Job Ref: MAY1214
Branch: Claridge’s
Location: Claridge’s Hotel, London (West)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 08/07/2025
Closing date: 24/08/2025
We are seeking a driven Human Resources Coordinator to join the Claridge’s Human Resources team at Claridge’s.
Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, the newly opened Claridge’s Restaurant and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.
We are looking for an enthusiastic, motivated individual who we anticipate will have worked in a similar role within the hospitality or travel and tourism industry. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional attention to detail, interpersonal and communication skills.
Your role is to provide a comprehensive, confidential Human Resource support to all employees at Claridge’s, building strong relationships with both employees and managers to support the achievement of our vision and goals.
You will assist and work with the Human Resources team to operate an effective and efficient Human Resources Department to ensure compliance with Claridge’s and Maybourne Hotel Group policies and current legislation.
You will be the first point of contact for the department, responding to telephone and email enquiries.

ENTRY REQUIREMENTS:

• Previous HR administration experience
• Strong Communication Skills – verbal and written
• Strong administrative background
• PC Literate, including Microsoft Word and Excel packages
• Strong Customer Service focus
• Strong sense of ownership
• High level of accuracy with ability to manage a number of projects concurrently
• Excellent time management and organisational skills
  This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
  Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

MEMORABLE EXPERIENCES

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.
• Terms and conditions apply to all benefits.
  In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
  Timeless Elegance in Mayfair
  Step into the heart of Mayfair and discover Claridge’s, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detail—from Afternoon Tea to cocktail hour—stirs the senses. There are many five-star hotels in London but nowhere quite like Claridge’s

• To provide logistical and administrative support including arranging meetings, managing diaries, minute taking, arranging venues and equipment as required by the HR team.
• To work collaboratively with the payroll function to ensure that all information is accurate and all payroll deadlines are met.
• To assist with updating policies and procedures in line with changes in employment legislation.
• To maintain the highest standards of organisation within our employees files. To carry out all departmental filing on a structured basis.
• To prepare and distribute contracts of employment and transfer/ promotion letters
• To support and organise staff social activities and awards.
• Obtaining references for all new starters.Setting all new starters up on the HR system.