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DUTY MANAGER at Accor
Shah Alam, Selangor, Malaysia - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Conflict Resolution, Time Management, Multitasking, Attention To Detail, Customer Service, Leadership, Operational Coordination, Guest Relations, Safety Procedures, Revenue Control, Emergency Management, Team Supervision, Hospitality
Specialization
Candidates should have previous Duty Manager experience, preferably in a hotel environment, and possess exceptional communication skills. A proactive problem-solver with strong conflict resolution abilities is essential.
Experience Required
Minimum 2 year(s)
Talent Search Manager at The Condado Collection
San Juan, , United States - Full Time
Skills Needed
Recruitment, Talent Acquisition, Hr Compliance, Onboarding, Employee Engagement, Bilingual, Communication, Organizational Skills, Labor Laws, Confidentiality, Leadership, Hospitality, Service Excellence, Icims, Adp
Specialization
Candidates should have a bachelor's degree in Human Resources or a related field and at least 3 years of experience in recruitment or HR, preferably in hospitality. Bilingual proficiency in English and Spanish is required, along with experience using iCIMS and ADP.
Experience Required
Minimum 2 year(s)
Supervisor Emirates Lounge (m/w/d) Airport München at DO & CO AG
Hallbergmoos, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Attention To Detail, Team Spirit, Hospitality, Gastronomy, Service, Cleanliness, Punctuality, Multilingual Communication, Resilience, Friendliness, Diversity, Inclusion, International Aviation, Lounge Services
Specialization
Experience in gastronomy, service, or hospitality is advantageous, but newcomers with a passion for hosting are welcome. Good German and English language skills, a polished appearance, and the ability to handle high guest volumes are essential.
Demi Chef de Rang (m/w/d) at b'mine hotels GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Hospitality, Food And Beverage Service, Communication Skills, Teamwork, Customer Service, Problem Solving, Flexibility, German Language Skills
Specialization
Candidates should have completed training in hospitality or restaurant management and possess experience in a similar F&B service role. A creative, solution-oriented approach and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Empfangsmitarbeiter (m/w/d) für Front Office und Bar at The Cloud One
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Quality Awareness, Service Orientation, Bar Management, Administrative Tasks, Reservation Management, Cash Handling, Multicultural Collaboration, Problem Solving, Customer Care, Hospitality, Organizational Skills, English Proficiency, German Proficiency
Specialization
We are looking for individuals with a passion for hospitality, whether experienced or new to the field. Ideal candidates should have a background in hotel management or a strong interest in entering the industry.
Maintenace Manager at The Cloud One
Freiburg im Breisgau, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Service Quality, Modern Design, Hospitality, Maintenance Management
Specialization
Candidates should have significant experience in maintenance management within the hospitality industry. A passion for modern design and service quality is essential.
Experience Required
Minimum 5 year(s)
Un/Une Assistant(e) Maître d’Hôtel Banquet & Séminaires en CDD at Barrière
Lille, Hauts-de-France, France - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Event Management, Attention To Detail, Presentation Skills, Autonomy
Specialization
A background in Hospitality or Restaurant management is required, along with knowledge of regulations and techniques related to the profession. Candidates should have excellent presentation skills, be punctual, and possess a strong team spirit.
Receptionist at Accor
London, England, United Kingdom - Full Time
Skills Needed
Positive Attitude, Customer Service, Problem Solving, Attention To Detail, Communication, Team Collaboration, Hospitality, Time Management, Adaptability, Confidentiality, Billing Accuracy, Feedback Recording, Maintenance Reporting, Crisis Management, Security Awareness, Multitasking
Specialization
The ideal candidate should have a helpful attitude and the ability to work independently, with or without previous hotel experience. A passion for hospitality and a willingness to learn are essential.
Assistant Breakfast Manager at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Leadership, Communication, Problem Solving, Food Safety, Hygiene, Inventory Management, Multitasking, Guest Service, Teamwork, Training, Service Standards, Guest Queries, Dietary Requirements, Seating Strategies
Specialization
Experience in hospitality or food & beverage service is required, ideally in a resort or hotel setting. Strong leadership, communication, and problem-solving skills are essential, along with knowledge of food safety and inventory management.
Experience Required
Minimum 2 year(s)
Assistant F&B Director - Hotel FT at IHG Career
, , Canada - Full Time
Skills Needed
Food And Beverage Management, Team Management, Budget Management, Multitasking, Customer Service, Quality Control, Health And Safety Compliance, Culinary Arts, Hospitality, Supervisory Skills, Communication, Problem Solving, Revenue Management, Training, Inventory Management
Specialization
Candidates should have some college or advanced training in food and beverage management, along with 2 years of related supervisory experience. A bachelor's degree in a related field is preferred, and candidates must have relevant certifications as required by local law.
Experience Required
Minimum 2 year(s)
Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Sales, Problem Solving, Teamwork, Cash Handling, Customer Relationship Management, Loyalty Programs, Upselling, Complaint Resolution, Time Management, Attention To Detail, Proactivity, Hospitality, Fluency In English
Specialization
A service-focused personality is essential, and experience in hospitality is an asset. Candidates must be willing to work flexible shifts and have the right to work in the UK.
Bartender at Myers Park Country Club, Inc
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Hospitality, Interpersonal Skills, Bartending, Food Service, Beverage Knowledge, Customer Service, Point Of Sale Systems, Inventory Management, Safety Standards, Teamwork, Flexibility, Problem Solving, Attention To Detail, Time Management, Sales Skills
Specialization
Candidates should possess excellent communication and interpersonal skills, with prior bartending experience preferred. They must be at least 21 years old and able to work a flexible schedule, including nights and weekends.
Resepsiyonist at Accor
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Ms Office, Opera System, Guest Relations, Reservation Management, Front Office Operations, Feedback Management, Hospitality, Multilingual Communication, Time Management, Attention To Detail, Adaptability, Professionalism
Specialization
Candidates should have a relevant degree from a university or college and some experience in front office roles. Strong written and verbal communication skills in English, proficiency in MS Office and Opera system, and a customer-oriented attitude are essential.
Stage saison hivernale - Salle at Sige Relais Chateaux
Saint-Paul-de-Vence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Attention To Detail, Time Management, Problem Solving, Adaptability
Specialization
No specific experience is required, making this position suitable for individuals looking to start their career in hospitality. A positive attitude and willingness to learn are essential.
Front of House at Whitbread
Leicester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
No prior experience is needed for this role, making it accessible for those new to the hospitality industry. A friendly personality and strong customer service skills are essential.
Chef de Brigade at Royal Mansour
Casablanca, Casablanca-Settat, Morocco - Full Time
Skills Needed
Customer Satisfaction, Client Relations, Quality Standards, Innovation, Creativity, Competitive Analysis, Team Management, Hospitality, Vip Services, Ambassadorial Skills
Specialization
The position requires strong interpersonal skills and the ability to meet guest demands. The candidate should also be innovative and capable of developing creative solutions.
Experience Required
Minimum 2 year(s)
Sales & Marketing Internship - SO/ Sotogrande at Accor
San Roque, Andalusia, Spain - Full Time
Skills Needed
Sales, Marketing, Hospitality, Communication, Microsoft Office, Social Media, Market Research, Team Collaboration, Customer Relationship Management, Organizational Skills, Attention To Detail, Proactivity, Time Management, Creativity, Content Creation
Specialization
Currently pursuing a bachelor's degree in Marketing, Business Administration, or a related field is required. Strong interest in sales, marketing, and the hospitality industry is essential.
Hostess at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Multitasking, Reservation Management, Guest Relations, Problem Solving, Menu Knowledge, Team Collaboration, Attention To Detail, Professional Appearance, Calm Under Pressure, Hospitality, Positive Attitude, Time Management, Greeting Guests
Specialization
Previous experience in a restaurant or hospitality role is preferred, especially in fine-dining environments. Candidates should possess excellent customer service skills, strong organizational abilities, and a professional demeanor.
Mixologist at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food And Beverage Service, Cocktail Preparation, Customer Service, Teamwork, Attention To Detail, Sanitation Standards, Bar Setup, Billing Management, Hospitality, Professionalism, Communication, Problem Solving, Time Management, Cleanliness, Liquor Management, Service Quality
Specialization
Candidates must have a high school diploma and previous experience in food and beverage operations. A passion for excellent service and the ability to work as part of a team are essential.
Front Desk Agent at Westgate Resorts
Park City, Utah, United States - Full Time
Skills Needed
Customer Service, Hospitality, Problem Solving, Attention To Detail, Communication Skills, Multi Tasking, Computer Skills, Fast Learner, Interpersonal Skills, English Proficiency
Specialization
Prior customer service and hospitality experience is strongly preferred but not required. Strong computer skills and the ability to multi-task are essential for this role.
DUTY MANAGER at Accor
Shah Alam, Selangor, Malaysia -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Problem-Solving, Conflict Resolution, Time Management, Multitasking, Attention to Detail, Customer Service, Leadership, Operational Coordination, Guest Relations, Safety Procedures, Revenue Control, Emergency Management, Team Supervision, Hospitality

Industry

Hospitality

Description
Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. Job Description Liaise with all departments to ensure smooth and coordinated operations. Personally welcome and escort VIP guests; authorize courtesies and ensure VIP room inspections with Housekeeping. Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled. Ensure efficient and professional check-in and check-out experiences. Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolution. Supervise and support the Front Office team; conduct daily briefings and monitor service standards. Ensure team members adhere to all Human Resource and hotel policies. Review rate variances, billing instructions, and guest credit to ensure revenue control and accuracy. Manage full-house situations and coordinate guest relocations when necessary. Oversee lobby and driveway operations, ensuring accessibility, safety, and guest comfort. Log and report all security incidents and emergencies; ensure safety procedures are followed. Conduct Night Audit processes and ensure compliance with hotel standards. Communicate key operational updates and guest feedback to the Rooms Division Manager. Maintain knowledge of hotel facilities, F&B outlets, and emergency procedures. Qualifications Previous Duty Manager experience, preferably within a hotel environment. Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues. Confident and proactive problem-solver with strong conflict resolution abilities. Ability to remain calm and composed under pressure and in emergency situations. Excellent time management and multitasking skills in a fast-paced service environment. High attention to detail with a genuine commitment to delivering 5-star service. Experience with Opera PMS is preferred; First Aid and CPR certification is an advantage. Additional Information Your Team and Working Environment: Join our vibrant team at Mercure Kuala Lumpur Glenmarie, where collaboration and innovation thrive. Our welcoming property reflects a culture of excellence and hospitality, making every day an exciting and rewarding experience. Our Commitment to Diversity & Inclusion: We are an inclusive company with a strong ambition to attract, recruit, and promote diverse talent. At Mercure Kuala Lumpur Glenmarie, we celebrate diversity and are committed to creating an inclusive environment for all employees.

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Responsibilities
The Duty Manager will liaise with all departments to ensure smooth operations and personally welcome VIP guests. They will supervise the Front Office team, handle guest inquiries and complaints, and ensure compliance with hotel standards.
DUTY MANAGER at Accor
Shah Alam, Selangor, Malaysia - Full Time
Skills Needed
Communication, Interpersonal Skills, Problem Solving, Conflict Resolution, Time Management, Multitasking, Attention To Detail, Customer Service, Leadership, Operational Coordination, Guest Relations, Safety Procedures, Revenue Control, Emergency Management, Team Supervision, Hospitality
Specialization
Candidates should have previous Duty Manager experience, preferably in a hotel environment, and possess exceptional communication skills. A proactive problem-solver with strong conflict resolution abilities is essential.
Experience Required
Minimum 2 year(s)
Talent Search Manager at The Condado Collection
San Juan, , United States - Full Time
Skills Needed
Recruitment, Talent Acquisition, Hr Compliance, Onboarding, Employee Engagement, Bilingual, Communication, Organizational Skills, Labor Laws, Confidentiality, Leadership, Hospitality, Service Excellence, Icims, Adp
Specialization
Candidates should have a bachelor's degree in Human Resources or a related field and at least 3 years of experience in recruitment or HR, preferably in hospitality. Bilingual proficiency in English and Spanish is required, along with experience using iCIMS and ADP.
Experience Required
Minimum 2 year(s)
Supervisor Emirates Lounge (m/w/d) Airport München at DO & CO AG
Hallbergmoos, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Attention To Detail, Team Spirit, Hospitality, Gastronomy, Service, Cleanliness, Punctuality, Multilingual Communication, Resilience, Friendliness, Diversity, Inclusion, International Aviation, Lounge Services
Specialization
Experience in gastronomy, service, or hospitality is advantageous, but newcomers with a passion for hosting are welcome. Good German and English language skills, a polished appearance, and the ability to handle high guest volumes are essential.
Demi Chef de Rang (m/w/d) at b'mine hotels GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Hospitality, Food And Beverage Service, Communication Skills, Teamwork, Customer Service, Problem Solving, Flexibility, German Language Skills
Specialization
Candidates should have completed training in hospitality or restaurant management and possess experience in a similar F&B service role. A creative, solution-oriented approach and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Empfangsmitarbeiter (m/w/d) für Front Office und Bar at The Cloud One
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Quality Awareness, Service Orientation, Bar Management, Administrative Tasks, Reservation Management, Cash Handling, Multicultural Collaboration, Problem Solving, Customer Care, Hospitality, Organizational Skills, English Proficiency, German Proficiency
Specialization
We are looking for individuals with a passion for hospitality, whether experienced or new to the field. Ideal candidates should have a background in hotel management or a strong interest in entering the industry.
Maintenace Manager at The Cloud One
Freiburg im Breisgau, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Service Quality, Modern Design, Hospitality, Maintenance Management
Specialization
Candidates should have significant experience in maintenance management within the hospitality industry. A passion for modern design and service quality is essential.
Experience Required
Minimum 5 year(s)
Un/Une Assistant(e) Maître d’Hôtel Banquet & Séminaires en CDD at Barrière
Lille, Hauts-de-France, France - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Event Management, Attention To Detail, Presentation Skills, Autonomy
Specialization
A background in Hospitality or Restaurant management is required, along with knowledge of regulations and techniques related to the profession. Candidates should have excellent presentation skills, be punctual, and possess a strong team spirit.
Receptionist at Accor
London, England, United Kingdom - Full Time
Skills Needed
Positive Attitude, Customer Service, Problem Solving, Attention To Detail, Communication, Team Collaboration, Hospitality, Time Management, Adaptability, Confidentiality, Billing Accuracy, Feedback Recording, Maintenance Reporting, Crisis Management, Security Awareness, Multitasking
Specialization
The ideal candidate should have a helpful attitude and the ability to work independently, with or without previous hotel experience. A passion for hospitality and a willingness to learn are essential.
Assistant Breakfast Manager at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Leadership, Communication, Problem Solving, Food Safety, Hygiene, Inventory Management, Multitasking, Guest Service, Teamwork, Training, Service Standards, Guest Queries, Dietary Requirements, Seating Strategies
Specialization
Experience in hospitality or food & beverage service is required, ideally in a resort or hotel setting. Strong leadership, communication, and problem-solving skills are essential, along with knowledge of food safety and inventory management.
Experience Required
Minimum 2 year(s)
Assistant F&B Director - Hotel FT at IHG Career
, , Canada - Full Time
Skills Needed
Food And Beverage Management, Team Management, Budget Management, Multitasking, Customer Service, Quality Control, Health And Safety Compliance, Culinary Arts, Hospitality, Supervisory Skills, Communication, Problem Solving, Revenue Management, Training, Inventory Management
Specialization
Candidates should have some college or advanced training in food and beverage management, along with 2 years of related supervisory experience. A bachelor's degree in a related field is preferred, and candidates must have relevant certifications as required by local law.
Experience Required
Minimum 2 year(s)
Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Sales, Problem Solving, Teamwork, Cash Handling, Customer Relationship Management, Loyalty Programs, Upselling, Complaint Resolution, Time Management, Attention To Detail, Proactivity, Hospitality, Fluency In English
Specialization
A service-focused personality is essential, and experience in hospitality is an asset. Candidates must be willing to work flexible shifts and have the right to work in the UK.
Bartender at Myers Park Country Club, Inc
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Hospitality, Interpersonal Skills, Bartending, Food Service, Beverage Knowledge, Customer Service, Point Of Sale Systems, Inventory Management, Safety Standards, Teamwork, Flexibility, Problem Solving, Attention To Detail, Time Management, Sales Skills
Specialization
Candidates should possess excellent communication and interpersonal skills, with prior bartending experience preferred. They must be at least 21 years old and able to work a flexible schedule, including nights and weekends.
Resepsiyonist at Accor
Istanbul, Istanbul, Turkey - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Ms Office, Opera System, Guest Relations, Reservation Management, Front Office Operations, Feedback Management, Hospitality, Multilingual Communication, Time Management, Attention To Detail, Adaptability, Professionalism
Specialization
Candidates should have a relevant degree from a university or college and some experience in front office roles. Strong written and verbal communication skills in English, proficiency in MS Office and Opera system, and a customer-oriented attitude are essential.
Stage saison hivernale - Salle at Sige Relais Chateaux
Saint-Paul-de-Vence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Attention To Detail, Time Management, Problem Solving, Adaptability
Specialization
No specific experience is required, making this position suitable for individuals looking to start their career in hospitality. A positive attitude and willingness to learn are essential.
Front of House at Whitbread
Leicester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
No prior experience is needed for this role, making it accessible for those new to the hospitality industry. A friendly personality and strong customer service skills are essential.
Chef de Brigade at Royal Mansour
Casablanca, Casablanca-Settat, Morocco - Full Time
Skills Needed
Customer Satisfaction, Client Relations, Quality Standards, Innovation, Creativity, Competitive Analysis, Team Management, Hospitality, Vip Services, Ambassadorial Skills
Specialization
The position requires strong interpersonal skills and the ability to meet guest demands. The candidate should also be innovative and capable of developing creative solutions.
Experience Required
Minimum 2 year(s)
Sales & Marketing Internship - SO/ Sotogrande at Accor
San Roque, Andalusia, Spain - Full Time
Skills Needed
Sales, Marketing, Hospitality, Communication, Microsoft Office, Social Media, Market Research, Team Collaboration, Customer Relationship Management, Organizational Skills, Attention To Detail, Proactivity, Time Management, Creativity, Content Creation
Specialization
Currently pursuing a bachelor's degree in Marketing, Business Administration, or a related field is required. Strong interest in sales, marketing, and the hospitality industry is essential.
Hostess at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Multitasking, Reservation Management, Guest Relations, Problem Solving, Menu Knowledge, Team Collaboration, Attention To Detail, Professional Appearance, Calm Under Pressure, Hospitality, Positive Attitude, Time Management, Greeting Guests
Specialization
Previous experience in a restaurant or hospitality role is preferred, especially in fine-dining environments. Candidates should possess excellent customer service skills, strong organizational abilities, and a professional demeanor.
Mixologist at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food And Beverage Service, Cocktail Preparation, Customer Service, Teamwork, Attention To Detail, Sanitation Standards, Bar Setup, Billing Management, Hospitality, Professionalism, Communication, Problem Solving, Time Management, Cleanliness, Liquor Management, Service Quality
Specialization
Candidates must have a high school diploma and previous experience in food and beverage operations. A passion for excellent service and the ability to work as part of a team are essential.
Front Desk Agent at Westgate Resorts
Park City, Utah, United States - Full Time
Skills Needed
Customer Service, Hospitality, Problem Solving, Attention To Detail, Communication Skills, Multi Tasking, Computer Skills, Fast Learner, Interpersonal Skills, English Proficiency
Specialization
Prior customer service and hospitality experience is strongly preferred but not required. Strong computer skills and the ability to multi-task are essential for this role.
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