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Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Demonstrated background in delivering high-quality service within a hotel or customer-facing environment is required. Candidates should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Front Office Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Organizational Skills, Time Management, Attention To Detail, Customer Service, Team Motivation, Training, Collaboration, Problem Solving, Hospitality, Reception Procedures, Reservations, Cashiering Procedures, Guest Relations, Service Standards, Event Management
Specialization
The ideal candidate is a natural leader with strong organizational and time management skills. Experience in supervising front office operations and knowledge of reception, reservations, and cashiering procedures is essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Waitstaff Experience, Bartending, Rsa Certification, Rsg Certification, Communication Skills, Reliability, Positive Attitude, Fast Paced Environment, Professional Presentation, Engagement, Order Taking, Menu Recommendations, Food Service, Beverage Service
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Positive Attitude
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Food & Beverage Attendant at Minor International
Gladstone, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Positive Attitude, Menu Knowledge
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Food & Beverage Attendants at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food Service, Beverage Service, Customer Service, Teamwork, Multitasking, Flexibility, Creativity, Hospitality
Specialization
Candidates should be able to work efficiently in a fast-paced environment and have flexibility for varying shifts. A current Responsible Service of Alcohol (RSA) and an Australian Drivers License are required.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality environment and possess exceptional communication skills. A polished and professional presentation is required, along with a commitment to a dynamic work schedule.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
General Manager at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Mentoring, Collaboration, Marketing
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Seasonal Housekeeper at Vacasa LLC United States
Pocono Township, Pennsylvania, United States - Full Time
Skills Needed
Cleaning, Hospitality, Dependability, Self Motivation, Team Collaboration, Communication, Tech Savvy, Transportation
Specialization
Experience in the hospitality or similar industry is preferred, but prior housekeeping experience is not required as training is provided. Reliable personal transportation is essential due to frequent travel between worksites.
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Manager - Front Office - Jumeirah Marsa Al Arab at Dubai Holding
, , United Arab Emirates - Full Time
Skills Needed
Problem Solving, Project Management, Microsoft Office, Guest Relations, Vip Management, Coordination, Quality Assurance, Supervision, Hospitality, Communication, Customer Service, Attention To Detail, Team Leadership, Time Management, Organizational Skills, Fluency In English
Specialization
The ideal candidate should have a few years of experience in a similar role, preferably with an international luxury hospitality company. Proficiency in Microsoft Office and fluency in English are required, with additional language skills being a plus.
Experience Required
Minimum 2 year(s)
Assistant Outlet Manager / All-Day Dining at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Leadership, Hospitality, Service Excellence, Guest Satisfaction, Staff Supervision, Operational Efficiency, Food Safety, Inventory Management, Communication, Team Management, Budget Monitoring, Cost Control, Personalized Service, Feedback Handling, High Volume Operations, Attention To Detail
Specialization
Candidates should have 2-3 years of supervisory experience in a luxury hospitality food and beverage setting. Strong interpersonal skills and a passion for service excellence are essential.
Experience Required
Minimum 2 year(s)
Room Attendant at IHG Career
, , Oman - Full Time
Skills Needed
Attention To Detail, Time Management, Organizational Skills, Guest Satisfaction, Communication Skills, Teamwork, Cleaning, Safety Protocols, Hospitality, Housekeeping, Professionalism, Flexibility, Reliability, Resilience, Customer Service, Problem Solving
Specialization
A minimum of a high school diploma or equivalent is required, with additional training in hospitality being an advantage. Previous experience in housekeeping is a plus, but full training will be provided.
Guest Experience Executive at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Experience, Hospitality, Communication Skills, Problem Solving, Time Management, Interpersonal Skills, Team Management, Attention To Detail, Service Orientation, Technical Knowledge, Coaching, Initiative, Adaptability, Confidentiality, Computer Skills, Property Management Systems
Specialization
Candidates should have a minimum 'O' level qualification and excellent communication skills in English, with a second language preferred. Knowledge of guest services operations and supervisory functions is essential, along with effective multi-tasking and problem-solving abilities.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

46.73

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Sunshine Coast Seaforth Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times: 7am - 3:30pm or 10:30am - 7pm Immediate start available Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing immediate inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Demonstrated background in delivering high-quality service within a hotel or customer-facing environment is required. Candidates should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Front Office Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Organizational Skills, Time Management, Attention To Detail, Customer Service, Team Motivation, Training, Collaboration, Problem Solving, Hospitality, Reception Procedures, Reservations, Cashiering Procedures, Guest Relations, Service Standards, Event Management
Specialization
The ideal candidate is a natural leader with strong organizational and time management skills. Experience in supervising front office operations and knowledge of reception, reservations, and cashiering procedures is essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Waitstaff Experience, Bartending, Rsa Certification, Rsg Certification, Communication Skills, Reliability, Positive Attitude, Fast Paced Environment, Professional Presentation, Engagement, Order Taking, Menu Recommendations, Food Service, Beverage Service
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Positive Attitude
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Food & Beverage Attendant at Minor International
Gladstone, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Positive Attitude, Menu Knowledge
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Food & Beverage Attendants at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food Service, Beverage Service, Customer Service, Teamwork, Multitasking, Flexibility, Creativity, Hospitality
Specialization
Candidates should be able to work efficiently in a fast-paced environment and have flexibility for varying shifts. A current Responsible Service of Alcohol (RSA) and an Australian Drivers License are required.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality environment and possess exceptional communication skills. A polished and professional presentation is required, along with a commitment to a dynamic work schedule.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
General Manager at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Mentoring, Collaboration, Marketing
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Seasonal Housekeeper at Vacasa LLC United States
Pocono Township, Pennsylvania, United States - Full Time
Skills Needed
Cleaning, Hospitality, Dependability, Self Motivation, Team Collaboration, Communication, Tech Savvy, Transportation
Specialization
Experience in the hospitality or similar industry is preferred, but prior housekeeping experience is not required as training is provided. Reliable personal transportation is essential due to frequent travel between worksites.
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Manager - Front Office - Jumeirah Marsa Al Arab at Dubai Holding
, , United Arab Emirates - Full Time
Skills Needed
Problem Solving, Project Management, Microsoft Office, Guest Relations, Vip Management, Coordination, Quality Assurance, Supervision, Hospitality, Communication, Customer Service, Attention To Detail, Team Leadership, Time Management, Organizational Skills, Fluency In English
Specialization
The ideal candidate should have a few years of experience in a similar role, preferably with an international luxury hospitality company. Proficiency in Microsoft Office and fluency in English are required, with additional language skills being a plus.
Experience Required
Minimum 2 year(s)
Assistant Outlet Manager / All-Day Dining at Accor
Fujairah City, Fujairah Emirate, United Arab Emirates - Full Time
Skills Needed
Leadership, Hospitality, Service Excellence, Guest Satisfaction, Staff Supervision, Operational Efficiency, Food Safety, Inventory Management, Communication, Team Management, Budget Monitoring, Cost Control, Personalized Service, Feedback Handling, High Volume Operations, Attention To Detail
Specialization
Candidates should have 2-3 years of supervisory experience in a luxury hospitality food and beverage setting. Strong interpersonal skills and a passion for service excellence are essential.
Experience Required
Minimum 2 year(s)
Room Attendant at IHG Career
, , Oman - Full Time
Skills Needed
Attention To Detail, Time Management, Organizational Skills, Guest Satisfaction, Communication Skills, Teamwork, Cleaning, Safety Protocols, Hospitality, Housekeeping, Professionalism, Flexibility, Reliability, Resilience, Customer Service, Problem Solving
Specialization
A minimum of a high school diploma or equivalent is required, with additional training in hospitality being an advantage. Previous experience in housekeeping is a plus, but full training will be provided.
Guest Experience Executive at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Experience, Hospitality, Communication Skills, Problem Solving, Time Management, Interpersonal Skills, Team Management, Attention To Detail, Service Orientation, Technical Knowledge, Coaching, Initiative, Adaptability, Confidentiality, Computer Skills, Property Management Systems
Specialization
Candidates should have a minimum 'O' level qualification and excellent communication skills in English, with a second language preferred. Knowledge of guest services operations and supervisory functions is essential, along with effective multi-tasking and problem-solving abilities.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
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