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Customer Service Manager - Hospitality at Serenity Mental Health

Dallas, Texas, United States - Full Time

Skills Needed
Team Leadership, Performance Management, Customer Experience, Operational Excellence, Coaching, Staffing, Workflow Management, Kpi Improvement, Accountability, Process Driven, Real Time Coaching, Conflict Resolution, Scheduling, Service Delivery, High Volume Operations, Feedback Delivery

Specialization
Candidates must possess over 10 years of leadership experience in customer service, hospitality, or retail, specifically managing large teams (30+ employees) in high-volume settings. A proven ability to analyze and improve performance KPIs and comfort in a structured, process-driven environment are essential for this hands-on role.

Experience Required
Minimum 10 year(s)

Customer Service Manager - Hospitality at Serenity Mental Health

Goodyear, Arizona, United States - Full Time

Skills Needed
Team Leadership, Performance Management, Customer Experience, Operational Excellence, Coaching, Staffing, Workflow Management, Kpi Improvement, Accountability, Process Driven, High Volume Operations, Service Delivery, Scheduling, Feedback Delivery, Consistency, Continuous Improvement

Specialization
Candidates must possess over 10 years of leadership experience in customer service, hospitality, or retail, specifically managing large teams (30+) in high-volume settings. Proven ability to analyze and improve performance KPIs and comfort working in a structured, process-driven environment are essential.

Experience Required
Minimum 10 year(s)

Customer Service Manager - Hospitality at Serenity Mental Health

Sugar Land, Texas, United States - Full Time

Skills Needed
Team Leadership, Performance Management, Customer Experience, Operational Excellence, Coaching, Staffing, Workflow Management, Kpi Monitoring, Accountability, Process Driven, Feedback Delivery, High Volume Operations, Scheduling, Service Delivery

Specialization
Candidates must possess over 10 years of leadership experience in customer service, hospitality, retail, or call centers, specifically managing large teams (30+) in high-volume environments. Proven ability to analyze and improve performance KPIs and a hands-on leadership style focused on team development are essential.

Experience Required
Minimum 10 year(s)

Human Resources Manager (Hospitality) at WEiNSPiRE

Lilongwe, , Malawi - Full Time

Skills Needed
Change Management, Culture Transformation, Policy Enforcement, Labour Law Compliance, Performance Management, Employee Relations, Conflict Resolution, Recruitment, Onboarding, Workforce Planning, Training Delivery, Hr Administration, Payroll Input, Change Leadership, Decisive Leadership, Resilience

Specialization
Candidates must possess a Bachelor’s degree in Human Resources, Business Administration, or a related field, coupled with 5 to 8 years of HR experience, preferably within the hospitality sector. Proven experience in change management or turnaround environments and strong knowledge of Malawi labour laws are essential.

Experience Required
Minimum 5 year(s)

Hospitality Attendant | State College Fairfield Inn at SHANER

State College, Pennsylvania, United States - Full Time

Skills Needed
Guest Interaction, Complaint Handling, Quality Maintenance, Safety Procedures, Inventory Assistance, Food Preparation, Customer Service, Communication, Bilingual English/Spanish

Specialization
A minimum of one year of customer service experience is required, with previous hotel experience being preferred. Candidates must be able to communicate satisfactorily with guests, management, and co-workers, and possess knowledge of local attractions.

Hospitality Professional - Food & Beverage Attendant at Hilton Hotels & Resorts

, Otago, New Zealand - Full Time

Skills Needed
Food & Beverage Service, A La Carte Service, Buffet Service, Order Taking, Menu Knowledge, Account Settlement, Guest Query Handling, Outlet Setup, Event Space Setup, Teamwork, Customer Service, Food Hygiene, Electronic Ordering Systems, Cash Handling, Positive Disposition, Flexibility

Specialization
Candidates must possess a friendly, positive, and energetic disposition with a passion for Food & Beverage and a commitment to exceptional guest service. Successful applicants should be motivated to learn, present a smart and tidy appearance, and be flexible, reliable, and responsive team players prepared to handle various customer interactions and complaints.

Sales Executive (Russian Speaker) - Luxury Hospitality at Accor

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time

Skills Needed
Russian Language Proficiency, Sales, Revenue Growth, Client Relationship Management, Consultative Selling, Negotiation, Closing Skills, Product Knowledge, Crm Software Proficiency, Interpersonal Skills, Cultural Awareness, Sales Proposals, Market Trend Monitoring, Hospitality Sales, Luxury Market Knowledge

Specialization
Candidates must possess fluent proficiency in Russian (speaking, reading, and writing) along with required English fluency, and a minimum of two years of sales experience in luxury hospitality or premium service sectors. A proven track record of meeting sales targets and strong consultative selling skills are essential for success in this role.

Experience Required
Minimum 2 year(s)

The Lowline Hotel Job Opportunities - Same Day Offers at Avion Hospitality Employee Services LLC

Charleston, South Carolina, United States - Full Time

Skills Needed
Guest Centric, Leadership, Housekeeping, Customer Service, Food & Beverage, Culinary, Operations, Bartending, Mixology, Serving, Supervision, Hospitality, Communication, Teamwork, Problem Solving, Attention To Detail

Specialization
Candidates should be dynamic and guest-centric professionals. Experience in hospitality roles is likely preferred for the various positions available.

Expo/Room Service (Part-time) at Avion Hospitality Employee Services LLC

Tulsa, Oklahoma, United States - Full Time

Skills Needed
Customer Service, Food Safety, Communication, Attention To Detail, Math Skills, Payment Processing, Hospitality, Time Management

Specialization
Previous experience in hospitality or food service is preferred, along with strong customer service and communication skills. Candidates must be able to work in a fast-paced environment and possess basic math skills for handling transactions.

Public Area Attendant at Avion Hospitality Employee Services LLC

Indianapolis, Indiana, United States - Full Time

Skills Needed
Cleaning, Hospitality, Customer Service, Attention To Detail, Organizational Skills, Communication Skills, Driving, Deep Cleaning, Equipment Operation

Specialization
Candidates should have previous experience in hospitality, cleaning, or customer service and possess excellent attention to detail. A valid driver's license with a clean record is required for shuttle duties, along with the physical ability to perform cleaning tasks.

Spa Attendant - Part Time at Avion Hospitality Employee Services LLC

Lexington, Kentucky, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organizational Skills, Time Management, Problem Solving, Hospitality, Spa Operations, Facility Maintenance, Inventory Management

Specialization
Candidates must have at least 2 to 3 years of experience in a hotel or related field and hold a high school diploma or equivalent. The role requires the physical ability to lift up to 50 pounds and the mental capacity to handle high-pressure situations with professionalism.

Experience Required
Minimum 2 year(s)

Walk In Interviews 03.11.26 10am - 12pm! at Avion Hospitality Employee Services LLC

Charleston, South Carolina, United States - Full Time

Skills Needed
Leadership, Hospitality, Food & Beverage, Banquet Management, Sous Chef, Front Desk Management, Sales Coordination, Guest Centric Attitude

Specialization
Candidates should be dynamic, experienced hospitality-driven leaders looking for a new challenge, and must bring several copies of an updated resume and a professional, guest-centric attitude to the interview.

Experience Required
Minimum 2 year(s)

Club Lounge Attendant at Avion Hospitality Employee Services LLC

New Orleans, Louisiana, United States - Full Time

Skills Needed
Service Orientation, Hospitality, Fine Dining Etiquette, Communication, Teamwork, Safety Regulations, Confidentiality, Liquor Regulations, Food And Beverage Preparation, Guest Relations, Beverage Production, Attention To Detail, Accuracy, Patience, Tact, Diplomacy

Specialization
Candidates should ideally possess a High School diploma or equivalent, along with preferred experience in a hotel or related field. Essential requirements include the ability to work varied schedules (evenings, nights, weekends, holidays), meeting legal age requirements for serving alcohol, obtaining a Food Handlers card, and demonstrating strong service orientation and composure under stress.

Guest Experience Associate-Seasonal at AutoCamp Hospitality Group- Outdoor Hotel

Yucca Valley, California, United States - Full Time

Skills Needed
Customer Service, Front Desk Operations, Google Suite, Cloud Based Applications, Communication, Problem Solving, Attention To Detail, Hospitality, Reservation Management, Conflict Resolution

Specialization
Candidates are required to have a background in customer service and possess strong relational skills. A college degree in hospitality or business administration is preferred, along with proficiency in cloud-based applications.

Housekeeping Manager at AutoCamp Hospitality Group- Outdoor Hotel

Midpines, California, United States - Full Time

Skills Needed
Leadership, Team Management, Hospitality, Cleanliness Standards, Inspections, Budget Control, Recruiting, Training, Performance Monitoring, Safety Practices, Inventory Management, Problem Solving, Customer Service, Asana Workflow, Eos Workflow

Specialization
Candidates must demonstrate strong leadership by setting high service standards, managing a diverse team, and ensuring all operating procedures and policies are followed, including mastering EOS and Asana workflows. Essential duties include recruiting, training, monitoring team performance and safety, controlling departmental expenses, maintaining inventory, and resolving guest complaints while ensuring impeccable cleanliness.

Experience Required
Minimum 2 year(s)

Senior Interior Architect - Hospitality at Populous

Kansas City, Missouri, United States - Full Time

Skills Needed
Technical Design Leadership, Spatial Planning, Construction Execution, Design Documentation, Project Management, Client Engagement, Design Leadership, Hospitality Design, Team Mentoring, Budget Management, Schedule Management, Revit, Bluebeam, Adobe Creative Suite, Design Research, Material Exploration

Specialization
Candidates must possess 15+ years of professional interior design experience, with proven success leading complex interior design projects and teams from concept through completion, emphasizing hospitality typologies. Essential qualifications include a professional degree in Interior Design or Architecture and being a Registered Architect with a current license.

Experience Required
Minimum 10 year(s)

Interior Designer - Gaming & Hospitality at Shive Hattery Group, Inc.

Lakewood, Ohio, United States - Full Time

Skills Needed
Interior Design, Revit, Bim Modeling, Space Planning, Ff&E Specifications, Technical Specifications, Sketch Up, Adobe Creative Suite, Time Management, Project Documentation, Conceptual Design, Construction Documents, Client Presentation, Procurement, Install Management, Multi Tasking

Specialization
Candidates must hold a Bachelor's Degree in Interior Design from an accredited program and possess 10 to 15 years of experience. NCIDQ certification or the ability to become certified is required, along with proficiency in Revit and other industry-standard design software.

Experience Required
Minimum 10 year(s)

Business Development Leader, Hospitality at DLR Group

Los Angeles, California, United States - Full Time

Skills Needed
Business Development, Relationship Building, Client Management, Pipeline Development, A/E/C Industry Knowledge, Hospitality Sector Knowledge, Stakeholder Engagement, Crm Software, Marketing Strategy, Proposal Writing, Interview Coordination, Interpersonal Skills, Resilience, Self Starter, Collaboration, Presentation Skills

Specialization
Candidates must possess A/E/C or relevant hospitality industry experience, focusing on lifestyle, upper upscale, full service, and luxury brands, along with strong interpersonal skills, resilience, and a polished professional demeanor. Preferred qualifications include a Bachelor's degree and 10+ years of relevant business development experience within A/E/C or related industries.

Experience Required
Minimum 10 year(s)

Director, Workplace Hospitality Program at Visa

San Francisco, California, United States - Full Time

Skills Needed
Program Development, Contract Management, Budget Management, Service Excellence, Kpi Definition, Vendor Management, Stakeholder Collaboration, Financial Acumen, Data Analysis, Communication, Interpersonal Skills, Business Acumen, Influencing Skills, Customer Service, Presentation Skills, Project Management

Specialization
Candidates need 10 years of experience managing amenities, food service, or related fields, or 8 years with a Bachelor's degree, demonstrating experience in data analysis, communication, and financial acumen. Required functional knowledge includes developing food service programs, upholding safety standards, strong communication, vendor management, and analytical skills to drive service improvements.

Experience Required
Minimum 10 year(s)

Director, Workplace Hospitality Program at Visa

Foster City, California, United States - Full Time

Skills Needed
Program Development, Contract Management, Budget Management, Service Excellence, Kpi Definition, Vendor Management, Stakeholder Collaboration, Financial Acumen, Data Analysis, Interpersonal Communication, Business Acumen, Influencing Skills, Customer Service, Presentation Skills, Project Management, Food Safety

Specialization
Candidates need 10 years of experience managing amenities, food service, or related fields, or 8 years with a Bachelor's degree, demonstrating experience in data analysis, communication, and financial acumen for budget tracking. Required functional knowledge includes developing food service programs, strong communication skills, vendor management, and the ability to influence stakeholders in a matrix environment.

Experience Required
Minimum 10 year(s)

Customer Service Manager - Hospitality at Serenity Mental Health

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Performance Management, Customer Experience, Operational Excellence, Coaching, Staffing, Workflow Management, KPI Improvement, Accountability, Process-Driven, Real-Time Coaching, Conflict Resolution, Scheduling, Service Delivery, High-Volume Operations, Feedback Delivery

Industry

Mental Health Care

Description

Customer Service Manager – Hospitality Location: Dallas, TX Job Type: Full-Time Compensation: $90,000+ annually + performance-based bonuses Overview Lead a high-performing team in a fast-paced, high-volume service environment where standards are high and every interaction matters. We’re looking for a hands-on leader who knows how to build strong teams, drive performance, and deliver a five-star customer experience at scale. This role is ideal for someone from hospitality, retail, or call center leadership who thrives in structured environments and knows how to balance people leadership with operational excellence. What You’ll Do Lead daily operations in a high-volume, customer-facing environment Manage, coach, and develop a team of 30+ employees Drive accountability around performance metrics, quality standards, and service delivery Ensure every interaction meets a professional, efficient, and high-touch standard Oversee scheduling, staffing, and workflow management Monitor and improve KPIs related to service quality, productivity, and customer experience Step in as needed to support team members and maintain operational flow Create a culture focused on precision, consistency, and continuous improvement What This Role Feels Like Fast-paced environment where priorities shift quickly and strong leadership is essential High standards — you’ll be measured on team performance, not just activity A role where you’re on the floor, coaching in real time, and driving results daily A team that values accountability, professionalism, and doing things the right way What We’re Looking For 10+ years of leadership experience in customer service, hospitality, retail, call center, or similar environments Experience managing large teams (30+ employees) in a high-volume setting Proven ability to track, analyze, and improve performance metrics (KPIs) Strong communication skills with the ability to coach, give feedback, and lead accountability conversations Comfortable working in a structured, process-driven environment Hands-on leadership style with a focus on team development and operational execution Preferred Background Upscale hospitality, restaurant, or hotel management Customer support leadership Retail or service environments with high standards and performance expectations Experience leading teams through growth, change, or scaling operations About You You’ve worked in environments where service standards were non-negotiable — whether in hospitality, retail, or high-volume customer operations. You know how to lead from the front, hold a high bar, and develop teams that deliver consistently strong results. You’re ready for a role where you can own outcomes, build a team, and create a best-in-class customer experience. Training & Requirements No industry-specific or clinical experience required — full training provided Ability to work on-site in a structured, fast-paced environment Comfortable managing schedules, workflows, and performance expectations Compensation & Benefits $90,000+ base salary + performance-based bonuses Health, dental, and vision coverage (majority employer-paid) 401(k) retirement plan Paid time off: 10 days (15 after first year) + 10 paid holidays Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Responsibilities

The manager will lead daily operations in a high-volume, customer-facing setting, focusing on managing, coaching, and developing a large team of over 30 employees to meet high service standards. This includes driving accountability around performance metrics, overseeing workflow, and ensuring every customer interaction is professional and efficient.

Customer Service Manager - Hospitality at Serenity Mental Health

Dallas, Texas, United States - Full Time

Experience Required
Minimum 10 year(s)

Customer Service Manager - Hospitality at Serenity Mental Health

Goodyear, Arizona, United States - Full Time

Skills Needed
Team Leadership, Performance Management, Customer Experience, Operational Excellence, Coaching, Staffing, Workflow Management, Kpi Improvement, Accountability, Process Driven, High Volume Operations, Service Delivery, Scheduling, Feedback Delivery, Consistency, Continuous Improvement

Experience Required
Minimum 10 year(s)

Customer Service Manager - Hospitality at Serenity Mental Health

Sugar Land, Texas, United States - Full Time

Experience Required
Minimum 10 year(s)

Human Resources Manager (Hospitality) at WEiNSPiRE

Lilongwe, , Malawi - Full Time

Experience Required
Minimum 5 year(s)

Hospitality Attendant | State College Fairfield Inn at SHANER

State College, Pennsylvania, United States - Full Time

Skills Needed
Guest Interaction, Complaint Handling, Quality Maintenance, Safety Procedures, Inventory Assistance, Food Preparation, Customer Service, Communication, Bilingual English/Spanish

Hospitality Professional - Food & Beverage Attendant at Hilton Hotels & Resorts

, Otago, New Zealand - Full Time

Sales Executive (Russian Speaker) - Luxury Hospitality at Accor

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time

Experience Required
Minimum 2 year(s)

The Lowline Hotel Job Opportunities - Same Day Offers at Avion Hospitality Employee Services LLC

Charleston, South Carolina, United States - Full Time

Specialization
Candidates should be dynamic and guest-centric professionals. Experience in hospitality roles is likely preferred for the various positions available.

Expo/Room Service (Part-time) at Avion Hospitality Employee Services LLC

Tulsa, Oklahoma, United States - Full Time

Skills Needed
Customer Service, Food Safety, Communication, Attention To Detail, Math Skills, Payment Processing, Hospitality, Time Management

Public Area Attendant at Avion Hospitality Employee Services LLC

Indianapolis, Indiana, United States - Full Time

Skills Needed
Cleaning, Hospitality, Customer Service, Attention To Detail, Organizational Skills, Communication Skills, Driving, Deep Cleaning, Equipment Operation

Spa Attendant - Part Time at Avion Hospitality Employee Services LLC

Lexington, Kentucky, United States - Full Time

Experience Required
Minimum 2 year(s)

Walk In Interviews 03.11.26 10am - 12pm! at Avion Hospitality Employee Services LLC

Charleston, South Carolina, United States - Full Time

Skills Needed
Leadership, Hospitality, Food & Beverage, Banquet Management, Sous Chef, Front Desk Management, Sales Coordination, Guest Centric Attitude

Experience Required
Minimum 2 year(s)

Club Lounge Attendant at Avion Hospitality Employee Services LLC

New Orleans, Louisiana, United States - Full Time

Guest Experience Associate-Seasonal at AutoCamp Hospitality Group- Outdoor Hotel

Yucca Valley, California, United States - Full Time

Housekeeping Manager at AutoCamp Hospitality Group- Outdoor Hotel

Midpines, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Senior Interior Architect - Hospitality at Populous

Kansas City, Missouri, United States - Full Time

Experience Required
Minimum 10 year(s)

Interior Designer - Gaming & Hospitality at Shive Hattery Group, Inc.

Lakewood, Ohio, United States - Full Time

Experience Required
Minimum 10 year(s)

Business Development Leader, Hospitality at DLR Group

Los Angeles, California, United States - Full Time

Experience Required
Minimum 10 year(s)

Director, Workplace Hospitality Program at Visa

San Francisco, California, United States - Full Time

Experience Required
Minimum 10 year(s)

Director, Workplace Hospitality Program at Visa

Foster City, California, United States - Full Time

Skills Needed
Program Development, Contract Management, Budget Management, Service Excellence, Kpi Definition, Vendor Management, Stakeholder Collaboration, Financial Acumen, Data Analysis, Interpersonal Communication, Business Acumen, Influencing Skills, Customer Service, Presentation Skills, Project Management, Food Safety

Specialization
Candidates need 10 years of experience managing amenities, food service, or related fields, or 8 years with a Bachelor's degree, demonstrating experience in data analysis, communication, and financial acumen for budget tracking. Required functional knowledge includes developing food service programs, strong communication skills, vendor management, and the ability to influence stakeholders in a matrix environment.

Experience Required
Minimum 10 year(s)