and possessing professional hospitality mannerisms.
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Restaurant Team Member at Whitbread
Shrewsbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills, Teamwork
Specialization
No previous experience is required for this role. You should have a fun personality and a passion for providing excellent customer service.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Administration, Teamwork
Specialization
The role requires a passion for customer service to be utilized fully while working as a Receptionist at the Premier Inn. Candidates should be ready to join the UK's leading hospitality business, Whitbread.
Receptionist - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Front Desk, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Leadership, Professionalism, Training
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs. Essential requirements include strong leadership, excellent communication skills, proficiency in reservation systems, and the ability to remain calm under pressure while maintaining a guest-first mindset.
Experience Required
Minimum 2 year(s)
Food and Beverage Team Member at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Bar Management, Point Of Sale Management, Stock Management, Guest Relations, Attention To Detail, Teamwork, Communication, Time Management, Problem Solving, Sales Promotion, Equipment Maintenance, Buffet Service, Organizational Skills, Hospitality
Specialization
Previous experience in a similar role is preferred. The candidate should be enthusiastic and attentive to guest needs.
Member Relations Manager - 180 House, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Member Relations, Customer Service, Communication, Problem Solving, Organizational Skills, Teamwork, Event Planning, Relationship Management, Attention To Detail, Social Skills, Hospitality, Feedback Collection, Time Management, Initiative, Professionalism, Engagement
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and thrive in fast-paced environments. Strong communication skills and the ability to manage multiple tasks are essential.
Experience Required
Minimum 2 year(s)
Food and Beverage Service Expert Part-Time Grosvenor Square at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Food Service, Beverage Service, Guest Service, Table Setting, Kitchen Communication, Serving Guests, Cleaning Work Areas, Transaction Handling, Customer Experience, Initiative, Teamwork, Hospitality
Specialization
Applicants must be eligible to work in the UK under the points-based immigration system introduced in January 2022, with specific mention of Irish citizenship or existing leave to remain being qualifying factors. The position seeks a dynamic and passionate individual to join an award-winning team in a five-star luxury hotel setting.
Food & Beverage Assistant at Sige Relais Chateaux
, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Fine Dining, Culinary Excellence, Hardworking, Passionate, Learning
Specialization
Candidates must have the right to live and work in the UK and be confident in commuting to the hotel. A passion for hospitality and a willingness to learn from industry leaders are essential.
Food and Beverage Team Member at Accor
Hove, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Food Safety, Hygiene Practices, Problem Solving, Flexibility, Food Preparation, Order Accuracy, Pos Systems, Kitchen Operations, Dietary Requirements, Guest Relations, Hospitality
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Previous experience in food and beverage service or kitchen operations is preferred, along with knowledge of food safety standards.
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Home Host - Working From (Maternity Cover) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Relationship Building, Attention To Detail, Problem Solving, Teamwork, Communication, Time Management, Organizational Skills, Sales Skills, Report Writing, Stock Management, Meeting Room Management, Cleaning, Induction Training, Member Engagement
Specialization
Candidates should have strong interpersonal skills and a passion for hospitality. Attention to detail and the ability to build relationships are essential for success in this role.
Front Office Team Member at Accor
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Teamwork, Flexibility, Numerical Skills, Analytical Skills, Proactive Approach, Hospitality, Guest Experience, Service-Driven, Training, Office Software, Hotel Management Systems, Opera PMs

Industry

Hospitality

Description
Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. Job Description Your Mission: As a Front Office Team Member, you’re not just working at the desk — you’re creating first impressions. You’ll play a key role in delivering warm welcomes, smooth stays, and genuine guest connections. You’ll be approachable, proactive, and service-driven, contributing to a positive, supportive, and fun team culture. What the Role Looks Like: Guest Journey & Experience • Deliver excellent service throughout the guest journey — from pre-arrival to post-checkout. • Support daily front office operations, including check-ins, check-outs, and guest requests. • Handle guest concerns with empathy and professionalism, escalating when needed. • Use guest feedback positively to improve service and enhance the guest experience. • Promote the ALL Loyalty Programme and identify opportunities to upsell services. Teamwork & Professionalism • Work collaboratively with colleagues to ensure a seamless guest experience. • Lead by example through a positive attitude, strong work ethic, and attention to detail. • Follow brand standards and ensure consistent service delivery. • Take part in training opportunities and actively contribute to personal development. Qualifications Previous experience as a receptionist or in a similar role, preferably within the hospitality industry. Strong numerical and analytical skills with a keen eye for detail. Previous experience with Opera PMs or similar, preferred but not essential Proficiency in using financial software and hotel management systems. Excellent customer service and communication skills. Ability to work independently and efficiently with little supervision. Flexibility to adapt to changing priorities and handle multiple tasks simultaneously. Fluency in English, both written and verbal. Basic computer skills and familiarity with standard office software. Problem-solving abilities and a proactive approach to addressing issues or complicated guests. Additional Information Why Join Us? Innovative Environment: Be part of a forward-thinking organization where your ideas matter. Opportunity to grow in the company Career Growth: We invest in our people and offer opportunities for professional development. Supportive Team: Work with a group of dedicated and passionate professionals. Competitive Compensation: We offer a comprehensive salary and benefits package. Free Bonus Break – 2 free weekends to spend in Accor hotel in the UK – (up to availability) Discount for you and your friends & family in all Accor Hotel worldwide Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
As a Front Office Team Member, you will create first impressions and deliver excellent service throughout the guest journey. You will support daily front office operations and handle guest concerns with empathy and professionalism.
Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Teamwork, Flexibility, Numerical Skills, Analytical Skills, Proactive Approach, Hospitality, Guest Experience, Service Driven, Training, Office Software, Hotel Management Systems, Opera Pms
Specialization
Previous experience as a receptionist or in a similar role is preferred, along with strong numerical and analytical skills. Excellent customer service and communication skills are essential, along with the ability to work independently and adapt to changing priorities.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Hilton Hotels & Resorts
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Multitasking, Hospitality, Teamwork, It Proficiency, Cash Handling, Conflict Resolution
Specialization
Candidates must possess previous experience in a customer-focused industry, demonstrating a positive attitude, excellent communication skills, and a commitment to high-level customer service. Essential attributes include being calm, organized, detail-oriented, capable of multitasking, and possessing professional hospitality mannerisms.
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Restaurant Team Member at Whitbread
Shrewsbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills, Teamwork
Specialization
No previous experience is required for this role. You should have a fun personality and a passion for providing excellent customer service.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Administration, Teamwork
Specialization
The role requires a passion for customer service to be utilized fully while working as a Receptionist at the Premier Inn. Candidates should be ready to join the UK's leading hospitality business, Whitbread.
Receptionist - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Front Desk, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Leadership, Professionalism, Training
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs. Essential requirements include strong leadership, excellent communication skills, proficiency in reservation systems, and the ability to remain calm under pressure while maintaining a guest-first mindset.
Experience Required
Minimum 2 year(s)
Food and Beverage Team Member at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Bar Management, Point Of Sale Management, Stock Management, Guest Relations, Attention To Detail, Teamwork, Communication, Time Management, Problem Solving, Sales Promotion, Equipment Maintenance, Buffet Service, Organizational Skills, Hospitality
Specialization
Previous experience in a similar role is preferred. The candidate should be enthusiastic and attentive to guest needs.
Member Relations Manager - 180 House, Central London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Member Relations, Customer Service, Communication, Problem Solving, Organizational Skills, Teamwork, Event Planning, Relationship Management, Attention To Detail, Social Skills, Hospitality, Feedback Collection, Time Management, Initiative, Professionalism, Engagement
Specialization
Candidates should have a minimum of 2 years of experience in a similar role and thrive in fast-paced environments. Strong communication skills and the ability to manage multiple tasks are essential.
Experience Required
Minimum 2 year(s)
Food and Beverage Service Expert Part-Time Grosvenor Square at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Food Service, Beverage Service, Guest Service, Table Setting, Kitchen Communication, Serving Guests, Cleaning Work Areas, Transaction Handling, Customer Experience, Initiative, Teamwork, Hospitality
Specialization
Applicants must be eligible to work in the UK under the points-based immigration system introduced in January 2022, with specific mention of Irish citizenship or existing leave to remain being qualifying factors. The position seeks a dynamic and passionate individual to join an award-winning team in a five-star luxury hotel setting.
Food & Beverage Assistant at Sige Relais Chateaux
, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Fine Dining, Culinary Excellence, Hardworking, Passionate, Learning
Specialization
Candidates must have the right to live and work in the UK and be confident in commuting to the hotel. A passion for hospitality and a willingness to learn from industry leaders are essential.
Food and Beverage Team Member at Accor
Hove, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Food Safety, Hygiene Practices, Problem Solving, Flexibility, Food Preparation, Order Accuracy, Pos Systems, Kitchen Operations, Dietary Requirements, Guest Relations, Hospitality
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Previous experience in food and beverage service or kitchen operations is preferred, along with knowledge of food safety standards.
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Home Host - Working From (Maternity Cover) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Relationship Building, Attention To Detail, Problem Solving, Teamwork, Communication, Time Management, Organizational Skills, Sales Skills, Report Writing, Stock Management, Meeting Room Management, Cleaning, Induction Training, Member Engagement
Specialization
Candidates should have strong interpersonal skills and a passion for hospitality. Attention to detail and the ability to build relationships are essential for success in this role.
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