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Guest Relation Agent (Russian-speaker) at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Multitasking, Hospitality, Russian Language, English Language, Hotel Management Software, Microsoft Office, Empathy, Service Orientation, Attention To Detail, Flexibility, Proactive Assistance, Guest Satisfaction
Specialization
Candidates should have a minimum of 2 years of experience in a customer-facing role, preferably in hospitality. Excellent communication skills and fluency in Russian and English are required.
Experience Required
Minimum 2 year(s)
Meeting & events sales project (6 months, part-time) at Accor
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
B2b Sales, Cold Calling, Networking, Closing, Lead Generation, Negotiation, Sales Meetings, Site Inspections, Contract Management, Hospitality, Mice, Event Planning, Brussels Network, Self Starter, Fluent In English, Fluent In French, Fluent In Dutch
Specialization
Candidates should have a proven track record in B2B sales, particularly in hospitality or events. Fluency in English and either French or Dutch is required, along with a strong network in Brussels.
Experience Required
Minimum 2 year(s)
Cleaner at Whitbread
Northampton, England, United Kingdom - Full Time
Skills Needed
Cleaning, Vacuuming, Brushing, Polishing, Teamwork, Hospitality
Specialization
No cleaning experience is needed for this position. Immediate start is available.
Concierge Agent at Waldorf Astoria Dubai International Financial Centre at Hilton
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Local Knowledge, Positive Attitude, Teamwork, Flexibility, Grooming Standards, Hospitality
Specialization
Candidates should have previous experience in a similar role and solid knowledge of the local area. Excellent communication skills and a positive attitude are essential.
Waitress - Lobby Lounge at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food And Beverage Knowledge, Customer Service, Upselling, Point Of Sales System, Table Setting, Cleaning, Flexibility, Presentation Skills, Brand Standards, Hospitality, Teamwork, Communication, Attention To Detail, Time Management, Problem Solving, Multitasking
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Box Office Attd, PT at Marcus Corporation
, , - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Point Of Sale Operation, Problem Solving, Teamwork, Flexibility, Attention To Detail, Hospitality, Sanitation Practices
Specialization
Candidates must possess strong interpersonal and communication skills and be willing to learn new tasks. A flexible work schedule is required, including availability for late evenings, weekends, and holidays.
Box Office Attd, PT at Marcus Corporation
Greendale, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Sales, Teamwork, Flexibility, Problem Solving, Attention To Detail, Hospitality, Time Management, Sanitation Practices
Specialization
Candidates should possess strong communication skills and be willing to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Guest Service Agent at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Problem Solving, Communication, Teamwork, Computer Proficiency, Flexibility, Attention To Detail
Specialization
Candidates should have a positive attitude and a passion for creating unforgettable guest experiences. Strong communication skills and the ability to thrive in a fast-paced environment are essential.
F&B Supervisor at Sige Relais Chateaux
Anacapri, Campania, Italy - Full Time
Skills Needed
F&B Management, Guest Relations, Leadership, Communication, Service Etiquette, Guest Engagement, Marketing, Proactive Attitude, Emotional Intelligence, Hospitality, Storytelling
Specialization
Candidates should have previous experience in F&B management or guest relations within premium hospitality. Strong leadership, communication skills, and fluency in Italian and English are essential.
Experience Required
Minimum 2 year(s)
Host(ess) at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Hospitality, Communication Skills, Customer Service, Reservation Management, Fast Paced Environment, Organization, Etiquette Knowledge, Cash Handling, Phone Etiquette, Guest Interaction, Team Support, Problem Solving, Attention To Detail, Time Management, Professionalism, Adaptability
Specialization
Prior restaurant or hospitality experience is required, with host/hostess experience preferred. Strong communication skills and the ability to work in a fast-paced environment are essential.
Guest Relation Officer H/F/X - Stage at Accor
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Teamwork, Adaptability, Diplomacy, Stress Management, Proactivity, Creativity, Hospitality, Multilingualism, Presentation Skills, Listening Skills, Quality Assurance, Client Relations
Specialization
Candidates should be students in hospitality, tourism, or customer relations fields, with proficiency in French and English. Strong presentation, communication skills, and the ability to manage stress are essential.
Director of Sales & Marketing at Accor
Jaipur, Rajasthan, India - Full Time
Skills Needed
Sales, Marketing, Hospitality, Team Leadership, Customer Experience, Innovation, Diversity, Inclusion
Specialization
Candidates should have significant experience in sales and marketing within the hospitality industry. A passion for responsible hospitality and a commitment to diversity and inclusion are essential.
Experience Required
Minimum 5 year(s)
Chef de Rang (H/F) - Hôtel les Barmes de l'Ours at Sige Relais Chateaux
Val-d'Isère, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Customer Service, Teamwork, Autonomy, Pressure Handling, Communication, Attention To Detail, Hospitality, Menu Knowledge
Specialization
Candidates should ideally have a hospitality qualification and at least 2 years of significant experience in a similar role. Excellent presentation, good interpersonal skills, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Income Auditor at Accor
New Delhi, delhi, India - Full Time
Skills Needed
Revenue Verification, Transaction Review, Reconciliation, Reporting, Discrepancy Resolution, Internal Controls, Accounting, Finance, Hospitality
Specialization
A degree in accounting, finance, or a related field is often required, along with previous experience in a similar finance or accounting role, particularly in the hospitality industry. This suggests a preference for candidates with relevant educational and professional backgrounds.
Experience Required
Minimum 2 year(s)
Short Term Lodging Front Desk Agent at Alterra
Warren, Vermont, United States - Full Time
Skills Needed
Guest Service, Hospitality, Communication, Problem Solving, Cashier Experience, Computer Knowledge, Data Entry, Customer Service
Specialization
Experience at a hotel/front desk is preferred, but training is available for the right candidate. A professional personality and the ability to maintain a friendly and helpful attitude are essential.
Guest Services Rep Part Time-104020 at Extended Stay America
Sandy Springs, Georgia, United States - Full Time
Skills Needed
Guest Services, Customer Service, Problem Solving, Communication, Cash Handling, Reservation Management, Safety Compliance, Teamwork, Organizational Skills, Attention To Detail, Sales Skills, Time Management, Cross Training, Cleaning, Hospitality, Respect
Specialization
Candidates must have a High School Diploma or GED and possess strong communication skills in English. Experience in customer service and the ability to handle cash and reservations are preferred.
Guest Service Agent German Speaker (Seasonal) at Hilton
, North Ari Atoll, Maldives - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Multi Tasking, It Proficiency, Conflict Resolution, Cash Handling, Front Office Experience, Hospitality, Organizational Skills, Positive Attitude, Grooming Standards, Teamwork, Training And Development, Guest Relations, Sales Techniques
Specialization
Candidates should have previous experience in a customer-focused industry and demonstrate a commitment to high levels of customer service. Strong communication skills, attention to detail, and the ability to work both independently and as part of a team are essential.
Novotel Singapore on Stevens : Revenue Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Revenue Management, Analytical Thinking, Business Curiosity, Team Collaboration, Forecasting, Data Analysis, Strategic Planning, Multi Property Operations, Ideas G3, Opera Cloud, Tars, Excel, Hospitality, Sales Collaboration, Marketing Collaboration, Operational Collaboration
Specialization
Candidates should have 3-5 years of revenue management experience in hotels or clusters, with proficiency in relevant software and strong analytical skills. A degree in Hospitality, Business, or Analytics is preferred.
Experience Required
Minimum 2 year(s)
Management Development Program - División Cuartos at Madeline Hotel and Residences Auberge Resorts Collection
Corral del Risco, Nayarit, Mexico - Full Time
Skills Needed
Management, Leadership, Customer Service, Hospitality, Soft Skills, Food And Beverage, Spa Management, Room Management
Specialization
Candidates must be recent graduates with a degree in Hospitality. The program is exclusively designed for graduates in this field.
PM Buffet Attendant (Part Time) at Drury Hotels
Overland Park, Kansas, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Communication, Food Safety, Inventory Management, Hospitality, Teamwork, Problem Solving
Specialization
Candidates should possess knowledge of hotel accommodations and services, along with the ability to communicate warmly with guests. A friendly demeanor and the ability to follow directions in English are essential.
Guest Relation Agent (Russian-speaker) at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Problem Solving, Multitasking, Hospitality, Russian Language, English Language, Hotel Management Software, Microsoft Office, Empathy, Service Orientation, Attention to Detail, Flexibility, Proactive Assistance, Guest Satisfaction

Industry

Hospitality

Description
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Guest Relations Agent The Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests, ensuring their comfort, resolving any issues promptly, and providing personalized services that reflect the hotel's high standards. Greet and welcome guests upon arrival with a warm and professional demeanor. Assist with check-in and check-out procedures efficiently and accurately. Handle guest requests, inquiries, and complaints in a timely and courteous manner. Provide information on hotel facilities, services, and local attractions. Coordinate special guest requests (e.g., room preferences, special occasions, amenities). Liaise with other departments (housekeeping, maintenance, F&B) to ensure guest satisfaction. Maintain updated knowledge of hotel policies, promotions, and room availability. Record guest feedback and contribute to improving guest satisfaction scores. Anticipate guest needs and offer proactive assistance. Promote hotel services, facilities, and upgrades when appropriate. Qualifications Minimum 2 years of experience in a customer-facing role, preferably in hospitality or front office. Excellent communication and interpersonal skills. Friendly, empathetic, and service-oriented personality. Proficient in using hotel management software and Microsoft Office. Ability to multitask and remain calm under pressure. Fluent in Russian & English (additional other languages are a plus). Flexibility to work shifts, weekends, and holidays as needed.

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Responsibilities
The Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests, ensuring their comfort and resolving any issues promptly.
Guest Relation Agent (Russian-speaker) at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Multitasking, Hospitality, Russian Language, English Language, Hotel Management Software, Microsoft Office, Empathy, Service Orientation, Attention To Detail, Flexibility, Proactive Assistance, Guest Satisfaction
Specialization
Candidates should have a minimum of 2 years of experience in a customer-facing role, preferably in hospitality. Excellent communication skills and fluency in Russian and English are required.
Experience Required
Minimum 2 year(s)
Meeting & events sales project (6 months, part-time) at Accor
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
B2b Sales, Cold Calling, Networking, Closing, Lead Generation, Negotiation, Sales Meetings, Site Inspections, Contract Management, Hospitality, Mice, Event Planning, Brussels Network, Self Starter, Fluent In English, Fluent In French, Fluent In Dutch
Specialization
Candidates should have a proven track record in B2B sales, particularly in hospitality or events. Fluency in English and either French or Dutch is required, along with a strong network in Brussels.
Experience Required
Minimum 2 year(s)
Cleaner at Whitbread
Northampton, England, United Kingdom - Full Time
Skills Needed
Cleaning, Vacuuming, Brushing, Polishing, Teamwork, Hospitality
Specialization
No cleaning experience is needed for this position. Immediate start is available.
Concierge Agent at Waldorf Astoria Dubai International Financial Centre at Hilton
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Local Knowledge, Positive Attitude, Teamwork, Flexibility, Grooming Standards, Hospitality
Specialization
Candidates should have previous experience in a similar role and solid knowledge of the local area. Excellent communication skills and a positive attitude are essential.
Waitress - Lobby Lounge at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food And Beverage Knowledge, Customer Service, Upselling, Point Of Sales System, Table Setting, Cleaning, Flexibility, Presentation Skills, Brand Standards, Hospitality, Teamwork, Communication, Attention To Detail, Time Management, Problem Solving, Multitasking
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Box Office Attd, PT at Marcus Corporation
, , - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Point Of Sale Operation, Problem Solving, Teamwork, Flexibility, Attention To Detail, Hospitality, Sanitation Practices
Specialization
Candidates must possess strong interpersonal and communication skills and be willing to learn new tasks. A flexible work schedule is required, including availability for late evenings, weekends, and holidays.
Box Office Attd, PT at Marcus Corporation
Greendale, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Sales, Teamwork, Flexibility, Problem Solving, Attention To Detail, Hospitality, Time Management, Sanitation Practices
Specialization
Candidates should possess strong communication skills and be willing to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Guest Service Agent at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Problem Solving, Communication, Teamwork, Computer Proficiency, Flexibility, Attention To Detail
Specialization
Candidates should have a positive attitude and a passion for creating unforgettable guest experiences. Strong communication skills and the ability to thrive in a fast-paced environment are essential.
F&B Supervisor at Sige Relais Chateaux
Anacapri, Campania, Italy - Full Time
Skills Needed
F&B Management, Guest Relations, Leadership, Communication, Service Etiquette, Guest Engagement, Marketing, Proactive Attitude, Emotional Intelligence, Hospitality, Storytelling
Specialization
Candidates should have previous experience in F&B management or guest relations within premium hospitality. Strong leadership, communication skills, and fluency in Italian and English are essential.
Experience Required
Minimum 2 year(s)
Host(ess) at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Hospitality, Communication Skills, Customer Service, Reservation Management, Fast Paced Environment, Organization, Etiquette Knowledge, Cash Handling, Phone Etiquette, Guest Interaction, Team Support, Problem Solving, Attention To Detail, Time Management, Professionalism, Adaptability
Specialization
Prior restaurant or hospitality experience is required, with host/hostess experience preferred. Strong communication skills and the ability to work in a fast-paced environment are essential.
Guest Relation Officer H/F/X - Stage at Accor
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Teamwork, Adaptability, Diplomacy, Stress Management, Proactivity, Creativity, Hospitality, Multilingualism, Presentation Skills, Listening Skills, Quality Assurance, Client Relations
Specialization
Candidates should be students in hospitality, tourism, or customer relations fields, with proficiency in French and English. Strong presentation, communication skills, and the ability to manage stress are essential.
Director of Sales & Marketing at Accor
Jaipur, Rajasthan, India - Full Time
Skills Needed
Sales, Marketing, Hospitality, Team Leadership, Customer Experience, Innovation, Diversity, Inclusion
Specialization
Candidates should have significant experience in sales and marketing within the hospitality industry. A passion for responsible hospitality and a commitment to diversity and inclusion are essential.
Experience Required
Minimum 5 year(s)
Chef de Rang (H/F) - Hôtel les Barmes de l'Ours at Sige Relais Chateaux
Val-d'Isère, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Customer Service, Teamwork, Autonomy, Pressure Handling, Communication, Attention To Detail, Hospitality, Menu Knowledge
Specialization
Candidates should ideally have a hospitality qualification and at least 2 years of significant experience in a similar role. Excellent presentation, good interpersonal skills, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Income Auditor at Accor
New Delhi, delhi, India - Full Time
Skills Needed
Revenue Verification, Transaction Review, Reconciliation, Reporting, Discrepancy Resolution, Internal Controls, Accounting, Finance, Hospitality
Specialization
A degree in accounting, finance, or a related field is often required, along with previous experience in a similar finance or accounting role, particularly in the hospitality industry. This suggests a preference for candidates with relevant educational and professional backgrounds.
Experience Required
Minimum 2 year(s)
Short Term Lodging Front Desk Agent at Alterra
Warren, Vermont, United States - Full Time
Skills Needed
Guest Service, Hospitality, Communication, Problem Solving, Cashier Experience, Computer Knowledge, Data Entry, Customer Service
Specialization
Experience at a hotel/front desk is preferred, but training is available for the right candidate. A professional personality and the ability to maintain a friendly and helpful attitude are essential.
Guest Services Rep Part Time-104020 at Extended Stay America
Sandy Springs, Georgia, United States - Full Time
Skills Needed
Guest Services, Customer Service, Problem Solving, Communication, Cash Handling, Reservation Management, Safety Compliance, Teamwork, Organizational Skills, Attention To Detail, Sales Skills, Time Management, Cross Training, Cleaning, Hospitality, Respect
Specialization
Candidates must have a High School Diploma or GED and possess strong communication skills in English. Experience in customer service and the ability to handle cash and reservations are preferred.
Guest Service Agent German Speaker (Seasonal) at Hilton
, North Ari Atoll, Maldives - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Multi Tasking, It Proficiency, Conflict Resolution, Cash Handling, Front Office Experience, Hospitality, Organizational Skills, Positive Attitude, Grooming Standards, Teamwork, Training And Development, Guest Relations, Sales Techniques
Specialization
Candidates should have previous experience in a customer-focused industry and demonstrate a commitment to high levels of customer service. Strong communication skills, attention to detail, and the ability to work both independently and as part of a team are essential.
Novotel Singapore on Stevens : Revenue Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Revenue Management, Analytical Thinking, Business Curiosity, Team Collaboration, Forecasting, Data Analysis, Strategic Planning, Multi Property Operations, Ideas G3, Opera Cloud, Tars, Excel, Hospitality, Sales Collaboration, Marketing Collaboration, Operational Collaboration
Specialization
Candidates should have 3-5 years of revenue management experience in hotels or clusters, with proficiency in relevant software and strong analytical skills. A degree in Hospitality, Business, or Analytics is preferred.
Experience Required
Minimum 2 year(s)
Management Development Program - División Cuartos at Madeline Hotel and Residences Auberge Resorts Collection
Corral del Risco, Nayarit, Mexico - Full Time
Skills Needed
Management, Leadership, Customer Service, Hospitality, Soft Skills, Food And Beverage, Spa Management, Room Management
Specialization
Candidates must be recent graduates with a degree in Hospitality. The program is exclusively designed for graduates in this field.
PM Buffet Attendant (Part Time) at Drury Hotels
Overland Park, Kansas, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Communication, Food Safety, Inventory Management, Hospitality, Teamwork, Problem Solving
Specialization
Candidates should possess knowledge of hotel accommodations and services, along with the ability to communicate warmly with guests. A friendly demeanor and the ability to follow directions in English are essential.
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