JOB DESCRIPTION:

Job Overview: MISERABLE PEOPLE NEED NOT APPLY!
We are a small boutique Hotel with a big personality, and we are seeking for candidates with exceptional people skills, take pride in delivering an excellent level of customer service and know how to have a bit of fun at work. Our restaurant is full of character, regulars we adore and a team that has each other’s back. We need someone with an attitude that says “I’ve got this” even on mad days.
If you’ve got a smile, a bit of a spark and can handle a busy shift without letting go of composure or losing your sense of humour, we’d love to hear from you!
Let’s be honest- hotels don’t sleep and neither does great service. For this position, you’ll need to be flexible with availability and happy to work a mixed variety of shift patterns, including mornings evenings, weekends and holidays. If you’re the type who likes variety and being where the action is, you’ll fit right in!

Responsibilities

• Greet and welcome guests promptly with a friendly attitude.
• Take accurate food and drink orders while providing recommendations and upselling items when appropriate.
• Serve food and beverages efficiently, ensuring that all orders are delivered accurately and in a timely manner.
• Assist in the kitchen where necessary and ensure that all culinary standards are met.
• Maintain cleanliness and organisation of the dining area, including tables, chairs, and utensils.
• Adhere to all food safety regulations and guidelines to ensure the health and safety of our guests.
• Handle guest inquiries and complaints professionally, striving to exceed their expectations.
• Collaborate and communicate efficiently with kitchen staff to ensure smooth service flow during busy periods.

Qualifications

• Previous experience in a restaurant or hospitality environment
• Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.
• Knowledge of culinary practices and food safety regulations is advantageous.
• Excellent communication skills with the ability to engage positively with guests and fellow team members.
• A team player who can work collaboratively with colleagues in a dynamic environment, fast paced environment.
• A willingness to learn and adapt to new challenges within the restaurant setting.

Job Types: Full-time, Part-time, Zero hours contract
Pay: Up to £12.21 per hour

Benefits:

• Discounted or free food
• On-site parking

Work Location: In perso

• Greet and welcome guests promptly with a friendly attitude.
• Take accurate food and drink orders while providing recommendations and upselling items when appropriate.
• Serve food and beverages efficiently, ensuring that all orders are delivered accurately and in a timely manner.
• Assist in the kitchen where necessary and ensure that all culinary standards are met.
• Maintain cleanliness and organisation of the dining area, including tables, chairs, and utensils.
• Adhere to all food safety regulations and guidelines to ensure the health and safety of our guests.
• Handle guest inquiries and complaints professionally, striving to exceed their expectations.
• Collaborate and communicate efficiently with kitchen staff to ensure smooth service flow during busy periods