Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

• Assist guests with entire dining experience from greeting them, seating them, taking orders and keeping them happy at all times by anticipating all there needs
• Familiarise yourself with restaurant products and services including full knowledge of menus, wine lists and other beverages
• Ensure you are aware of all dietary requirements to provide guests with the most accurate information about menu offerings
• Demonstrate high levels of service and prompt, efficient and polite responses to all requests
• Encourage feedback from our guests, to update and maintain guest history records, enabling us to anticipate the needs of our guests
• Demonstrate a good knowledge of the local area and continually update knowledge of the latest trends
• Be pro-active in your approach to the job and work within the specific standards and procedures. (e.g. introduce yourself to guests, use their name and interact on a personalised basis